Menu
For Business Write a review File a complaint
Exploria Resorts

Exploria Resorts review: Timeshare

D
Author of the review
3:35 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Complaints Board,

I am writing this complaint about my experience with Exploria, specifically in regards to a timeshare purchase that I made with them. My 19-year-old daughter and I attended a 90-minute presentation where we were shown an upscale room. The salesperson made promises that were not kept and provided inaccurate information about the resorts available.

Initially, the salesperson assured me that I would be able to "sell" my points to pay the mortgage on my timeshare. However, when I indicated on a questionnaire that I wanted to make money off of it, I was informed that I could not use that as a reason for purchasing a timeshare. This was misleading and left me feeling frustrated and concerned about the accuracy of the information I was being given.

Furthermore, during the presentation, the salesperson continuously lowered the price until I finally agreed to purchase. This left me with financial stress and concerns over making the payment, especially after discovering that there were additional maintenance fees that were not explained at the time of purchase. The salesperson provided inaccurate information about the travel options available with the timeshare. I was told that we could travel anywhere we wanted, but in reality, they only own four resorts. Any other travel would have to go through RCI using my points and paying a fee, which was not made clear to me at the time of purchase. Additionally, the website provided to book travel was unnecessarily complicated and confusing, and I had to call the reservation center with long hold times, and unfortunately, they never had any rooms available when we wanted to travel.

This has caused me financial stress and frustration. I feel as though I was lied to about the timeshare purchase, and even after returning to the sales floor a second time to address these concerns, I was reassured that I had the correct information. Therefore, I seek a resolution for misleading information given during the presentation, the inaccuracy of travel options available, and the financial stress caused by the hidden maintenance fees.

Thank you for your attention to this matter.

Sincerely,

Dana Przybyszewski

0 comments
Add a comment

More Exploria Resorts reviews & complaints

Exploria Resorts - I was scammed 35
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - they just scammed me 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - rip-off 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - rip off! 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - abusive bad company scam 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - Timeshare fraud 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Exploria Resorts Contacts

  2. Exploria Resorts phone numbers
    +1 (855) 849-2205
    +1 (855) 849-2205
    Click up if you have successfully reached Exploria Resorts by calling +1 (855) 849-2205 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (855) 849-2205 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (855) 849-2205 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (855) 849-2205 phone number
    Reservations
    +1 (352) 432-2323
    +1 (352) 432-2323
    Click up if you have successfully reached Exploria Resorts by calling +1 (352) 432-2323 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (352) 432-2323 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (352) 432-2323 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (352) 432-2323 phone number
    Head Office
    +1 (800) 654-6102
    +1 (800) 654-6102
    Click up if you have successfully reached Exploria Resorts by calling +1 (800) 654-6102 phone number 1 1 users reported that they have successfully reached Exploria Resorts by calling +1 (800) 654-6102 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (800) 654-6102 phone number 2 2 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (800) 654-6102 phone number
    Owner Service & Reservations
    +1 (352) 242-1100
    +1 (352) 242-1100
    Click up if you have successfully reached Exploria Resorts by calling +1 (352) 242-1100 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (352) 242-1100 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (352) 242-1100 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (352) 242-1100 phone number
    Summer Bay Orlando & 601 The Reserve
    +1 (407) 239-8315
    +1 (407) 239-8315
    Click up if you have successfully reached Exploria Resorts by calling +1 (407) 239-8315 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (407) 239-8315 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (407) 239-8315 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (407) 239-8315 phone number
    Crown Club Inn
    +1 (800) 677-7880
    +1 (800) 677-7880
    Click up if you have successfully reached Exploria Resorts by calling +1 (800) 677-7880 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (800) 677-7880 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (800) 677-7880 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (800) 677-7880 phone number
    Grand Seas Resort
    +1 (386) 427-1151
    +1 (386) 427-1151
    Click up if you have successfully reached Exploria Resorts by calling +1 (386) 427-1151 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (386) 427-1151 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (386) 427-1151 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (386) 427-1151 phone number
    New Smyrna Waves
    +1 (417) 336-1428
    +1 (417) 336-1428
    Click up if you have successfully reached Exploria Resorts by calling +1 (417) 336-1428 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (417) 336-1428 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (417) 336-1428 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (417) 336-1428 phone number
    Greensview Branson
    +1 (865) 436-2039
    +1 (865) 436-2039
    Click up if you have successfully reached Exploria Resorts by calling +1 (865) 436-2039 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (865) 436-2039 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (865) 436-2039 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (865) 436-2039 phone number
    Gatlinburg Town Square
    +1 (865) 428-2897
    +1 (865) 428-2897
    Click up if you have successfully reached Exploria Resorts by calling +1 (865) 428-2897 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (865) 428-2897 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (865) 428-2897 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (865) 428-2897 phone number
    Mountain Meadows
    More phone numbers
  3. Exploria Resorts emails
  4. Exploria Resorts address
    25 Town Center Blvd Ste C, Clermont, Florida, 34714-4836, United States
  5. Exploria Resorts social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024