Eventbrite
Reviews and Complaints

Deletes or won't show political events that do not align with their liberal/socialist point of view. As an example, the Million MAGA March and Stop the Steal rally in Washington, DC have been posted and then subsequently removed numerous times. This obvious suppression of information shows how unprofessional they are in this social messaging area.
I will not use this company for anything going forward.

You emailed people who RSVP'd for the Trump March on 11/14/20 telling them it was cancelled when it wasn't! You are cancelling an event based off of an ideology you don't like! I will never use your service again and I hope you go broke because of this! This violates my civil liberties and you are censoring millions of peoples right to use your services for a cause! You should be ashamed of yourself, this isn't how you run a business!

Booking reference: [protected]

Booked two tickets through Eventbrite to visit Sizergh near Kendal on the 4th September.

Paid £16 for a 30 minute tour of the Castle.

On arrival we were informed that the Castle was closed due to Covid so we were unable to do the tour.

This was not explained to me when booking the tickets.

Can't find a complaints page to send them an email.

Any idea where I can get a refund? Why would I pay £18 for nothing?

Hope you can help

Jeanette Lloyd

I submitted a complain to Eventbrite regarding one of the organizer on their website whose policy on an event was not honored. The Amet Tv by Remi Awojide showcase the Valentine Ball for February 16, 2020 on Eventbrite. I bought the ticket for $160 and on the organizer policy stated one can cancelled before 24hrs to the time of the event which I did, proof I had for sure. Also, I noticed the organizer Remi Awojide send to my inbox receipt of $90. I contacted the organizer via Eventbrite, no reply. Then, I reached to the organizer through instagram. Initially, reply by saying they don't give refund but change his tone after I reminded him about his policy on Eventbrite and that I have proof that I cancelled within that specified time. Then, he came back saying the kind of ticket is group ticket so he will not honor the refund. I told him his refund policy on Evenbrite did not state whether group or individual, it said refund before 24hrs to the time of the event which we did. Then, he never reply anymore. I filled complained to Eventbrite about this organizer, Evenbrite said they cannot do anything about it. I challenge them that this organizer who advertised on their website are misleading customers like myself, this organizer is not transparent even with the frudulent of receipt issued by this organizer, Evenbrite did not care. Thus, I am filling this complaint against Eventbrite for not protecting consumer like myself.

Eventbrite provided me with a fake ticket to attend the 2020 democratic presidential debate in Las Vegas today, 2/19/20. I showed up at the Paris Hotel theater for the debate and presented the printout provided to me by Eventbrite and was told by the officials at the doors of the theater that my ticket was FAKE. I was not allowed inside and the event was full. I was very disappointed. A representative of the National Democratic Committee told me that the tickets were only available through them and that I should lodge a complaint against Eventbrite.

I will never trust this site again.

I got two VIP tickets for a "Festival del Mariachi" in Queens, NY that ended up being the closing act of a Mariachi school, so the bands were made of scary young kids giving their first performance. The ad said "Mariachi Bands nationally recognized" a total lie. When I reported the organizer with Eventbrite they covered under "we are not responsible for what's posted on our portal" and let the guy continue posting his fake events. So disappointing!

Your $60 charge for your Christmas dinner at Christmas market Cambria was VERY poor value for money. Very small buffet especially the salad. The final straw was there wasn't any desert not even a cookie of piece of pumpkin pie, and all that was offered to drink was water, if you wanted a cup of coffee you had to buy it. This was a very expensive dinner, and the people paying were entitled to something a little more elaborate. I was hoping to make this an annual event for my friend and I, but I think we would get much better value a quite nice restaurant like The Sea Chest just down on Moonbeach.

I'm pissed that this is the second time Fraudelent Eventbrite and Fraudelent Event Organizers are posing events on Eventbrite. I never had any problems until now. People need to stop playing games with people's time. I waisted three hours by travelling 1hr 38 minutes to go and attend this event. Only to find out when I got there that yes there we're people in the building but each one of them we're playing dumb founded as if they didn't now where the guy was and claim they knew nothing about the event. One thing I hate is when people alway's try to insult my intelligence as if I'm dumb. This makes evenbrite look bad and I don't know if I want to use eventbrite ever again. The event was not cancelled and I drove all the way there. I should be compensated for my gas not only that eventbrite needs to start giving event organizers fines if they cancel their own events on the same day. This is totally ridiculus. I'm not pleased with eventbrite's crappy service and monitoring the types of illegitemate event organizers using eventbrite to mislead people. This [censored] is not cool at all.

I purchased 2 tickets for the above event for My Daughtets Birthday as a surprise (only reason I booked Holiday to Ibiza) It was to see her idol Ian Van Dahl we arrived at the event and spent 2 hours listening to Jive Bunny James Dean and Lasco to be then told that Ian Van Dahl was u able to attend and she was the headliner for this event. My daughter was extremely upset and I found this to be a waste of money as we left after the announcement. I'm wishing to be considered for a refund as this wasnt the experience I had paid for.

Kind Regards

Mandy Henderson

I purchased 2 tickets for a Stevie Wonder tribute act at the Globe on 15th May 2020. The Eventbrite website did not process the transaction properly and I was sent s confirmation email which had no actual information in it. As a result I thought that the transaction had failed so I purchased another two tickets. On checking my credit card I have been debited twice and I have checked my Eventbrite account which states that i have 4 tickets when I only ordered two. I would like a refund from Eventbrite as this is your error.

Dear Sir/Madam,

I would like to raise my concerns in regards to the event on the 20th July, my wife had book Silver tickets in order to get a decent view and experience of the event but unfortunately I feel that your management team failed on this occasion and should re consider what seating should be marked up as Silver as yesterday I missed over half of the show as we couldn't even see the stage which is very disappointing.

My wife had paid a premium price for these seating as a Birthday present for me as it was my birthday yesterday and knowing I'm a huge fan of Neha Kakkar.

Unfortunately I feel we would have better off with the standard seating which would have given us a better view of the performers performing.

I did raise my concerns with the management on duty as well and in which they made an announcement when Neha Kakkar came on a again on her second half of the show which must have been 3/4 of the show in which we have lost out on entertainment which I find wholly unacceptable.

Therefore we would like to request for a refund for the part of the show which Angel Events have failed in providing on the premium tickets which we had purchased.

Also I would also like to highlight that there was no mention on the tickets of the views being restricted either.

On 20 Jan, I booked 1 tkt for Bohemian Rhapsody in Abbey Stadium, Cambridge, for tmrw night.
Now, 2 email reminders indicate you charged me a 2nd time, taking money AGAIN from my bank account on 2 Feb, when I was in New Zealand!
Obviously, I want a refund: this is theft!
NO-ONE ANSWERS YOUR PHONE OR EMAIL COMPLAINTS, WHICH EXPLAINS YOUR APALLING ONLINE REVIEWS.

Like totally 80 concert huntington beach, sellout productions says call you. You wont answer any calls i want a complete refund i spent about $400.00 and the event show was canceled organizers will not respond to my e-mails nor will you. You have a request for refund but i can not excess it.
How and when will i get my money back for the cancelled show, i fell both you and the sellout productions is scamming people out of their money,
someone needs to refund my complete money this is not right to cancel a show and not refund my money
thank you
richard yarrish
[protected]
[protected]@att.Net

Silent boat party pt.3, saturday, april 13, 2019, beale street landing, 251 riverside dr, memphis tn 38103. My name is shirley miller - still I had purchase tickets to attend the event listed above. I received a email canceling the event for the 13th because of bad weather. They reschedule it for the sunday april 14, 2019. I informed them I had other plans I couldnt attend this event on sunday april 14, 2019. I request a refund they informed me I would get a refund between 7 days. Well I contacted the people who sent me the email. This is their response to me. I got the message thru a text it read as follow. Mane look and read carefully... Ion give a [censored]. Stop textn me and just do wut u gone do and ion give no [censored] about your hubby being a cop. And your point. Keep telling you country [censored] dat [censored] ain't up to me. The party went on. I been tryna b nice but u keep sending me dis [censored]... So wuteva bye. I informed him that I was going to court to file a small claim against the company for my money. I am going to file for the company to pay court cost, filing fee, loss of work and parking. I purchase 2 tickets - shirley miller-still order number [protected] total 62.00. He ask me to send him the order number I did tuesday april 30, 2019 and he will refund me friday may 3, 2019. When I text him friday may 3, I text him good morning I need to know how ill I be receiving my money. This is shirley miller-still. His text first was good luck getting it. And the second one was the one I just wrote. I can be contacted at [protected]@gmail.com - or [protected]. Wow this is hideous and very unprofessional. I never imagine I would get such an ugly response concerning my money.

I need to get a refund as can no longer attend the event which on the website it states I can by logging in. It won't let me log into the website, when I click the log in button it loads a page that only has sign up with email or log in with face book. Neither options work. I have called with no answer as the phone line ends and emailed twice with no reply. I have been trying for 5 days now with no response from the company. I feel like there isn't even anyone working for the company but only automated computer responses to deal with issues.

We are an organisation which runs fundraising events on a regular basis. A former office bearer set up an Eventbrite account, which we though was the organisation's account, to organise several of these events.

The person in question is no longer an office bearer, and has moved away. However he refuses to give us access and control over the legacy events.

He maintains that they we set up by him, as a subset of his account and therefore all the data gained remains his.

How can we formally dispute this.

Gerry Mclaughlan
Chair

[protected]@btinternet.

In trying to get a refund from Eventbrite I discover that they are a scam operation even though their ticket says I can get a refund up to seven days before the event.
To get a refund I have to have an account where I can see my ticket.
To have an account I have to sign up.
To sign up I must have a password but which I do not have until I have an account.
So I must use forgot password which generates a mail from them.
Which comes with some delay and when I click the link even within a minute of receiving the mail I get a message on the log in page that says the password token has expired. I have gone through this cycle at least ten times!
So I will get my credit card to dispute the charge and so on.
And their website has no phone number to call or any chat or any e-mail to write to.

I bought tickets to many Miss Earth United States events on July 13th, and 14th, 2018. I entered the room for the Friends and Family event only to find that it was not set up. There were girls still changing in the room, and event staff (men) were in the room taking pictures of the girls with other contestants still changing and naked in the background. Some of these girls were minors. The Miss Earth pageant should have charges filed against them. The event that was supposed to happen was then delayed more than an hour. When the event finally started, there were no drinks or food as offered on the tickets. After a bit, some stale appetizers were circulated to go with the water in the corner. We were told to go to the bar downstairs in the hotel lobby if we wanted juice or cocktails, or anything but water. There was no event, just a darkened room. I would like all of my money back for this event. $175 plus fees. On top of that, the hotel where the event was held had a broken elevator and everyone was forced to wait 15 minutes for an elevator or to huff up and down the emergency stairwell. I bought VIP tickets for the Friday fashion show and the VIP seats were was all filled after we waited for wristbands from the organizers to get in, even though we were originally first in line. We had the event event on our smartphones with the EventBrite app. Eventually we were placed in seats that were in front, after asking about the VIP seating, but all the way at the end where I could not see without craning my neck around. I want these tickets refunded also. I believe they were $120 plus fees. The Miss Earth staff had no idea what they were doing and were mixing up all of the wristbands and did not have them available before the event. Neither of the two preshow meet and greet events "with cocktails" ever happened at all. Not the one for the first show, or the one for the main show. The first show was well over an hour late and this pushed the main show back even longer than that, as everyone was forced to stand in line in the hall. The different levels of tickets were not honored and people sat anywhere. I want the difference in my VIP seating returned as the entire place was just general seating. The aisles were littered with one of the sponsors water bottles that made it difficult to maneuver the stairs. You should never sell tickets for this organization again. They are not delivering the product, and what they did deliver was substandard. There has to be a rule against false advertising with your company. I would like this investigated, and all of my monies returned from this disaster of an event. To reiterate. I would like a full refund for all of my tickets on those two days ($592), as none of the events were as ticketed. I would also like them banned from your services. This is the ABSOLUTE FIRST EVENT from EventBrite that was not as advertised. Every other event that I have attended through EventBrite was correct and easy to use. Miss Earth United States should be banned from your services. Diane Butler [protected]@msn.com

Dear Sirs,

I have booked 2 tickets on Eventbrite with the following details:

Order for Kingsday - Mark Knight All Knight Long
Order #[protected] for €22.70 purchased on Feb 15, 2018
Friday, April 27, 2018 at 9:00 PM -
Saturday, April 28, 2018 at 5:00 AM (CEST)
1019 BM Amsterdam

I have noticed that the event referred to above has been cancelled by the club but not on Evenbrite site yet.

My questions are:

1- If the event is cancelled, why can't i get a refund amounted to 22.70 Euros?
2- Why didn't the organiser announce the event cancellation on his site (Eventbrite.com)
3- If there is another event with the same type of music (House and Techno), why is it not announced?
4- In case, there is another event with the same type of music, shall i have access to the club with the same tickets of the event cancelled in case i want to go?

Your kind feedback is highly appreciated.

Thank you.

Eventbrite has decided to get all high and holly and enforce their version of morality by refusing to provide service to patrons of cannabis events. a cannabis business investment group which has been using Eventbrite for its monthly meeting for the past year has been blocked by Eventbrite. attendees attempting to secure tickets are now sent to a page disabled by Eventdrite with no explanation.

Eventbrite Sucks !