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Facebook Complaints 1402

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10:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook customer support

I open my Facebook account with my number. Now that telephone number removed by a team! God knows what reason. Never used email on the account. I can't access my account or get code to login! My account was link with my son as his mother. I emailed many times FB failed to respond, ask ID I sent ID! Still 6 weeks I cannot access my account. Just opened new account with email used London number for security than add my picture than my account locked telling me FB monitoring my account! How am I able to ask for support if you prevent me open new one so I can complaint! I need urgent explanation why FB customer service do such a thing !

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Bruce Grainger
US
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Sep 02, 2019 9:10 pm EDT

Facebook. Both my account and my wife's both have bee cloned and the personal details copied. I am unimpressed that it takes a rather long time to find you

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E
5:18 am EDT

Facebook new-upgraded artificial lily solar garden stake lights (2 packs of 8 lilies) × 1"

Back in May, I ordered TWO packs of EIGHT LILIES (Blue/Purple/Multi Colours) + ONE.

Hello Eileen Edwards,
You sent a payment of $33.98 USD to 南昌唛驰信息技术有限公司
(shopify1@htddy.com)
It may take a few moments for this transaction to appear in your account.
Merchant
南昌唛驰信息技术有限公司
shopify1@htddy.com
Instructions to merchant
You haven't entered any instructions.
Delivery address - confirmed
Eileen Edwards
Hill View, Sheepcote Lane
Orpington, N/A
BR5 4ET
United Kingdom
Dispatch details
The seller hasn't provided any dispatch details yet.
Description Unit price Qty Amount
New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) - Blue+Purple / Multi-Colors
$28.99 USD 1 $28.99 USD
Subtotal $28.99 USD
Postage and packaging $4.99 USD
Total $33.98 USD
Payment $33.98 USD
Charge will appear on your credit card statement as 'PAYPAL *NANCHANGMAC'
Payment sent to shopify1@htddy.com
From amount £27.45 GBP
To amount $33.98 USD
Exchange rate: 1 GBP = 1.23797 USD
Invoice ID: c9202977505349.1

I only received ONE purple flower. In June I asked where my other TWO packs were.
I received a reply saying "reflect this problem to our warehouse to confirm whether they sent the wrong item. Please don't worry. A satisfied solution will be provided once we receive a confirmation".
On 26 June I then received: "We have reflected this issue to our shipping department to avoid the same mistake appearing again. In order to apologize for this issue, we would like to issue refund of 30% and you keep the item to save your time and money. Is it acceptable for you? Meanwhile, when you receive the partial refund, you could purchase the missing part in your local shops." I asked for as FULL refund.
On 31st July I received: "According to your order and the products you receive. We have checked the warehouse and only sent half of the goods to you. Please accept our deep apologies. Could I suggest that we issue a partial refund of 35% as a compensation to ease your unhappiness? Is it acceptable for you? I again asked for a FULL refund.
On 5th August I received: "We are so sorry that the goods you received can not meet your satisfaction. The product is workable without any quality issues. If you really don't want it. Could I suggest that you return it to us for full refund? But please kindly understand that you need to pay the shipping fee. When we receive the return unit, a full refund will be issued as soon as possible. Please pack it well if you decide to return it. I told them I no longer had the box.
On 8th August I received: "We are sincerely sorry for the inconveniences caused to you.Usually you have to pay more than $20 in shipping fee. We really hope you can have a good experience on our store, to save your time and not spend your money. Could I suggest that we issue a partial refund of 11.89 USD as a compensation to ease your unhappiness? Is it acceptable for you? Please consider that our products are of good quality and can be used in order to save your time and money. Could you please consider our offer once? I replied "As you can see from below, I paid $33.98, which is £21.19. $11.9 would only be £7.47. I do not accept this ridiculous refund. I ordered this back in May and only received ONE lily, which would cost me a a third of the amount I paid. This has gone on long enough.
Unless I receive my FULL refund of $33.98, I shall write a report of the far from "good experience on our store"
On 16th August I received: "I am sorry for the inconvenience caused to you, Please do understand we can not refund full. Because your product which we have given a big sale, we spend a lot in manpower. I am very sorry, the maximum refund we can accept is11.89USD. have a nice day!

I am not very happy with this service, and unless I receive either my original order of TWO packs of EIGHT LILIES (Blue/Purple/Multi Colours) - or a FULL refund, I will contact eBay for their assistance.

Please can you help?
Eileen Edwards

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5:28 pm EDT

Facebook unwanted messages from notification@facebookmail.com

I tried to add a screenshot, which your system won't accept.

I request facebook to stop sending me emails from
notification@facebookmail.com
to either of my email addresses:
[protected]@ymail.com (this is the email address I use with my facebook account)
[protected]@gmail.com (I keep getting notifications at this address, even when i block them)

Rory Stephens
account holder for both of above email addresses

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6:50 pm EDT

Facebook abusive, harassment slander

Dear Facebook, My Daughter has a Business page which she cannot access, she doesn't know the password or the phone number for the account.
My Daughter has had a lot of harassing posts & people slandering her including photos of abusive messages, her reviews have went from 4.7 to 2.1 because of all this it's all lies.
Could you possibly remove all the posts i have mentioned or shut the page down,
http://beccalashesuk.co.uk/
This has ruined my daughters business leaving her feeling sucidal,
I have reported the comments many times, something needs done .
Kind Regards [protected]@gmail.com

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1:36 pm EDT

Facebook complaint

i have a charge for $10.00 ok my account that i did not make!

pos purchase ca [protected]
facebk rkthemny seq# 053062
5744

that is exactly how the charge is shown on my bank statement! the amount charged was $10.00 and i would like it refunded immediately! with a company the size of facebook i can't even fathom why you all would find it acceptable to steal money out of people's bank account!

i will never purchase [censored] from facebook ever again!

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2:44 pm EDT

Facebook check or debit card with amount borrowed on it

This happened on 7/3/2019 for the amount of $200.00. It was not made by me. I do not know what was purchased for this amount on Facebook, but I did not see anything from this purchase on any of my games that I purchase things on. There is no other thing on Facebook that is purchased by me. I want a refund of this money as it was for my rent. I do not know whom purchased something on Facebook using my account and card number, but I have never purchased anything with a single charge this high on any of my games. I hope you can resolve this problem? I need this money back.

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7:32 am EDT

Facebook restricting conservatives, and extreme political bias

I posted a picture with Conservative views. Facebook notified me that the post was against their policy, and took down the picture. They then restricted me from using most of the service. Then Facebook sent me a notice that they had made a mistake and that they were putting the picture back up. However, they neglected to take the restrictions off of me. Serveral of my friends hav shared and posted that same picture, and received no restrictions. Then again, another friend, received a notice that the post was against, then received a notice the post was not against, Facebook has become noted in the media for restricting Conservatives and their Freedom of Speech.

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8:06 am EDT

Facebook facebook

Hi,
I have an account on facebook and I have been blocked for 30 days. My concerns are I have found others with accounts showing pornographic images of actual intercourse male and female.
The reason I'm complaining is that I sent a remark to a picture and apparently it goes against your community standards, well I'm abit confused by this, because the said picture I said about earlier are ok and fine to show ? Could you please give me an explanation for this.
I have things for sale on market place and I can't answer back to people who are asking about items.
Would you please remove my ban.
Thank you.

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4:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook login issue

I have been complaining since 3 weeks. But facebook didnot solved it yet. I have issue that I have changed my cell phone. And in my new cell when I try to log in they say try to login with code generator. From where should I ceck my code generator? Because I am no where loginn in facebook from any other device or cell phone. Then they send me code on my number. Which I am not receiving it since 3 weeks. Whats all this? I have provided my identity card to facebook for security purpose. But still they didnot took any action. I want facebook to solve my issue as soon as possible. Secondly the email address which I made for facebook 7 years ago. I donot have any excess to that email too. Because I never opened that email. That email purpose was just to make id on facebook. The email address of my account is [protected]@yahoo.com and the cell phone number which is registered with face book is [protected] on which I can not get any code for login. I request facebook to solve my problem, as soon as possible. And give me a feedback soon on my given working email address.
[protected]@gmail.com

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11:38 am EDT

Facebook wig

Order placed July 12, no updates, paid thru paypal for the first time (never should have done that ) Can't get update on shipment, order number does not exist. Checked with USPS, no such tracking number . Have been given three different email addresses which do not exist. I don't understand paypal charging you before item is shipped and even doing business with a company that does not exist. VERY FRUSTRATED AND WON'T LET IT HAPPEN TO ME AGAIN AND WARNING OTHERS!

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5:52 pm EDT

Facebook I am making a complaint regarding possible pictures and videos put on certain individuals' facebook pages.

Hi, my name is Dana C. Ayers. I am an up and coming entrepreneur and I, along with my legal support, am trying to perform damage control regarding my past. I may have been taped in the act of sexual intercourse or and sexual acts. I am an unofficial advocate for my community, which is now Bedford Stuyvesant (formerly Ocean Hill, Brownsville). These individuals that I helped to go to work, get their kids in schools, fed, clothed them, etc. with my own money have been in cahoots with me after I helped them get on their feet. Please advise. They have stolen everything and anything they wanted to take from me. My mother is a guilty party because they are using her to get to me. This is a situation the FTC is watching along with NYPD and the Feds because my family also have ties to the Vatican. My cell number is [protected]. They have just hijacked my emails for my home-based business. My cell is on 24 hours. Thank you. I am disabled and have been since 1996. This is people, who know me now. They have called my contacts and am trying to prevent me from making money for myself. These are violent offenders. This fraud has been going on since July of 2014 till now. I will be moving out. This is a personal situation. They're in all of my technology. I have been in and out of the hospital due to this. It's so serious that I may have to be escorted out of this neighborhood for my safety. They have tried to destroy my image w/o a cause.

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10:31 am EDT

Facebook fraud

Kindly note that in November 2018 I got Peugeot car from Iraq/ Kurdistan regin dealer and the company facebook attached.
https://www.facebook.com/Peugeotk/
and I have 3 years contract warranty still valid till November 2021.
my car is showing an engine fault warning sign and it is not working properly.

Peugeot service center refuses to chek the car first and after two weeks of communications, they checked the car with no results.

I have been informed that they do not know how to handle Peugeot cars and I need to find the issue somewhere else.

kindly note it been two months my car is not working properly with warning signs and there is no other dealer in this region.

I need solutions

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8:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook calligraphy

I presented Mrs. Maurer with a pair of Schyluer ESV Bibles, hand stitched in goatskin and hand bound (Full sized valued at $200, and a personal sized valued at $185, totaled at $385, plus tax totaling $408).

I discussed the job: inscriptions inside the two bibles with identical scriptural quotes, a prayer, and to fill out the presentation page.

Ms. Maurer accepted the job and asked if I wished to have a draft sent prior to her working on the bibles, I indicated "yes". We worked out the draft (after several back and forth conversations via phone) and she proceeded to work on the bibles. When I received the bibles on 7/25/19, the personal sized Schyluer bible had an ink stain on the gilded page, on the interior back cover of the leather, and on the back cover of the bible. The prayer I asked to have her inscribed was crooked. The full sized Schyluer bible had a gold ink stain on the back cover, and the presentation page had a smear of ink on it. Overall, the calligraphy was sub-par for the $100 I paid for the work. The calligraphy was inconsistent, meaning more specifically, the lettering was light and dark in various spots.

I am not an expert in this field, but had a different calligrapher inscriber three (3) of my personal bibles. The cost of the work was 1/3 the cost of Mrs. Maurer's and the lettering was flawless and consistent.

When I emailed Ms. Maurer with my complaints on 7/25, she did not reply and did not even have the professional courtesy to call and say she had made an error. Her work was sloppy and inconsistent with any ethical standards and she refused to reimbursement for the cost of the bibles. She replied via email she would "try and fix the work" and "refund me for the $120" I paid for labor and shipping. This is not sufficient. I would not recommend her work to anyone for any project.

On July 26, 2019, I called her number only to have her husband answer the phone and he threatened lawsuits (for slander) should I exercise my First Amendment Right to share my experience and report the damages to the Pennsylvania Attorney General's Office as well as the Better Business Bureau.

I am OUTRAGED that this so called "professional" refuses to take accountability for her errors. I have had my own personal ESV Reformation Study Bibles inscribed by a local calligrapher who did outstanding work and can compare her work with Carol Maurer's. I have had to re-order two new Schyluer bibles (a full sized and personal sized) valued at $408 and I am out the $100 cost for Mrs. Maurer to do the work and the prepaid $20 in FedEx ground shipping I sent to her via USPS money order.

The correct course of action was to either fix the bibles to "like new" condition or replace them and re-do the work. She did neither.

I expect that something be done to ensure that this does not happen to another individual seeking to have a precious book, bible, or other related calligraphy worked completed by this unethical individual.

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Update by Michael J. Stevko
Sep 04, 2019 10:00 am EDT

As of 9/3/19, merchant refunded me for "services" provided along with shipping I paid, but DID NOT refund me for the $428 in destroyed bibles.

Furthermore, this "merchant" is having people go on yelp and write positive reviews to offset any negative reviews. These are people personally or professional affiliated with this business.

If you make a mistake, own up to it and replace the items. DO NOT trust your valuable documents, or any calligraphy with this merchant.

Note photos: crooked inscription, ink stains on gold gilding, ink stains on goatskin leather covers.

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Update by Michael J. Stevko
Aug 26, 2019 2:03 pm EDT

This "merchant" has as of 8/26/19:

1. Claimed their attorney contacted me to resolve this issue-FALSE

2. Claimed they refunded me $100 for services-FALSE

3. Upon recent complaint filed with the BBB, this merchant has tried to claim "they are no longer in business" to offset my factual review of their horrible service, destruction of personal property, and theft of my $100 for services not rendered

4. Had Amy C. (other review listed) --who is affiliated with this merchant-- write a positive review.

Do not trust your important documents, books or calligraphy with this merchant, when she makes a mistake, she will take your money and run.

Update by Michael J. Stevko
Jul 27, 2019 2:02 pm EDT

As an update, Carol reached out to me to offer a refund for her services ONLY $100), but not to replace the bibles. She claims that the ink isn't ink at all and that the bible is "fixable". #1 I am not satisfied with the job she did, so the bibles would have to be replaced regardless, #2 I do not trust this woman and #3 I am on a timetable to re order the bibles, get them to me, and find a new calligrapher to do the job in time for my anniversary. I'm not handing my wife a "fixable" bible, I'm giving her an heirloom piece that will be passed down to our children someday.

In an extremely condescending email, after I asked how she proposed to fix the bibles, she said "what concern is it to you how I do it?..." and then went on to ask if I had "training in mediums and 30 years of experience as a calligrapher...". I'm no calligrapher, but I know when a job is shoddy and rushed and if she has 30 years of experience and failed to check what she back to me, I'm not impressed.

Resolved

Merchant issued full refund.

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3:53 pm EDT

Facebook painting of house interior

My $3, 800.00 paint job here's the story : After paying Tyler Micheal James Zimmer --Tyler's Paint, Stucco and More--- $3, 850.00 to have the following work done --- See estimate below---
tyler zimmer
To:DAHickman
Apr 17 at 11:47 AM
Good morning guys, just touching base and sending a breakdown of the estimate. For materials, i use my own brushes, paint trays ect. so i don't charge for any of those. also I don't add anything extra to what a charge for paints or materials, the price i pay is what a charge my customers.
Estimated Materials
Paint- 13 Gallons, 8 for walls, 5 for ceilings (two coats) = $650
6-10 Rolls of blue tape (taping off all wood) = $60
3 Plastic rolls, Tape for repairs, Patch for repairs, paint rollers = $90
Total= $800
Labor Cost
Taping off all wood and trimcrown
Ceiling and wall repairs multiple rooms
Wallpaper removal multiple rooms
Window trim repair ( two windows )
Ceiling fan removalinstallation
Hardwood stairs + Landing installation
Painting of all walls and ceilings (two coats)
Disposal of all garbage
8 full days myself with 3 days another person coming in with me for the day ( 11 man days )
*possible half day on 9th day
Total = $2725
Full Estimated Cost
Materials+Labor= $3525*
If you have questions about anything don't hesitate to give me a call at [protected]

I now have to hire someone to come in and FIX everything that was supposed to be done correctly, not only that but what was included in the estimate was NOT ALL Done !
Every time I mentioned a problem Tyler's retort was "your ceiling is curved" "Your walls are not straight" "you are seeing shadows" "If I stopped to fix everything I'd be here for a week just doing that" and far more. Such as "I know where the fixes are without being told"
Prior to commencing the job Tyler was all "I can do that, I can fix that"
When it actually came time to do "that" he did NOT do it.
Tyler's quote on the job was for an additional man for 3 days…. An additional man was there for 2 hours not 3 days!
The additional man "Dan" did the landing the stairs were NOT touched at all.
Tyler did remove the ceiling fan and hang the new light fixture, which should have been hung higher, which now has to have 3 links removed and re-hung properly! Tyler did come to the house to do some fixes, he had not showered for days, I was so sick from him being near me, I may not hear well but my sense of smell is ACUTE. He wanted $200.00 more to fix a crack he initially said "I can fix that, I can do that" I said NO.
I have emailed Tyler my Husband has left Tyler voicemail and I have messaged Tyler on Facebook more than once. I did warn him that I would take this to Social media as he bragged about how his Derogatory comments led a client to pay up promptly. Tyler was paid in full actually in excess of the job quote as he stated he had to buy an additional $300.00 worth of paint.
Five gallons of paint Beher at home depot are $110.00 a pail $45.00 a gallon do the math . Photos are attached and not every thing has been photographed

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7:06 pm EDT

Facebook service@starriersky.com - outside solar iris lights

Spent $90.00 buying 28 beautiful solar lights on facebook. I received 3 and they said that they had a policy that they could only give 30% back.
service@starriersky

I received just three, one of each, solar stake lights, where are the others? I paid $90.00 please fix this. Thank you, Linda Creswell11
Yahoo
/
Inbox

Linda Creswell
Order summary Shopping cartProduct imageDescriptionQuantityPrice 1 New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Purple+Red / Multi-Colors 1 $28.99 1 New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Blue+Purple / Multi-Colors 1 $28.99 1 New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Red+Blue / Multi-Colors 1 $28.99 Scroll for more items Cost summaryDescriptionPriceSubtotal $86.97 Shipping Free Total USD $86.97

Jun 18 at 6:52 PM

+8 from me, jkefu

Linda Creswell
To:
jkefu

Jul 12 at 5:34 PM

Paid for it, send me what I ordered. You guys are really a rip off. I have contacted paypal and reported you and I will leave a bad review on your company on Facebook.
Shame on you,

Linda Creswell

Sent from Mail for Windows 10

From: jkefu
Sent: Friday, July 12, 2019 4:26 AM
To: Linda Creswell
Subject: Re: RE: Re: I received just three, one of each, solar stakelights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell

Dear customer,

Thanks for your support and concern on our store.

We are very sorry for all the inconvenience caused to you. We understand your feeling that you really need it urgently and you have waited for a very long time. However, according to our company's rule, we are not allowed to resend. In order to show our sincere apology for this issue, we would like to issue a partial refund of 34.78 USD as a compensation. Is it acceptable for you? Very sorry and hope for your understanding. After receiving the partial refund, you can continue to order our products in our store.

Looking forward to hearing from you.

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

2019-07-12

jkefu

发件人:Linda Creswell
发送时间:2019-07-11 18:08
主题:Re: RE: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell
收件人:"jkefu"
抄送:

You need to send me what I ordered, period, or refund my money, Period.

On ‎Wednesday‎, ‎July‎ ‎10‎, ‎2019‎ ‎10‎:‎55‎:‎56‎ ‎PM‎ ‎CDT, jkefu wrote:

Dear customer,

Thanks for your support and concern on our store.

We are very sorry that you still misunderstood our description. The specifications of our products are 2 Packs of 8 Lilies. That means ordering a package include 2 Solar LED Flower Lights, you will get 2 X 1 pack of 4 llilies lights (Total 8 lilies light).

We are sincerely sorry for the inconveniences caused to you.Usually you have to pay more than $20 in shipping fee. We really hope you can have a good experience on our store, to save your time and not spend your money. Could I suggest that we issue a partial refund of 45% as a compensation to ease your unhappiness? Is it acceptable for you? Please consider that our products are of good quality and can be used in order to save your time and money. Could you please consider our offer once?

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

2019-07-11

jkefu

发件人:Linda Creswell
发送时间:2019-07-10 17:05
主题:RE: RE: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell
收件人:"jkefu"
抄送:

No. It is not acceptable. I want my money back. I paid $90.00 and got three solar lights. I want my money back or the rest of the solar lights that I paid for.

Thank you,
Linda Creswell

Sent from Mail for Windows 10

From: jkefu
Sent: Tuesday, July 9, 2019 8:31 PM
To: Linda Creswell
Subject: Re: RE: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell

Dear customer,

Thanks for your support and concern on our store.

We are very sorry for all the inconvenience caused to you. We understand your feeling that you really need it urgently and you have waited for a very long time. However, according to our company's rule, we are not allowed to resend. In order to show our sincere apology for this issue, we would like to issue a partial refund of 40% as a compensation. Is it acceptable for you? Very sorry and hope for your understanding. After receiving the partial refund, you can continue to order our products in our store.

Looking forward to hearing from you.

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

2019-07-10

jkefu

发件人:Linda Creswell
发送时间:2019-07-08 22:00
主题:RE: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, Linda Creswell
收件人:"jkefu"
抄送:

A 30% discount is not acceptable. I ordered $90.00 worth not 30%. I will send the three back that you sent me if you send me a box at 29205 Fairchild ST., Warsaw, Mo 65355. Please refund my money back.

Linda Creswell

Sent from Mail for Windows 10

From: jkefu
Sent: Monday, July 1, 2019 5:00 AM
To: Linda Creswell
Subject: Re: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, Linda Creswell

Dear customer,

Thanks for your support and concern on our store.

We would like to show our sincere apology for this issue. It should be caused by the reason that our warehouse staff forgot to put the accessories inside the package when they shipped the product out. As usual, our warehouse staffs check the package before they send it out. But they have to deal with thousands of packages every day. Please understand. We have reflected this issue to our shipping department to avoid the same mistake appearing again. In order to apologize for this issue, we would like to issue refund of 30% and you keep the item to save your time and money. Is it acceptable for you? Meanwhile, when you receive the partial refund, you could purchase the missing part in your local shops.

Looking forward to hearing from you.

Have a nice day.
Best regards!

2019-07-01

jkefu

发件人:Linda Creswell
发送时间:2019-06-27 23:42
主题:Re: I received just three, one of each, solar stake lights, where are the others? I paid $90.00 please fix this. Thank you, Linda Creswell
收件人:"jkefu"
抄送:

Well you got me. I have only a picture of what I received I do not have the original box.

On Tuesday, June 25, 2019, 04:36:50 AM CDT, jkefu wrote:

Dear customer,

Thanks for your support and concern on our store.

We are really sorry for the inconvenience caused to you. Could you please kindly do us a favor to provide us some pictures(with the shipping label and product ID on the package) to show what you received and the screenshot of your order information(including your order number)? We will reflect this problem to our warehouse to confirm whether they sent the wrong item. Please don't worry. A satisfied solution will be provided once we receive a confirmation from our warehouse.

Your cooperation will be highly appreciated.

Looking forward to hearing from you.

Have a nice day.
Best regards!

2019-06-25

jkefu

发件人:Linda Creswell
发送时间:2019-06-19 07:52
主题:I received just three, one of each, solar stake lights, where are the others? I paid $90.00 please fix this. Thank you, Linda Creswell
收件人:"jkefu"
抄送:

Order summary
Shopping cart
Product image
Description
Quantity
Price

1
New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Purple+Red / Multi-Colors
1
$28.99

1
New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Blue+Purple / Multi-Colors
1
$28.99

1
New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Red+Blue / Multi-Colors
1
$28.99
Scroll for more items
Cost summary
Description
Price
Subtotal
$86.97
Shipping
Free
Total
USD $86.97

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jkefu
To:
Linda Creswell

Jul 15 at 1:43 AM

Dear customer,

Thanks for your support and concern on our store.

We are very sorry for all the inconvenience caused to you. We understand your feeling that you really need it urgently and you have waited for a very long time. However, according to our company's rule, we are not allowed to resend. Please consider our partial refund again?

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

2019-07-15

jkefu

发件人:Linda Creswell
发送时间:2019-07-13 06:34
主题:RE: RE: Re: I received just three, one of each, solar stakelights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell
收件人:"jkefu"
抄送:

Paid for it, send me what I ordered. You guys are really a rip off. I have contacted paypal and reported you and I will leave a bad review on your company on Facebook.
Shame on you,

Linda Creswell

Sent from Mail for Windows 10

From: jkefu
Sent: Friday, July 12, 2019 4:26 AM
To: Linda Creswell
Subject: Re: RE: Re: I received just three, one of each, solar stakelights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell

Dear customer,

Thanks for your support and concern on our store.

We are very sorry for all the inconvenience caused to you. We understand your feeling that you really need it urgently and you have waited for a very long time. However, according to our company's rule, we are not allowed to resend. In order to show our sincere apology for this issue, we would like to issue a partial refund of 34.78 USD as a compensation. Is it acceptable for you? Very sorry and hope for your understanding. After receiving the partial refund, you can continue to order our products in our store.

Looking forward to hearing from you.

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

2019-07-12

jkefu

发件人:Linda Creswell
发送时间:2019-07-11 18:08
主题:Re: RE: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell
收件人:"jkefu"
抄送:

You need to send me what I ordered, period, or refund my money, Period.

On ‎Wednesday‎, ‎July‎ ‎10‎, ‎2019‎ ‎10‎:‎55‎:‎56‎ ‎PM‎ ‎CDT, jkefu wrote:

Dear customer,

Thanks for your support and concern on our store.

We are very sorry that you still misunderstood our description. The specifications of our products are 2 Packs of 8 Lilies. That means ordering a package include 2 Solar LED Flower Lights, you will get 2 X 1 pack of 4 llilies lights (Total 8 lilies light).

We are sincerely sorry for the inconveniences caused to you.Usually you have to pay more than $20 in shipping fee. We really hope you can have a good experience on our store, to save your time and not spend your money. Could I suggest that we issue a partial refund of 45% as a compensation to ease your unhappiness? Is it acceptable for you? Please consider that our products are of good quality and can be used in order to save your time and money. Could you please consider our offer once?

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

2019-07-11

jkefu

发件人:Linda Creswell
发送时间:2019-07-10 17:05
主题:RE: RE: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell
收件人:"jkefu"
抄送:

No. It is not acceptable. I want my money back. I paid $90.00 and got three solar lights. I want my money back or the rest of the solar lights that I paid for.

Thank you,
Linda Creswell

Sent from Mail for Windows 10

From: jkefu
Sent: Tuesday, July 9, 2019 8:31 PM
To: Linda Creswell
Subject: Re: RE: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, LindaCreswell

Dear customer,

Thanks for your support and concern on our store.

We are very sorry for all the inconvenience caused to you. We understand your feeling that you really need it urgently and you have waited for a very long time. However, according to our company's rule, we are not allowed to resend. In order to show our sincere apology for this issue, we would like to issue a partial refund of 40% as a compensation. Is it acceptable for you? Very sorry and hope for your understanding. After receiving the partial refund, you can continue to order our products in our store.

Looking forward to hearing from you.

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

2019-07-10

jkefu

发件人:Linda Creswell
发送时间:2019-07-08 22:00
主题:RE: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, Linda Creswell
收件人:"jkefu"
抄送:

A 30% discount is not acceptable. I ordered $90.00 worth not 30%. I will send the three back that you sent me if you send me a box at 29205 Fairchild ST., Warsaw, Mo 65355. Please refund my money back.

Linda Creswell

Sent from Mail for Windows 10

From: jkefu
Sent: Monday, July 1, 2019 5:00 AM
To: Linda Creswell
Subject: Re: Re: I received just three, one of each, solar stake lights, whereare the others? I paid $90.00 please fix this. Thank you, Linda Creswell

Dear customer,

Thanks for your support and concern on our store.

We would like to show our sincere apology for this issue. It should be caused by the reason that our warehouse staff forgot to put the accessories inside the package when they shipped the product out. As usual, our warehouse staffs check the package before they send it out. But they have to deal with thousands of packages every day. Please understand. We have reflected this issue to our shipping department to avoid the same mistake appearing again. In order to apologize for this issue, we would like to issue refund of 30% and you keep the item to save your time and money. Is it acceptable for you? Meanwhile, when you receive the partial refund, you could purchase the missing part in your local shops.

Looking forward to hearing from you.

Have a nice day.
Best regards!

2019-07-01

jkefu

发件人:Linda Creswell
发送时间:2019-06-27 23:42
主题:Re: I received just three, one of each, solar stake lights, where are the others? I paid $90.00 please fix this. Thank you, Linda Creswell
收件人:"jkefu"
抄送:

Well you got me. I have only a picture of what I received I do not have the original box.

On Tuesday, June 25, 2019, 04:36:50 AM CDT, jkefu wrote:

Dear customer,

Thanks for your support and concern on our store.

We are really sorry for the inconvenience caused to you. Could you please kindly do us a favor to provide us some pictures(with the shipping label and product ID on the package) to show what you received and the screenshot of your order information(including your order number)? We will reflect this problem to our warehouse to confirm whether they sent the wrong item. Please don't worry. A satisfied solution will be provided once we receive a confirmation from our warehouse.

Your cooperation will be highly appreciated.

Looking forward to hearing from you.

Have a nice day.
Best regards!

2019-06-25

jkefu

发件人:Linda Creswell
发送时间:2019-06-19 07:52
主题:I received just three, one of each, solar stake lights, where are the others? I paid $90.00 please fix this. Thank you, Linda Creswell
收件人:"jkefu"
抄送:

Order summary
Shopping cart
Product image
Description
Quantity
Price

1
New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Purple+Red / Multi-Colors
1
$28.99

1
New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Blue+Purple / Multi-Colors
1
$28.99

1
New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) Red+Blue / Multi-Colors
1
$28.99
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Cost summary
Description
Price
Subtotal
$86.97
Shipping
Free
Total
USD $86.97

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Read full review of Facebook and 1 comment
Update by Richard Creswell
Jul 18, 2019 7:09 pm EDT

I am not the only one who has a complaint about this company.

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1 comment
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E
E
Eileen Edwards
GB
Send a message
Aug 16, 2019 5:36 am EDT

DO NOT USE THIS COMPANY. READ THE BELOW COMMENTS.

Back in May I ordered "New-Upgraded Artificial Lily Solar Garden Stake Lights (2 Packs of 8 Lilies) × 1"
I only received the +1, so I asked for the rest of my order.
I was told there was 'warehouse problems', the offered a 30% then a 35% refund. I asked for a FULL refund.
I was then offered a $11.89 refund - take it or leave it attitude.

I have made a formal complaint.

THIS COMPANY IS A CON.

R
Author of the review
R
Richard Creswell
US
Send a message
Aug 16, 2019 8:51 am EDT

I had the same experience. Since I paid through paypal I was able to get my money back. I made a complaint to Facebook but never heard from them. Do you think we need to call headquarters in California?

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7:56 pm EDT
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I am blocked now 24/7 because i am anti trump. They keep Trump hate and fake news. I see many Anti Trump are targeted and attacked and you cant do a damn thing. They need to go away or quit beinfg as racist as Trump. I get restricted if not in Facebook jail and they wont even say why. They have never replied back. I am being targeted and cant do a damn thing.

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4:56 pm EDT

Facebook new facebook rule to not allow pets giveaway or sale on page anymore

On our local sellers page we are no longer able to put up free kittens or dogs without the ad being removed. When did this happen and why is it a rule. We are a small town and depend on this media to help with lost animals or to help locate home for dog and cat litters. Is there anything we can do to change this? We have a large population of unwanted animals and this rule is going to add to this problem in our town of Dalhart, Texas.

my email is: [protected]@yahoo.com for any response.

Thank you,
Sheila Wallace

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8:58 am EDT

Facebook two orders I paid for in may and still have not received

I placed two orders, #13283 and #13248, with advertisers on Facebook (Gimmegimme) and paid for them in May. They are the Playmate Giant Inflatable Land Wheels. I still have not received them. I get canned messages that my items have been back ordered. As the items were gifts I cancelled the orders when they could not arrive on time. Gimmegimme refused to cancel or refund my money. They sent me tracking numbers that do not work. Its been two months and they will not respond to me personally as I have requested. I just keep getting canned emails saying my order is on its way. It is still not here. I want my money refunded and them off Facebook when they no longer have these items and cannot treat their customers fairly. I no longer want these items as they were birthday gifts for my grandchildren who never got them.

Gimmegimme is taking money for items they do not have and cannot make available in a timely manner. They continue to take orders they cannot fill.

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5:42 am EDT

Facebook unknown credit card charges

Dear sir/Madam

The mention has been charged to my credit card I not made any transaction. Please let know what is this about.

Regards

John Arul Roy

27/06/2019 FACEBK *YQFHDM6LS2 fb.me/ads IE INR 143.74 DR USD 2.00 DR
26/06/2019 FACEBK *T2C25MW4P2 [protected] IE INR 726.28 DR USD 10.08 DR
26/06/2019 FACEBK *BZZXQMJ4P2 [protected] IE INR 98.71 DR USD 1.37 DR

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7:40 pm EDT

Facebook deleted by account

it appears they don't want the "Art" pictures of the first lady, the nudes of her with another female or the plane and chains pictures of her Golden Year made public. although I found them on Facebook to begin with, and they have been public for years, FB objects, or their republican censors object . I had my sister post them and she was suspended, had my roommate post and she was suspended.

So it appears that the highly moral FB is making the moral judgment of American Standards, it appears they sense shame of their First Lady's breast and other Einstein qualities .

So thank you FB for the Moral standards of your immoral company, God Bless your First Lady and her naked body . Frozen and preserved for school children to enjoy in future generations, what would we do with your WHITE Moral JUDGEMENT . Make America Great and pass me the fotos of my naked first lady ?

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