Tutor.com
Reviews and Complaints

As someone deeply invested in education, I understand the importance of quality tutoring services. Looking at the reviews for Tutor.com, it's clear that experiences vary widely. Some customers have expressed frustration with technical issues, unhelpful tutors, and poor communication. On the other hand, there are positive comments highlighting knowledgeable tutors and helpful sessions. It's evident that Tutor.com has room for improvement in ensuring consistent quality across all interactions. For those considering online tutoring, it's essential to weigh the pros and cons based on individual needs and preferences.

I would not recommend this site. I wasted so much time on it. But they still rejected me for some reason...

I took at least four separate 'exams' on Business, Marketing, Management, and English. Each of them scoring below 55% when I know each subject well. And I know I answered most of the "quiz" questions correctly. To the simple question, Who had a little lamb? The answer is the obvious 'Mary', but it would STILL score you wrong. Just ridiculous.

I worked there for more than a year. I was fine until they changed mentors and the new one had no idea how to teach at anything above a kindergarten level, but she was criticizing my college level sessions. My ratings among students were sky high, I had great rapport and I know my stuff. They didn't care. The nitpicking never stopped. I really think it must be run by a bunch of daycare workers making money on the side.

Omg! This site rocks! SIGN UP! :) The tutors are the best! They have it for free through my school!

Tutor.com is a company that claims to provide education services, but their management is not up to the task. They have a micromanagement structure, but the managers are not capable of managing. They think that being bossy, disrespectful, rude, arrogant, and dismissive is what it takes to be a good manager. Their policies are filled with illegal clauses, which is unacceptable. I don't know how they have managed to stay in business for so long, but they need to be put out of business. They have monopolized the market and need some real competition. Their software is outdated and not worth the money. They don't appreciate their outstanding tutors, which makes me wonder if they feel threatened by real educators. If you want to avoid wasting your time and money, look for a different platform. Tutor.com is owned by a South Korean company that has no idea what they are doing to their reputation. However, the CEO can be reached via email, so maybe someone will drop a note in his unconcerned ear.

The quality control specialists at Tutor.com are really not up to par. They are the ones who determine the quality of the tutors' work, which could affect promotions. My quality specialist made an obvious error on my evaluation, and it's going to be a nightmare to get it removed. The quality specialist railed away about what the QS thought was an issue, but there was no issue. The QS simply failed to double check his/her own work and did not double check the student's document.

Now I have to live with this black mark on my account FOREVER and this accusation of helping the student cheat because the QS MADE A MISTAKE on my report. It's really frustrating because I know I did a good job and I put in a lot of effort to help the student.

There is no excuse for this level of incompetency, and from what I have heard, this happens ALL THE TIME. It's really disappointing because I was excited to work for Tutor.com and help students succeed. But now, I don't even want to bother with this company anymore.

If you're looking for a tutoring job, I would suggest looking elsewhere. There are other companies out there where the staff is much better trained than the staff at Tutor.com. Don't waste your time with this company.

I used to work at Tutor.com and I have to say, it's a decent place for students to get help, but for tutors, there are definitely better options out there. One of the biggest issues is the scheduling process, which can be a real pain. Unfortunately, the main office seems to be aware of this problem, but they don't seem to be doing anything to fix it.

Another issue that I experienced was the way that tutors are evaluated. For example, if you have 99 sessions that are rated as good or better, but then you have one session that's marked as bad, that can really hurt your overall rating. This can happen for a variety of reasons, like a student making a typo or just being difficult to work with. But regardless of the reason, the mentors and supervisors will brand you as a poor tutor based on that one bad session.

What's really frustrating is that the mentors and supervisors are often negative and critical towards the tutors themselves, even though they constantly talk about being positive with the students. It's almost like they don't practice what they preach. Some students can be really sensitive and get upset just from getting an incorrect answer, but somehow we're supposed to be held accountable for that?

I remember one time when a supervisor told me that something I said during a session could be taken as negative by the student. The fact that we're supposed to be held accountable for what a student could perceive as negative just seems ridiculous to me. Overall, I think there are better options out there for tutors, but if you're a student looking for help, Tutor.com could be a good place to start.

Tutor.com is a tutoring service that has a lot of issues with their evaluation system. It's so harsh that you'll feel like you can't teach anyone anything. The evaluation system is used throughout the organization and it encourages quality control specialists to nitpick at one thing and then mark you down for it, even if you did everything else correctly. It's frustrating because they ignore all the things you did right and focus on the one thing you did wrong.

The feedback system is also unrealistic. Tutors are expected to give feedback in a short amount of time, which doesn't leave them enough time to read the student's document. It's like they expect tutors to be able to type 120 words per minute in order to fulfill all of the obligations they expect.

I was so frustrated with Tutor.com that I decided to leave them behind forever. I found a job working for an education publication company and it's like night and day. They don't expect their tutors to cram in ten thousand things in a twenty minute session. The atmosphere is supportive and the company culture is ideal.

If you're thinking about working for Tutor.com, I would advise you to run away fast. It's like they throw you in a pit and wait for the buzzards to come and pick away chunks of your flesh. It's not worth it.

Tutor.com is a tutoring service that has been around for a while. They offer tutoring in a variety of subjects, including math, science, and English. However, there are some issues with the service that need to be addressed.

One of the biggest issues with Tutor.com is that they charge their customers more than many of their competitors. This can be frustrating for students who are already struggling to pay for their education. Additionally, Tutor.com pays their tutors less than many other tutoring services. This can make it difficult for tutors to make a living wage, especially if they are working full-time.

Another issue with Tutor.com is that they always ask tutors to log on because of high demand but do not offer any incentives (bonuses) to do so. This can be frustrating for tutors who are trying to make ends meet. Additionally, Tutor.com has put a daily hours cap on tutors who work in places where the minimum wage is higher than what they would like to pay. This is still less money than what many other sites pay all their tutors. Even when there is high demand and not enough tutors available to meet that demand, they will not lift that hours cap. This can be frustrating for both tutors and students.

As you go on, managers will require tutors to ask more and more irrelevant, time wasting questions and use more irrelevant, time wasting tactics in tutoring sessions. This is probably because they care more about the students buying more time than they do about using the time efficiently and learning as much as they can. The script tutors have to follow is so convoluted, patronizing, and inefficient that students will naturally be dissatisfied. They have ridiculous time limitations which just annoy students and make it very difficult to give them the help they need.

Overall, Tutor.com has some issues that need to be addressed. While they offer tutoring in a variety of subjects, they charge their customers more and pay their tutors less than many of their competitors. Additionally, they have a daily hours cap on tutors and require tutors to ask irrelevant questions and use inefficient tactics in tutoring sessions. These issues can be frustrating for both tutors and students.

I worked with Tutor.com for about three months and I gotta say, it was a pretty rough experience. The management was not very supportive and it took them forever to respond to any of my messages. And when they did finally get back to me, it was usually just to avoid any actual human interaction.

But the worst part of it all was dealing with the students. Some of them were just plain abusive and disrespectful. And when I tried to bring up any issues with management, they would just brush it off and blame me for not being able to "meet the student's needs". It was like they didn't even care about the tutors at all.

Eventually, I got fired from Tutor.com for no good reason. It was just another example of how incompetent and unresponsive the management and "mentors" were.

Honestly, I don't think anyone could last long at Tutor.com unless they were willing to put up with a lot of crap. You basically have to be okay with being abused by students who have nothing better to do than waste your time. And you can forget about any support from management because they're too busy ignoring your concerns and blaming you for their own shortcomings.

So, if you're someone who takes pride in their work and expects a certain level of respect and support from their employer, then Tutor.com is definitely not for you. But if you're okay with being treated like garbage and don't mind a below-average paycheck, then go ahead and give it a shot. Just don't say I didn't warn you.

Tutor.com is a tutoring service that has been in the news lately for its predatory hiring practices and poor treatment of tutors. It is a company that is known for paying its tutors very little, no matter how much experience they have. The starting pay is always in the $10 range, and even if you get promoted, your pay will only rise to $13.50 an hour. This is significantly less than what students or universities are charged on every plan where it's $40 per session.

The mentor system is unhelpful and focuses on negatives to ensure you get beaten down and don't make more. As other reviews have covered, you are completely disposable here. You are required to get certified for quality insurance, which is great, but the certification process really highlights how poorly tutors are paid. Likewise, there's no paid training. You are expected to train yourself. If you do not, then you will be evaluated and have subjects that you can teach eliminated if you aren't fired completely.

This practice ensures that tutor.com does not have to pay for new hires by training them, meaning that they can have rapid and instantaneous employee turnover and not care about the standards or well-being of long and short-term employees alike. Also, there's no interaction with anyone besides your singular "quality specialist." This person writes reviews for you about what you are doing wrong. This is the only feedback you will obtain. There's no way to communicate with fellow tutors, meaning there's no way to negotiate pay increases or properly unionize to demand better payment for what counts as specialized work.

Tutor.com likewise doesn't feel any pressure to change. They hire quite frequently, and fire just as frequently. Truly, they are a company that has taken advantage of the vulnerability of those unemployed during COVID-19. If you're looking for a job, I would strongly suggest not working here. Take any other option you can. If you can't, then understand that it's temporary when you feel like an underpaid cog in the wheel when you're desperately trying to teach an area you aren't certified in to a student that's fighting you for less than $10.

Personally, I feel humiliated working here and insulted as this is a horrible way to wait for PhD funding. The company needs to change its policies and start treating its tutors with respect. Until then, I would advise anyone looking for a job to stay away from Tutor.com.

I had a really bad experience with Tutor.com and I'm not happy about it. I complained about one of their tutors, Alexander S, and they gave me back my credit minutes for that session and another one. But that's not the end of it. I had more issues with Alexander S during my college algebra and I let it go, but this time I'm not letting it slide. I'm holding Tutor.com accountable for their tutors' actions. I'm still waiting for my credits to be returned.

Alexander S did a lot of things wrong during our session. He used the wrong chart and formula, lied about using tech for calculations, made the problem confusing, and took too long to work on a simple calculation. He used up 33.9 minutes just to make more money. I've been trying to contact Lauren Lodell at Tutor.com but I haven't been able to reach her. I've also been having trouble accessing the ticket links they've been sending me.

Tutor.com ignored my complaint against Alexander S and refused to give me back my credit minutes. They still owe me 33.9 minutes of tutor time. And now they're deliberately blocking my access to my remaining 5 hours and 32 minutes. I even tried connecting with Caleb M and Omari P just to prove that my account is blocked, but they couldn't receive my uploaded document either. Tutor.com is upset that I complained and even complained to my college, Post University. I'm owed a total of 42.9 minutes of tutor minutes back to my account.

Their response to my first complaint was not helpful at all. They didn't address the issue with Alexander S, the credit minutes owed, or my blocked account. I'm not happy with Tutor.com and I will continue to complain about their lousy tutors and service.

Tutor.com is a platform that offers online tutoring services to students who need help with their studies. I have been working as a tutor on this platform for some time now, and I must say that it has been a frustrating experience. The mentors on this platform often accuse me of doing too much work for the students, even when I am just trying to help them understand the subject matter.

For instance, I had a session with a student named Madison who was not very engaging. I tried to keep her engaged by typing constantly, but my mentor judged me for pausing for 53 seconds to say something. This was ridiculous because the student was just sitting there on the computer, not saying anything. I have seen other tutors who worked there longer than me and had pauses for more than 2 minutes, but they were not judged like I was.

Furthermore, every time a student leaves the session, I get blamed for it, even when I know how to solve the problem. Some students just want the answers and are not interested in learning anything. This frustrates me because I know how to do the problems by hand, but some students prefer to use software to solve them.

However, there are some students who appreciate my efforts and rate me as their favorite tutor. Briana and George are two such students who have praised me for being informative and patient.

One thing I have noticed is that most of the abusive students come from Southern New Hampshire University. On my first day on the job, I had to deal with a rude student named Kaia who was disrespectful to the previous tutor. When she started being rude to me, I handled it professionally, but I realized that I needed to change the way I handled such situations.

In conclusion, if you are looking for a job as a tutor, I would not recommend Tutor.com. The frustration is not worth it, especially when dealing with abusive students like Kaia. However, if you do decide to work on this platform, be prepared to deal with such students and try to handle the situation professionally.

I gotta say, I have some mixed feelings about Tutor.com. On one hand, I appreciate the flexibility of being able to work on my own time, but on the other hand, there are some serious issues with the way they run things that make it hard for me to give them a glowing review.

First off, their training program is a bit of a mess. They expect you to read through a ton of documents and figure things out on your own, which can be really frustrating. And even when you think you've got things down, their quality specialists will still find something to nitpick about. It's like they're more interested in catching mistakes than actually helping you improve.

And let me tell you, the standards they have for their tutors are all over the place. It's hard to know what they want from you, and even when you think you're doing everything right, they'll still find something to criticize. It's like they're trying to keep you on edge all the time.

But the real kicker for me is how disposable they make you feel. You're just a freelancer to them, and they'll drop you in a heartbeat if they feel like it. And the worst part is, they don't really give you a voice in the process. They'll evaluate you based on their own standards, and if you don't meet them, tough luck.

Honestly, I've worked for other tutoring companies that are way better than this. They actually provide paid training and have trainers who work with you one-on-one to help you improve. And they don't just focus on catching mistakes - they actually help you build your skills and become a better tutor. It's a much more supportive environment, and it's easier to thrive there.

So, all in all, I'd say Tutor.com is a bit of a mixed bag. If you're looking for flexibility and don't mind feeling disposable, then it might be a good fit for you. But if you want a company that actually cares about your success and helps you improve, then you might want to look elsewhere.

I used to teach and tutor in person, but after a long career in environmental science, I thought I could help people through online tutoring with Tutor.com. It took me months to get "onboard" and finally, all the paperwork was done, and I was supposed to start tutoring. However, completely online tutoring is a nightmare. The expectations are high, but you rarely ever talk directly with bosses or students. It's guesswork figuring out what students need, and it can be frustrating at times. I feel sorry for them having to rely on this type of service. Maybe it'll work for other people, but it didn't work for me. Good luck.

So, I decided to give Tutor.com a try and I have to say, at first, everything seemed pretty legit. I paid the allocation fee upfront and was able to connect with a student right away. However, after a while, I started to notice some changes in the system behavior. Suddenly, there was a time limit and it became increasingly difficult to find someone to tutor.

I tried to contact the system, but it seemed like a black box. No matter what I did, I couldn't get a response. It was frustrating and made me feel like I had been scammed. It was like once they had collected their dues, they became a different company altogether.

I even tried to get my money back, but still no response. It was like they didn't care about their customers at all. Overall, I would not recommend Tutor.com to anyone. It's a scam and a waste of time and money.

I'm really disappointed with Tutor.com. I don't think it's worth the money at all. I mean, seriously, are they even trying? It seems like they're just hiring people to waste your time. The tutors are so slow and they don't even seem to know what they're doing. I had a tutor who spent 50 minutes explaining something that I already knew, and then at the end of the session, he told me he couldn't help me with my problem. What a waste of time!

I tried multiple tutors, and they all seemed to be the same. They just kept talking and talking, but they never really helped me with my problem. I had to keep redirecting them to my question, but they just kept going off on tangents. It's so frustrating!

I even have transcripts from five different tutors to prove it. None of them were able to solve my problem, and I wasted so much time on each session. It's not like my problem was even that difficult. It was just an intro to programming question.

Honestly, I'm going to complain to my school about this. They shouldn't be using my money to pay for this kind of crap. I would not recommend Tutor.com to anyone. It's just a waste of time and money.

This site is not good, let me tell you. I could talk about it for days, but I'll just give you a few examples of why it's so bad:

1) The tutors kept passing me up because they thought my math was too hard. I mean, come on, it's just first year university statistics. I thought these tutors were supposed to be experts!

2) I waited two whole weeks to book an appointment with the highest rated math tutor. And when I finally got to talk to him, he literally typed that he "wasn't feeling it today" after wasting 11 dollars of my tutor time just staring at my question. Then he just logged off! What a waste of time and money.

3) I cancelled my subscription because it was just garbage. But guess what? They kept charging me for two whole months after I cancelled! What a scam.

4) When I demanded my money back, they said it was a computer glitch and apologized. But then they only gave me back less than what they stole from me! Do they think I'm stupid or something? I know exactly how much money I had and how much they took.

Overall, my experience with Tutor.com was just terrible. I wouldn't recommend it to anyone.

I gotta say, I was a tutor for Tutor.com from 2014 to 2020 and it was all good until the last year. That's when the new bosses came in and started acting all rude and giving me criticism that made no sense. They call us independent contractors, but they treat us like we're full-time employees. And let me tell you, the oversight is no joke. It's like they're watching your every move.

One time, they even suggested that I make little guides for the students to use during our tutoring sessions. And get this, they wanted me to do it in my "spare time" with no extra pay. Like, what the heck? And don't even get me started on the pay. It's barely at minimum wage level. And as an independent contractor, I should be able to negotiate my own fee, right? But no, they wouldn't even consider it.

So, let me give you the bottom line: do NOT work for Tutor.com. I'm so glad I got out of there when I did. It's just not worth the hassle and the disrespect.

So, I recently had a pretty bad experience with tutor.com. I reached out to them twice via email, but unfortunately didn't receive any response. I was really hoping to get some help with my studies, but things just didn't seem to be going my way.

I ended up working with two different tutors, but neither of them were able to help me out. The first one actually told me that they didn't know how to do what I needed help with, which was pretty frustrating. The second tutor had to leave after just two minutes, which was a major bummer.

I decided to give it another shot and ended up with the same tutor as before. At first, he said he didn't know how to help me, but then suddenly changed his mind and said he did. Unfortunately, he ended up teaching me all over the place and we only had eight minutes left. It was a pretty disappointing experience overall.

One thing I do want to warn others about is that after the trial, you need to go to your settings and subscription and click cancel monthly plan. If you don't, they'll bill you $80, which is definitely not worth it in my opinion.

I've actually tried using tutor.com a few times now with different credit cards, but unfortunately haven't had much luck. The first couple of times, I didn't complain too much because the tutoring wasn't terrible, but after this most recent experience, I've had enough.

Overall, I just couldn't seem to find a tutor who was able to help me out. It's definitely been a frustrating experience, and I wouldn't recommend it to others.

Hey guys, I just wanted to share my experience with Tutor.com. Let me tell you, I was pretty annoyed with the way their system works. I applied for a job with them and they rejected my application just because I'm not a US citizen. I mean, come on, if that's your main criteria, why isn't it the first thing you check on the website?

They asked me to take a 2-hour test answering 50 questions and then rejected me based on my location. Seriously, what's up with that? If they only want US or Canada residents, why even give me the option to select another country in the form? I meet all their criteria except for my location, and that's just not fair.

I really hope they can fix this issue because it's giving them a bad name and bad reviews. I mean, I'm sure there are plenty of qualified tutors out there who aren't US citizens. So, Tutor.com, if you're listening, please consider changing your system to be more inclusive.

Thanks for reading, guys!

What a joke! Tutor.com makes up stories to reject their applicants. I was rejected for lack of content knowledge and I have not even completed a mock session! I had issues with my microphone and got it fixed, in which, I notified them about it and then scheduled another mock session. The next day, which was a couple days prior to my newly scheduled mock session, they send me an email telling me I am rejected due to lack of content knowledge. How is a faulty mic related to lack of content knowledge? What a complete waste of time. I am an Author of 9 published books and a senior student in a bachelors of Arts in English academic program. I lack no knowledge and to Tutor.com, stop telling lies and tell the real reason why you are rejecting applicants, which is due to you not being able to afford to hire tutors!

So, I decided to give Tutor.com a try and set up an account. I was excited to schedule a mock session to see how it worked. However, when I tried to log in to prepare for the session, I couldn't get in. I double-checked my user ID and password to make sure the problem wasn't on my end. I tried to log in throughout the day, but I still couldn't get in. Unfortunately, there was no online help available, so I had to call.

The person on the phone was polite, but they didn't know why my user name and password were no longer valid. They took my contact information and told me that the Tech Desk would investigate. I was hopeful that the issue would be resolved soon.

The next day, I received an email from Tutor.com. Unfortunately, they informed me that they had all the applicants they needed for my subject area, so they closed my account. I was disappointed that I couldn't even check for other possible subject areas because my account was closed. I felt like I had wasted too much time.

I think there has to be a better way to handle an excess of applicants. Perhaps they could advise applicants by email but leave their accounts open for other subject areas? It would be a shame for someone to miss out on the opportunity to use Tutor.com just because they applied for a subject area that was already full.

Overall, my experience with Tutor.com was frustrating. I would rate them a zero if it were possible. However, I do appreciate the polite customer service representative who tried to help me. I hope that Tutor.com can improve their system to prevent this kind of situation from happening in the future.

Tutor.com is a website that offers tutoring services to students in various subjects. However, the company's technology team is not the best to work with. It can be frustrating to try to get help from them when you encounter issues on the website. It's almost like they don't know what they're doing, and you might as well just Google how to solve your problem. Google seems to have a better guess at solving issues in their portal than the tech team.

Another issue with Tutor.com is that they don't value your expertise in the areas you tutor in. For example, they have a career advice session, and if you have worked in HR for 10 years, they only want you to give resume advice they agree with, despite actual, real, industry knowledge. It's frustrating because you know what you're talking about, but they don't seem to care.

Tutor.com also doesn't seem to grow with the markets or subjects in these changing areas. They don't seem to keep up with the latest trends or changes in the industry. It's like they're stuck in the past and don't want to move forward.

The stats they use to report on acceptance rate, ratings, etc are also not consistent. It's hard to know where you stand with them because the numbers seem to change all the time. It's frustrating because you want to know how you're doing, but you can't rely on the numbers they give you.

Overall, Tutor.com is not a great working experience. There's little to no support, and the requirements can be ridiculous at times. However, it's still an easy way to make a little extra money each week doing what you're good at (if they don't hinder you).