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CB Restaurants and Dining Firehouse Subs Terrible sandwich prepares didn't care
Firehouse Subs

Firehouse Subs review: Terrible sandwich prepares didn't care

R
Author of the review
7:41 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

25 Oct 23 Roper St. Francis hospital 16:29pm 316 Calhoun street Charleston, SC I did not know how to order on the automated system and the two black females were no help until I asked them twice to give me some assistance. I ordered a grilled chicken sandwich, just some lettuce and some yellow mustard. Only two women behind the counter, no other customers in the shop. It took 15 minutes to get my sub. I walked outside to eat it and found a ton of lettuce and mustard dripping out of all side of the sandwich. I had to throw half of it away. I went back and told the two black women who were on their phones how bad the sandwich was. One just kept looking at her phone ignoring me and the other laughed when I said I had spilled mustard on my pants. I told the nurses in my wife's room and they said they would not eat there as the food was bad and it took too long to make it as they only had 30 minutes for lunch. There is a hospital cafeteria across the hall they go to instead. The two women were far from any type of professional I have met at other firehouse subs.

Desired outcome: Voucher for $10.00 at Firehouse subs.

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  1. Firehouse Subs Contacts

  2. Firehouse Subs phone numbers
    +1 (800) 388-3473
    +1 (800) 388-3473
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    Customer Service
    +1 (904) 606-5204
    +1 (904) 606-5204
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    Vp Of Corporate Communications
    +1 (608) 314-4935
    +1 (608) 314-4935
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  3. Firehouse Subs emails
  4. Firehouse Subs address
    12735 Gran Bay Parkway, Suite 150, Jacksonville, Florida, 32258, United States
  5. Firehouse Subs social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Firehouse Subs Category
Firehouse Subs is ranked 27 among 218 companies in the Restaurants and Dining category