If I had the option to leave a zero-star review, I absolutely would! My experience with First Key Homes over the past six years has been nothing short of disappointing, and I would never recommend them to anyone.
After six years of being a loyal tenant, they made the decision to sell the home I was living in without any prior communication beyond a single certified mail letter. No phone call, no email, no courtesy to inform me directly or discuss my options. The complete lack of transparency and communication was both frustrating and unprofessional.
When I reached out to request an extension to properly prepare for my move, they begrudgingly granted me only two additional weeks—at an outrageously high cost. Instead of showing consideration for a long-term tenant, they chose to exploit the situation by demanding an unreasonable amount of money for just two extra weeks of residence.
This company lacks integrity, professionalism, and basic human decency. They do not value their residents, only their bottom line. If you are considering renting from them, I strongly urge you to do extensive research before signing anything. Their unethical practices and disregard for tenant well-being make them an absolute nightmare to deal with.
Save yourself the frustration, stress, and financial burden—do not waste your time or money with First Key Homes!
Did you receive a letter from the Resident Transition Department?