Francis Plumbing & Heating’s earns a 4.6-star rating from 11 reviews, showing that the majority of homeowners are exceptionally satisfied with services.
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Very professional installation furnace and air condition system
Very professional installation furnace and air condition system .. would not hesitate to recommend Francis Plumbing
Technician was very professional and solved the problem quickly
Technician was very professional and solved the problem quickly. Delightful sense of humour as well. Would welcome him back anytime.
did a great job installing my new furnace and HRV unit. They also cleaned up some of the problems areas they found from work from other companies - gaps around the cooling coil for a/c and sealing air leaks. Thanks again.
Francis Plumbing, Heating and Cooling did a great job
They were on time, explained everything, provided the quote, did the work, and left a clean work area. Really great service.
Francis Plumbing and Heating has consistently provided excellent service over the years. The technicians always explain exactly what needs to be done and why. Not only are they efficient, but they are always pleasant. A case in point of the excellent service is that yesterday I phoned for advice for a relative in another city. ***, willingly and quickly provided a complete response to my question. This was more evidence of the great service that Francis provides.
I found the technicians who installed my new hot water tank
Efficient, courteous, informative and professional. Also, they wore face masks, put on booties when inside and laid down a 'red' runner to protect the floors.
We use them to maintain the furnace and air conditioner and most recently replaced the least popular appliance in the house. The old on demand water heater was slow to provide hot water and had to be reset frequently. Francis provided a better quality product, on time and on budget with good service. The hot water heater now ranks as the #1 appliance in the house for those who take long showers!
Very professional installation furnace and air condition system .. would not hesitate to recommend Francis Plumbing
great job installing my new furnace and HRV unit
They also cleaned up some of the problems areas they found from work from other companies - gaps around the cooling coil for a/c and sealing air leaks. Thanks again.
that was a pleasure to have in the house
Their installation of my new hot water tank was seamless, and they left the area probably cleaner than it was. They were also very personable. They made my day.
I wanted to express my gratitude to Francis Plumbing
I would like to extend my heartfelt thanks to Francis Plumbing for promptly addressing the caulking issue with my newly installed toilet. Although there was a need for reinstalling due to initial improper installation, the plumber handled the situation with great professionalism and courtesy. It's evident that customer satisfaction is their top priority. Excellent job, and thank you once again.
We use them to maintain the furnace and air conditioner and most recently replaced the least popular appliance in the house
We use them to maintain the furnace and air conditioner and most recently replaced the least popular appliance in the house. The old on demand water heater was slow to provide hot water and had to be reset frequently. Francis provided a better quality product, on time and on budget with good service. The hot water heater now ranks as the #1 appliance in the house for those who take long showers!
Francis Plumbing and Heating has consistently provided excellent service over the years
Francis Plumbing and Heating has consistently provided excellent service over the years. The technicians always explain exactly what needs to be done and why. Not only are they efficient, but they are always pleasant. A case in point of the excellent service is that yesterday I phoned for advice for a relative in another city, willingly and quickly provided a complete response to my question. This was more evidence of the great service that Francis provides.
Had Francis Plumbing and heating install, an air conditioner, furnace, tankless water heater and three toilets
Had Francis Plumbing and heating install, an air conditioner, furnace, tankless water heater and three toilets. All workers did an amazing job on the new installations plus cleaning up after they were done. They were always courteous and happy to explain operation of the new appliances. I only hire Francis Plumbing and heating for all my plumbing heating and cooling needs. Professional from start to finish.
Francis Plumbing & Heating Complaints 1
Francis Plumbing & Heating was called to give us a quote for a gas line connection to our BBQ
Francis Plumbing & Heating was called to give us a quote for a gas line connection to our BBQ. We had just bought the house a few days ago. After waiting for weeks, they finally showed up and gave us the quote. I agreed and paid the downpayment for the work. They told me that a gas technician would come to install the gas line in a few weeks. Two gas technicians arrived to do the installation, but they started arguing with each other. After about an hour and a half, they decided they wouldn't finish the job. Even though I had already paid a downpayment, they refused to do the work. I had waited almost 4 weeks and paid the downpayment, but the technicians decided to cancel. We got a letter from our gas company saying we had a gas violation and that they would turn off the gas at our home in less than a week if the issue wasn't fixed. They never explained what the violation was.
Is Francis Plumbing & Heating Legit?
Francis Plumbing & Heating earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Francis Plumbing & Heating. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Francis Plumbing & Heating has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Francis Plumbing & Heating has claimed the domain name for francisplumbing.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Francisplumbing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Francisplumbing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a francisplumbing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Francis Plumbing & Heating protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Francis Plumbing & Heating has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
- We conducted a search on social media and found several negative reviews related to Francis Plumbing & Heating. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Francis Plumbing & Heating
One of the key factors that sets Francis Plumbing & Heating apart from its competitors is their extensive experience and expertise in the field. The company has a team of licensed and certified plumbers and heating technicians who possess in-depth knowledge and hands-on experience in handling a wide range of plumbing and heating issues. Whether it's a minor repair or a complex installation, the team at Francis Plumbing & Heating has the skills and know-how to get the job done efficiently and effectively.
Furthermore, Francis Plumbing & Heating takes pride in its dedication to providing exceptional customer service. The company understands the importance of clear communication and transparency with their clients. From the moment you contact them, their friendly and professional staff will guide you through the entire process, ensuring that all your questions are answered and your concerns are addressed. They will work closely with you to understand your specific needs and provide tailored solutions that meet your requirements and budget.
In addition to their expertise and customer-centric approach, Francis Plumbing & Heating also stands out for their commitment to using high-quality materials and advanced equipment. They stay up-to-date with the latest industry trends and technologies to deliver the best possible results. This ensures that their work is not only durable and long-lasting but also energy-efficient, saving you money on utility bills in the long run.
Whether you require plumbing repairs, heating system installations, or regular maintenance services, Francis Plumbing & Heating is the go-to company for all your plumbing and heating needs. With their exceptional track record, reliable services, and customer-focused approach, you can trust Francis Plumbing & Heating to deliver outstanding results every time. Visit their website at francisplumbing.com to learn more about their services and schedule an appointment with their experienced team today.
Overview of Francis Plumbing & Heating complaint handling
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Francis Plumbing & Heating Contacts
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Francis Plumbing & Heating phone numbers+1 (613) 224-0041+1 (613) 224-0041Click up if you have successfully reached Francis Plumbing & Heating by calling +1 (613) 224-0041 phone number 0 0 users reported that they have successfully reached Francis Plumbing & Heating by calling +1 (613) 224-0041 phone number Click down if you have unsuccessfully reached Francis Plumbing & Heating by calling +1 (613) 224-0041 phone number 0 0 users reported that they have UNsuccessfully reached Francis Plumbing & Heating by calling +1 (613) 224-0041 phone number
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Francis Plumbing & Heating emailsoffice@francisplumbing.com99%Confidence score: 99%jobs@francisplumbing.com98%Confidence score: 98%Hr
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Francis Plumbing & Heating address174 Colonnade Road, South Unit 25, Ottawa, Ontario, K2E 7J5, Canada
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Francis Plumbing & Heating social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 16, 2024
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22 November Our 10 year old NTI wall 'demand' tankless hot water system stopped providing hot water. Your excellent technician *** resolved the outstanding problems, and the hot water system is now working 100%. We appreciate that *** kept us 'in the loop' throughout and explained all actions, options and costs in a clear, friendly and professional manner. As always, Francis Plumbing and Heating service was outstanding! btw - The positivity and encouragement shown to the community by your office over this difficult covid-19 time is a wonderful example of goodwill, and deserves a 'shout out' > THANK YOU! Bill V.
Had Francis Plumbing and heating install, an air conditioner, furnace, tankless water heater and three toilets. All workers including *** and the plumber that installed the toilets did an amazing job on the new installations plus cleaning up after they were done. They were always courteous and happy to explain operation of the new appliances. I only hire Francis Plumbing and heating for all my plumbing heating and cooling needs. Professional from start to finish.
We had our aging/failing furnace and old rental water heater replaced by Francis Plumbing & Heating team in the middle of winter so professionally and I couldn't thank them enough for it. Adam took a lot of time with me to go through the initial process of selections and options. He was super helpful in every question and concern I had and he provided me with a quote I was happy with. Installation team Ian and Jordan H came in within few days and did an amazing job of taking out the old very carefully and installing the new equipment without cutting corners. They have have tested thoroughly both the furnace and heater and explained me what I need to know and pay attention to. Marie in the office was also very pleasant to deal with. Seriously I am very happy to be their first time customer and would recommend Francis Plumbing & Heating.