Menu
For Business Write a review File a complaint
CB Hotels and Accommodations Exploria Resorts Unethical and deceptive practices.
Exploria Resorts

Exploria Resorts review: Unethical and deceptive practices.

T
Author of the review
1:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Complaints Board,

I am writing to express my outrage and disappointment with the unethical and deceptive practices of Exploria. My family and I were gifted a time share under Summer Bay, and we were coerced and pressured into upgrading by several sales representatives who relentlessly pursued us for hours on end. As a result, we were swayed into opening up a PayPal account to make a down payment for the alleged "upgrade."

However, our experience with this timeshare has been nothing short of a nightmare. Our maintenance fees have relentlessly gone up, and despite promises of a spa, it was never delivered. One of the times we used it, we weren't given our condo or anything equal out of it. We are currently under a tight budget and limited income due to my husband's disability, and the financial strain caused by the maintenance and yearly dues has become unbearable for us.

This time share was presented to us as a "smart" investment that could be sold easily. However, that has been far from the truth, particularly since Exploria took over. Our family's finances are being affected by these exorbitant fees, and we are now faced with the possibility of being in unrelenting debt.

We have attempted to reach out to sell our time share, but we were told that it's not our business and that we need to speak with a different broker. This is in direct contradiction to what we were told from the beginning. I want to emphasize the immense pressure we were put under to upgrade, and the fact that these time shares are not easily sold. Our family has been left with a financial burden and an unfulfilled promise of a wonderful vacation experience.

In light of all these issues, I plead that you help us with Exploria in allowing them to terminate our contract and refund us all fees paid to date. We are not interested in being tied to a company that lies and misleads its customers.

Exploria should have to take accountability for their action and deceptive sales practices.

Sincerely,

Timothy Ming

0 comments
Add a comment

More Exploria Resorts reviews & complaints

Exploria Resorts - I was scammed 35
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - they just scammed me 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - rip-off 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - rip off! 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - abusive bad company scam 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exploria Resorts - Timeshare fraud 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Exploria Resorts Contacts

  2. Exploria Resorts phone numbers
    +1 (855) 849-2205
    +1 (855) 849-2205
    Click up if you have successfully reached Exploria Resorts by calling +1 (855) 849-2205 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (855) 849-2205 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (855) 849-2205 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (855) 849-2205 phone number
    Reservations
    +1 (352) 432-2323
    +1 (352) 432-2323
    Click up if you have successfully reached Exploria Resorts by calling +1 (352) 432-2323 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (352) 432-2323 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (352) 432-2323 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (352) 432-2323 phone number
    Head Office
    +1 (800) 654-6102
    +1 (800) 654-6102
    Click up if you have successfully reached Exploria Resorts by calling +1 (800) 654-6102 phone number 1 1 users reported that they have successfully reached Exploria Resorts by calling +1 (800) 654-6102 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (800) 654-6102 phone number 2 2 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (800) 654-6102 phone number
    Owner Service & Reservations
    +1 (352) 242-1100
    +1 (352) 242-1100
    Click up if you have successfully reached Exploria Resorts by calling +1 (352) 242-1100 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (352) 242-1100 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (352) 242-1100 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (352) 242-1100 phone number
    Summer Bay Orlando & 601 The Reserve
    +1 (407) 239-8315
    +1 (407) 239-8315
    Click up if you have successfully reached Exploria Resorts by calling +1 (407) 239-8315 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (407) 239-8315 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (407) 239-8315 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (407) 239-8315 phone number
    Crown Club Inn
    +1 (800) 677-7880
    +1 (800) 677-7880
    Click up if you have successfully reached Exploria Resorts by calling +1 (800) 677-7880 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (800) 677-7880 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (800) 677-7880 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (800) 677-7880 phone number
    Grand Seas Resort
    +1 (386) 427-1151
    +1 (386) 427-1151
    Click up if you have successfully reached Exploria Resorts by calling +1 (386) 427-1151 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (386) 427-1151 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (386) 427-1151 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (386) 427-1151 phone number
    New Smyrna Waves
    +1 (417) 336-1428
    +1 (417) 336-1428
    Click up if you have successfully reached Exploria Resorts by calling +1 (417) 336-1428 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (417) 336-1428 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (417) 336-1428 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (417) 336-1428 phone number
    Greensview Branson
    +1 (865) 436-2039
    +1 (865) 436-2039
    Click up if you have successfully reached Exploria Resorts by calling +1 (865) 436-2039 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (865) 436-2039 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (865) 436-2039 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (865) 436-2039 phone number
    Gatlinburg Town Square
    +1 (865) 428-2897
    +1 (865) 428-2897
    Click up if you have successfully reached Exploria Resorts by calling +1 (865) 428-2897 phone number 0 0 users reported that they have successfully reached Exploria Resorts by calling +1 (865) 428-2897 phone number Click down if you have unsuccessfully reached Exploria Resorts by calling +1 (865) 428-2897 phone number 0 0 users reported that they have UNsuccessfully reached Exploria Resorts by calling +1 (865) 428-2897 phone number
    Mountain Meadows
    More phone numbers
  3. Exploria Resorts emails
  4. Exploria Resorts address
    25 Town Center Blvd Ste C, Clermont, Florida, 34714-4836, United States
  5. Exploria Resorts social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024