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FootWearArk.com / Shmasn.com Customer Service Phone, Email, Contacts

FootWearArk.com / Shmasn.com
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www.footwearark.com

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2.3 3 Complaints
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FootWearArk.com / Shmasn.com Complaints 3

ComplaintsBoard
S
12:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FootWearArk.com / Shmasn.com retail - shoes

I have ordered a pair of boots from this website & paid through PayPal however I have never received any correspondence from them despite attempts to contact RE: where my boots are. I have completed their contact us form twice And I have had confirmation on the website that the form was sent successfully but I have had no response.
They appear to be a fraudulent site & have duped many people. I have not received the goods which are showing as "pending" and the money has been deducted from my account.

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C
10:25 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FootWearArk.com / Shmasn.com No Shoes

Order date: monday 26 august, 2013

Order information - order #791
Qty. Products total
1 ea. Merrell luxe womens casual shoe (black)
• size - us9.5 $45.00
1 ea. Merrell luxe womens casual shoe (espresso)
• size - us9.5 $27.48
_
$72.48
Sub-total:

$0.00
Free shipping! (free shipping only):

$72.48
Total:

Status history & comments
Date order status comments
08/26/2013 processing
08/26/2013 pending paypal status: pending unilateral @ 12:30:23 aug 25, 2013 pdt
Trans id:5wl26099bc8393810
Amount: 72.48 usd
_
Delivery address
Carol burchett
1508 cave mill road
Bowling green, kentucky 42104
United states
Shipping method
Free shipping! (free shipping only)
Billing address
Carol burchett
1508 cave mill road
Bowling green, kentucky 42104
United states
Payment method
Paypal

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Resolved

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H
7:58 am EDT

FootWearArk.com / Shmasn.com Have never received shoes

I ordered shoes from FootWearArk.com but have never received and paid through PayPal but they won't help because it's past the 45 day limit. I'm out of the money. They don’t respond and I can only assume that they are a fraudulent site since they have not returned my money.

Read full review of FootWearArk.com / Shmasn.com and 17 comments
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17 comments
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S
S
Sweeperrrrr
AU
Send a message
Jun 12, 2018 11:49 am EDT

It is a scam. PayPal got onto them and the money was back in a flash. I thought it was just too good to be true, and it was the first time I did not fully research because the site looked so good. STAY AWAY FROM THEM!

M
M
msshine
US
Send a message
Oct 17, 2016 4:32 pm EDT

On sept.30th 2016 through paypal $294.40 was charged to my visa for 2 pair of shoes, this is a fake site! after 7 emails no response. Paypal should do better with looking into site charges with so many complaints! .Footwearark/Shoezen should be taken down! do not order anything from this site! IT IS NOT REAL!.

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Tami Deem
US
Send a message
Oct 03, 2016 11:02 am EDT

I ordered a pair of Clark's on August 25, 2016 and paid $96.00. I also have never received my shoes. I emailed them 3 times and never got an answer. I wish they had a phone number I could call. I would think that PayPal would catch on by now and refuse payment to this website. What a sucker I am! Geesh!

T
T
Tami Deem
US
Send a message
Oct 03, 2016 11:01 am EDT

I have never received my shoes either! I ordered on August 25, 2016 and I paid $96.00. I emailed them 3 times and no answer. I wish I had their phone number or I'd call them. What a sucker I am! DO NOT ORDER FROM THIS WEBSITE! I would think that PayPal would catch on by now and refuse payment to this website.

E
E
Erin McDermott
US
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Jun 29, 2016 3:02 am EDT

Agree, I just sent away for some shoes 4 days ago, then suddenly got suspicious...when I received no communication, I googled the site and came across this information. What a sucker I am.

Thought this site would have been shut down or PayPal must have so many disputes arising from this website.

V
V
Velasquez2
Menifee, US
Send a message
Mar 21, 2016 5:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had the same thing happen. I ordered shoes 2 months ago and have not received them though I got a confirmation email and they did get my money through paypal. When I try to contact them, like everyone else, the email comes back as undeliverable. We need to find a way to shut this site down before more people lose their money.

R
R
ron ferenz
US
Send a message
Jan 08, 2016 9:19 am EST

Ordered shoes used my credit card and e-mail confirmation says processing, no answer from several e-mails asking where shoes are. I definitely will be contacting credit card and closing account and do a fraud report on this so called business, What a shame they show lovely shoes and was looking forward to ordering more shoes. I also wonder why is this site still running

G
G
GeriW
CA
Send a message
Dec 30, 2015 6:29 pm EST

I ordered a pair of shoes on Dec. 2nd thru FootWearArk.com and paid through paypal. Unfortunately they have my money and I have no shoes. I emailed the contact person too and it came back as undeliverable. What a sham! How is it with so many complaints over a long period of time is this fraudulent website still up and running? Shame on them~!

C
C
connect
Wonder Lake, US
Send a message
Dec 09, 2015 7:40 am EST

I too ordered a pair of shoes but used my credit card. No shoes, no charge on my card yet. Tried to contact them via 'Contact' on their site and it did not work. Emailed the person's address provided and it came back and 'Undeliverable'. Someone should be responsible to take down the website as it obviously fraudulent. I will need to keep checking my Credit card as they may put through a charge with a different name.

C
C
connect
Wonder Lake, US
Send a message
Dec 09, 2015 7:37 am EST

I ordered from Footwareark last week. No email acknowledgement so I tried emailing the contact person ... came back as undeliverable. I did NOT use paypal but did enter by credit card. So far I have not seen a charge but will have to keep checking. This is obviously a fraudulent site. Someone should be responsible for taking down the website... appears they do not exist.

Is FootWearArk.com / Shmasn.com Legit?

FootWearArk.com / Shmasn.com earns a trustworthiness rating of 11%

Not worth the risk. Protect yourself and your money by staying away from FootWearArk.com / Shmasn.com.

Our conclusion: ComplaintsBoard's detailed research into FootWearArk.com / Shmasn.com's operations indicates high risk and questionable legitimacy. We strongly recommend that potential customers avoid dealing with FootWearArk.com / Shmasn.com to protect their personal and financial well-being. If you’ve had a negative experience with this company, please report it to ComplaintsBoard by submitting a complaint.

FootWearArk.com / Shmasn.com's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

An inactive or unused footwearark.com can be a sign of a potentially problematic or fraudulent business. If you made a payment to a website that appears to be inactive or not in use, it could indicate that the company is not operating as it should, or that it is no longer in business. This could also be a sign that the company is not following through on its commitments to customers, such as providing the products or services that were paid for.

FootWearArk.com / Shmasn.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to FootWearArk.com / Shmasn.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to FootWearArk.com / Shmasn.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of FootWearArk.com / Shmasn.com complaint handling

FootWearArk.com / Shmasn.com reviews first appeared on Complaints Board on Apr 18, 2013. The latest review retail - shoes was posted on Sep 30, 2018. The latest complaint No Shoes was resolved on Sep 21, 2013. FootWearArk.com / Shmasn.com has an average consumer rating of 2 stars from 3 reviews. FootWearArk.com / Shmasn.com has resolved 1 complaints.
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