Fast & Friendly Express Car Wash’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with service.
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Rubber seal blown half way off
Going thru the dryer the rubber seal on top if my car came half way off about 3 feet of it. It's bubbled up in the middle and I can't get it to flatten out. I talked to the manager here at Maricopa Fast n Friendly who said there's nothing they can do. I explained it might blow off the rest of the way home n I'll loose it. He said they don't cost that much to replace Why should I replace something that happened in your carwash.
Fast & Friendly Express Car Wash on Olive Ave scratched the paint on my truck and didn't wanna take responsibility for it after I showed 'em the
Fast & Friendly Express Car Wash on Olive Ave scratched the paint on my truck and didn't wanna take responsibility for it after I showed 'em the damage right after I went through the car wash. Their machines scratched my hood, my right rear quarter panel, and the tailgate of my truck, and took the clear coating off. I did nothin' to deserve this sanding to my paint but and yet they tried to blame me. I paid extra for the best monthly washes and now have a scratched and scuffed up vehicle.
In March , I signed up for a whole month of unlimited service at Fast & Friendly Express Car Wash
In March , I signed up for a whole month of unlimited service at Fast & Friendly Express Car Wash. However, after about 20 days, I decided to cancel the service. Surprisingly, in August , I noticed charges on my account that were connected to the car wash I had canceled back in April . Confused, I reached out to Fast & Friendly to understand the reason behind these charges. They informed me that the charges were for the car wash service I had canceled 2.5 years ago.
Initially, when I spoke to ***, they were quite helpful and assured me that getting a refund would be straightforward. According to their records, it was evident that I hadn't used the car wash or my membership since April 10th. However, things took a different turn when I was contacted by ***. They played hardball and refused to refund my $675, claiming that my money had already been used. Eventually, Mark offered me a 50% refund, but then I received another message stating that no refund would be given. Their knowledge of my lack of usage, combined with their decision to keep my money, feels like bullying at its worst.
Is Fast & Friendly Express Car Wash Legit?
Fast & Friendly Express Car Wash earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Fast & Friendly Express Car Wash. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Fast & Friendly Express Car Wash has claimed the domain name for fastandfriendlycarwash.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Fastandfriendlycarwash.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fastandfriendlycarwash.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Fast & Friendly Express Car Wash protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Fast & Friendly Express Car Wash has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Fast & Friendly Express Car Wash Reviews 0
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About Fast & Friendly Express Car Wash
At Fast & Friendly Express Car Wash, we understand the importance of maintaining a clean and well-maintained vehicle. Our state-of-the-art facilities are equipped with the latest technology and equipment to ensure that your car receives the best possible care. Our team of highly trained professionals is dedicated to delivering a fast and efficient car wash experience, without compromising on quality.
We take pride in our attention to detail and strive to exceed customer expectations with every visit. Our comprehensive car wash packages are designed to cater to the specific needs of each vehicle, ensuring a thorough and effective cleaning process. From exterior washing and waxing to interior vacuuming and detailing, we offer a wide range of services to keep your car looking its best.
What sets Fast & Friendly Express Car Wash apart from other car wash services is our commitment to environmental sustainability. We utilize eco-friendly cleaning products and water conservation techniques to minimize our impact on the environment. Our advanced water recycling systems ensure that water is used efficiently, reducing waste and promoting sustainability.
In addition to our exceptional car wash services, Fast & Friendly Express Car Wash also offers convenient membership programs and loyalty rewards. Our membership programs provide customers with unlimited car washes at a discounted rate, allowing them to keep their vehicles clean and shiny all year round. With our loyalty rewards program, customers can earn points for every visit and redeem them for future services or discounts.
Customer satisfaction is our top priority, and we strive to provide a positive and enjoyable experience for every customer. Our friendly and knowledgeable staff is always ready to assist and answer any questions or concerns you may have. We value your time and aim to provide a fast and efficient car wash experience, ensuring that you can get back on the road with a clean and refreshed vehicle in no time.
Choose Fast & Friendly Express Car Wash for all your car cleaning and detailing needs. Experience the difference of our exceptional service, state-of-the-art facilities, and commitment to environmental sustainability. Trust us to keep your vehicle looking its best, while providing a convenient and enjoyable car wash experience.
Overview of Fast & Friendly Express Car Wash complaint handling
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Fast & Friendly Express Car Wash Contacts
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Fast & Friendly Express Car Wash phone numbers+1 (623) 512-4701+1 (623) 512-4701Click up if you have successfully reached Fast & Friendly Express Car Wash by calling +1 (623) 512-4701 phone number 0 0 users reported that they have successfully reached Fast & Friendly Express Car Wash by calling +1 (623) 512-4701 phone number Click down if you have unsuccessfully reached Fast & Friendly Express Car Wash by calling +1 (623) 512-4701 phone number 0 0 users reported that they have UNsuccessfully reached Fast & Friendly Express Car Wash by calling +1 (623) 512-4701 phone number
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Fast & Friendly Express Car Wash emailsinfo@fastandfriendlycarwash.com82%Confidence score: 82%Support
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Fast & Friendly Express Car Wash address6005 S 40th St Ste 5, Phoenix, Arizona, 85042-5153, United States
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Fast & Friendly Express Car Wash social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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