eTeacher Group
Reviews and Complaints

I was signed up for Greek A Course. One for eTeachers Group later called me with a claim that I was awarded a scholarship. He claimed I can get 5 courses with an academic credit but I have to make an x amount of payment on monthly basis. Being that the sales rep was super persuasive, I went ahead and signed up for it. I later realized the sales rep lied over so many packages he claimed I will be having in the so called scholarship. I later called to cancel and to just keep my Greek A Course I already paid for. But without any notification, they forcefully and arbitrarily attempted to commit fraud on my account by charging my bank account with over $575 twice but my bank flagged it as a red flag transaction. The school later claimed that since I am cancelling the so called scholarship, they were attempting to charge me for the cancellation fee. Before now, I was never told about any cancellation fee and I never signed any document to that effect.

Today, the school went ahead and deactivate my Greek A Course I am taking up 28 Unit class already. Upon contacting their customer service, They claimed that I requested my account to be deactivated whichI never did. I am now stuck and frustrated without getting access to my paid class. This eTeacher Group needs to be called to order for the false act of advertisement they are offering to people. They give false claimes to things that are not true. They are desperate to make money even by fraudulent means.

I enrolled on this (at great expense). When I needed to change the dates of course the web page did not allow this.

I therefore tried to cancel the courses, but was told I still had a lot to pay! So this organisation wants payment but does not keep its side of the bargain.

I told the service representative (salesman, money grabber) that the quality fo the courses was not good enough. His rely was that I had not attended many live. True, as these were basically reciting slides to me, I could watch the recordings. No interaction on courses whatsoever!

I was told I could reschedule the courses after I had spoken to this Mafia person. But that has not happened! The web page does not even allow me to see the dates of future courses. I have had to ask for this by the "customer service" page.

to add to the frustration I was sent an email to give customer feedback. When I followed this I was taken to a page to pay more money for more (not good) courses! I raised this with the strangely named "customer service" but had no reply.

The service is an absolute disgrace. The organisation is more concerned with getting more revenue than in giving quality service.

They do not have their own complaints email; a surprise as from what I read online many people are dissatistied.

Requested to refund my money back in June 24 and I have not yet received my refund back to my account. I request my refund within 5 days and I have not received them yet. Its been over 2 and half months still no credit back to my account. Their number is [protected] and my student ID 8433121. I have already filed with BBB.

If you think you will cancel or are okay with being signed up for other classes without consent, DO NOT use this company. Dishonest Scam -- careful putting your card on file. They will charge it without consent and sign you up for classes and then threaten court if you ask to cancel. We were yelled at asking if we wanted to be taken to court and then after writing a review we were contacted by a manager, they said that they will stop cancellation charges and not charge the rest of the course and they apologized but offered no refund. We were scammed out of a lot of money. Student ID: 6889582

I enroll in the hebrew class with them. I did ulpan 2 and ulpan 3 with no problems, I loved my teacher and I really learned a lot with this program. However, in spite of being a good customer already, they decided to give me hard time and to mess up with me. To explain you the problem, basically, They called me in july to know if I wanted to continue to ulpan 4 which I answered YES but not before december and I want to continue with Etti and no other teacher. Therefore we closed it and I bought the ulpan 4 and they told me they gonna contact me to choose the schedule.

They tried to contact me over the phone in november to book me for a class in november but they couldn't because I was in israel that month so my phone line in USA was frozen. THey say that they also emailed me but I never received any of those emails. At the end, they enroll me in a class in november without my consent which is not a class with my teacher either.

They called me in february to ask me what is going on, I didn't attend any of the classes since my ulpan started but obviously I wasn't aware of it which I stated.

After several calls and arguments with them, they dont want to put me on another ulpan 4 unless I pay again for it.

I didn't even ask to be refunded, I just want to take my classes but it seems hard. They are going around the problem, saying that they did whatever they needed to do in order to reach me but they couldn't. bul... They are just trying to get away with it like that. That s the israeli way. They dont even want to give you the name of the supervisor, not willing to do anything.

I was so pleased with those classes but honestly Im so disappointed of them and how they handle this kind of things. I could continue with them until the last ulpan which means 3 other more courses but they blew it up.

Bottom line, Stay away from them.

The first rep from eteathergroup told me I could learn Ashkenazi pronunciation. They only teach in Sephardi. Two different ways of speaking Hebrew. eteathergroup could only provide different teacher, not ashkenazi. Since the class had already begun, I was told, that to, cancel the class, I would be charged the full amount of tuition. Subsequently, when speaking to the last rep, I told him, I would continue with the class. Eteachergroup was authorized to charge me $100 per month. Instead, upon conclusion of my last phone call, I was charged the remaining amount. Eteachergroup was not authorized to do so.
I do not recommend doing business with eteachergroup. Experience might be different if attending the physical univ in Israel. I am still in process of attempting to resolving this matter.
The classes might be good. Why take the chance on losing you money when other options for this tpe of learning exist?