Course Hero
Reviews and Complaints

I am trying to login my account getting error of Bad Request.

I have a lot of unlocks available. guide me what to do now.

Please help.

As someone who has been a part of the Course Hero community, I feel compelled to share my experience. Course Hero's business practices are predatory, taking advantage of students seeking academic help. The minimal preview access and lack of refund policy make it difficult to assess the usefulness of their documents. They capitalize on quick subscriptions without delivering substantial value. My interactions with Course Hero left me feeling disgusted and exploited. I urge you to be cautious and explore alternative study resources.

I love the UX and design of the website. It definitely feels a lot more trust worthy than others. I recently purchased the 3 month subscription and the only thing is that they have a lot of low quality documents, but they also have SO many Universities which is great for my friends are I that live in different states. I've already found a few unlocks that I used.

Course Hero really helped me succeed with finishing my Master's degree. They had really helpful study guides and I frequently used the ask a question feature since most of my classes were online and my professors weren't always available in the evening. I was working full time and had a baby so the extra help course hero gave me to complete my assignments more timely was vital to my success!

The study guides helped me through my classes. As a student athlete, I had a tutor to help me too but I found this site extremely helpful because of their literature reviews. It helped me with 2 books we had to read in class. The study guides were legit too. The student uploaded material sometimes wasn't helpful because people upload random stuff but if you look for the right content, so helpful.

I love this product so much. It has literally saved my first semester at university. I was a bit skeptical about paying the annual fee since I am a broke college student but I feel like it has already paid off. I got super sick at the end of September and couldn't attend classes for 2 weeks so I fell behind. Thankfully I was able to find notes and documents related to my classes and used them to study.

I used course hero as a supplement to my learning because Lord knows I would not have done well without the additional help. I am one of those people who does not learn by hearing the professor teach it once. This app had pretty helpful study guides that I used - especially the literature reviews and they even had videos. It was worth it. At least I didn't have to stay back an additional year. Thank goodness!

I am very pleased with CourseHero's services and customer support team. I pre-emptively signed up for course hero and although will be using it in the future was concerned about having purchased my subscription too early. I called and spoke to someone live with no wait time, and was given a full refund despite it being my mistake. Also having had a sneak peak inside of what I will be using down the line, I am pleased with the information they offer that pertains to the classes I am enrolled in. This kindness will not be forgotten!

I was initially a bit sceptical but I always give any subscription based product a one month trial. In the case of Course Hero it really helped me to level up on my Math classes. I usually struggle in math and algebra so when I got into college I was having a hard time with the basic courses. A sophomore recommended it to me and I went through the algebra study guides and they help me to get an A in my class. I got the chance to ask questions to tutors online that I couldn't ask to my professor, since we're a big class and he doesn't have the time answer everybody's question.

Coursehero is an excellent platform for students looking for additional study resources and assistance in their academic studies. The website offers a vast collection of study materials, including lecture notes, textbooks, and practice exams, from a variety of subjects and courses.

The availability of study guides, which are particularly helpful during exam preparation. These guides provide concise summaries of key concepts and topics, making it easier for students to review and understand complex material.

In addition to study guides, Coursehero also offers a question and answer section where students can ask questions related to their coursework. This feature is especially useful for clearing doubts and seeking clarification on difficult topics. The response time from other students or educators is usually quick, which makes the learning process even more efficient.

Another advantage of Coursehero is the ability to earn money by uploading study materials. This incentivizes students to contribute and help others while also earning some extra cash. However, accessing some materials on the website may require a subscription, which can be a downside for those looking for free resources.

Coursehero is a valuable platform for students seeking additional study resources and academic assistance. The wide range of study materials, including study guides and Q&A sections, make it an excellent tool for exam preparation. Students can also contribute to the community and earn money by uploading their own study m,aterials. However, the subscription requirement for certain materials may be a drawback for some users.

Course hero has been one of the companies that help students to get their assignments done on time by using tutors to assist students in the above mentioned. But recently, they have been involved in scamming and taking the hard earned money from tutors on the due date of withdrawal by closing their account and claiming for verification details sending automated emails that the reason for the closure is due to community security reasons. Recently, i had my account closed, sent the documents but so far, no response on the verification process. The account had done over $850. Would appreciate a feedback ASAP... Thank you.

I just started working here and so far I have NO complaints. I haven't been expected to help a student cheat, as a matter of fact, I routinely encourage them to do their own work. We'll see how it goes when it is time for me to get paid, but so far I've made about 15 dollars an hour, considering what I've made in the time I've spent working. Like I said, we'll see if they pay me what I've made so far when the time comes. If they do then honestly this is one of the best side jobs I've ever had.

This is a good resource to have to assist with checking work and reviewing solutions. Be careful when you purchase, you only have so many unlocks and if you are not aware or paying attention you can use them up quickly. Also, the assignments provided are from students so some of the information was either off or completely wrong. You can looked at a partially blurred vision before you unlock to try to help make a decision if the paper is worth using one of your unlocks. I did have a somewhat bad experience but Maria worked with me and we came up with a fair compromise and I am thankful to her for that. Bottom line, know how many unlocks you have and try to use them wisely. -***.

As a dedicated tutor who has actively contributed to the Course Hero platform since the onset of the pandemic, my gratitude for the opportunities it provides runs deep. Regrettably, I've observed that a significant number of tutors, myself included, have faced unwarranted bans for reasons that lack clarity and fairness. Rather than opting for punitive measures such as tutor bans, I believe there is immense potential for growth by directing efforts towards the improvement and refinement of their platform. This approach would not only foster a more supportive and constructive learning environment but also ensure a fair and just treatment of the tutors who contribute to the success of Course Hero.

I , Ashrafun Nisa, worked for 17 days about 12 hours a day and earned $295 for solving 148 chemistry questions . I received helpful ratings from student. But on withdrawal, they disabled my account even after re-verification with 12 minutes(48 hours were given to do so) and wrote no payment will be given . This is how they work , they charge students to post questions but didn't pay that money to tutors for solving them and keep the account and money with themselves and then appoint new tutors . When you call on +[protected] , they say this is not tutor support. Just contact on [protected]@coursehero.com where they didn't even reply to your 100s of emails after unethically disabling your account .

I request to all tutors to file complain on Federal Trade commission against fraud in job \ employment section . Make students aware to not post questions there and tutors to not work on this scam platform . Make sure you get your money back . Extremely shameful . I am also preparing to file a case by visiting their office . We work to support our parents and financial needs and invest so many hours but this is so shameful and unethical .

This is Mar Jhon F. Rosal, one of the CourseHero tutors. I would like to file a complaint as my account has been disabled, and I cannot withdraw the money I have earned after investing time and effort. I attempted to withdraw my funds, but unfortunately, I made a mistake by entering an incorrect number, which led to the disablement of my account. I reached out to the CourseHero support team via email, but instead of assistance, I received a violation notice. I am puzzled because they cited sections 2 and 3 as violations, which I believe I did not commit. My only mistake was entering an incorrect number during the withdrawal process. I have always worked diligently and professionally, so I'm unsure why this has happened to my account. Please, I request your assistance in resolving this matter.

Please let me know if you have any additional questions or need further clarification.

As a tutor, I recently had an experience with Course Hero that left me feeling frustrated and undervalued. I had answered a student's question with a complete solution, using my expertise in the subject matter to provide a thorough explanation. Despite this, the student gave me an unhelpful rating, which I felt was unfair and undeserved.

I reached out to Course Hero to express my concerns and ask how they ensure that students are actually using the answers provided by tutors. In response, I received not one, but two emails warning me about low quality answers and accusing me of violating their Honor code by posting unnecessary comments in the conversation thread with the student.

To make matters worse, the moderator then removed my answer without consulting a subject specialist to verify its quality. I was left feeling frustrated and disrespected, wondering if the moderator even had a basic understanding of the subject matter I was teaching.

After reading other reviews and comments about Course Hero, I realized that my experience was not unique. Many tutors have had similar experiences, with Course Hero removing or banning them based on unhelpful ratings from students. Meanwhile, students who don't rate tutors after accepting their answers face no consequences.

Overall, I believe that Course Hero's treatment of tutors is unfair and unjust. They deserve a zero rating for their lack of respect and support for the tutors who provide valuable knowledge and expertise to their platform.

CourseHero is a website that offers a lot of resources for students who are struggling with their coursework. However, there are some issues that need to be addressed. For one, a lot of the assignments that are submitted are in broken English or are plagiarized. This can be frustrating for students who are trying to learn and improve their skills. Additionally, there are many uploads that don't have any answers or explanations, which can be very unhelpful for those of us who are trying to learn without cheating.

Despite these issues, CourseHero can be a useful resource for students who need extra guidance and direction. Sometimes, we get questions that our instructors can't answer quickly enough, and CourseHero can be a good place to turn for help. However, the recent changes to their pricing structure have made it less appealing for some students. Now, there are three payment options: pay $120 for a year, $60 for 90 days, or $40 per month. This is more expensive than some other similar services, like Chegg, which charges only $14.95 per month.

Another issue with CourseHero is that it can be difficult to find good quality work. You have to submit 10 documents to get 5 credits, which can be a lot for new students who don't have a lot of work to upload. And even if you do have enough documents, the quality of the work available can be very poor. This is especially frustrating for students who are paying a lot of money for the service.

Overall, CourseHero can be a helpful resource for students who need extra help with their coursework. However, there are some issues that need to be addressed, such as the high cost and the poor quality of the work available. If CourseHero can revise their pricing structure and improve the quality of their resources, it could be a great resource for students.

I recently signed up for the basic plan at Course Hero to help me study for my course. I was excited to use their study guides, but unfortunately, I found that they were not very helpful. The guides were filled with mistakes, and I couldn't trust the answers. I soon realized that the answers were posted by other students who were in the same boat as me. They just wanted to get free unlocks, so they posted whatever they could without checking the accuracy of their answers.

Another issue I had with Course Hero was that some of the answers were missing. I thought it wasn't a big deal at first, but it turned out to be a huge problem. You see, the basic plan only allows you to have 30 unlocks for the entire month. That means each unlock costs a dollar, and you don't even know what's in the documents because they're blurred out. So, you end up spending a dollar just to find out that 99% of the questions on the sheet don't have an answer. And even if there is an answer, there's no explanation for it. As someone who has been homeschooled, done online college, and is now doing another online degree, I can tell you that Chegg or Brainly are much better options than Course Hero.

To make matters worse, I didn't even know that the membership only allowed 30 unlocks. Once I used them all on empty documents, I contacted Course Hero to ask why there was a limit. Their response was very rude, and they basically said that they wouldn't give me a refund because I had used all my unlocks. I couldn't believe it! I had used my unlocks on empty documents with no answers or explanations, and they still wouldn't give me a refund.

In conclusion, unless you can hack their website and get the documents for free, I wouldn't recommend wasting your money on this stupid website. The study guides are filled with mistakes, and the answers are often missing. Plus, the customer service is terrible. Save yourself the trouble and use Chegg or Brainly instead.

I gotta say, I'm not a fan of Course Hero. Like seriously, I wish I could give them a rating lower than one. This website is a total waste of time and money. First of all, they charge $25 a month or over $100 a year for their membership. And let's be real, most of their users are students who are already broke as it is. And what do they get in exchange for their hard-earned cash? Content that can be found anywhere on the web for cheap or even for free. It's a total rip-off.

Now, if you can't afford their membership fee, they offer an option where you can upload 10 academic documents in exchange for 5 document unlocks. But let me tell you, it's a long and tedious process. You have to wait for your documents to be approved, and even after you upload the required amount, they still ask for more. It's like they're never satisfied. And if you want to delete any of the documents you uploaded, you can't do it on your own. You have to contact their support team and explain why you want it taken down. And even then, they get to decide whether or not they'll remove it. It's ridiculous.

I was so fed up with this website that I decided to deactivate my account. But guess what? They won't remove my documents even after I deactivate. And to make matters worse, the website won't even let me deactivate! Every time I click on the deactivate button, it takes me to a 'page not found' window. It's like they're holding my account hostage or something. I contacted their support team, but they haven't done anything to fix the issue. It's like they don't care about their users at all.

Overall, I would not recommend Course Hero to anyone. It's a complete waste of time and money. There are plenty of other websites out there that offer the same content for free or at a much lower cost. Don't fall for their scam.

Hello Course Hero. I need to file a complaint about the issue I was applying to this job. Yet I get rejected due to their expired links to send persona verification and internet connection problems. They don't even care about anybody due to this issue. So I would recommend to help me immediately so that I can seriously work for the First Time as a Course Hero Tutor because I already applied a lot from different accounts with the same name of mine. But no response is what I get. Please help me at all cost. I hope you get this message as an consideration that you will help me. Thank You For Your Understanding.

I was a tutor on coursehero. They asked for verification. The link was expired as soon as I clicked it. Fine. They sent another link. I uploaded everything they asked me to do. My account which was deactivated by then was activated again. My documents were verified thats why they activated it right. Then just before my withdrawal date I got an email saying due to verification issues your account is permanently disabled. I worked day and night answering questions. Students were also happy. Ratings were good. Then what happened? Seems like they are playing with our hard work. Atleast they could let us withdraw our money even if they want to close our account . This is a big scam going on I think.

Course Hero,

May I know your rating system or score for every subject matter the tutor has? Currently, I have three subject matters. They are Earth Science, Geography, and Geology. The highest was Earth Science at 100%. I already got numerous helpful answers in the past but it wouldn't go beyond 100% like 120% no matter how many helpful answers are. This morning, I got a single, right you heard it, a single unhelpful answer for Earth Science for the first time. Now, that single unhelpful answer dragged the rate of my subject matter from 100% to just 80% ?!?!?! What the heck is that?

What kind of rule is this?! We need to get 30 helpful ratings to increase our rating by 3% but a single unhelpful rating will drag it down by 20%! 

Do you have a system where the helpful answer rating can be saved to compensate for the overall score of the tutor? Because this is just so unfair. 

On May 13, 2024, at 5:01PM, I have put on 14 days probation. The email stated that I provided an incorrect answer which is the question was 3 months ago. Then how they come up that I answer that I provided is incorrect while the client did not rated unhelpful. Please look into this. I have 93% rate so it is unfair for us tutor that you just put us on this situation.

Good day!

Last April 17, I applied as a tutor and completed the first part of the application. Then comes the second part which is the identity verification using a third-party website, Persona. The Persona link was provided in an email sent by the Course Hero. The email says I can click the link and proceed to the identity verification within the next 48 hours. Fifteen hours later after my receipt of the email for the second part of the application, I clicked the Persona link but it says the link has already expired, only to find out that said link was only valid for 24 hours contradicting the 48-hour instruction by the Course Hero. How misleading it was.

In this season of giving, please give me a favor.

I am begging you with all my heart. Please help me withdraw my earnings in my account. I have problem on my phone verification until now the company said. But they have not taken action instead they sent an email to me saying I have violations which for me is impartial since I know I have not.

I have sleepness nights and starved days just to cater my tutees' needs, and I know I deserve the remuneration I earned from them. But I know, you are a just and a fair team who truly supports your tutors, I believe. Let me be one of them.

I am still hoping that you will send me a positive response.

Here is my related data:

Account: [protected]@gmail.com

Phone Number: +[protected]

Thank you very much. You just don't know how it means a lot to me.

I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.

here's the link to the file:https://www.coursehero.com/file/194087019/HRMP-1-compiled-modules-Midtermpdf/

Please I need a response from course hero urgently

I used to login into my course hero account through my mobile and laptop through college wifi . how can you decide that i gave my account to another person which is a violation of rules.By showing this as an unusual activity, how can you block my account.

I got only one violation till now that is also for an incomplete question posted by a student.

My helpful rate is also not too low. then how my account is revoked. If any mistakes or violations I have made unknowingly I will rectify my mistakes.please help me with this.

Now why account is terminated from prohibition and I am also have helpful rate of 33.33%.Before I got only message that my account is in prohibition now I see that I am not able to answer any more further questions on course hero.Without any proper reason why account is revoked,For the poor answer you could have given me a warning, but I got a violation for the poor answer.

Please resolve my issue.

My account was temporarily disabled and I received email from course hero for identity verification and I did the identity verification and mailed them that I have done my verification. But till now I have not received any response from the tutor support. Now, I can't withdraw my balance amount. Atleast tell me that my account either re-enabled or permanently closed.

On the 3rd of March, my tutor account was suddenly disabled. I was trying to verify my identity but the verification link they provided is not working. It says VPN detected but I am not using any VPN. I've been sending a lot of e-mails but they do not reply.

Please help me re-activate my account. I just want to withdraw my earnings. Thank you

I earned 208 dollars using course hero. They said due to some violations, they are revoking my account. But they didn't pay my earnings. This is the second time they doing this to me. They said no payment obligations are required. I want my earnings. Once the account is disabled , we cannot access the payment option. The account email is [protected]@gmail.com.

I have been a tutor in the website Course Hero for more than 2 1/2 years. Recently I was dispelled from the service just because I was in a foreign visit. The authorities of this platform misunderstood that I have given my account for someone else as I opened my account during my foreign visit. My location has changed and this has caused me to receive a mail asking to verify my identity using my Indian mobile number and valid id card. But I failed to do it in the time frame because of the unavailability of my Indian mobile network. When I managed to get the code from Course hero, I have crossed the time limit and exceed 12 hours than time frame. I have mailed them saying my desperate situation and implored to reinstate my account back. But, they adhered to their strict illogical claim. Please take necessary action upon this and help me to recover my account. I have to obtain 50 dollars as a remuneration for my service. I need to get that amount too.