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1.3 10 Reviews 231 Complaints
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Evony Complaints 231

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M
1:38 am EDT

Evony No package received after purchase

ID:[protected],I bought a package may 3rd and did not receive it. It was double down. I got niether. This is the 3rd time I know that this has happened in our alliance. I would please like to be reembursed for both packages missing. My r4 was threatening class action lawsuit earlier because I know this isn't the only time this has happened.

Thank you for your time,

Megan

Desired outcome: To be reembursed

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R
8:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Evony Connection

Over the past week or so, I have lost connection and have not been able to reconnect several times. Including right now. It isn't my internet as everything else is working fine. Nor is it my phone, all other apps start up fine.

Another, unrelated, thing: aren't the Fenrir's summoned from the fangs supposed to drop a Large and Small Speed Up chest when beaten? The last 3 or 4 of mine did not, they only dropped a Small.

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H
3:19 pm EDT

Evony Unable to connect to Evony

05/01/2022 At end of Server war game was not operating correctly. Monday morning 05/02/2022 logged in around 7:30 a.m central standard time and game was sluggish. Tried to log back in around 10:00 a.m. 05/02/2022 and game crashed at loading screen. It is now 2:15 P.M. CST and the problem still persists. I have tried the main techniques of clearing cache etc but no change. Please have this problem repaired as soon as possible. Valuable paying player here...

Best,

Mithrandir Server 698

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C
8:41 pm EDT

Evony evony

I can't get the app to load.

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T
8:04 pm EDT

Evony Update

I'm trying to log in to my account and the update from the Google play store has caused the app not to load up

Desired outcome: Fix the problems

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L
7:50 pm EDT

Evony Evony not loading

Trying to get into evony server. the app keeps saying is checking new updates. game just froze... we have checked our wi fi connection and it's working fine... No outage in the area according to Verizon... we can load and play other games - just not evony... if my Keep gets burned - I'm going to be pissed off ever so much and Evony can repay me gems and RSS to fully repair

I’m so mad. This happened right at the start of server vs server

Desired outcome: Fix your servers

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M
7:49 pm EDT

Evony Unable to log in

Unable to log in on either iPhone or iPad on Friday evening (29 April 2022) or Saturday morning (30 April 2022). I have my account linked to Facebook. I’m on server 819. Server war starts this weekend and I will be wiped if unbubbled. Just says “checking new updates” on loading screen. My Email is [protected]@outlook.com

Desired outcome: Be able to log in. If unable to login, expect appropriate compensation for losses suffered during server war this weekend.

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L
7:34 pm EDT

Evony Evony

A frezze

up just before server war

Desired outcome: Un freeze or compensate me

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A
9:02 am EDT

Evony Connect

Today 29th of April I can t connect to my account for more than an hour . That’s unacceptable. I have invested money in this game . I’m waiting for your reply and your compensation

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F
8:31 am EDT

Evony Evony

Can’t get into game. Updated and no change. Bubble due to drop with millions in resources at risk. Bed time here. Game name is Flame Me, server 153

Desired outcome: Bubble me or compensate all losses

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T
11:26 pm EDT

Evony Unable to load

I am $eref Beys on server 973. I cant open the game for hours now. Wrote to support many times, no reply.

I deleted Evony on my phone many months ago, and since then play the game with my laptop using BlueStacks, but it noe for hours keep saying "Your game is open on another device" and does not load!

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L
1:01 pm EDT

Evony Unable to download and get on…server 406

I am 🌺Rebecca in server 406, and I was unable to log in on 4/23/22.. tried everything.. so I deleted the app and was going to reinstall and it does not appear in my iPhone app selections.. can you help me with this?. I have it connected to my Facebook. LoneRebel.. and password I sent earlier but no reply can you help! SVS coming and I’m sure my bubble has dropped and I’m wiped out already!

Desired outcome: Allow the app to be download it again for an iPhone and reimburse any compensation of anything I may have lost do the error

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R
9:28 am EDT

Evony Unable to load

Im 🌺rebecca in server 406. I’m could login.. So I deleted app to try to re-install, and now it doesn’t show in my app.. I will become unbubbled and loose all my stuff. I have it backed up to facebook.. Lonerebel…with email of [protected]@gmail.com to my facebook.. Can you help me with this?

Worked fine and loaded on 4/22/22 but then had problems on 4/23/22… and now I can’t even download to get game back

Desired outcome: Allow app to show and me be able to download and if I have been hit compensation to help.

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J
9:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Evony Evony login

Hello, I am player king Ichiro from server 245 from the KKO Alliance. I can’t login due to the fact that I receive message that someone else is logged in my account. This never happened to me before. Iam playing on a I-pad , maybe this is the problem, since Apple is not having Evony on AppStore anymore. I don’t wanna delete game and reinstall again because it’s currently still not in App Store. Please help me. SVS is coming soon

Desired outcome: Be able to play again. E-mail: [protected]@yahoo.com

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Z
Z
Zachary Messick
US
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May 10, 2022 10:39 am EDT

this is happening to me to and idk how to fix it all it says is that someone has logged into my account and i cant get back in

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H
8:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Evony Evony app

Evony app not available through apple App Store

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J
6:23 pm EDT

Evony Return of the king

Been playing this game for months and have gladly spent the money necessary to win. But the glitches and poor customer support have caused me take my hard earned cash elsewhere.

Problems began for me after getting my arsenal built. The arsenal cost tens of millions in resources to upgrade your troops. When I use the items necessary to upgrade my troops those items don’t register in the arsenal but disappear from my inventory. I then created an in game customer service ticket and three days later they respond asking for a screen shot. How the hell do you get a screen shot from activity that took place days earlier? Later during an attempted troop upgrade tens of thousands of multiple tiered siege machines disappeared from my inventory. And now my battle reports that show troops need healed, but when I go to the hospital to heal them no troops show up in the hospital to be healed but my total available troops is lowered according to the number of troops that are supposedly wounded.

Desired outcome: Resources retuned, siege machines returned, troops returned, or my money back.

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R
8:50 pm EDT

Evony game play

the game says that the second preset for armies unlocks at level 5. I'm at leve1 7 and it is still locked.

Desired outcome: Fix it

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K
7:05 am EDT

Evony Offensive language

I have been playing evony for a while, and have loved the experience, however for the past 2 days there has been a lot of racial and offensive comments in the world chat. I am not sure if these comments have been brought to the attention of Evony. Seeing comments like this make it bad for a lot of people and the community. I am not sure if there a reparations for this type of language or not. I do believe that even gaming platforms should be like Playstation and help stop comments like these from spreading. I will be attaching a couple of the screenshots to this complaint in hopes that something will be done.

Desired outcome: I would appreciate if Evony can make a crack down on comments and things like this so everyone can enjoy the game

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K
2:54 am EDT

Evony Fix crashing game, stop exploiting us to buy rss.

Since few months ago I complained about the game crashing and till now the issue is not fixed.

With all the money Evony owners are getting on the game they cant hire competent serious developers to build a working and less buggy game.

1. How come you hire lazy incompetent developer and player get endure lots of loss of money, time wasting playing the game..?

Few weeks ago this same thing happened losing 20mil worth of troops and which disappeared from the hospital, bought rss and start all over again, and one dent get nice compensation for the damages caused.

2. It becoming obvious now that players are playing with some of the game developer ms and server admin disguised as player sabotaging peoples game so that players can be force to buy rss.. exploiting players ow I understand how people get bots and alts and till now the game admin cant remove them.

Not fair gaming experience st all.

Fix the game and stop exploring us rubbing us blind the economy is bas enough.

Fire all the lazy incompetent and corrupt game developers and admin you got. GIVE Us transparency and fair game.

Desired outcome: Not fixed..Nothing was done.

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zlloyd0
zlloyd0
US
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Jun 19, 2022 1:29 am EDT

This game is an almost illegal cash grab friend, and quite possibly the most expensive video game ever made, if you want to become truly powerful...

They do not spend the money, nor effort finding skilled developers because it is a drug they know people get addicted to, and addicts will keep spending money they do not have, regardless of the quality of the product.

FIND A DIFFERENT PASS TIME!

zlloyd0
zlloyd0
US
Send a message
Jun 19, 2022 1:26 am EDT

It is not that the Devs are actually in game sabotaging, it is that the game itself is designed to be an almost criminal money grab friend...

Yes, it is free to own, and play the game, but DON'T GET TOO SERIOUS, because as you get more and more advanced, the amount of resources needed to continue to advance becomes impossible, unless you are willing to spend THOUSANDS of dollars on buying from them.

You can play the game for fun, up until about level 25, then after that it becomes almost impossible to gather the hundreds of millions of resources needed to progress further.

Also, yes it is very buggy, and they do not pay for serious Devs, because the whole thing is just a cash grab, and why should they care really?

Quite possibly the most expensive game ever made truthfully. Actually costs more than buying a house, and a new car to reach the truly high power levels, and designed that way!

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T
11:43 pm EDT

Evony Tavern General Expiry

To the Evony Team ,

My username is TrojanKween and I am currently a player on the Evony server 990 . I am writing in regards to a General expiry in the Tavern in my main city . As I was spending gems in the Recruitment option of the Tavern I had come across a General that I have been trying to get since the very beginning of my server opening which is server 990 . I couldn’t believe my luck when I finally saw him there (General Ban Chao) waiting for me to buy after many times of pressing the refresh button using 50 gems per refresh it seemed my efforts had payed off . The general cost 60 million in gold which I did not have on hand to enable me to purchase him immediately , though when I looked at the timer I still had a few hours left before the automatic refresh would activate and he would be gone again . So I quickly went out to search for some packs of gold to purchase after spending 5-10 mins searching through the packs I decided to go back to the Tavern and have 1 final check before I made the purchase . To my dismay when I returned to the Tavern the general that I had spent so much time and effort trying to find was gone and my heart sank 😩😩😩

Is it possible for you guys to maybe put him back in my Tavern so that I may purchase him ?

I would be very greatful and appreciative if you could help me in any way to retrieve the General because it is what I have so painstakingly worked so hard for.

Thankyou

TrojanKween

Desired outcome: May I please have the General Ban Chao back Thankyou

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About Evony

Screenshot Evony
Evony is an online strategy game that allows players to build and manage their own cities, raise armies, and engage with others in warfare or alliances. It offers a blend of city-building and tactical gameplay, accessible through web browsers and mobile devices. Users can experience historical themes and interact in a multiplayer environment.
How to file a complaint about Evony?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Evony in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Evony.
- Mention key areas of concern and any relevant transactions.
- Explain the nature of the issue, steps taken to resolve it, and the company's response.
- Describe the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Evony on ComplaintsBoard.com.

Overview of Evony complaint handling

Evony reviews first appeared on Complaints Board on Oct 16, 2009. The latest review Does David Guo know how his money for customer service is spent? was posted on Jul 9, 2024. The latest complaint Kings return was resolved on Jun 20, 2022. Evony has an average consumer rating of 1 stars from 241 reviews. Evony has resolved 9 complaints.
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  1. Evony Contacts

  2. Evony phone numbers
    +1 (646) 233-4177
    +1 (646) 233-4177
    Click up if you have successfully reached Evony by calling +1 (646) 233-4177 phone number 10 10 users reported that they have successfully reached Evony by calling +1 (646) 233-4177 phone number Click down if you have unsuccessfully reached Evony by calling +1 (646) 233-4177 phone number 10 10 users reported that they have UNsuccessfully reached Evony by calling +1 (646) 233-4177 phone number
  3. Evony emails
  4. Evony address
    5201 Great American Parkway, Suite 320, Santa Clara, California, 95054, United States
  5. Evony social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 29, 2024
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Evony Category
Evony is ranked 5 among 41 companies in the Gaming category

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