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8:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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I have been scam by eztrader.com that if I deposit $2, 500.00 to my account. Eztraders will give me bonus of $1, 250. The total fund I have is $3, 750.00. One of their eztrader manager told me that I can withdraw the fund at any time after I made two weeks initial trade with them. After two weekstrade with eztraders.com, I lose $1, 000.00. I am still have about $2, 750.00. Now I try to withdraw the fund, but they not allow to draw the fund according to what they have said. One of the manager told me that I can not get out or make any withdraw until I have $37, 500.00 in my account. Now I can not withdraw the money and I lose all the my money in there. This is a lying and scamming to the general public. Please do not do business with eztraders. If you have any question, feel free to email me at anytime tome at: [protected]@yahoo.com. I will explain more to you. Thanks.

151 comments
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Swift Sandy
US
Aug 08, 2016 1:46 am EDT

I'm pretty neutral here. The platform is fine. I’m new it’s very easy to use. The only issue is that I have sent a few queries to support and haven't got a reply as of yet. It’s been a few days now and I’m hoping to receive a reply soon.

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İsmail Melih Algan
US
Aug 12, 2016 9:53 am EDT

This iEztrade is a tricky site

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Nick. S
US
Aug 15, 2016 12:29 am EDT

EZTrader, in my opinion, is definitely one of the notable brokers out there.

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actiontristan
US
Aug 21, 2016 12:18 am EDT

I’ve made money, but I simply don’t believe people who claim to make thousands per day or provide strategies to do so. There are a lot of clips I’ve seen online with various traders showing how to trade successfully and make fortunes. Some work, but no fortunes made at all but small profit for sure.

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Bendik
US
Aug 28, 2016 12:49 am EDT

Support time is adequate and improving, but could still be faster.

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J. Gibbons
US
Aug 30, 2016 12:43 am EDT

The platform is not outstanding. Nothing special. But I haven't had any technical issues as of yet. Payouts are fine. Support is good but a few more interesting features would make the platform more interesting.

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Nick1000
US
Sep 01, 2016 12:35 am EDT

EZtrader's platform is like all platforms, regulated obviously. It's easy to use and quick to get the hold of but that won't make you money.

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Barnesyn
US
Sep 04, 2016 1:16 am EDT

The consultation with my account manager were impressive. Good lessons and helps understand this whole thing. I’m new so no issues as of yet.

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LinusO
US
Sep 07, 2016 3:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Decent payouts and great platform. Overall very happy with them.

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MScout
US
Sep 11, 2016 3:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Made as withdrawal request on a Monday and was in my account on the Thursday that same week, wasn’t expecting that at all. Very prompt, smooth and efficient process.

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DamianI
US
Sep 12, 2016 4:54 am EDT

If you want a dynamic, efficient platform but don't want to be sitting working out how to use it and want one uncomplicated then try this one out! EZTrader’s a smart pick. It’s as simple as a few clicks literally and you have the support and assistance if issues do arise. Remember to ask your account manager for some trading lessons. They give them too and don’t charge. Recommend them for sure.

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watsonb
US
Sep 18, 2016 3:21 am EDT

EZTrader service and reliability is excellent, so regarding that, I have no negative statements though I don’t think anyone should trade unless you are emotionally disciplined and are willing to put in the effort. Otherwise, your deposit will simply be wasted.

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Richie Nolan
US
Sep 21, 2016 12:48 am EDT

Straight off the bat the communication was excellent, right away I made money. Withdrawals took a week and was prompt. If I could recommend something it would be to make sure all your documents are approved before everything, that’s what I did and there were no hassles afterwards. I’ll be carrying on with them no doubt.

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Riley5
US
Sep 21, 2016 2:29 am EDT

It took two weeks before I got my payout. I have no idea what the problem was, they simply took ages. Sent in all my documentation so it doesn’t make sense. Two weeks for withdrawal, not for me.

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PaulBuckley
US
Sep 27, 2016 5:20 am EDT

Yes, the staff is very helpful and the account managers very polite and patient but if you haven’t done this before don’t count on making money. It’s damn hard. I’ve been at it now for enough time to have gotten the hang of it and haven’t made a cent.

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DyreV
US
Oct 02, 2016 2:20 am EDT

Recently joined eztrader after hearing about it from a friend. Downloaded the app too and it’s so good, I’ve made money and in such a title amount of time. I recommend going for it for sure.

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Duffy5
US
Oct 05, 2016 2:07 am EDT

I’m not impressed with the staff. I had some technical issues which still haven’t been dealt with and my account manager has tried to take care of them but due to it not being his expertise to no avail. Very disappointed.

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steinsson2000
US
Oct 11, 2016 4:06 am EDT

I was hesitant to deposit, I’ve seen some bad reviews, but for such a small minimum deposit, there wasn’t much to lose. Been trading for 2 weeks, made time for it during the day. I would not recommend trading if you haven’t got the money to lose as you may at first. Overall, you get what you put in and for a small deposit, it’s all worthwhile.

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Donnie3
US
Oct 18, 2016 1:26 am EDT

I was very impressed with the service, not only did I not have to wait for lessons, but everything thing was done prompt . I will definitely recommend them.

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BMoore125
US
Oct 25, 2016 7:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

EZTrader is far better and reliable then most brokers out there. Quick responses and and resolving of problems. Esy sign up, nice platform, and well laid out. Simple to use and the staff is reliable and patient. Making some money and no complaints. Recommending them for sure.

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MartinQ3
US
Oct 26, 2016 4:08 am EDT

First deposit in 2 months and still waiting of course.
Yep, 2000 euros made but no money in my account as of yet. I’m giving them the benefit of the doubt because maybe it takes longer than usual, but I’m not looking forward to any empty promises.

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rick3200
US
Oct 31, 2016 6:47 am EDT

not bad. Better than other platforms. Looks a lot more cleamner to me. Very polite staff too. Still working on methods. I lose patience though.

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HaroldB66
US
Nov 06, 2016 6:47 am EST

I've changed platforms a number of times already but eztrader's honestly the best one.
Was shown what to do on a basic level and since them I've improved. Still trading and using what I've learned. Having fun and feel very looked after.
The staff have been efficient and courteous when I have had the need to contact them.

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Lagen68
US
Nov 10, 2016 2:00 am EST

No serious issues so far except for a delayed withdrawal. Support has been nup to date with me and trading is stable. Needs to stay this way and I'll be satisfied.

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PaulJH
GB
Nov 12, 2016 3:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Would advise people not to touch this company with a barge pole, I told them I didn't want the "free" bonus situation so they removed it from my account and took £250 off me with out asking or telling me this would happen. I did a few trades with them and they even robbed me on one of them saying the price had dropped, yet no chart showed this. Since then I have been unable to withdraw the £200+ left in the account, so have just written it off as I have no intention of sending banking and personal details to a company that behave in this way. Stick to a professional company like IG who I have dealt with for years, this lot will rob you.

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AlanEspinosa
MX
Jul 03, 2017 7:04 pm EDT

I have been scam by EZTrader.com. It´s been more than 3 months since I put a withdrawal request for $8, 000 US DLS of my balance money (on the 8.3.17) and until now I have not received nothing. This situation is affecting my personal situation economic interests and this is totally unacceptable.
This is how EZTrader pays the trust deposited of their customers.
I appreciate your help to guide me in solving this situation. Thanks !

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AlanEspinosa
MX
Jul 05, 2017 3:47 pm EDT
Replying to comment of

I put a complaint of this situation with CySEC. So let see if EZTrader responds with that. thanks !

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Ghhh
US
Dec 07, 2017 5:06 am EST

Beware EZtrader is a [censor] scam. I still could not have my withdrawals after more than a month. Not even $100 they acted desperate for the smallest meat. This is exactly EZooTrader where all the staff are monkeys and the acct mgrs are all dogs. The CEO is an [censor] and all his family members are all [censor].
Until they pay me all my funds, they will encounter tragic consequences to their lives and all their family members too. Obviously they pray to dogs instead of any true gods. May true God give them the worst punishment, all this [censor] dogs and silly monkeys in EZooTrader.

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Rodrigo_RACA
SG
Jul 23, 2018 6:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am facing the same problem now, I have USD 16k in my account and being trying to withdraw. It's being impossible! They kept the money, no specific reason.

Simply saying that the request is with responsible department same answer over and over and over... They are just keeping my money for nothing!

I will have no option other than report them to the regulator!

  1. EZ Trader Contacts

  2. EZ Trader phone numbers
    +55 113 958 7988
    +55 113 958 7988
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    +44 203 608 1951
    +44 203 608 1951
    Click up if you have successfully reached EZ Trader by calling +44 203 608 1951 phone number 0 0 users reported that they have successfully reached EZ Trader by calling +44 203 608 1951 phone number Click down if you have unsuccessfully reached EZ Trader by calling +44 203 608 1951 phone number 0 0 users reported that they have UNsuccessfully reached EZ Trader by calling +44 203 608 1951 phone number
  3. EZ Trader address
    Govant Building, Kumul Highway, Shefa, Vanuatu
  4. EZ Trader social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024