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1.3 10 Reviews 231 Complaints
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Evony Complaints 231

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J
4:19 pm EDT

Evony Evony

I’m on sever 1091 and there is a player that bullies everyone else and makes them quit the game. They have the money to spend so they use it to ruin the game for everyone else. Your losing a lot of players because of her and she using a lot of swear words in the game. She a very inappropriate player and I want to play but she ruins it for the whole server. Her player name is BunnyXO.

Desired outcome: I would like for her to be kicked from the game if possible

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JohnnyQsek
Ironwood, US
Oct 30, 2022 8:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think JL should look for something else to consume her valuable time doing besides video games, I would like to see her a lot happier and surround her self with good people, people that care about her & her happiness.

JMK

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C
7:41 pm EDT

Evony Complain about subordination city betting

Hello my name is Cristian Gonzalez my player name is Ace100% I’m reaching out to you guy because I participate in Evony historic city search I bet for a perfect American subordinate city I had more bid than the other players I should have won that sub I have proof I have pictures that I had the advantage and still didn’t win I spend a lot of money to get the subordinate city had more bid than the other I don’t understand why didn’t I win that subordinate should have be mine I can provide you guys proof

Desired outcome: I would like to get a refund I bout 3 packages yesterday one for 4.99$ the second one 9.99$ And the 3th was 19.99$

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K
2:30 pm EDT

Evony Bullying

Hi there both me and my husband are vip level 13 and keep level 32 my name is tasty on the game and my husband is king wanjam however we do not like the server 823 as since we joined we have been bullied I'd appreciate it if you could please move us both to a brand server so we are together still how ever if u cannot move us all the money we have spent we require back each so that we can move outself I do hope u contact me regarding this matter please please move us to new server together my email is [protected]@gmail.com thank you and hope to hear back from you

Desired outcome: Refund or server move

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D
11:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Evony Kings return

[MSK]Sasha on the game, A Kings Return. He has been harassing me and asking for sexual pictures of my wife through whisper chat. I demand he be banned from the server. I have the supporting evidence as well as his ID number. The criminal things you guys ignore on your evil little game destroys lives. If I see someone mark this as resolved, I will do everything and will not rest until proper action is taken. You guys are not above the common practices of humility nor are you above the law

Desired outcome: [MSK] Sasha banned from the Evony server or I will take this even more public

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Update by Dave Wessell
Jun 22, 2022 1:40 pm EDT

You straight ignored a crime on your server

Resolved

Zero steps lazy

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Hasaruddin Muhammad
US
Feb 25, 2023 4:45 am EST

can't enter evony when associated with an account

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Z
1:45 am EDT

Evony Ridiculous expense to advance in game...

I have been playing Evony The King's Return now for almost a year, and just finally got to level 35 for my Keep, but cannot possibly go any further, because they have made it so expensive in resources to progress any further that I would have to sell my home, my car, and starve to death to afford the literal HUNDREDS of BILLIONS in resources they demand to upgrade anything at this point. Not to mention the fact that you almost HAVE to have a slew of speed ups for construction as each update takes around 150 to 400 days to complete naturally.

This is a free game to download, and create an account, but once you get past a certain point, it becomes strategically designed to force you to spend hundreds if not thousands of dollars to progress any further.

I feel like it should be some kind of crime to create something like this, the same way that addictive drugs are illegal because of the damage they do to people's lives, but apparently this is not a problem if it is something that you willfully involve yourself with, so it slips through the cracks. Speaking of cracks, I feel like you would literally be better off getting a crack addiction, than getting hooked on this game, as it would cost you less money in the long run!

Desired outcome: Lower the resource cost of upgrades.Lower the time to finish upgrades.

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M
10:56 pm EDT

Evony The king's return

This is a truly awful game. There are no rules and it is obvious employees and staff play against real players to harass them into spending money. World chat is full of abuse, racism, sexism and other obnoxious behavior and which is all condoned by the developers because that is how they make money. Why is this game not banned yet? This is all tantamount to cyber bullying...

To tell the truth this is a pretty dreadful game. While it has depth and complexity it is all totally spoiled by the level of toxicity displayed by some players. The profanity, sexism, racism and abuse by mostly the top paying players is totally ridiculous. The problem is that this behavior is condoned and even encouraged by the developers. It is very likely that some of the top players are actually employees and staff of evony whose job it is to goad and coerce players into spending money. It seems unbelievable the kind of money some of the top players spend on this game which suggests to me that they are really employees or staff at evony whose job it is to bully players into spending more and more money. I just think this is outrageous and the game is not a safe environment for adults or children. The game is structured in such away that it promotes bullying, toxicity and abusive behavior.

While the developers of evony are well aware of the complaints against the game they do nothing about it and customer service is literally non-existent.

Desired outcome: Game should be banned from all platforms.

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A
Alyena
US
Oct 16, 2022 2:06 pm EDT

Absolutely true! I deleted the game and made my frds do it too as they were getting harassed by top players as well and no action is taken against them. I would never recommend this game to anyone. This game should just shut down

D
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Dave Wessell
US
Jun 19, 2022 12:18 pm EDT

Agreed. This game needs to be shut down

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D
1:27 pm EDT

Evony Addiction issues

For the last year or year and a half, I’ve watched my wife become vulgar, dishonest, and bitter even to the point where she sent another male, to whom was gay, racy (not nude pictures) just to make me furious. Your game has caused her to lose a job and completely fall into a dark depression. Seeing is I will just get an automated message back telling me to go [censored] myself, I just want you to know, I despise the creation of your game. I would love to have it removed, but I wouldn’t want your well being to be destroyed. I wish you could just block her from the game or provide me with a detailed backup of her account.

Desired outcome: Who knows? No one will help me

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Update by Dave Wessell
Jun 16, 2022 2:40 pm EDT

Addiction:

My wife of 12 years has become violent, protective and secretive. Basically, sent many pictures to random (homosexual) men just to get back at me for some behavior. I know there is nothing you can do because I’ve already had one post removed. I just want to tell you she never did anything physical but it’s cost me a lot of money to have your game enable her addictive personality. Yes, it falls on the person, but just so you know, as a licensed therapist for 6 plus years, it’s not always the individual to blame. I would love to just have her blocked to be honest, but it should not come to that. Your company has a hand in it! I want refunded all the money I’ve supposedly spent on this game.

Update by Dave Wessell
Jun 16, 2022 1:34 pm EDT

Also, sorry for the fbomb, but at this point, accept it and move on!

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R
7:36 am EDT

Evony Scam

After purchasing i face network issue and I am not getting according advertisement. without confirmation all send in my item and after calculations according advertisement then I gets not totally reward. In 847 server play game is not same in 1105 server and also different describe according evonyguidewiki.com.

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N
9:52 am EDT
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Evony Alliance banner

My alliance have been trying to set our banner but we are receiving an error that’s preventing us to reinforce and destroy the banner to start over. Our coordinates are K:1103 X:0832 Y:0790. Thank you

Desired outcome: To have it fixed so we can build banner

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S
3:58 pm EDT
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Evony Payment but package not recieved

I purchased a $99.99 value package

The items from purchased were not add to my account. I used a double coupon in the games well.. So how do i recieve my purchase or funds back?

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S
6:58 am EDT

Evony Troops dissapared and coustmer service not responding

I attacked a gold sub city with 49m power and 2.9m general after attacks i lost 100m power and the gold subordinate city is empty and it has no keep connected

I dont know how troops got dissapeared

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L
1:25 am EDT
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Evony Alliance banner

Alliance banner has had different error codes for four days and no one in alliance can reinforce it. Normally when you click banner it comes up with "reinforce" but when you click on our banner it comes up with share, detail, bookmark and glory castle. Can you fix it up please before we start losing members. This is very frustrating. The coordinates are: K 1097, X 0634 Y 1019.

I can not even destroy it to set it out again.

Thank you

Desired outcome: That banner is fixed

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S
6:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Evony Ignoring Us

You've been ignoring us for months. these complaints are building up higher and higher.

BTW my complaint is still a continuing problem. Unless you have more than 8 solved complaints, complaining here won't do diddly squat.

Desired outcome: START FIXING THE ISSUES

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B
11:52 am EDT
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Evony Available links on a Fire tablet.

This is an on going problem.

I play the game on a Kindle Fire tablet. When I lost my game, I followed the instruction to get my account back. I set up a new account, linked it to Facebook and waited, and waited, and waited while all the time building my new account up so much so That I want to keep it. The problem there is that there is no second place you can link the game. It is just Facebook. Other tablets such as Samsungs have Google play and game center in addition to Facebook. Available. why can't Amazon Appstore be added or some other that is common to all tablets be added?

Desired outcome: Add a social account that is a availabe to all devise users

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R
4:13 pm EDT

Evony My account

Hey I checked to make sure my account was linked to my account in the game Evony. Because I needed to Uninstall and re install it. I did that, but now it's saying I need to start all over. My name is DONUTonPC please help me... I'm rank 23 on my server I love this game please I'm begging you. My account is still in the Alliance I really don't want to lose this. I suffer serious social anxiety and I hate myself. Please

Desired outcome: I just want to be back in my account again..... I feel so stupid

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C
1:28 pm EDT

Evony Evony game crashing and freezing

The game continues to crash, freeze up and contiinue to kick and restart. I am on server 237 and many players are reporting the same issue. This issue has been happening for the last three weeks minimum and with the amount of MY time and money invested, for a game that will bot properly work is an Evony embarassment. I get ignored or given scripted responses that do nothing to repair the issues.

Desired outcome: FIX THE FECKIN ISSUES

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H
8:29 pm EDT

Evony Items not received

1) May 13th 2022, around 7h30 AM, after completing Objective 3 From Monarch Competittion Stage 5, I didn't get the rewards (1749 gems, 9 rune boxes, 35x15 minutes healing)

2) May 16th 2022, around 10h30 PM, I paid 2000 gems to get 100 hammers for "Crazy eggs". I didn't get the 100 hammers.

My Evony account is linked to folowing email : henri.[protected]@gmail.com

Desired outcome: Please put the following in my Evony account : 1749 gems, 9 rune boxes, 35x15 minutes healing, 100 "crazy eggs" hammers. Give notice with Evony game mail.Thank you !

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M
11:26 pm EDT

Evony Bullying

I have been a part of server 1071 for a couple of weeks now. An alliance by the name of abbreviation DRK is spewing profanity and false allegations on many server members which include calling people pedophiles and sending pics online to other members without proof. A particular member that goes by DRK wolf is the main instigator. I have many snap shots as evidence and believe that the world chat should be investigated. There is chaos in there and it is making people that pay money to the app want to leave. Please correct this as some of this is criminal in nature.

Desired outcome: Apology and penalty on the alliance DRK.

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B
1:17 am EDT

Evony Evony the kings return

For months I have watched players use 50 accounts on a bot program to grow. The program lags the game out on normal players and recreates a massive unfair advantage. I’ve reported the same players over and over and nothing is changed or taken care of. Zendesk answers thank you for reporting and then says it will check it and nothing changes I’ve lost out on hundreds of dollars in rewards because of this crap. Top games does nothing. I can’t add the videos bc they won’t load. So you can ask me for them.

Desired outcome: I want the bot accounts removed from server and the mains banned or massively reprimanded.

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F
2:38 pm EDT

Evony Server rules

Helo, there is a guy on our server called capt_jo who is a player, that pays to play. The problem is our whole alliance and a lot of people want to quit the game because of him. He is taking over the server and attacking everyone, so if everyone quits the game there will be no more people on the server, so please can you move him to another server or give him a warning to only attack when it is killing event hope u can help our alliance and everyone else on the server

Desired outcome: I would like him to be moved to another server

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J
J
Jeerawad
Bangkok, TH
May 13, 2022 9:14 am EDT

This is Evidence.Please retaliate it asap!

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J
Jeerawad
Bangkok, TH
May 13, 2022 9:12 am EDT

Yes Exaclty Evony please move this guy to other server.I am about to paid this game here.But jo make me want to quit.Do it Asap!

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About Evony

Screenshot Evony
Evony is an online strategy game that allows players to build and manage their own cities, raise armies, and engage with others in warfare or alliances. It offers a blend of city-building and tactical gameplay, accessible through web browsers and mobile devices. Users can experience historical themes and interact in a multiplayer environment.
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3. Writing the title:
- Summarize the main issue with Evony in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Evony.
- Mention key areas of concern and any relevant transactions.
- Explain the nature of the issue, steps taken to resolve it, and the company's response.
- Describe the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

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- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

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- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Evony on ComplaintsBoard.com.

Overview of Evony complaint handling

Evony reviews first appeared on Complaints Board on Oct 16, 2009. The latest review Does David Guo know how his money for customer service is spent? was posted on Jul 9, 2024. The latest complaint Kings return was resolved on Jun 20, 2022. Evony has an average consumer rating of 1 stars from 241 reviews. Evony has resolved 9 complaints.
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  1. Evony Contacts

  2. Evony phone numbers
    +1 (646) 233-4177
    +1 (646) 233-4177
    Click up if you have successfully reached Evony by calling +1 (646) 233-4177 phone number 10 10 users reported that they have successfully reached Evony by calling +1 (646) 233-4177 phone number Click down if you have unsuccessfully reached Evony by calling +1 (646) 233-4177 phone number 10 10 users reported that they have UNsuccessfully reached Evony by calling +1 (646) 233-4177 phone number
  3. Evony emails
  4. Evony address
    5201 Great American Parkway, Suite 320, Santa Clara, California, 95054, United States
  5. Evony social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 29, 2024
Evony Category
Evony is ranked 5 among 41 companies in the Gaming category

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