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Facebook review: I have been hacked

J
Author of the review
12:10 pm EDT
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On tuesday 19th |september my hotmail account was hacked - I noticed the email around 9.30pm so I changed my password - but then the internet went down in the whole town so I couldnt change facebook - when I checked in the morning my account was logged out but my profile pic had been changed to a back circle - I checked with my friends and one had taken a screen shot of her messenger earlier and the profile picture was someone snorting cocaine. I have emailed every day to try and get help - I have sent screen shots and forwarded the email from microsoft showing the date and time I was hacked -

My business page is also attached to my account which means I cannot log into my business page which is how most of my customers contact me - I just am begging for someone to help me I am having a mental melt down thinking I might have lost all my memories im absolutely distraught.

I even got so desparate that I googled to see if I could get a help desk phone number and ended up getting scammed - it was a fake number makde be believe it was facebook - I can see the red flags now but I was just so happy thinking they could get my page back - please please please help

Desired outcome: I would like facebook to get in touch with me and help me sort my account - i have googled and it says they keep accounts they have deleted still on their system

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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
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  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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  5. Michael
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    Dec 17, 2024
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