Freedom Mortgage review: Insurance claim check

On july 2023 we had a tornado that cause wind damage to my roof and siding,I called my insurance company which is Liberty mutual filed a claim about the damage.. Raymond from Liberty mutual is the guy that handling? My claim came out to inspect the damage estimate that the damage was going to cost $12,351.25 to repair.. on July 24, 2023, Liberty mutual issue a check to my fiancé and I with Freedom mortgage name on it to be endorsed by them.. my fiancé and I call Freedom mortgage to aware them of the check.. freedom mortgage told us due to The check being under $40,000. The only thing we had to send in Was the adjuster and the check. Which we did and they will endorse it and sent it back.. we paid for overnight mail and also paid for overnight for Freedom mortgage to return the check which total up to $56 bucks round trip… on August 11, 2023. The check was returned back to us from Freedom mortgage not endorsed… we call freedom mortgage the same day. We receive the check on August 11, 2023 letting freedom mortgage know the check was not endorsed… no one might not believe this but freedom mortgage told us the reason they did not endorse the check because we was not current with our loan payments at the time of the loss which is a bold face lie.. anyway my fiancé and I sent the check back out on Aug 21 2023 not endorsed through certified mail this time.. if freedom, mortgage doesn’t endorse the check by Oct 24 2023 before it expires to have repairs done before winter sets in with me and my kids I will be forced to take legal action… freedom mortgage seems to be big time scammers they take people insurance check and put it in their account and do gods knows what with it..