Michael Wayne Investments
Reviews and Complaints

So I called several times on saturday october 11th 2024, before 4pm. And all I could get was a recording that says, no one is available!
Now I can't get a passtime code. And closed on Sunday.
And if I make my payment on the portal it could take up to 3 days. So in the meantime I have to wait until Monday. And by then I will have lost my [censored]ing job! This is ridiculous! I will get proof from my phone company that I called and could not get anyone! Keeping classy, real classy! This is beyond sad!

I have been trying to pay on my car for the past 4 days (excluding Sunday). I have been on the call list for 3 days with them saying "there are more than 10 callers ahead of you". If I do by so miracle get through the main menu ( which I keep getting sent back to) the phone will disconnect. This is unexcusable. I NEED TO PAY ON MY CAR! It's the only reliable mode of transportation I have. I NEED ANSWERS!

I purchased a car from Auto Connection in March of 2014. About a year later I became widowed and lost my job. They (Michael Wayne Investment) shut the car down with their kill-switch system and then repossessed the car. I never heard anything from them till 3 1/2 weeks ago via US mail with what looked to be bogus paperwork, no Judge name, courtroom nor time nor any authenticity, I called the number listed on the paperwork, only to be met with rudeness and unprofessionalism on the other end of the phone. They were threatening me with garnishment. It’s been over 8 years, my situation has changed and I work part time. They resold the car and now want me to let them garnish me for almost $15000, three times what the car is worth. How are they able to do this? Stature of limitations is 5-7 years, how is this legal or fair ? I’m forced to file bankruptcy now because of this.

Called to see about getting a extension on my payment because of Covid Seen on the site that it says if effected by Covid ask how we can assist so I asked the dude terrie that I got connected with about it and he said na u don’t just ride for free to me that is un professional than after he didn’t say anything and just put me on hold came back told me what I needed to pay to get my payment extended I asked him what would the total be that I owed after I pay that he than told me I’m pretty sure u can do the math on your own than I told him I wanted to talk to a manger and he hung up on me so not only did I get hung up on 3 times before getting to him he also hung up on me this is no way for these employee to talk to the customers

I purchased a 2004 Hyundai Sonata. I did not need a co signer when I accepted the car loan for the vehicle. I was advised that there was an issue with my license and that they would use my father Curtis Lee for REGISTRATION PURPOSES ONLY! I received my title and my name Katherine Lee is not on it. I am the rightful owner of this car, any judgments on the vehicle effected my credit only. I called and spoke with Kurt, he stated that was nothing he could do.

I am financing a 2012 chevrolet impala from michael wayne investment with a 28.6 percent interest rate and the car loan for $23, 700. This is almost 6 times the actual price of the car. I have been paying my note online and over the phone since 2019 and staff at michael wayne investment says I paid off 1, 000 on the car when I know within the last 2 years I paid more than that. This company will not mail me a copy of my payment history sobi will know where my money has been going! They wont let me speak to someone that will actually help. Everyone is unprofessional and nasty! But when a payment is due they call me but yet have I recieved where my money is going!

I bought the vehicle in 2008 a 2000 Ford explorer trying to get them to fix it keeps doing the samething and I saw the front end was wrecked and they ask me to call my insurance I was like no ur responsible for it not me and they send paperwork to my old address in VA I never received it the reason why cause I live in Florida I told them you have a false judgement cause I never been served and also statute of limitations on this is done and you lied to get a judgement

Michael Wayne Investment's files a garnishment waiving your right to Homestead Exemption but this isn't in their contract. Along with no abiding by federal and state implied warranty laws. I recommend contacting an attorney to anyone who has or is experiencing issues with this company. My attorney and I submitted a complaint to the Federal Trade Commission. Please contact an attorney!

this company is in total violation of the statute of limitations and are harassing me and taking wages from a 71 year old lady who was unable to work for over 7 and 1/2 years and as soon as they saw i was working they came after me with an outrageous bill and it seems according to my attorney even lied to the courts.. I am proceeding with a lawsuit for not only harassment but their illegal actions and have been advised that they can end up owing me for what they are doing.

I purchased an PT Cruiser in 2012 I think the car messed up I took it for repair an found the part was zip ties holding it on. I contacted them, was told they was not responsible. This was in Danville Va. I called for them to come pick it up.
Never heard from them got to work today Feb 13, 2019 I have a garnishment from 2013 they set on garnishment till it ran up $5800 some odd dollars, now total $13000 something what I'm being garnished on $7000 note.
Appointment made with Bankruptcy Attorney.
So much for Buy here Pay Here!

I have been in the hospital for 2 and half months. My son had been taking care of my car payments. He got behind and the car was turned off. He made a payment that day which was supposed to turn the car back on. Car NEVER came back on. Car was towed the following Monday to Auto Connection. Strangely they got the car to start. But told him the fuel pump was bad. (So how did you get the car to start if fuel pump was bad car wouldn't have started). Then they want me to pay another 190 in order to have payment defered. But the last 190 paid car never started again. On top of that they financed 701 for repairs when it was only 201 and would have let it go if I had not caught it. Barrett Hamilton who is supposed to be over Michael Wayne Investment is a crook and is very rude and liar. And Kevin Thompson who is supposed to be Barrett boss won't call back until you keep calling him and then he won't look at the mess up that his people cause. I can't wait to go to court in front of the judge. This is the funny part they say all calls are recorded but why because when you ask them to go listen to a call it's always we only keep them 30 to 60 days. I will be filing bankruptcy

To whom this may concern,
I'm making a complaint about the account manager Mrs. Leary. She was very rude while I'm trying to ask her a ? About how she can come at me rude stating that I owe more money on the vehicle when I wasn't told to make another payment at the moment because they was gonna go over my account to see how they can help me. She didn't ask when I can make another payment or nothing I'm taking y'all to court because I felt very disrespected by Mrs leary. Contact info [protected]

I purchased my vehicle September of last yr. My car has been in the shop at least 6 times before I had the car for a full year. Michael Wayne was in no way helpful. All they did was tack on another bill for paying half of the repairs and told me it its not their problem and nothing they can do with the fact I purchased a lemon. I was never notified when my account managers were switched so I never knew who I would be talking to from one day to the next. Worse first time car buying experience ever and this is why I normally buy from a private owner.

I only went to this place to get a car because I was in a car accident, was not able to go back to my job and perform effectively due to my injuries, and it took 2 years to get my settlement check . I had to get another job SOON and transportation. I accepted the first thing that came along making $9.00 per hour (way less than my last job) and went to the Auto Connection because I knew I could get a vehicle making that amount and only being on the job a short time. I can't even remember when was the last time I was late on a payment until recently. About 20 people were laid off from my job. I called them to explain my situation and when my unemployment will kick in. They can't even work with me by giving me an extra 7 days. My balance on the car is only $995.00 and these *ucking *astards can't work with me. I don't understand. I am 28 days behind and the response from the woman was, " I would hate to see you lose your car with less than $1, 000.00." Really *itch? After all this time, I can't even get an extra week for my unemployment to start? I have only 3 months to go. Screw you! My credit is much better than what is was when I had my car accident. I don't have to rush to accept any low-paying job like last time to get bills paid. So when I find another job, I definitely do not have to go back there to get a vehicle. Screw you Auto Connection!