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Ethiopian Airlines

Ethiopian Airlines review: Lost luggages

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Author of the review
11:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

s Date: 13/10/2023

To Whom It May Concern

Ethiopian Airlines Agents or Crew memebers

Subject: Complaint about lost luggage

Respected Sir/Madam,

With due respect, I would like to state that my name is Roma Kidane Gide and I reside in Asmara Eritrea. On 10/10/2023, I flew from Stockholm Arlanda Sweden to Asmara, Transit in Addis Ababa Bole International Airport in flight number ADD ET 715 Boeing 777-200LR JET of your prestigious Ethiopian Airlines.

I am writing this letter to you in order to complain about the loss of luggage I Transited Ethiopian ownership Airline ASM ET 312 Boeing 737-800 Jet which departed From Bole Int’l Airport Addis Ababa to Asmara Airport At 9:50 am on Oct 11, 2023. My luggage was checked in at 11:15 am on 11/10/2023 and upon arrival at the Asmara Airport my luggage was not seen which would be considered as lost.

For the above-said loss, I made a Property Irregularity Report (PIR) at the destined airport. As per the Airline Policy, I appeal a very quick searching on my suitcase and handbag and requested you to kindly update me in this regard at the earliest.

For your kind reference, I am also enclosing a copy of the tickets and full documents (PIR/ Airline Ticket/ Boarding Pass/ pictures of my lost goods. I expect to hear a word from your side at the earliest.

In case of any queries, and urgent issues you may contact me at [protected] Addis Ababa or [protected] Asmara Eritrea.

Thanking you, your customer; Roma Kidane Gide

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  3. Ethiopian Airlines emails
  4. Ethiopian Airlines address
    P.O.Box 1755, Addis Ababa, Ethiopia
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    Dec 18, 2024
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Ethiopian Airlines Category
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