Fast Splash Car Wash’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with car wash experience.
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Damage to my vehicle
NO STARS!
My BRAND NEW windshield wiper was BROKEN OFF and I was advised by Alia that I could get a few extra washes. She NEVER asked for my name or account number even after I mentioned it. My husband and I currently have monthly memberships and have for YEARS. I really like the location on 6 Mile by my home but now have to consider getting another company. My money and car are NEVER to be treated less than or uncared for. My car is BRAND NEW and I KNOW it happened in the wash! The manager seemed nice enough but now the headquarters is showing me I REALLY don't matter and neither does my car or membership. I've been trying to get this resolved for almost a week now to no avail. I didn't think I would be taken advantage of like this by this company but I am. WOW! Thanks for letting me know how valued, myself, my membership, my husbands memberships, and our vehicles ARE NOT! This is the worst accommodation EVER for a car that had 3 miles on it! I had my car LESS than a week, took it to the car wash to transfer my membership from my old lease and then THIS happened. OH, did I tell you? Alia said she knows how cars work and that this couldn't happen because she's worked there over 25 years. Oh! BUT, when I spoke to Mike on Livernois AND Anthony on 6 Mile who advised me materials do come off vehicles. Thanks Alia and Fast Splash for showing me your TRUE colors and how much your customers REALLY mean to you.
Hey yal, if you don't know? NOW YOU KNOW!
Desired outcome: ALL I wanted was my item replaced and repaired. No fuss, no muss, and I've just gotten disappointed, disgraced, and disrespected.
carwash damaged my car
on Saturday, 10/8/22 at 5pm we went thru the wash as we had about 8-10 times before. But as the first brushes went down the sides of the car the passengers side was hitting the car and making a lot of noise. When we got to the exist and looked there was black marks down the side and dents in the chrome of the front door and both doors. There was black marks down the whole side of the car from the quarter panel to the front fender and even above the door on the roof. The manager on duty stated that was not the front car damaged that day and he rubbed the black off the side, and took photos.
The claims adjuster called today and stated that they were not paying for any damages because my car is over 7 years old. There is clearly damage from the wash and the manager admitted it and seen it.
Desired outcome: The chrome needs to be replaced and the dents removed from the doors, they could probably be PDR'd - for minimal money. They need to take care of the customer
The service is terrible almost every single time I come up here
I have a membership, and everytime I make it to the car wash no one is even there to assist me until I’ve waited 5 minutes and then there is barely any soap applied or air applied during the wash . The workers there are COMPLETELT unprofessional and I really wanna cancel my membership because this is ridiculous. They are constantly down and their needs to be new management ASAP
Is Fast Splash Car Wash Legit?
Fast Splash Car Wash earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Fast Splash Car Wash. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Fastsplashcarwash.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fastsplashcarwash.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Fast Splash Car Wash protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Fast Splash Car Wash has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Car wash
I am a 5 year customer of fast splash and because it’s close to my home and had decent service I got a membership. For the past 4 months the quality of the service as well as the workers (employees) has dramatically declined. I pay for a top tier wash and get a basic wash everytime which costs $24 less than what I am paying. When I complained that my...
Read full review of Fast Splash Car Washfalse advertisement
Earlier this year I signed up for their unlimited car wash for $30.00 a month. On June 11, 2019, I was informed my membership had been terminated for having my vehicle washed too many times. Banners that are posted says unlimited but I was told that I could have a wash once a day. I am a Lyft driver and drivers get graded on the cleanliness of their...
Fast Splash Car Wash Reviews 0
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Overview of Fast Splash Car Wash complaint handling
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Fast Splash Car Wash Contacts
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Fast Splash Car Wash phone numbers+1 (313) 502-5770+1 (313) 502-5770Click up if you have successfully reached Fast Splash Car Wash by calling +1 (313) 502-5770 phone number 0 0 users reported that they have successfully reached Fast Splash Car Wash by calling +1 (313) 502-5770 phone number Click down if you have unsuccessfully reached Fast Splash Car Wash by calling +1 (313) 502-5770 phone number 0 0 users reported that they have UNsuccessfully reached Fast Splash Car Wash by calling +1 (313) 502-5770 phone number
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Fast Splash Car Wash emailsfastsplashteam@gmail.com100%Confidence score: 100%Support
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Fast Splash Car Wash address6558 N Telegraph Rd, Dearborn Heights, Michigan, 48127, United States
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Fast Splash Car Wash social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Fast Splash Car Wash contacts
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