Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Glasses and Lenses EZContactsUSA
EZContactsUSA
Call
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
EZContactsUSA
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
EZContactsUSA Customer Service Phone, Email, Contacts

EZContactsUSA
Reviews and Complaints

www.ezcontactsusa.com

Learn how the rating is calculated

1.2 22 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

EZContactsUSA Complaints 22

How responsive is EZContactsUSA's customer service?

1 Resolved
21 Unresolved

Total complaints: 22

Resolved complaints: 1 (5%)

Unresolved complaints: 21 (95%)

Very poor 🤒
We don't know much about how EZContactsUSA handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with EZContactsUSA and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
How is EZContactsUSA’s rated by eyewear shoppers?

EZContactsUSA’s earns a 1.2-star rating from 22 reviews, showing that the majority of eyewear shoppers are dissatisfied with their purchases.

  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments

Keywords

order contacts company customer service website contacted glasses refund email contact lenses item prescription wait shipping shipped phone boxes delivery frame purchase
Sort by:
ComplaintsBoard
R
6:48 am EDT

EZContactsUSA Frame was in stock and the seller didn't provide tracking number

I bought frame from www.ezcontactsusa.com. I needed the frame ASAP, so I paid for the fast delivery. It was mentioned that the delivery took 3 days, but the seller took money from me and hasn’t provided any details of the purchase. As well as I haven’t received the tracking number. I emailed the customer services, but the seller told me that the item hasn’t been in stock. But on the website it showed that the item was in stock. Terrible services.

Read full review of EZContactsUSA
Hide full review
More
Send message
Copy link
Report
ComplaintsBoard
Y
9:15 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

EZContactsUSA Fake advertising on website.

I purchased contact lenses through ezcontactusa.com on Jan 2009. I should get two $30 rebate from 8 boxes of Softlens 38 and Toric. I got 4 boxes first and 2 weeks later I got thw reat of my order. There's is no rebate forms attached so I call customer service. At first, they told me the rebate forms are on the way and I should received them in a weeks. A...

Read full review of EZContactsUSA and 4 comments
4 Replies
More
Send message
Copy link
Report

EZContactsUSA Reviews 0

Looks like EZContactsUSA has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent EZContactsUSA, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of EZContactsUSA complaint handling

EZContactsUSA reviews first appeared on Complaints Board on Mar 13, 2009. The latest review Unethical rude company was posted on Dec 29, 2023. The latest complaint Fake advertising on website. was resolved on Mar 13, 2009. EZContactsUSA has an average consumer rating of 1 stars from 22 reviews. EZContactsUSA has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.5
27 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. EZContactsUSA Contacts

  2. EZContactsUSA phone numbers
    +1 (800) 217-2020
    +1 (800) 217-2020
    Click up if you have successfully reached EZContactsUSA by calling +1 (800) 217-2020 phone number 0 0 users reported that they have successfully reached EZContactsUSA by calling +1 (800) 217-2020 phone number Click down if you have unsuccessfully reached EZContactsUSA by calling +1 (800) 217-2020 phone number 0 0 users reported that they have UNsuccessfully reached EZContactsUSA by calling +1 (800) 217-2020 phone number
    Customer Service
    +1 (718) 217-2020
    +1 (718) 217-2020
    Click up if you have successfully reached EZContactsUSA by calling +1 (718) 217-2020 phone number 0 0 users reported that they have successfully reached EZContactsUSA by calling +1 (718) 217-2020 phone number Click down if you have unsuccessfully reached EZContactsUSA by calling +1 (718) 217-2020 phone number 0 0 users reported that they have UNsuccessfully reached EZContactsUSA by calling +1 (718) 217-2020 phone number
    Customer Service / Sales
  3. EZContactsUSA emails
  4. EZContactsUSA address
    544 Park Avenue, Suite 243, Brooklyn, New York, 11205, United States
  5. EZContactsUSA social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
EZContactsUSA Category
EZContactsUSA is ranked 62 among 81 companies in the Glasses and Lenses category
#60 Bard Optical Bard Optical #61 VisionPros VisionPros #62 EZContactsUSA EZContactsUSA #63 OptiContacts OptiContacts #64 Optical Outlets Optical Outlets

Most discussed EZContactsUSA complaints

Scam
1
(opinions to this review)

Recent comments about EZContactsUSA company

Fake advertising on website.
4
I have sent various emails to this company with no response. I placed...
 contacts
1
Same here. Ordered contacts on 9-22-18 and the order stays in "order...
 * I will be calling my lawyer today!!! *order 332080 elizabeth poe air optix night & day aqua 3 pks. +6.00
1
I had the same problem with defective contacts. I’m still dealing...
 Scam
5
Cancelled order!!! Email is full - Telephone wait 20 minute -...
EZContactsUSA Alternatives
Best Buy Eyeglasses 8 reviews SimplyEyeGlasses.com 3 reviews FramesDirect.com 5 reviews Eueyewear.com / Advanier / Opticalinstitute.com 2 reviews Jonas Paul Eyewear 2 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.