Evony’s earns a 1.3-star rating from 241 reviews, showing that the majority of gamers are dissatisfied with gaming experience.
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Evony - Does David Guo know how his money for customer service is spent?
Customer Support is CRAP! Lost account recovery is a joke, I think cs team pick up the ticket and just dump it back in the queue till it resurfaces and do the bare minimum to progress as currently 3 days and still not resolved. Be interesting to see if David Guo ever goes through the CS Team time logs to see how his money is spent, as I bet his eyes would...
Read full review of EvonyA Cautionary Tale: Evony, LLC - A Game of Disappointment
As I delve into the world of Evony, LLC, I am met with a plethora of reviews that paint a grim picture. Customers express frustration with issues ranging from game freezes and lost accounts to unresponsive customer service and a sense of being taken advantage of. The common thread seems to be a lack of care for the players, with concerns about glitches, unfair gameplay, and exorbitant costs plaguing the experience. It's disheartening to see a game that promises entertainment turn into a source of stress and disappointment for many. Proceed with caution if you choose to venture into the realm of Evony, as the journey may not be as rewarding as you hope.
Kind of rigged sometimes, but fun!
I have been playing Evony now for a little over a year, and have recently come to the conclusion, after another crushing assault because I did not have the 2500 Gems to spend on a Truce, that this game is designed to force spending, or be a monster...
I was thinking, and found that I believe it i very shady to force all players to be using bubbles to keep from getting destroyed. It is a common thing on my server to hear 'Always stay bubbled' because everyone gets hit HARD, even the elite as they get slammed from all sides by several members of the same Alliance. This goes to the very structure of the game itself, that you MUST constantly spend, or die, which I am not a rabid fan of. If you play, you know that Gems are not easy rto get, especially 2500 of them, every 3 days, requires a LOT of hours spent, and thus the accusations of being addictive.
One of the things that has floored me is the existence of that 1 Alliance on your server that makes it a terrible place ot play, we have them too, and if your bubble drops they are ON YOU, and take everything you spent weeks gathering up from you.
From a common sense standpoint, it IS an addictive thing, and you are not watched out for by the devs either. You get what you get, have fun.
I am adding to this negative review to inform people that the in game purchase system is horribly broken too...
There are an overwhelming amount of errors/ bugs / glitches in this game, especially for a game that brings in so much money for the developers, and they tend to pop up out of nowhere at the worst times.
The only true recourse is to try your hand at getting in touch with the company that made the game, for support, which is a waste of time and effort. Other than that, you could attempt to close the game, and reopen it a thousand times, hoping the glitch will fix itself, but I wouldn't hold your breath there honestly.
The entire game is so poorly designed that the hope of getting assistance is practically nonexistent, and they almost NEVER patch their mistakes, so if it is messing up, that is just what it will now do from here out!
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Pros
- Engaging Strategy Gameplay
- Rich Historical Context
- Multiplayer Alliances & Wars
- Free-to-Play Access
- Regular Content Updates
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Cons
- Pay-to-win mechanics limit free play.
- Repetitive gameplay can deter engagement.
- Customer support issues reported by users.
- Outdated graphics compared to rivals.
This is probably one of the best online "browser" strategy
This is probably one of the best online "browser" strategy games that I have ever come across, but the problem is that it sucks your life away. I started playing it at work or at home when I had few extra spare minutes, but eventually I realized that it was interfering with my life and I had to quit the game.
Not for everyone, but good
I've seen plenty of posts that are very polarizing, love or hate. So let me be the most real player yet.
Evony is one of the most difficult games I have ever played. You do not play it the way the developers intended, if you do, you will fail miserably. For example, in each city you can build resource fields like in many other games. These fields such as farms, will provide you with the necessary resources to grow and build and feed troops. And if you play relying on these, you will fail miserably. Any players of even the most basic skill must learn to farm non-player cities for 3,000,000 food every hit. This allows players to field much larger armies than originally intended, etc.
But even that isn't enough. This game has little to no developer supervision. Bots have become integral to the game, and though publicly punishable, Evony turns a blind eye to it due to its inseparable nature. To be successful you must run a bot, and not one - dozens, running extra accounts called "Alts", which you then colonize with you "Main" account to provide yourself with more troops. But a dozen Alts aren't enough. There are players that run multiple alliances full of Alts (any one alliance can hold 100 accounts)
Just to provide their main with more troops.
This lack of supervision has allowed a micro-economy to develop within the game where Alts are sold and bought, along with troops for actual USD or Pounds. Ultimately this system has damaged the developers but they have boxed themselves into a corner; to rid the game of bots and Alts would require a complete overhaul that would kill their already shrinking customer base.
However. The challenge of the game, surrounding all of these aspects, is what makes it so fun. To climb your way to the top you must make allies willing to fight for you, lead alliances and create intra-alliance and inter-alliance bonds. These lead to mega alliance families, which war against others for control of important server capitals and state capitals.
Players send spy accounts, and backstab, and even attack their allies through Alts. To master the game you must master actual, brutal diplomacy, and war tactics. Since none of the best fighting tactics are shown in the tutorial you must learn from anyone you can, and foremost players, you will learn to code in Action Script while learning to bot. The player base remaining is utterly savage and hardens gamers to be the best. Players of Evony which join other games are strategic geniuses, and when Evony launched their mobile version (though widely unpopular with most web players), the top dogs in it were nearly 100% web players that mastered the estranged mobile game in days.
This game isn't for everyone. There's little to no developer supervision. It's corrupted with bots and an in game economy reliant on real world dollars, if you so choose to delve into that side of the market. The primary method of chatter is through Skype, rather than the actual game. There are dozens of reasons not to play.
But if no game has challenged you yet, if you dominated WoW and moved on, and can't be challenged by any games available, give this a spin. See whether you can swim in the sea of sharks that is Evony.
Best War Game!
The best war game online!
This game is a wonderful game for folks who want to
This game is a wonderful game for folks who want to build things in the virtual world as a hobby and get to know good friends. The game requires a long term commitment by mature adults in the building of cities, the training of heroes, and the cultivating of friends in alliances. It is a rewarding experience to own many cities and be in a chatty alliance involved in joint operations. This game is also for folks seeking a social outlet with others. The friends of one disabled man used this game to save him from a burning building.
As stated, this game is for mature adults with access to funds and/or a credit card to play to all its glory, especially in the building of the Hero Gears. I have played this great game for two years on three servers and have made good friends and had good times. This is an extremely enjoyable game and satisfying game for mature adults!
So I was playing my regular website, CartoonDollEmporium
So I was playing my regular website, CartoonDollEmporium, when I noticed another Evony ad. I was a girl, so the other hundred ads I saw didn't exactly make me obsessed, but I finally decided to check it out. Upon registering, I discovered this is the kind of game I could get into! Mesmerizing, intense, heroic, everything I liked! Even as a girl I found myself finding time through-out the week to play. It took five minutes for me to figure out how to play, and I was officialy obsessed. The best part of Evony? EVERYTHING! It's a unique game where you are pretty much the ruler of your town. You get higher ranks and care for your people and soldiers, making more houses for more people, produce food and other resources, etc. But the thing that really intrigued me was the whole concept of war. With Evony, you can build up your army and defences and do whatever you want! Start an alliance for more people to assist you. I can go to any place and send my soldiers. I can plunder, I can attack, I can scout and I can rule! I like to take the resource lands next to me for a resource boost. And when my 7 day Beginners Protection runs out then I will be able to attack people, and they can attack me! Yes, i'm only on day 4 of my joining of this website, meanwhile I'm on every second possible. My older brother has already joined and he is just as obsessed, and we both love that it is a 100% FREE website! I'm also trying to get my friend Liz to play, she'd love this!
Overall, Evony is a website all genders can enjoy and it's totally safe, fun and free. Sign up as soon as possible!
Want to talk to me? How about fear me? I would. My Lord name is ReginaDena and I usually get on server number 98, so does my brother.
The Genius that is evony.com
The Genius that is evony.com. A couple weeks ago i was looking to download a movie from alluc.org when a very clever looking advertisement caught my eye. I curiously clicked it and up came the Evony website. The first thing you will notice is beautiful maiden and an intense looking knight ready for action and a subtitle that reads "FREE TO PLAY FOREVER". I was sold. I knew i was in for a treat, but when i actually started playing i became even more delighted. I was instantly hooked. You are overseer of a town that you need to progressively build. And you need to do it hastily as others will be competing against you. As a leader you need to make sure your town is prosperous by building the right amount of resource facilites. You need to build enough housing to accomidate a rising population. You need to build an army to protect all you progress from your fellow online gamers. It is a very relaxing and rewarding game. And you can play it without anyone noticing. I personaly have it rinning at work the entire day. Every once and a while i will go to the game and build something new or learn new techniques at the academy and because it can take multiple hours to learn and build I can just go back to my regular routine knowing that my citizens are doing what i told them to. It is very empowering. At this stage in the game i am currently building my army getting ready to plunder from other towns and possible destroy a few. You can make alliances, betray alliances, or go it alone. And this is only the beginning. Evony is in its early stages. There is so much more to come. But don't waste your time listening to me ramble on about this fantastic game because i could go on forever about all the detailed features of the game. Just type www.evony.com in your address bar and have fun. Did i mention it's FREE
Sean F: DRZaues ***@gmail.com
I grew up loving to play games like Civilization and
I grew up loving to play games like Civilization and Age of Empires. I loved always beating the computer. A couple of months ago, I came across Evony and decided to check it out. I fell in love with it. I love the complexity of it, the variables, the figuring out of all the nuances. I especially like competing against someone besides the computer.
The techs, the units, the buildings, the geography, the economy, the resources all have important interactions with each other which makes the game utterly fascinating.
I read some unflattering things about the game from other postings, but i have not observed any problems with malware, etc. The game is fun and the strategy to it is awesome. Some are critical that it takes real dollars to buy things. However, the developers provide daily free gifts through amulets, which can be used to get critical resources and tools to grow your civilization.
You start out as a lowly civilian, and have 7 days to build your city into something strong enough to defend. You can advance through the ranks, gaining greater titles, allowing you to control more cities and resources and units. The greater the technology you have, the higher and more powerful units you can command. You get to build city defenses to protect your city. Your cities are governed by heros which allow your cities and armies geater strength and power in fighting. You can also spy on enemies to see if you should launch an attack. You can compare your progress with other players as well to mark your progress.
Then you can join alliances with which to protect your city or cities. That is where the fun really begins, because in them you can team up to take on enemies, declare war, reinforce each other, make treaties and inter-alliance alliances, etc. The game is played in real time where you have to time the attacks just right to win. It's challenging and you never figure it all out.
Come join me sometime on server 123. Whisper me, my name is Magnus. Let's get started on an alliance. One of the things i really enjoy is the lively chat. Strage as it may sound, I have made a lot of friends on it. I highly recommend the game to those interested in a stimulating and complex, yet highly learnable game. The tutorial really helps as well.
Evony Complaints 231
Buying a 30 day castle decoration with gems
I bought a 30-day castle decoration for 12,500 gems exactly 3 days ago, which was Friday the 24th. I put it on my castle and logged off. Then I logged back on the next day in around one hour and 20 minutes before svs started. The decoration was gone and no longer active. I searched for both my gems and found I still didn't get the 12,500gems back and that...
Read full review of Evony and 1 commentEvony Advertising take over phone
Multiple times a day, Evony Advertising takes over my phone. How can this be stopped? I was on the phone with a potential Client when I was asked about an article in Fox News App. I had not seen it but he requested I do while on the phone as it would help explain my potential contract. I brought up the App and Evony Adverting took over my phone. The potential Client thought I had hung up on him and he refused to answer my calls. I lost this potential contract because of Evony heavy handed way of taking over my phone! Supposably if I make a purchase this will be resolved! Why should I be required to purchase when this SGOULD NOT be happening in the first place?!?!?!?!?!?
Claimed loss: $1,000s
Desired outcome: STOP TAKING OVER4 PHONES!!!!!!!!!!!
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Satanic spawn pit
There are three main components to be able to play evony:
1st is a lot of time, by a lot I mean majority of your life including main account sharing and running automated robot software that plays the game for you, and running multiple fake accounts (whole alliances) to sustain millions of troops on main account.
2nd ability to spend money to get ahead, top players probably spend more than 1000 usd.
3rd Being two-faced self-serving backstabbing $#*! to be able to play longer periods is a must. I wasn't and I was forced to quit, because vast majority are people in their 40s that give 0 $#*!s if they have to catfish you, they jump sides like crazy.
Main method to force people to quit is good old-fashioned online bullying. You will be spread lies about, other players will use images of you or other information they can get to ridicule you. That's apart from account stealing, spying, picking on smaller alliances or players, making coalitions to bully others, the list of unethical tactics go on and on. If you do complain about lowlife tactics most employ, you will be labeled crazy. These so-called "online friends" will have no problems using you for own interests and blocking you on Facebook or wherever the minute game changes and they again jumped sides to join yet another alliance.
Basically majority of players are both amoral and some american players were with previous history of being in jail. I have also encountered cat-fishing, older married men starting affairs with younger female players to get ahead in game, death or harm treats, lots of unfairness and backstabbing. As long as top players pay the coin they will never get banned, even if they plaster your real name all over the chat and relentlessly bully you to quit. harassing someone to quit by employing racial or nasty language, is actually called "wining" by those who do stay to play.
I have spend 3 years in the game, everything about it is simply designed to milk you for coin, people are low quality, game itself favors unethical and amoral behavior, there are no safety or security for any of your information.
Is Evony Legit?
Evony earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Evony. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Evony has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Evony.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Evony.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Evony.com you are considering visiting, which is associated with Evony, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a evony.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Evony website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Evony has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 3% of 231 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Evony. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
SHOULD BE CALLED BULLIES AND BULLIED. look elsewhere for a fun game
Preface this review: Over 200 hours wasted on this experiment. THEY ALL END THE SAME! THE ONLY WAY TO WIN IS NOT TO PLAY!
THE GOOD- using historic generals is interesting and developing technology is fun from the stone ages... for about 10 minutes... until you realize just how long anything will take because its timed and drawn out for days by design
THE BAD-
1 You start with the premise of completing tasks to unlock items... that is entertaining for about 5 minutes...until you get stuck on one of the challenges that has a bug and wont let you complete it
2 Then you build your town further, level your generals, and complete tasks...only to discover more tasks and a longer countdown clock
3 If your lucky you get drafted by a big powerful alliance... or your screwed. Plain and simple
4 big alliances are useful to level faster...FORGET ABOUT FUN! There is none to be had here
5 Plan and count on high level players in your alliance enforcing the rules and continually messaging you when you dont comply...
6 Even if you help the alliance, you will be kicked out and on your own again...time wasted
7 Putting in your time and effort to build your city and alliance on your own attempting to level faster...ONLY TO BE ATTACKED AND DESTROYED BY THE SAME BIG BULLY ALLIANCE that just kicked you out. Nice Huh! NOT
8 I had my kingdom of 6.7M destroyed by a 24M kingdom from the alliance that kicked me out...Down the drain in a flash...again the biggest alliance are the bullies by design
9 Sure you can shield your city from attacks...UNTIL YOU ARE OUT OF CEASE FIRE TOKENS...Then your screwed at the whim of the BULLIES and your bullied at will...AKA until you delete your account
10 To add to the "enjoyment" of being attacked and destroyed... they take your resources, capture your generals, and kill the other half... and to top it off, you have to be at level 25 to recover dead generals... seriously, who has time like that?
11 The program is flawed and not fun! Again the concept is fine if you want the group online experience and following rules like a real part time job enjoy...however this isnt the solo challenge experience application you are seeking... NOR IS THIS FUN ON ANY LEVEL BEYOND 5 MINUTES!
Ok lets get to the point, yes i play evony for the
Ok lets get to the point, yes i play evony for the plain reason that i get to make new freinds and i also fell in love with this lass.
The only good things you get to do on this game is fight other players talk in with your alliance and in the world chat (when it is not out of control, that is very rarely anyway) so that sums up all the good things about the game.
Now time for the bad points.
1) the game does have the use of in game mods to keep the world chat clean and safe for unger players, i give the game a mark of 0 out of 10 for that.
2) when you report anyone for any of the rules you don't get a reply back so the game gets a mark of 0 out of 10 for that.
3) when you report a bug eg. Map not working right when moving along the admin don't care and won't fix it so they get a mark of 3 out of 10 for fixing bugs that appear in the game (since they do fix soom thats why i am giving then a 3)
4) when you are in the forums there is this tread for feedback and if you don't put possitive feedback down on it you get a temp ban for so long and it keeps getting longer untill the ban you for life, so this proves they don't want you give them them anything they have actully have to work to get fix or updated, they get a mark of 0 out of 10 for that.
5) when you a reading the treads you see that soom members of the forums have got temp ban's or are banned for life for telling the truth, this proves that they don't like the truth about the game being told to everyone so they ban you for it they get a mark of 0 out of 10 for that.
So over all mark for evony is a 1 out of 10 (1 being the worst 10 being the best, 5 makes it a ok game to play but evony did not even get a 2 never mind a 5)
The game is poorly managed and they are only in it to scam you out of your perants or your own hard earned cash, they say the game is free for ever but if it was free for ever you would not have to pay $30 to have a 30 day holiday if you wanted to have a break from the game ($30 gives you 300 in game cents, 10 cents aday to be in holiday mode), then you get all these system mails saying about these free packages they have, but you have to pay $30 to get these packages, the game is not free for ever otherwise they would let you go into holiday mode for free and give you the free packages for free and not charge you for them.
So i give you this warning if you decide to play this game, be aware when you ask for help from the admin, that you will get none at all since the game is poorly managed.
As a reviewer of many other games (online and console) this site is not recommended to be play on by the world community and should be avoid by all costs.
If this was a review for any other game that i have reviewed (eg. GTA vice city when it first came out i give that a overall mark of 9 out of 10) the would be getting better marks out of 10 when compared to evony.
There are many other online games that are like evony that have been out longer, such as trible war (6 out of 10 mark) only problem with that is you don't have a alliance chat room for it, there is also lords they have just started a new age they are on there age 2 and they have been out longer than evony and you do the same things, talk in alliance chat recruit for alliance's ect. Also you do other things on the lords game you can walk around the map with your race you pick eg. If you pick human you walk around as a human, there is 3 races you can pick from and you walk around the map as that race, they are the same as evony and have got a over all review mark of 7 out of 10, so this also proves that evony can't be bothered to help its players and sort out the problems.
Also since this game has been around for since may 2009 you would have thought it would have better management that it does now.
After so many complaints about this game from my freinds and other people that still play it for the reason so they can talk to their new made freinds if they don't have msn or facebook, i had decided that i let a this review and a more detailed on to the review comapany i work for, off for to long. I am very sorry for the delay.
You can play the game for free but you will always be at a disadvantage when others are paying and there is many that do pay just to be at that level so that they can have a chance in actally playing this, to sum this game up from free for ever is a scam they trick you into paying them then you get a cost to your bank account (currency charge), no one accally knows were this company is based but we do have a clue that it is run by Chinese or Japanese but are not sure.
Thanks for reading this
Angrynoob (this is not my real reviewers name as a good reviewer you don't inclose your real name)
One of the most feared games reviewers in the world.
I'm complaining about a player that use racism violence vulgarity don't respect rules on server and don't allow people to enjoy the game
I hope this mail find you well .Apologies because I bother you but I have to inform you about one player that abuse the server using violence racism verbal abuse pyrography all server are terorisate because of him he abused everyone and bully people don't allow nobody on server to take the throne just them aliance .I'm a old player that spent a lot of money on different server I want to enjoy the game on peace please .I hope that someone will take action between him and stop all this bullying. KIND regards Mihaela
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Game/account
I started playing Evony about one year ago. I joined an alliance and made great friends. there’s a bully on the server that decided that our alliance was becoming too strong and reported several of us for having bots. so a little background story on me I’m the least likely to be able to do anything electronic with my phone. I couldn’t possibly have a bot, I...
Read full review of EvonyCustomer support
customer support isn't helping or doing anything about 2 situations-1st the timer cool down after leaving an alliance needs to be taken out. i have a ticket on that for reference #1934765 just read that. 2nd situation is a rouge player that customer support isn't doing anything about & has a ticket on it also #1940589. the first problem was on November 05, 2023, with agent Cecilia Y ID #1934765. 2nd problem was on November 09, 2023 agent Mila id #1940589. neither responded in a timely matter nor helped w/ resolving the situation.
Claimed loss: lost RSS & for money spent to build up what i lost
Desired outcome: i want to be reimbursed for lost RSS from the attack & the rouge player needs to be banned from all servers/
Fraudulent activity
On November 2nd I logged in my Evony account and saw that over 2.1 million gems from my account were gone and I had 0 showing.I saw an in game mail accusing me of fradulent activity and purchases and for that reason the gems I had about $1,000 in value have been removed(as of now that customer support mail has been removed from my messages by customer...
Read full review of EvonyFalsely accused of using 3rd party app with no proof!
Two weeks ago I emailed Evony customer service asking if I could retrieve a new account. I already had two on my device for two separate servers. I had created another on said device and failed to retrieve it. I contacted Evony and asked if I could retrieve it. They said no but it would be ok to create a new one.
So I did but on another device -android, due to the fact you could only have two one device. I asked if I could have all three together on one app… Reda misunderstood, and banned my original account and the newer one.
ACCUSING ME OF USING A 3RD PARTY APP TO MERGE ALL MY ACCOUNTS!
Now if I did that would I be wasting my time contacting customer service and asking if there was a way to do it? Nope. After a few emails back and forth (29 to be precise…) I am getting the run around if we will get back to you.
Claimed loss: Money spent on app to grow all three cities
Desired outcome: Reinstate both accounts mentioned
Technical glitches during allstar battlefield
Hello
Monarch ID [protected]
Vip Level 19
I was playing allstars battlefield and all my marches got stuck trying to join each rally i was zeroed unable to teleport out of incoming attacks. I was unable to score much unable to join rallies, this made the battle unplayable. My march got stuck in a 3000 day rally, I got the wifi symbol and marches got stuck trying to join rallies this is ridiculous.
As compensation i need the full allstar rewards including dragon and castle for your game technical issues.
I have contacted evony numerous times to get compensation but all the message I get are from bots I need an actual person to respond to my emails and get me my compensation this game needs to actually care about its players.
Kind regards
Desired outcome: I want the full allstar rewards including the allstar castles and allstar dragons sent to my evony game account
Bots
Bot farm SDL in server 546 has been ongoing now taking monsters away from our game for at least two months. Nothing at all has been done about this. I know for a fact that almost every player in server 546 has filed a complaint. And all we get is we're sorry you're having a bad gaming experience someone is working on the problem. Evony in fact is doing absolutely nothing about this period. This isn't just happening in our server. It's everywhere. So this is what's going to happen. We as your clients are prepared to do is file a grievance and start appeals to the courts. As well we're going to start a petition and let the world know what's truly going on in Evony. This we hope will deter people from ever joining your game as well I'm pretty sure many are already quitting Evony.
Evony step up and get rid of these bots. You know who's making these farms. So ban them and tell that alliance if they're caught again they'll be terminated.
Pretty simple really. Grow a pair of balls
Desired outcome: Delete bots and ban indefinitely people's responsible.
Unfair Game play and rules
The game evony is such a game that so much unfair game play goes on from:
1. People been able to buy resources from anyone else
2. People using sub accounts and bots to take advantage of the game
3. Bad game administration allowing all sorts of game bully and so forth
4. Bad customer sevices, one will complain on issues and no response
5. Over expensive resources to progress in the game
6. Transferring someone's alliance to anyone just cos they can't log on to the game in 7days. That is the most annoying thing ever.. after one spends lots of money, invest time and resource to build an alliance then coz one is busy in real life, the game admin just transfer ones alliance to someone else.. ?!
This should be stopped and it is annoying that one is expected to always be on this game everyday, people have real life and that should be considered too.
Desired outcome: They have to change these things listed above and stop transferring peoples alliance to others cos they are not logged on. The picture is a picture of my alliance transferred to someone else.
Cheating
Aside from everything else Evony customer support refuses to address, they will not touch the issue of cheating if the players involved are big spenders. They keep sending in-game mail asking people to report cheating but if you do, you’ll need to prove it. And when you do that, they’ll ask for something else, then something else, etc. It’s incredibly easy for them to look into cheating. Their game developers can easily look at game play, read chats. But they refuse. We have players with hundreds of bot accounts on my server. Does Evony really not understand basic math enough to figure out that they’re losing more money by allowing the cheating versus if they stop it?
Desired outcome: When they’re reported, go after the cheaters! Not difficult!
My restoring of complaint
Dear Evony Provider
I had put a complaint of lost link on 1056 server, instead of resolving only email shuttling is happening and find no intention to resolve the issue, we have given documentary proof and follow the guideline mention in email. I hope this is fair working condition other wise we need to report fraud behind the evony games.
Complaint number is 1827846, I hope we get the results else we need go for legal
Desired outcome: I will like to go legal and mark copy to highest authority of INDIA which Prime Minister office ,where I can report this as a fraud and intention is to extradict money
SVS
Glitches have cost me my troops and resources in game. I would like to complain about an unfair gaming environment that deliberately cost me troop this happened in sever 922 in the SVS against server 719 +724. Your phone is a przrecorded one-sided conversation that is time and money wasting. I demand a reinstatement of my troops and resources. Also a demand a better gaming environment. Evony do better.
Desired outcome: Reinstatement of my troops and resources or monetary refund and departure from the game permanently.
Bullying of a Minor
I believe you received a complaint from the parent of one of the Server 675 players (who goes by the username "Hunter2Hunter") about his 14-year-old son being brutally bullied by two players (who go by the usernames "Loki" and "The Maw") to the point where his child was forced to leave the game.
I hope you take the father's complaint seriously, not just because you owe your customers a safe place to play, but also because bullying in any form should never be tolerated or justified.
Desired outcome: Please respond to "Hunter2Hunter"'s father and admonish ther perpetrators
Down of civilization
Hi !
I already sent a ticket to customer support, but seems to not work. I bought a pack on 7th of August for “ Down of civilization “, to unlock the treasures and it’s still locked . I’ve sent them the invoice too, but no response. Hope you can help me, as the event will finish soon.
Many thanks!
Update boc round 4
Hello evony ,
i was on 93 place in evony last week but the scores of tha last round are not added on my account so i ended 211 place , if the add my last score aim on place 124 so i made it to open wonder 3 , but if the not update the scores i cant open it , you CS told me aim not in the top 500 for this last round , wel the whole server check this en my hive was on place 84 so inside top 500 .
You ingame CS dont replay anymore to me , i dererve this en i pay allot to this game , also last all stars i have also a thing like this 2 mounds ago en also this is not fixed , so without the score update also no all stars for me .
This is not correct sorry , i quit playing if there is no solution , i want my wonder 3 .
you see screenshot 76 K points after round 3 en my last score of 16.352 is not added to my final score , so normaly i have 92.000 points en in top 200
Pleas do somthing about this , i lost my 2 childeren thats why i started playthis game en i cant have any more bad luck , aim done with life , Liondore
ID : [protected] , 6.2 B power server 1143
Sexual harassment
I filed a complaint 21 days ago about a player who was sexually harassing me by threatening to "Spray the server" with nude photos of me. I have gotten no help and no response. I provided his ID number, and screen shots of his threats. Not only does this violate Evonys terms of service but several federal laws as well. With Evony continuing to allow this with no recourse also them liable to harassment claims as well. PLEASE HELP
Desired outcome: I would like the player removed from the server
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Overview of Evony complaint handling
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Evony Contacts
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Evony phone numbers+1 (646) 233-4177+1 (646) 233-4177Click up if you have successfully reached Evony by calling +1 (646) 233-4177 phone number 10 10 users reported that they have successfully reached Evony by calling +1 (646) 233-4177 phone number Click down if you have unsuccessfully reached Evony by calling +1 (646) 233-4177 phone number 10 10 users reported that they have UNsuccessfully reached Evony by calling +1 (646) 233-4177 phone number
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Evony emailslegal@ucool.com100%Confidence score: 100%Support
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Evony address5201 Great American Parkway, Suite 320, Santa Clara, California, 95054, United States
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Evony social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 29, 2024
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