Express Flooring review: Horrible job

Installed carpet without any issues - followed to install laminate flooring and the experience was horrible - Over $19,000 spent.
Excited job would be completed in 2 days. When we returned home late evening, they were not complete. The entire house was covered in inches of dirt - areas that did not have floor service.
The base boards had unfilled nails holes in them and the lines where the baseboard came together were not filled either.
65" Televison had a huge chip in the middle of it and when we turned the TV on there was a redline through the middle of the screen.
Did not reinstall a toilet in 1 bathroom and the pedestal sink in the other. They stated "they are not plumbers" - plumber enough to take it out but not to reinstall?
Talked with supervisor and still did not reinstall, we had to call a plumber and pay another $1500 to fix both - hole in the floor had to be recut for the toilet.
Contacted the project manager, after initial complaint, has ignored all calls and e-mails.
I contacted a general number and made a separate complaint, was told someone would contact me in a day or 2. A week late, got $300 credit to my credit card for our TV. No one contacted me.
2 weeks later I called again and stated I still have no resolution for the plumber - was told the issue was not escalated and someone would call me in a day or 2 - "if they don't call back again" we are not over 4 weeks after install.