eSupport.com’s earns a 2.3-star rating from 3 reviews, showing that the majority of customers are somewhat dissatisfied with technical support services.
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a package
You're fed ex driver will not deliver my package. On Friday he did not leave no notice or nothing. So I scheduled for today and I was told he tried to deliver today at 1:35 p.m. That is a lie I was on my way to Walgreens at that time and I seen him pull in behind Walgreen s and parks I want my package. I'm going to take a picture of him and send it to you If I don't get my package
Read full review of eSupport.comDriverAgent
Just purchased, would not install any of the drivers. Updated drivers from manufacturer and DA still said they were out of date. I do network support for a living and so know a bit around a computer.
Contacted tech support and it seemed they were not even reading the responses. After several attempts I decided the application isn't going to work for me and contacted customer support for a refund. Here it gets fun.
The representative responding is Bob Kelly of eSupport.com Support Team. He was immediately snide, condescending on my request. I responded that I had tried support and it's not for me. Please refund.
His last response is this, even though I have multiple emails going back and forth from technical support. 'Actually you didn't try support before. When our instructions failed, we offered to remotely connect and do it for you and you refused. ' Which is totally false.
I have contacted the credit card company and walking across the street to file a complaint with the Texas AG. Wish I read this stuff before purchasing.
Beware
I have a complaint about esupport.com.They are based in th US (I guess you already knew that) and my complaint is about the way in which they conduct their business and treat their customers.
I have correspondance etc to support if required.It is in the public interest to be aware of their business practicse.
If you like like me to post please advise (I will keep it brief and to the point).
The complaint has been investigated and resolved to the customer’s satisfaction.
Is eSupport.com Legit?
eSupport.com earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for eSupport.com. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of eSupport.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Esupport.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Esupport.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for eSupport.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up eSupport.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the esupport.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- eSupport.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
eSupport.com Reviews 0
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Overview of eSupport.com complaint handling
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eSupport.com Contacts
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eSupport.com phone numbers+1 (978) 824-7961+1 (978) 824-7961Click up if you have successfully reached eSupport.com by calling +1 (978) 824-7961 phone number 0 0 users reported that they have successfully reached eSupport.com by calling +1 (978) 824-7961 phone number Click down if you have unsuccessfully reached eSupport.com by calling +1 (978) 824-7961 phone number 0 0 users reported that they have UNsuccessfully reached eSupport.com by calling +1 (978) 824-7961 phone number
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eSupport.com emailssupport@esupport.com60%Confidence score: 60%support
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eSupport.com address120 Water Street, Suite 405, North Andover, Massachusetts, 01845, United States
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eSupport.com social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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