E*Trade Financial review: Simply gaining access to the money in my account!

I deposited two checks 10 days ago. They cleared 5 days ago. I attempted to wire some of that money for a used vehicle I need for a job I was supposed to start yesterday (Feb 24, 2025). Again, the cleared money is sitting in my account. When I attempted the wire, my account was "disabled" due to "unusual activity." Fair enough it is out of the ordinary, so I provided a very detailed letter of instruction, complete with a copy (front and back) of my drivers license. I've spent the better part of 12 hours off and on both yesterday and today on the phone with etrade. Out of the nearly 20 inquiries, I've never received the same response. I've been a customer for 20 years, I've never had a check bounce or any other "shady" activity. Today I even sent out official letterhead of the law firm that issued the checks, with the exact amount, and why they were issued. I very well might lose a job because I don't have rightful access to the money in my account - and there are no other "details" I'm leaving out. I've actually had two managers clear the restrictions and initiate the wire, only for someone/something placing a hold on it again. Apparent a four-way conference call, that I am supposed to facilitate, is the 'only" to access the money sitting in my account - already sent by another bank. I even tried to do this today, but was unable to pull this off with my small cell phone sitting in my apartment. Please help me someone!