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I have ordered from Fixez back in April and was supposed to receive my order in early May, but here we are and it is already June and there is still no sign of my order. I used the tracking number they gave me and tracked my order and it showed that my order was not even shipped! But these liars continued to tell me that they shipped my order a long time ago and that I need to contact the shipping company. They refused to refund me until I send my order back to their store! I can't send it back because I did not receive anything, so I'm actually stuck and have no idea what to do.
This company should be avoided at all costs. Nearly all negative reviews I've seen are about the product quality and return process. I have gad the same issues. I purchased a screen from them but did not need it after a customer cancelled the repair. I then used the screen on a subsequent repair outside of their 30 day warranty period (which is ridiculous). When I installed the screen the LCD was black. Upon contact with them, they advised that they would not stand behind the product and would not provide a replacement. I wasn't asking for a refund, only a replacement of a screen that I originally paid $128 and was now selling for $45. DO NOT DO BUSINESS WITH THEM. Most positive feedback is from those located close to them so I'm convinced either they are employees or friends of the business. They are also NOT accredited with the BBB.
Everything came as described. First time I've done business with this company. You never know when you're doing business online if you're going to get the parts as described and I was relieved upon receiving my order
Happy customer! Items were shipped promptly and very well packaged. The repair part worked without any problems
Product arrived quickly and was exactly as described. Excellent experience! Successfully replaced the charging port in my daughter's iPad for about $25 including tools! Without this fix, we would have needed to buy a new iPad for at least 10x as much expense!
Yea! I was able to order the correct item and with the help of fixez youtube video I was able to successfully replace the broken part of my devise.
Replacement part was exactly what I needed and shipping was quick.
Thanks!
Well worth the price! I ordered 2 screen protectors and they were awesome
Even Better Than Expected.Replacment came fast and in great condition with all parts.
Great immediate service. Good and fast delivery. All things needed to fix it. Very satisfied with the free opening tool.
Fast and very reliable service. Very good experience buying from Fixez.com. I would buy from them again and again.
Saving big bucks thanks to this company!
Fantastic ! I ordered a replacement lens for my Samsung phone. It was as expected and I didn't have any issues with the shipment. I've been a costumer with them for over 4 years. Consistent fast shipping, great customer service and replacement screens are trustworthy!
After having to cancel of orders because I ordered the wrong parts. Sergio from customer service went out of his way and assisted me the whole way until my order was placed . I really appreciate his help and excellent work for this company. Great OEM parts. My tablet is working awesome. Thank you .
Best parts store around! If it wasn't for the video that shows u how to do it I probably wouldn't have bought parts and tried I fixing my phone myself. But I took a shot at it and actually replace screen on my LG phone. Works perfect. I have a case that covers the edge and keeps it from coming off. But I would buy from fixez. Again thanks
Good Parts! Had a good experience. The videos on the website helped a lot. Would continue to buy from, at least for iPhone parts. Got my product in great timing!
The best!My experience is always top notch with this company. Fast service and quality products what more could you want? Purchase was fast & easy but it said it came with some removal tools for the glass but it didn't & shipping was ok as well. It took a little longer than expected but was able to get my phone fixed
Great immediate service
My pen on my Note 4 got crushed and I ordered and rec even a comparable replacement at a terrific price within a couple of days!
Good seller, item as promised
I've ordered parts from a number of different retailers in the past. None have been as fast, fairly priced, or provided such quality parts. I will continue to do my business with. For all my future repairs.
I had previously ordered an iPad three digitizer but received an iPad 2 digitizer from you. I am an iPad repair technician so it's not a huge deal but the customer had to wait for an extra long time to receive their iPad back. It all worked out in the end. Thank you.
Fast shipping! Order shipped with in a few hours! Arrived on my day off and I was able to repair a couple of iPhone 6s quickly!
Rarely shop online, happy to ever everything delivered quickly and as ordered! Thanks!
Excellent service! Good job. The delivery took some time but that's ok because I chose the cheapest one.
items came in good quality. Phone screen was packaged securely. Also not missing a little speaker strip like the first time I got this (nexus 6 screen and frame)
Great!
This product was extremely satisfactory. I would definitely come here again for any repair product I might need.
Just did it! You can't break it if its already broke. You can fix it with Fixit parts and instructions. I ordered some items from Fixez and download the instructions and watched YouTube and repaired the Ipad shortly after. Everything fit as stated.
Fixez is Easy Fix. Fixez made my repair a convenient and easy fix with fast shipping and the best price on the Internet
Fast and affordable. These guys are good on parts. Gives the little guys like us a chance against Apple and other little businesses locally
Easy and High Quality! The produce seen to be of high quality and the online instructional videos are good.
Great! Came fast, worked awesome. Had my phone fixed within an hour of getting my screen and it works.
Recommended! Ordered part, speedy shipping, iPod classic works like a champ!Thank you.
Exactly as advertised, really. Even came with a few tools that I didn't realize were included, so that was a nice surprise. Packaging was fine, tutorials are fantastic, shipping time was fine.
Parts where exactly what I needed and the how-to video was invaluable. Completely repaired my shattered phone screen and it's now working again perfectly.
I placed my order and it was shipped immediately. Received it quickly and it was exactly as advertised. Easy to follow instructions allowed me to install quickly and easily.
fixez had all the parts, tools, and instructions available to repair my broken phone. I saved so much by repairing it myself. thanks Fixez
Easy online instructions. No issues, item shipped quickly, packaged very well and were clearly brand items. I strongly recommend
Great Company, even better customer service. I will always recommend Fixez for all needs relating to screen replacements. From their superior customer service to their amazing quality assurance, they are the real deal. I place an order at least once a week and my account manager makes sure that it ships on time, and even if it's late makes good on his promises, every time. I will always use Fixez for everything, no doubt.
Great part for cheap. Fortunately fixez posted the guide regarding that part in particular on their youtube channel and I was able to fix my device in decent price. The item was cheap and the shipping was fast. The quality of the part was fantastic and my phone looks good as new.
Thank you for not missing any steps. The best part of this entire package was the Step-by-Step video. It went very smooth, thanks to your attention to detail!
Great! This product was extremely satisfactory. I would definitely come here again for any repair product I might need.
Sent what I wanted quickly. Everything worked and was packaged nicely. Fixez also has resources to guide your repair. Highly recommended.
Great Service! This place is great! Awesome prices, great customer service. I'm sending all my friends here!
Provided tools are of low quality and tutorial videos gloss over many details involved with cellphone repair