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Facebook review: Unauthorized charges 30

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9:32 am EDT
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I was charged $50.92 on my debit card at 7:52 PM EDST no one was on the computer at this time. I am not going tom post my Debit card # Please check this out.

Thank you

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30 comments
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robke
Newark, GB
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Feb 03, 2009 1:45 pm EST

03/02/2009 Card Purchase -£21.47
GOOGLESUCCESSKIT
REF 030 [protected] BCC
INCLUDING COMMISSION £0.58

I haw not any busines with GOOGLE SUCCESSKIT

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COMMUNITY COMTESSORI
Woodstock, US
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Jun 23, 2011 3:24 pm EDT

FACEBOOK CHARGED MY BUSINESS CREDIT CARD WITH OUT AUTHORIZATION

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edotson
Columbia, US
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Jul 27, 2011 4:54 am EDT

I use facebook to purchase fv cash, and every once in a while fb credits. It has come to my attention that there are several unauthorized charges on my account related to purchased fb credits. I am attaching a security alert sent to my email, then after I completed steps for this, that is when all the charges appeared. I contacted my bank, cancelled my atm card, and they are sending me paperwork to dispute these charges. I am showing an amount of 1, 100 fb credits I did not purchase, and therefore shall not use. Please let others know of this happening so they may protect themselves from it. My phone number is [protected], and name is Evelyn. Thank you...

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69mack
elk mills, US
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Oct 31, 2011 1:13 am EDT

unauthorized payment to facebook

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janada32
Denton, US
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Dec 19, 2011 5:51 pm EST

I was charged $4.90 4 times on Dec 19 & 20. I do not know what these charges are for

JuliePooh51265
JuliePooh51265
Lancaster, US
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Dec 19, 2011 7:28 pm EST

does someone in the family play any of the Facebook games? they might have purchased tokens or something like that and you didn't know it.

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Dee71666
US
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Jan 30, 2012 4:51 am EST

I recently received my credit card bill and it had six unauthorized charges totaling $475.00 from Facebook. I have NEVER used this card or any other source of payment to Facebook. This is fraud and I want to file criminal charges against them.. How do I go about this since it's such a big company? I do have physical proof .

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Simply Glowing
Athens, US
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Mar 29, 2012 6:56 pm EDT

I too have become a victim of Facebook's unauthorized charges! I purchased $ 10.00 in game credits a few days ago and boy, was that a SERIOUS mistake! Three days later, I get 7 more hits from a bank account that I keep very little cash into. The hacker stole over $70.00 from my bank and caused this account to get insufficient fund charges. I filed a complaint with paypal, Facebook and contacted my bank...and the lovely response it takes 7 days to get a response. So, I changed my passwords for FB and paypal and had to borrow $$ to cover the charges (over $150.00 at this point) yesterday. This evening, guess what? They got me again for another $ 32.00. I contacted a rep with paypal and he explained that FACEBOOK saves your paypal account...therefore, ANYONE that hacks your account can use it! Lovely security~and did the guy NEVER hear the end of me! I will NEVER USE PAYPAL OR FACEBOOK AGAIN~YOUR SECURITY AND PRIVACY SUCKS ... SHAME ON YOU IDIOTS FOR BANKRUPTING A BROKE SINGLE MOM!

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ruben7288
Phoenix, US
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Jun 11, 2012 4:50 pm EDT

on june 8 of 2012 i checked my bank account and their was a charge of $5 from facebook.com credit

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sandra hartung
Ravenna, US
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Aug 04, 2012 5:49 am EDT

my greatgrandson was on my facebook playing and he clicked on buy and now there is over $200 charges to my debit card. please contact me.

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bostonlaw
Boston, US
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Aug 10, 2012 11:21 am EDT

I have several $50 charges unauthorized dated 8/9/12 a total of( 8 )totaling $400 I want to be refunded ASAP. My account is negative because of these unauthorized charges. The transaction codes are as follows:
9T964229D $50
55C7422JE $50
UKC7422JE $50
U7A64229D $50
X6A64229D $50
MDA64229D $50
YDA64229D $50
These are bank codes I cannot provide Facebook codes for I do not know the origin of the charge.
FBA64229D $50
FGA64229D $50

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mikemedley
Newark, US
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Sep 10, 2012 3:44 pm EDT

I have three unauthorized charges from facebook on my card. 1 charge is for $20 and the other two are for $10. Please take this off my card and reimburse my money.

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Lindhow
Lithia Springs, US
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Nov 03, 2012 10:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My mom gets Social Security benefits on a card and this facebook website took 100.00 off her card this month. They give you a # but its just a recording. Has any one figured out how to get your money back from this scam?

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angidishman
Aloha, US
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Jan 17, 2013 3:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i have 21 facebook charges on my card all from the 17th of jan. 2013 i approved one 40.00 charge and one 16.00 charge on the 16th of jan 2013 all the other charges i was not aware of.

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Jackie Hinkle
Piedmont, US
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Mar 18, 2013 10:57 am EDT

I was charged $37.50 on my debit card and I have no idea what this was for. date was 3/15/13 and I would like very much for this to be returned to me now. Jackie Hinkle, hinkle1939@windstream.net

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dfairchild
Elk Grove, US
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Oct 14, 2013 7:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

www.fb.me/cc CA - unauthorized credit card charges [Comment in Complaint]
I play the game candy saga and a couple of times purchased extra moves. Since I have had over 500.00 of charges made to both my credit card and checking in multiples of 10.00 that I have not authorize...cannot reach ANYONE at Facebook

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DawnMarie06
warminster, US
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Oct 15, 2013 10:07 am EDT

From 09.30.2013 to 10.15.2013 $103.00 has been taken out of my credit/debit card account. I have not authorized this nor has my husband. How do I go about getting my money back ? I will not post my credit card numbers up here but here is my email, feel free to contact me that way, ...georgendawn00@aol.com

Thank You, Dawn Webb

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Ernestine Hubbard
Duluth, US
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Mar 05, 2014 5:00 pm EST

charge my account without my premission my phone number is [protected]

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Ernestine Hubbard
Duluth, US
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Mar 05, 2014 5:03 pm EST

charged my bank account without my premission my phone number is [protected]

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Dawn Lebotte
US
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Mar 27, 2014 9:32 am EDT

since feb.2014 until now i have been charged with1711.41 worth of facebook credits which i have not done. my bank has been charging me 30.00 in fees for each of these overdraft charges. I have not included this in the above amount. I would like this amount returned into my bank account now, or as soon as possible. A child must of done this, I always wait until I can collect credits weather it is 3 or 4 hours.
My money is for bills, i am on a payment plans and i this money back.please return my call as soon as possible.Thank you, Dawn leBotte

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Dawn Lebotte
US
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Mar 27, 2014 9:34 am EDT

i need this money back now. Please!

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Glenda Glass
Nunnelly, US
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Apr 04, 2014 9:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did not authorize any of these charges and I want my money back in my account. Please have someone call Me ASAP
03/31/2014CHECK CARD PURCHASE MERCHANT PURCHASE TERMINAL 469216 FACEBK 6JMXZ5SLS2 www fb me CA XXXXXXXXXXXX7348 SEQ # [protected].52819.1503/31/2014CHECK CARD PURCHASE MERCHANT PURCHASE TERMINAL 469216 FACEBK RMER56JLS2 www fb me CA XXXXXXXXXXXX7348 SEQ # [protected].031, 072.6703/31/2014CHECK CARD PURCHASE MERCHANT PURCHASE TERMINAL 469216 FACEBK FXXUX5EMS2 www fb me CA XXXXXXXXXXXX7348 SEQ # [protected].03

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Karen m. Sabattis
Princeton, US
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Apr 05, 2014 10:13 am EDT

I was charged twice for $18.00 on double down casino and i had only authorized one payment of $18.00, please reverse or charge of 18.00 on my visa card, i dont trust having my credit card information on this site now, what are you going to do about this?

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bugsh
Salmon Arm, CA
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Apr 05, 2014 6:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have paid $39.13 to play on slots craze, this is probably a scam, but how do I cash out when I am playing? Please inform me. i have cancelled this CC

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Dorit Arad
IL
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Apr 07, 2014 7:38 am EDT

Hi bugsh,

please contact our support team and we'll look into this for you!
Support mail: support@slotscraze.zendesk.com

Thanks
Dorit
Slots Craze Support

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Debradaigle
Worcester, US
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Apr 07, 2014 8:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i never bought nothing in facebook you charge me 14.99

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Monica Durben
Normal, US
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Apr 09, 2014 7:16 pm EDT

I have a charge pending of $49.90 (yesterday or today) and a charge of $2.00 on 040414 that I did not authorize. Please contact me immediately on this.

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Banking Section
US
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Apr 10, 2014 2:21 am EDT

Pls share us contact number so we can resolve ur issue.

Best regards,
HDFC Bank

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Koala 7
Brisbane, AU
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Jul 20, 2014 12:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had several People I don't know sending me free coins . Everyday for weeks .
I clicked on the Name as it said "Daily Coins" it took me to an unknown Sender.
I kept removing them. Then suddenly they stopped.I must have had about 40 unknown senders giving me free coins.
Hoping I would click onto them.
Then I get malicious e.mails from Pay Pal saying I ordered something (I didn't). I reported them to Pay Pal. Off E.Bay.
Thank goodness they recognised them as malicious and are investigating.
If you buy Facebook Credits..why isn't a password asked for? They just take the money if I click on buy Coins.
Why isn't a Password asked for ? Especially from Pay Pal.
So anyone can use my account. But who to you go to ?
Please Face Book. Answer us.
Now I am out of pocket through these Face Book credits.

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P. H. 1
US
Send a message
Dec 11, 2014 10:47 pm EST

I have received two unauthorized charges. Please contact me at [protected]

  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  6. View all Facebook contacts
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