Menu
For Business Write a review File a complaint
Evony

Evony review: Game/account

D
Author of the review
8:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I started playing Evony about one year ago. I joined an alliance and made great friends. there’s a bully on the server that decided that our alliance was becoming too strong and reported several of us for having bots. so a little background story on me I’m the least likely to be able to do anything electronic with my phone. I couldn’t possibly have a bot, I don’t understand until my husband explained it to me. I’m one of the strong voices on the game. She saw me and several others as threats. I don’t blame this as much as I blame Evony we doing kind of investigation. They could see that I was a real person, and my account was not a bot and didn’t use bots. my husband only started playing because I asked him to. Every time I message customer support they told me my account banned for TOS and when I ask, what did I do they say I was running bots and then I say I can’t run bots I have proof I put money into the game and then they say well, it may be bots, but your account banned. it’s ridiculous. It’s a game and someone can take my money for playing their game without any proof, so not only am I the one who can be taken advantage of, but this can be for anyone. Evony can decide to ban anyone’s account without any reason, and any proof to show. Unacceptable and it’s bad business. I miss my friends on the game and I want my account back. My husband still has his account but he would never put another dime in the game. He hasn’t even played since my account was banned. It’s sad because we made a family game out of it.

Claimed loss: $8000

Desired outcome: my account banned, but they won’t give me my account back I would like a full refund.

0 comments
Add a comment

More Evony reviews & complaints

Evony - deleted accounts 45
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Evony - Lack of control on bullying 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Evony - terminated 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Evony - FRAUD/MISREPRESENTATION 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Evony - Annoying ads 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Evony Contacts

  2. Evony phone numbers
    +1 (646) 233-4177
    +1 (646) 233-4177
    Click up if you have successfully reached Evony by calling +1 (646) 233-4177 phone number 10 10 users reported that they have successfully reached Evony by calling +1 (646) 233-4177 phone number Click down if you have unsuccessfully reached Evony by calling +1 (646) 233-4177 phone number 10 10 users reported that they have UNsuccessfully reached Evony by calling +1 (646) 233-4177 phone number
  3. Evony emails
  4. Evony address
    5201 Great American Parkway, Suite 320, Santa Clara, California, 95054, United States
  5. Evony social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Evony Category
Evony is ranked 5 among 41 companies in the Gaming category