Family Select Insurance’s earns a 4.6-star rating from 16 reviews, showing that the majority of policyholders are exceptionally satisfied with their coverage and service.
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Working with Family Select has been a smooth easy transition
Working with Family Select has been a smooth easy transition. We recently switched our Home and Auto insurance.
Excellent service and great savings as promised
Excellent service and great savings as promised. The entire process was quick, easy and professionally handled. Highly recommend.
You want to save, you need to talk to these people. Had a problem with getting a closing date. They told us one day than they changed it to another date, buying from an estate. Had to change the date insurance was to start. Thinking it was going to be a big problem I called and Ashley and Alex took care of my problem. Easy to work with and saves money, what more can you ask for!
Excellent customer service! Amanda was super responsive, replying quickly to my emails/calls and answering all my questions. She helped find me a better policy and worked with me to get it done ASAP. I cannot praise her enough!
It was a pleasure working with the family select Insurance team, with changing my auto and home insurance to family select i saved over $ 500. Thank you from the bottom of my pockets.
Fantastic experience, Amanda was knowledgeable, helpful, and friendly
Fantastic experience, Amanda was knowledgeable, helpful, and friendly. She made my transition from Massachusetts to Kentucky simple.
Fantastic experience, Amanda was knowledgeable, helpful, and friendly. She made my transition from Massachusetts to Kentucky simple.
Alex was great to work with and he saved me quite a bit of money over my existing policy.
Prompt responses to all questions and great customer service from Alex. Got what I wanted and needed in coverage for home and auto and even saved some money.
My experience with Family Select was very positive. My questions were answered promptly and completely. I saved vs my previous carrier with improved coverage.
Give star experience
Give star experience. Great service. Very professional. Alex was prompt in responding to questions. Saved a lot of money. Highly recommend.
I started out with Family Select Insurance approximately 3.5 years ago. At that time they were very helpful and saved me a lot of money yearly on my home insurance. Each year when the premium was due I would pay in full, that is up until this year, 2020. when i received the bill from the insurance company the premium was to the point that I thought it was way to high so I called them in August and asked if they could review my policy, they told me it wasn't due until October and they were working on other insurance policies. In the first week of September I sent them a letter asking them to review the dwelling coverage as I thought it was way to high for the the home we own, not one word from them. Later I decided to do some shopping on my own and found another company that was more reasonably with the coverage on my home and went with them. I sent another letter to Family Select indicating i was switching companies and guess what, not one call from them, not one letter from them. Their customer service sucks and I wouldn't recommend anyone to sign an insurance policy with them.
Very well run organization my agent was very professional Amanda knew her job and done it well.
Lovely and very professional. Amanda *** found me more coverage and at a cost lower than what I had been paying. And I never even left my house. Thank you Family Select. Susan D
Kala was wonderful! Friendly, knowledgeable and quick. She listened, got us better coverage for about 1/3 the price (condo policy) and managed to get me better auto insurance for about the same price. Could not be happier with the service! Thank you for advertising. I make it a point to 'shop local' because the people you employ live here too and together, we can all make a better community.
Very attentive and efficient with getting us set up with a new insurance provider and at a significantly lower cost!
Very attentive and efficient with getting us set up with a new insurance provider and at a significantly lower cost! Thank you Family Select!
Prompt responses to all questions and great customer service from Alex
Prompt responses to all questions and great customer service from Alex. Got what I wanted and needed in coverage for home and auto and even saved some money.
My experience with Family Select was very positive
My experience with Family Select was very positive. My questions were answered promptly and completely. I saved vs my previous carrier with improved coverage.
Working with family select insurance was pain free!
Working with family select insurance was pain free! Amanda was so knowledgeable and responded I quickly to my quote request and policy initiation! Very professional also
Lovely and very professional
Lovely and very professional. Amanda from Family Select Insurance found me more coverage and at a cost lower than what I had been paying. And I never even left my house. Thank you Family Select. Susan D
Just like the commercials advertise I now have a "happy face" lol
Just like the commercials advertise I now have a "happy face" lol. Very professional service. Saved me enough money that I switched both my Auto and Home insurance to Family Select.
It was a pleasure working with the family select Insurance team, with changing my auto and home insurance to family
It was a pleasure working with the family select Insurance team, with changing my auto and home insurance to family select i saved over $ 500. Thank you from the bottom of my pockets.
Excellent customer service!
Excellent customer service! Amanda was super responsive, replying quickly to my emails/calls and answering all my questions. She helped find me a better policy and worked with me to get it done ASAP. I cannot praise her enough!
Small delay in getting back with us initially, but that happens sometimes in a really busy office
Small delay in getting back with us initially, but that happens sometimes in a really busy office. Amanda was really friendly and helpful, and she helped us save money on our home and auto policies. I really believe these folks are as friendly and eager to help as they appear to be on the TV ads. Thanks!
You want to save, you need to talk to these people
You want to save, you need to talk to these people. Had a problem with getting a closing date. They told us one day than they changed it to another date, buying from an estate. Had to change the date insurance was to start. Thinking it was going to be a big problem I called and Ashley and Alex took care of my problem. Easy to work with and saves money, what more can you ask for!
Kala was wonderful!
Kala was wonderful! Friendly, knowledgeable and quick. She listened, got us better coverage for about 1/3 the price (condo policy) and managed to get me better auto insurance for about the same price. Could not be happier with the service! Thank you for advertising. I make it a point to 'shop local' because the people you employ live here too and together, we can all make a better community.
I started out with Family Select Insurance approximately 3.5 years ago
I started out with Family Select Insurance approximately 3.5 years ago. At that time they were very helpful and saved me a lot of money yearly on my home insurance. Each year when the premium was due I would pay in full, that is up until this year, 2020. when i received the bill from the insurance company the premium was to the point that I thought it was way to high so I called them in August and asked if they could review my policy, they told me it wasn't due until October and they were working on other insurance policies. In the first week of September I sent them a letter asking them to review the dwelling coverage as I thought it was way to high for the the home we own, not one word from them. Later I decided to do some shopping on my own and found another company that was more reasonably with the coverage on my home and went with them. I sent another letter to Family Select indicating i was switching companies and guess what, not one call from them, not one letter from them. Their customer service sucks and I wouldn't recommend anyone to sign an insurance policy with them.
Family Select Insurance Complaints 0
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Is Family Select Insurance Legit?
Family Select Insurance earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Family Select Insurance. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Family Select Insurance has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Family Select Insurance has claimed the domain name for familyselectinsurance.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Familyselectinsurance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Familyselectinsurance.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
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About Family Select Insurance
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Family Select Insurance Contacts
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Family Select Insurance phone numbers+1 (502) 454-7283+1 (502) 454-7283Click up if you have successfully reached Family Select Insurance by calling +1 (502) 454-7283 phone number 0 0 users reported that they have successfully reached Family Select Insurance by calling +1 (502) 454-7283 phone number Click down if you have unsuccessfully reached Family Select Insurance by calling +1 (502) 454-7283 phone number 0 0 users reported that they have UNsuccessfully reached Family Select Insurance by calling +1 (502) 454-7283 phone number
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Family Select Insurance emailscontact@familyselectinsurance.com99%Confidence score: 99%Supportashley.p@familyselectinsurance.com98%Confidence score: 98%amanda.t@familyselectinsurance.com89%Confidence score: 89%scott.l@familyselectinsurance.com88%Confidence score: 88%kelly.t@familyselectinsurance.com88%Confidence score: 88%alex.t@familyselectinsurance.com87%Confidence score: 87%noah.j@familyselectinsurance.com86%Confidence score: 86%kala.t@familyselectinsurance.com85%Confidence score: 85%ezquote@familyselectinsurance.com78%Confidence score: 78%
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Family Select Insurance address6409 Dutchmans Pkwy., Louisville, Kentucky, 40205, United States
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Family Select Insurance social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 20, 2024
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Very attentive and efficient with getting us set up with a new insurance provider and at a significantly lower cost! Thank you Family Select!
Working with Family Select has been a smooth easy transition. We recently switched our Home and Auto insurance.
Working with family select insurance was pain free! Amanda was so knowledgeable and responded I quickly to my quote request and policy initiation! Very professional also
was clear about the type of coverage we needed and our final premium total.