Ethos Car Care
Reviews and Complaints

I have applied Ethos Ceramic Wax to my car each of the last four years. Last Year I added their graphene coating "Resist" which lent, still, greater durability to the finish. However customer service is sadly lacking. Such as product questions or which products go with others. Also my "Resist turned brown and does not buff to a shine necessitating buying a new container after only using a third of it.

Ethos does not provide adequate product support and their hiding behind the cost cutting moniker to justify being incommunicado is just one more reason why I now refuse to do business with companies that can not be reached readily by phone.

Ethos Car Care needs to be reminded that there are plenty of other ceramic coatings available.

I ordered from Ethos Car Care on Jan. 29, and they charged me on Feb. 1 for order# ***. The order was shipped on Feb. 5th. On Feb. 12th, I let them know that the product was damaged, everything was missing, and I threw away the box. I emailed Ethos Car Care multiple times. I want a refund for the order I never got or a replacement order to be sent.

I bought a product from Ethos, but my client had a problem with it. I tried to contact them to resolve the issue, but their customer service was almost non-existent. I sent emails and messages on ***, where they advertise, but they deleted my comments and even blocked me from commenting. I'm a paying customer, and they promise 100% satisfaction guarantee, but I'm not happy with their response. Instead of fixing the problems, they choose to ignore them.

I bought some stuff from Ethos Car Care (https://ethoscarcare.com/), but it never came. I tried contacting them through email and customer service, but they never replied. And when they finally did, they said it's not their problem and I should talk to USPS. But when I tried to get a refund from USPS, it was too late. Ethos needs to give me my money back right away. This is not okay. No other company has ever treated me like this and not given me a refund for items that didn't arrive. My order number is #*** from June 22, and it's supposed to have arrived on July 3rd, but it hasn't.

I ordered from Ethos Car Care on March 5. After 2 days, I still hadn't received a shipping confirmation, so I decided to send them an email to inquire about my order. I explained that I had a project coming up and needed the product in a timely manner. They assured me that it would arrive on time, but unfortunately, it didn't. I sent another email asking about the order, but I didn't receive any response. The shipping label was created on 3/11, with a scheduled delivery date of 3/15. However, I didn't receive the package until 3/16. Due to the delay, I had to find another place to complete my project. I sent another email requesting a refund or return, but once again, I didn't receive any response. In my frustration, I also reached out to them through social media platforms associated with Ethos, but still no response.

I bought ethos resist on April 19 for 51 dollars, including shipping to India. I ordered it from their official website and chose their nominated courier partner for delivery, expecting it to arrive in 10-15 days. However, it's been a month and a half and I still haven't received my order. I reached out to ethos support and they said they would investigate. On the 12th, they got back to me and told me to contact my local office for the shipment because they couldn't find any information about it. They also mentioned that if the shipment wasn't delivered in the next few days, they would send a new one, but they never did. Here are the order details: Account name: *** Order Number: *** Order Name: *** Tracking Number: *** I've been trying to contact them, but they haven't replied to any of my emails or given me any updates.