FareCompare
Reviews and Complaints

I booked a ticket from them but noticed it had some mistakes. I immediately called them and was on hold for almost one hour before they did me a favor and talked to me. We started to talk, they were making some corrections and all of a sudden we were disconnected. Called again. Waited for 30 minutes, asked a representative to transfer me to the woman I talked before, he said that there's no one who worked on my case. And hung up on me.
What about my ticket? Oh, nothing. With help of tons of emails, I could cancel it. No refund yet.

I bought tickets through the company www.farecompare.com. These jerks charged the date and time of the flight and no one warned me about it. No notification, no warning email. I simply wasted a lot of money and when I tried to get any compensation, the rep spoke in rude manner with me. Of course, no money back and no idea what to do now. They are liars and scammers, so be careful and better avoid them. As well as post comments about your experience with them.

I made a reservation for a hotel stay and just after I hit the reserve button, I realized I booked the wrong date. So I cancelled the reservation and rebooked the hotel for the correct date wthin 3 minutes of my first reservation. Well, farecompare.com says I have to pay the $25 cancellation fee, even though I rebooked it with them within minutes of the cancellation! Its not like anyone else would have lost out on the booking at the time. I was booking a reservation to a hotel which had an over 50% vacancy rate! I called customer service and asked to speak with the manager who insisted that the $25 change has no exceptions! Last time I am using farecompare! If you use them, dont make any mistakes! It will cost you! And to top it all off, the "deal" that they gave me was cheaper elsewhere! Farecompare.com is a "prey on the innocent people" website who makes money on your mistakes!

Many routes show up on their page at prices "as low as", "from" or "starting at". Even clicking one of them leads you to input a search for route and travels dates, and requires you to select 3 services from 6 or more listed. These listed sights are - themselves - ALSO fare search services, some of which ALSO compare multiple search services. I have tried every selection option available and I can NEVER - as in NEVER EVER - find an actual opportunity to purchase the fares listed on FARECOMPARE's webpages. I find this to common of MANY sites of this nature. We called this "BAIT & SWITCH" in my day! Where is the FTC or the State Attorney when you need them.