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Facebook Complaints 1402

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4:46 pm EST
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Facebook 3 charges on my credit card

On feb. 25th 2013 I was reviewing my card balance when I saw 3 unauthorized charges of $ 2.07 each in pending transactions from facebook.com*credits business services accompanied by a phone number [protected] ca. With no dates on any of the 3 pending charges. I did not authorize these or request credits of any kind from this website. I tried calling the number above and was told by recording to go to this address c. Facebook.com/credits to refute these charges. I am very very very upset about this situation and want my account rectified asap. My name is tamura draheim and I can be reached via e-mail [protected]@yahoo.com. I do not feel this is a secure website therefore I am not leaning any further personal information until I am contacted by you with a phone number that actually works to speak to a representative. If I am not contacted promptly I will begin class action proceedings against you.

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4:36 pm EST
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Facebook unauthorized charge of my account

To whom this may concern.i was checking my bank statement. and i came across a charge from facebook of 200.00 to my count.i did not authorized or give my a count to u.and i will not post it on here.i wish to be recreited to my bank account right away please call me at this phone number. [protected] thank you rose ann keiper-singer rsvp.

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Taad1973
Burlington, US
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Jul 28, 2013 12:50 pm EDT

I've had money taken outta my account and I NEVER gave FB or any other entity my account info! It says FB credits and when I checked, it says I made no payments and have no credits! I don't play games and rarely even on FB! What should I do?

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ljdev3
Green River, US
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Feb 21, 2013 5:09 pm EST

I agree with kirads09, You can fill out a form at your bank, and they can get the charges reversed, also. I have never had any trouble with Facebook not reimbursing me with money that was charged on my account, when it was coming to me.

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ljdev3
Green River, US
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Feb 21, 2013 5:03 pm EST

I have had dealings with Facebook, and unless you have a receipt from them, because they always print out a receipt for you, or notify you thru your email. So the thing to do is talk directly to them, and print out your bank statement and they should be able to find the mistake, or maybe somebody else could be using your account at Facebook. Whatever it is they should be able to find the problem.

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10:29 pm EST
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Facebook dispute a charge

Hi My name is Shanessa Middlebrooks and on 02/20/2013 Iwas charged $50.00 off my debit card from facebook for what ever reason, but I did not myself get anything from facebook for that amount, and I would like to have the money put back on my card immediately please. Overdraft Fee Hold due to: $50.00 charge on 02/20/13 This is the charge from my account.

Other

-$15.00

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Lorri Wesner
US
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Jan 02, 2016 6:00 pm EST

On 11/15/2015 I was on hearts od Vegas, made a $10.00 purchase for a few million points, when I received my credit card, I was charged same date, twice, I do not play that often, and would not have made that purchase twice on same day, please credit my discover card $10.00, ending in 7397. There is no phone number given to reach you, I like this site, but if I have to worry about additional charges, will not play here anymore. Thank You for any help you can give, Lorri Wesner-[protected].

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belinda seamans
South Dennis, US
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May 29, 2013 3:56 pm EDT

on 5 28 2013 at 12:45 I had a special offer for 175dollar for 8 million credits when the offer was processed an option came up to get 20milion for 400dollars. I received the 8 million credits but my credit card was charged 400dollars not 175dollars my credit card number is [protected]

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7:28 pm EST
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Facebook scamming customers

these are scammers, , I ordered $108.00 worth of antennas on there GDI electronics site, I cancelled the order, They said, they don, t
refund directly to credit cards, but they will send refund checks, So they sent refund checks from:Great Deals inc-7830 N. Central dr,
STE C, Lewis Center, ohio, . [protected] the checks they sent were fraud-Could not cash through my Credit union, , Uncollected Funds?
Checks were issued by Merchant check facillity-[protected], they said they don, t have anything to do with GDI electronics/Great
deals inc, , they just issue checks?
www.facebook.com/greatdealsinc?v=info
they took around $108.00
Lucky my credit card had fraud protect, , i received Credit Card protection refund, ,
thanks
Brent

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6:20 pm EST
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Facebook facebook accounts

To whom it may concern iam the real sharon snyder my facebook has beenhacked with im have so many charges from my credit card that I did not purchase any of these charges from my credit card it was purchased from november 4.2012 and purchased feb17 2013 I never made any of these charges from theses dates above the amout of money that has been stoling from my credit card was $4.018.39 was taking out of my credit card I had to change my facebook page due to what happen I ask you to please dispute every single charge from my credit card the last four numbers are 6574 im so disappointed for what happen to me someone hacked with my facebook and now I have change everything my email address and my yahoo address and my facebook page do to all this dispute every single charge that has been stoling from my credit card my old email address is [protected]@yahoo.com my facebook has been hacked with I already contact my credit cared department about what had happen dispute every single charge that was taking out of my credit card I dont no who did this but ill find out who took all my money from my credit card all these charges I worked for what someone to steal all my money away from me please make anote that this is my new email address [protected]@yahoo.com

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davinamarie hopkins
Lincoln, GB
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May 24, 2015 10:03 am EDT

i will keep pestering you until someone gets of their bum and fixes my caesar casino game that includes bonus collector /app page friends gifts and nightly wheel this has beeb going on for 20 days now its you in the acc dept whose messed this up for me fix it davina hopkins

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8:59 am EST
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Facebook charge on my bank account

There is a $1.00 charge on my credit card account. What is this charge for? It was not authorized by me.

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2:27 pm EST
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I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game. I did not authorize any payment nor did I click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013. Respond at earliest convenience. [protected]@yahoo.com

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2:12 pm EST
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Facebook complain of my fake id of my facebook

Sir, Lokesh Thakre has made a facebook profile with my name [censored]al Gautam using my original picture and my details and is continuously adding my friends and Relative. That person has subscribed to many peoples whom i know... he is used to blackmailing me .. I want you to please find it out as i am worried that that person is upto something bad... He is abusing me always & misuse my photo or do something or anything which may not be good for me... "http://www.facebook.com/shital.gautam.52" this is the i.d i am talking about.and his Name is Lokesh Thakre and his id is "http://www.facebook.com/lokesh.thakre.796" he has created my fake id. my correct Facebook Id is "http://www.facebook.com/shital.gautam.16" which is created by me earlier. please take corrective measures. I have reported it as fake id on facebook itself but no measure has been taken as of now... please give me immediate response and block these "http://www.facebook.com/shital.gautam.52" id.and his id "http://www.facebook.com/lokesh.thakre.796" Name Lokesh Thakre also Please do that asap! Else it can be very dangerous for me!

Sir I have allready lodge a compaint but still that id is active my compaint no is 44782.

Sir Please Do needfull...

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7:02 am EST
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When you visit this page. It looks innocent. A page that's supposed to help animals. However the page admin Anita Sworensen has allowed it to be a hate page. The most recent comments where removed because they attacked a local animal shelter and its volunteers. She sounded off because a contributor to her page was denied a dog. Yet she makes comments to be...

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2:17 am EST
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Facebook Hate attacks on animal shelter by owner.

The owner of this company continues to throw venom at the local animal shelter and its volunteers. She is in a dog bakery business for money. She has no regard for the animals at the local shelter. Apparently a friend of hers wanted to adopt a dog and there application was denied. Because of this the shelter is dysfunctional for making a denial in the best interestes of a Dog. She attacked on FB the shelter, it's volunteers, and the animals. The shelter is run solely on donations from the community. No one should be supporting this business and its hate. It was so bad Facebook removed her comments.

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Bfree91
US
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Aug 23, 2016 2:30 am EDT
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I saw screen shots of this business owners heated comments about a local animal shelter on the net. . It's sick! She used to support this shelter. Now she supports another shelter in another city. She is in a animal business and could care less about this shelters animals. I have friends that volunteer there. They are not happy. Plus she was attacking a volunteer that denied a dog adoption. I know the comments she made where removed by FB because they where so horrible. God bless the workers at animal shelters. Word of mouth will get around. I know my friends and family won't be buying from her. We support the local shelter and all it does.

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Saukvalleynews
Sterling, US
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Feb 03, 2013 11:16 pm EST

Tuff Dog Bakery is sponsoring a Easter Egg Hunt with a local shelter on the list of sponsors that she dearly hates. Perhaps Vickie is trying to do damage control. Anyone have any thoughts on this? Contact me.

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Bfree91
US
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Jan 21, 2013 1:15 am EST
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I saw screen shots of what this person said. It's sick! Attacking a volunteer of a shelter who is doing what's best for an animal.

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9:09 pm EST
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Facebook Fraud Alert

Ashley Carter started a webpage on facebook called "Eden's Little Cuties Revamped" where she offers to make pageant dresses fairly inexpensive. She will ask you to pay via Paypal but as a "personal gift", this makes it impossible to get your money back from Paypal when you finally realize that you have been ripped off. IF you do pay as "services, goods" then make sure that you are aware of your 45 day mark to file a claim because Ashley will give you many excuses as to why your dress isn't ready until that 45 day mark has passed and then she will STOP responding to you altogether. Ashley's favorite excuse is "My rhinestones haven't come in yet"...LOL. She finally shut down her FB page, Eden's Little Cuties, but I'm sure she will pop back up as another name and continue stealing other people's hard-earned money. BEWARE OF ASHLEY CARTER, SHE DOES MULTIPLE CONTESTS FOR LIKE $12 EACH FOR THE FIRST 10 PEOPLE THAT COMMENT, THEN SHE TAKES YOUR MONEY AND YOU GET NOTHING.

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ss102988
Texarkana, US
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Jan 15, 2013 4:31 pm EST

I bought a dress back in act and was supposed to have it by the end of nov- I paid a rush order fee and everything- I kept getting the run around that they were waiting on stones but it would be ready in time and so forth til 5 days before the pageant I needed it for! I finally got it 2 weeks late! it was 2 sizes to big and didn't come with the bow or socks as promised! I got to looking on the internet and the EXACXT same pics she had on her fb are on a pageant dress website in china where you can have them ordered! she was ordering these from that website then claiming they were custom made! I also ordered several of the little gifts as they were stating abouve- one was a natural dress I was told that shipped 3 weeks after I bought. well that someone how got lost in the mail but I was never given a tracking number- I also ordered a Christmas outfit that was supposed to be in a month before Christmas-I got it 3 days before Christmas so we didn't even get to really wear it! theres also another pageant dress I ordered, and about 3 other smaller outfits ive ordered AND PAID FOR that I never received. weve been lied to time and time again. ive been told stones were lost, her assistant lost tracking numbers, her assistant had the oufits shipped to one of her customers instead of her and she was waiting on that customer to send product back. ive sent several requests for my money back and I don't get any responses. its nothing but a scam!

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biffedmama
US
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Jan 15, 2013 4:16 pm EST

No, it is NOT lies! I, too, have been scammed by Ashley Carter! I bought over $160 worth of clothes and NEVER got ANY of them! I ordered a cupcake dress the first of Nov and NEVER received it as promised! I was told that my orders were shipped! I never received any of my orders and when I asked for a refund she suddenly couldn't get on the internet or answer messages bit could post on her personal page..hmmmm...So, you tell me who LIES! Them she had a " friend " post on her fb account that she couldn't get on the internet and was having problems finding stones. Funny thing is, her friend had the same ip address as her...hmmmm Then she closed down her fb page ...I have not seen any of my orders or gotten any of my money back nor have ANY of my emails, calls or texts been returned! So, yeah, Im just a little upset!

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Truther
Bermingham, US
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Jan 12, 2013 11:42 pm EST

Lies. She did have some stone order issues and she posted it on her page several times to let everyone know. Also she has told me the store is just temp. Closed until she can get caught up not deleted. She has answer all my emails as well as emails of other people I have talked to. It's a small business and everyOne has problems sometimes. She promises that she is making it right an I believe her she even sent me a dress to use that she had until she can complete my order. Her prices are very reasonable and the dress I have is good quality. Yes it is taking a long time but for the price and the quality it's worth the wait.

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8:17 am EST
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Facebook Slander

My girlfriend had her taxes done at Premier tax advantage. She went into Premier Tax advantage to pick her completed taxes up, and the employee known as Karrie Bates-Dickert asked my girlfriend if she knew me ( I am not a customer of this business), My friend replied that she did. The employee then went on to slander me and state that I, have been having "affairs with two different men, behind my boyfriends back" that I "became pregnant" and had "abortions" as a result of these FALSE affairs. Karrie then went on to call me a "[censored]" and a "slut" and other defaming statements. This employee made completely FALSE statements about me while at her job at Premier tax advantage. This is horrifying and brings to mind this individual is trusted with confidential financial information, if slander and defamation is going on in the place of business, how can Karrie OR Premier tax advantage be trusted with sensitive confidential information? This is the way the owner and employees conduct themselves? By slandering and defaming their public?! I have contacted the local police department, the BBB and a lawyer on this matter. I called the owner Mary Bell Ashley and she still employs Karrie Bates Dickert to this day. I have researched the credentials of Mary Bell Ashley and Karrie Bates Dickert and they hold no certificates with the ICAO, CMA or CGA.

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10:09 pm EST
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Facebook unauthorized charges on my debit card

my debit card was charged 3 charges of $51.03 1 charge of $10.21 and 2 charges of $1.33 none of these charges were authorized by me and i would like my money refunded back to me as soon as possible all these charges were made on 12-12-12 i have already made my bank aware of this fraud and that my account has been hacked. please contact me [protected] Twuna Jackson

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Facebook ripping players off

Qbet Casino is a rip off. Don't play on their site on facebook unless it is on their credits. If you buy products on their site to earn credits they suddenly make their games so tight you can't win anything. Don't waste your money. It isn't worth it.

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kathy trimble
US
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Jan 07, 2020 4:31 pm EST

I cannot play bingo on qbet casino can you tell me why/

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Madeline Martinez
US
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Feb 16, 2017 9:44 pm EST

I'm able to get to my account I have not been able to play video poker for months now every time I call Facebook they tell me I have to pay $100 because my account has been hacked please help me retrieve my account thank you I miss playing PLEASE contact me asap

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christine kelleher
bklyn, US
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Sep 11, 2013 4:02 pm EDT

I can't connect to qbet casino(London crime)my credits are high but they keep restarting me at 200m.could someone please fix this?

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9:17 pm EST
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Facebook I cant open my facebook account

respected
sir,
i have to informed that sir my self mohammad ashraf ahmad, i have been use facebook account since 6 month, this is very nice messenger to make new friend nd also i found my old friend on facebook, i was using the facility of this service, but sir last some days i try to open my account, i wrote my facebook id nd also password correct but some security check is coming nd then i cant open my account, i dont want any security check because this id is only i m using no body know my id nd password so plz i dont want any security check nd plz make my id before like that nd normally i can open my id plz,
facebook id - [protected]@yahoo.in

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dionacrowder6742@gmail.com
US
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Jan 10, 2017 8:51 pm EST
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i want back into my account.

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dionacrowder6742@gmail.com
US
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Jan 10, 2017 8:48 pm EST
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i cant get into my facebook or my pictures . ive been on facebook for years.please help me.

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dionacrowder6742@gmail.com
US
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Jan 10, 2017 8:46 pm EST
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i cant get my facebook to open up and i lost everything somehow its dionacrowder6742@gmail.com

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Gaurav Biyani
IN
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Jun 03, 2016 8:27 am EDT

why my home page is not opening in my face book accout.i have made my accout in hope that i can chat with my friends, but it is not like that.because of this i will not make use of face book and will also tell to my friends that the facebook is not as we think.i am trying to open my account from been late time.i have 3 accounts of facebook.the three of them have same problem so i did'nt like this facebook.so please try to solve my problem.
My face book accounts are-1}Biyani_gaurav8815@yahoo.com
2}Gauravbiyani8815@gmail.com
3}biyanigaurav@yahoo.com

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Myira Smith
US
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Jan 08, 2016 11:53 am EST

I just made a another fb page Christmas and I never logged out bcuz I thought it would be needing to b security checked I have a kindle fire without a camara so I dunno how I'm gonna upload a picture of myself but I know all my info and would really like to get back.net on my fb page any solutions please and thanks

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Jeff Blagg
US
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Sep 19, 2015 11:45 am EDT

hi my name is jeff s blagg ive had my facebook account for a very longtime I no my name I no my password BUT YOU WONT LET ME IN ive tried for 20 min W.T.H

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kirsten burton
NZ
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Jun 03, 2016 8:27 am EDT
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hi im trying to go to other places on om page but it keeps poping ou with do i wont to navigate away from this page to go on to another one it say click ok to go to other page if not click cancel im geting sick of it it has just started on my facebook page just the other day and its pissing me off please get ride of it or you will lose me and heaps more if you need to contack me my email is krstnburton@gmail.com or [protected]

from kirsten burton ps get it sorted asap

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shakir.ajmeri
KW
Send a message
Aug 25, 2012 3:41 am EDT

i have account in face book but last many day i cant open my face book account because of security checking i forget the confirmation no from face book Nd NOW that security checking want my confirmation no for open my face book account so i cant open my face book so there is one option is there reseNd confirmation code Nd m.no so i click reseNd code many time since many days but they r not seNding code to me Nd i cant open my face book.
and my facebook id is ajmeri.shakir@yahoo.com

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i cant open my facebook account
KW
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Sep 03, 2012 1:42 am EDT
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i was useing facebook last 2 month.my id facebook is ajmerishakir@ymail.com, but last 1 month i cant open my facebook account.that have my very closed freind i cant open my account so i cant meet them so plz do some thing nd start my account again i dont want any security warrning becase i m trying to open my account some verification security is comeing nd after i cant do any thing i dont want bany security plz start my ajmerishakir@ymail.com facebook account normaly plz i request to u plz start my account normaly before i open like that.

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mano bili
PK
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Sep 21, 2013 7:28 pm EDT
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mera acunt nai open ho raha jb mh login krti hun to bo khty hain ur pzwrd ez incorrct ab ap btaon mh kya karunp

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Facebook worst apartment

Kantara Investment is a greedy and selfish management. Repair and maintenance almost non-exist. Carpets are not cleaned since months. On site staff is rude and arrogant. Please have a deep look and talk with existing tenants.

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Facebook worst apartment

Kantara Investment is a greedy and selfish management. Repair and maintenance almost non-exist. Carpets are not cleaned since months. On site staff is rude and arrogant. Please have a deep look and talk with existing tenants.
http://www.facebook.com/residents.collegeway

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Update by 2375 The collegeway
Nov 15, 2012 8:52 pm EST

wrong decision

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ladyandi
Mississauga, CA
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Jun 18, 2015 4:08 pm EDT

We have been living here for years and i don't know why... the management is terrible. They don't keep up with work orders or follow up on the ones that they do get to. Then they are just plain rude. We never try to be rude to them but they always try to blame the tenant for everything that happens in their homes. Situations can be handled in a much nicer and calmer attitude. Its just hard to even talk to them.
I'm sure they have their own reasons for being rude but we are all people and should be treated with respect...
I would definitely like to see a bit much respect and better service from them. Even simple writing letter to tenants that need work done in their apartments.. management could give specific instructions on what to do or not to do.

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Facebook unauthorized $7.00 charge on oct. 11,2012

In checking my online balance-I see a $-7.00 charge unauthorized on Oct. 11-I have no recollection of making that charge. I am in their coin switch for fvc program-did not need to make a purchase. They gave a number-[protected] saying that and give this website to make complaint. My name is Judy Aultman-I want my $7.00 back if they can't explain the charge and who authorized it. Thank you. My # is [protected]-Charge was made by facebook. I would appreciate any assistance I might have in this matter. If they will take $7-without permission-I am disturbed that they would venture to take any amount which would cause great problems for them from me. Thank you

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DIRM74
DIRM74
Albuquerque, US
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Oct 14, 2012 7:44 pm EDT

shutup brenda you stupid hussey

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3:52 pm EDT
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Facebook unauthorized payment thru paypal

On Sept. 14th, 2012, I made a small purchase of $2.20 while playing a game on Facebook. It was Solitaire Blitz and it was a Popcap game. I made this purchase with Paypal. I received an email on the same day saying that I made a payment to a Kelly Hale for $350 and to withdrawn every month starting Sept. 14th. I know that it happened as a result of the small purchase. I was informed by Paypal to contact my bank and put a stop payment thru for the $350. at a cost to me. It actually tried to go thru the following week (Sept. 14th was a Friday). Paypal said they are investigating this very serious breach of my account, but as of yet nothing has been done.

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Facebook putting nudity on girl friends hom page

my friend is name malinda jones her e-mail is [protected]@yahoo.com she been getting nudity on her page we want it off and fix all the other problems she is having we like it to be done quicvkly thank very much.

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About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Temporarily blocked was posted on Dec 16, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7791 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 16, 2024
  6. View all Facebook contacts
Facebook Category
Facebook is ranked 2 among 45 companies in the Websites category

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