CB Restaurants and Dining Firehouse Subs Free sub on birthday

Firehouse Subs review: Free sub on birthday

Tracie Cruz of US

Mar 13, 2025 7:43 pm EDT

Verified customer

Featured review

I went into store the day before my birthday and the cashier told me I could use the app for my free birthday sub, well it wouldn't load in the store so she said I could pay and keep receipt and call to get a refund. Well, Ive called all the numbers Ive found and all I get is busy signals. I went on website and my account and nothing comes up for customer service. I would like to know how I can get a refund.

Desired outcome: I would just like a refund for what I paid since it was suppose to be a free birthday sub.

Confidential Information Hidden: This section contains confidential information visible to verified Firehouse Subs representatives only. If you are affiliated with Firehouse Subs, please claim your business to access these details.

0 comments

Add a comment

Firehouse Subs - they are racist and unethical 13

Firehouse Subs - aren't owned buy firemen or good people!!

Resolved

Firehouse Subs - food

Firehouse Subs - Firehouse negligence, shifted blame and called me a liar and a thief.

Firehouse Subs - Customer service and food order wrong

Firehouse Subs - Firehouse Subs Ancaster

Firehouse Subs - Can't make an account

Firehouse Subs - Terrible sandwich prepares didn't care

Firehouse Subs - Slip and fall injury

Firehouse Subs - Sandwiches made wrong

View all Firehouse Subs reviews and complaints

Firehouse Subs Contacts

Firehouse Subs phone numbers

+1 (800) 388-3473
+1 (800) 388-3473

Click up if you have successfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number 0 0 users reported that they have successfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number 23 23 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number

Customer Service

+1 (904) 606-5204
+1 (904) 606-5204

Click up if you have successfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number 4 4 users reported that they have successfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number 11 11 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number

Vp Of Corporate Communications

+1 (608) 314-4935
+1 (608) 314-4935

Click up if you have successfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number 0 0 users reported that they have successfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number 0 0 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number

More phone numbers

Firehouse Subs emails

rewards@firehousesubs.com

100%
Confidence score: 100%

Support

cecily.sorensen@firehousesubs.com

94%
Confidence score: 94%

Communication

Firehouse Subs address

12735 Gran Bay Parkway, Suite 150, Jacksonville, Florida, 32258, United States

Firehouse Subs social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Mar 14, 2025
View all Firehouse Subs contacts