Freemake’s earns a 1.6-star rating from 20 reviews, showing that the majority of users are dissatisfied with software tools.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
WARNING: Freemake.com Scam Alert - Beware of Hidden Fees and Subscription Traps
Freemake (freemake.com) is not a trustworthy website. I made the mistake of using their services and at first, it seemed like a free trial. However, before I knew it, they were asking for a payment of 0.95 Euros. I thought it was a one-time payment for a single use subscription. Little did I know, they charged 39:95 Euros to my bank card without notifying me.
I was very unhappy and contacted them immediately through their transaction company called FASTSPRING BV. To my utter shock, they informed me that I had subscribed to a three year user term and they could not provide me with a refund. I'm still upset about this and can't believe that these online scammers continue to rob vulnerable customers.
It's important to spread the word and let other people know about my unpleasant experience with Freemake. Don't be fooled by their seemingly attractive offers and services. Stay away from them at all costs if you don't want to experience the same disappointment and frustration that I went through.
Beware of Freemake Video: False Advertising and Repeat Charges
When it comes to downloading Freemake Video, you need to be extra cautious. While it is advertised as a free tool, it is nothing but a trap. The developers of the tool will plant a large logo on your converted videos, and the only way to remove it is by paying a fee. I made the mistake of falling for this scheme and ended up paying $4.95 to remove the logo.
However, my troubles did not end there. I was informed that this was a one-week special offer, but then I was charged weekly for the same service. This was incredibly cheeky of Freemake Video, and I certainly did not agree to any such charges. I was not aware of these repeat charges until six weeks after they started.
I decided to email the developers and ask them to either refund the extra charges or provide proof that I had authorised repeat payments. But, much to my annoyance, I received no reply from them. Although I only agreed to pay a one-off fee, Freemake Video kept charging me without any warning or consent.
Therefore, it is essential to be very careful if you plan on using Freemake Video, or anything else for that matter. From my experience, the tool is not only fake, but it also falsely advertises itself as free of charge. So, avoid Freemake at all costs and choose a better alternative that is both reliable and trustworthy.
Freemake Video Converter Review: Fast and Efficient, but Annoyingly Nagging with Licensing Restrictions
I gotta say, Freemake is a pretty cool software. It's got a lot of updates, man. Like, probably way more than any other software I've used. The only problem with all these updates is that it nags you all the time. Like, come on dude, give me a break!
Anyway, I decided to buy their Video Converter. It's pretty sweet, not gonna lie. It can convert videos really fast, which is awesome because who has time to wait around for that kind of stuff? But here's the thing, the license is only good for one computer. Like, what's up with that? I mean, I get that they gotta make money and all, but can't they at least let me use it on a couple different machines?
So, the first time I bought it, I wasn't sure if I wanted to commit. But then they offered me a discount and I was like, okay fine, I'll buy it. And then, later on, they offered me another discount for a second computer. I was like, nah man, I'm good. But then they offered me an even cheaper discount for a third computer and I was like, well damn, I feel like I overpaid now. Moral of the story, wait until the second discount before you buy.
Overall, I'd say Freemake is pretty decent. The Video Converter is definitely worth checking out if you need to convert some videos. The other software they offer is okay, but they all constantly nag you to update, which is annoying. Like, can't you just update it once in a while? Ain't nobody got time to update every five minutes. Anyway, if you're looking for a decent video converter, give Freemake a shot.
Honest Review: Easy-to-Use Free Video Converter with Payment Requirements and Subscriptions
This free video converter is honestly one of the easiest ones to use out there and it definitely gets the job done. I totally recommend it to anyone who wants to turn their videos into different formats without having to pay any money. However, before you get too excited and start downloading and converting your videos with it, there are some things you need to know first.
The most important thing you need to be aware of is that there are payment requirements to use this software. You can use it for free, but there's a drawback: it puts a watermark on all of your converted videos. Unless, of course, you purchase at least a short trial time. Why would you want an unsightly watermark on your videos? Honestly, no one would want that.
Now, the other thing that you need to beware of is the subscription service that you're signing up for when you begin to make payments. You heard it right: it's a continual subscription, meaning that they will keep charging you again and again for the same amount you initially signed up for unless you cancel. It could be confusing or even frustrating at times, especially since it's so easy to forget that you've subscribed to something. But don't worry, the product support is usually pretty helpful and prompt in cancelling your subscription.
Overall, this is definitely a solid product with a few questionable marketing techniques. As long as you understand the terms and continue with caution, you won't be disappointed. Just be patient and take the necessary steps to make sure that you're getting what you want.
Mixed Feelings on Freemake: A Review of the Video Converter and Downloader
So I tried out Freemake this one time, cause I thought it'd be nice to try out a free trial or whatever. But honestly, within like an hour I was like, "nah, this ain't what I'm looking for." So I got rid of it, see? But then, when I came back from my vacay where I didn't have a lot of internets... well, let's just say my credit card was lookin' a bit lighter. Turns out, Freemake charged me like seven times at $4.95 a pop. I mean, I guess I agreed to it, but I didn't know I did. You feel me? But hey, that's on me.
Anyway, I'm giving Freemake three stars cause from what little I saw of it, it seemed like a pretty decent product. And props to the company, they did cancel my "subscription" when I asked them to - although, they did try to explain themselves a bit too, like they've been gettin' a lot of flack or somethin'.
But yeah, one thing I gotta say is that Freemake could stand to explain themselves a bit better. Like, I didn't know what I was getting or how much it cost or how long it would last. Maybe if they were clearer upfront, this whole mess coulda been avoided.
Review: Freemake Video Converter - Decent, but Is It Still Really "Freemake"?
I recently decided to try out Freemake to convert a home video I had. At first, I assumed it was a free program, but it turns out it costs a dollar for a week. I figured it was worth it for the one-time use, but I had to email them to cancel any automatic payments that might happen in the future. While they did confirm my cancellation, I'm still a bit skeptical that it's actually been cancelled - I guess time will tell!
The program itself works well enough - it does what it says it will do. However, it does seem to want to update almost every hour. I'm not sure why it needs to update so frequently, especially given that I don't really notice any major changes after an update. In fact, I might consider using it again without the updates.
One major downside to the program is that it can be quite slow. Even a short 7 minute video can take several hours to convert. I remember when Freemake was originally freeware years ago - it's clear that they realized they could make money from it, and so started charging for it. While I can't blame them for wanting to earn a profit, I do think it's a bit misleading to continue to call it "Freemake" when it isn't actually free anymore. At least it still does a very good job at what it does!
A Disappointing Experience with Freemake Video Converter
I gotta tell you, I'm pretty disappointed with Freemake. I mean, I get that they're supposed to be all about free software and everything, but if that's the case, why do they have to go and make it so confusing and misleading? I mean, I went to their website thinking I was gonna get this awesome video converter that would let me convert my MP4 files to MP3s without any problems, and what do I get? A bunch of pop-ups trying to sell me some "gold pack" or something.
I mean, seriously, what's the point of advertising that your software is free if you're just gonna turn around and try to charge me for something else? And what's even worse is that they don't even make it clear that the feature I need is only available in the "gold pack". I mean, if they're gonna pull something like that, the least they could do is let me know up front, you know?
But that's not even the worst of it. When I tried to close the pop-up, it wouldn't let me! I mean, come on, what kind of BS is that? I wasted all this time trying to figure out how to get out of there so I could just convert my damn files already, and I couldn't even do that! It's like they're trying to force me to buy something I don't even want!
All in all, I have to say I'm pretty disappointed with Freemake. I mean, I get that they're trying to make a living and all, but there's a right way and a wrong way to do it, you know? If they're gonna advertise their software as being free, they need to stick to that and not try to pull any sneaky tricks. So if you're looking for a good video converter, I'd say skip Freemake and look somewhere else.
Former Freemake Fan: Hidden Costs & Blackmail Tactics Ruin Once-Great Program
I've been a loyal user of Freemake for almost a decade, and I must say, it used to be a top-notch program! It was simple to use, and it could do practically anything. At one point, I was recommending it to everyone I knew. However, there seems to have been a change of some sort, and now it's not the same as it was before.
Suddenly, there are hidden costs everywhere, like when Freemake included their logo in my videos out of nowhere. I had to pay an amount to have it removed. Or when my videos started taking ages to convert - I had to fork out extra money to speed the process up again. Even if you wanted to use a feature that was once free, they'd charge you for it. The DVD burning feature, which used to be quick and effortless, suddenly took over a day, and again, I had to pay a ransom amount to get it back to its former speed. If you've paid for all their services, it doesn't even end there; they'll add features that aren't covered in your payment plan, so you have to pay again - a complete rip-off.
In the past, I barely had to update Freemake, but that's certainly not the case now. If I don't download the new updates frequently, the program will undoubtedly crash. The trouble is, I never know exactly what features I'm getting with each update, so it's frustrating.
It's such a shame because Freemake used to be a genuinely useful and amazing program. Nonetheless, the company's new business tactics feel like blackmail, and it's an unnecessary hassle.
Be cautious of Freemake.com: Unauthorized charges and confusing processes
Freemake.com is not the safest place to get software from. I purchased a temporary license for just a few dollars so I could try out the software. Unfortunately, I discovered that the conversion software couldn't handle the source file. Naturally, I let the trial period lapse, but Freemake.com continued to try and charge my account multiple times. They were claiming that they wanted to debit my account for a ONE-TIME payment for LIFE-TIME access to their software.
I responded to their emails and told them that I never gave them permission to continue charging my account through Paypal. It's either that they are illegally trying to charge my account or they are sneaking in additional charges through some confusing terms and processes. I think it's crucial for everyone to be wary of freemake.com. Luckily, I didn't have enough funds in my account at the time for the debit to process successfully. Thankfully, Paypal allows me to cancel any repeat payments.
What I found strange was that somehow, freemake.com ended up in my Paypal account as an approved “automatic payment subscriber” even though I never approved it. I'm not saying that Freemake.com is a scam or fake, but I do recommend being cautious and double-checking their terms and processes before agreeing to or giving them any payment details. It's essential to read everything before accepting anything.
Disappointing Decline: My Experience with Freemake Video Converter
I recently decided to give Freemake Video Converter another go, after a break since January of this year. It's now October and as soon as I opened it up, I was forced into an update. I thought nothing of it, assuming it would be an improvement. However, when I attempted to convert a 30-minute video, it took a whopping 30 minutes! That's five times longer than it used to take!
I'm not sure what Freemake has done to cause this significant decrease in speed, but I will say that during the conversion process, there is a countdown timer displayed and a button below labeled "Speed Up." I have a theory that they may have slowed down the process intentionally, in order to get customers to click on this button and potentially buy their product for a faster conversion process.
In October, I also noticed a new option: when clicking on the convert button, it asked me if I wanted to convert "without logo." I selected "convert with logo" since I wasn't sure what that meant. In the past, Freemake used to place their logo at the beginning of the video, but never during the video itself.
After the 30-minute conversion, I was disappointed to see a watermark plastered throughout the entire video that read "To convert without Freemake logo, use Freemake mega pack." This is clearly a ploy to encourage users to purchase their "mega pack" in order to remove the watermark - a frustrating and counterproductive update in my opinion.
Despite previously convincing my job to purchase Freemake Video Converter, I am now considering uninstalling this program from all of my PCs. I do not appreciate companies nickel-and-diming their customers in this way, and this product no longer receives a recommendation from me. It's a disappointing decline in what used to be a good program.
That being said, I have decided to give the older version of Freemake Video Converter a try tomorrow and see if it still works as well as it did before all of these updates. I'm curious if it will allow me to use it without updating as well. Only time will tell!
Freemake Complaints 10
This Freemake review is a warning - don't waste your time or money on their song downloads
This Freemake, man oh man. I downloaded all kindsa songs from their site and lemme tell ya, parts of the song just cuts off completely. You know, like silence and no sound at all? I even signed up for their Gold Pack service and still had the same issue. Like what's even the point of payin' if the songs ain't even workin'? I tried reachin' out to their customer service like a decent human being and what do you know? They flat out ignore me like I'm nobody. That's just rude, ya know? And they had this fancy shmancy update to their software but lo and behold, nothin' changed. Still had the same problem with the songs cuttin' out and then pickin' up again. Like am I listenin' to the same song or what? And don't even get me started on their converter. If I can't even listen to the song without it bein' choppy, then what's the point of convertin' it anyway? Useless, useless, useless.
Freemake: A Disappointing Bait-and-Switch Routine That's Not Worth Your Time or Money
Got me a "lifetime license" for Freemake back in 2019, and gotta say, I was lovin' the product. It was fast, efficient, and got the job done. But now, two years later, I can't even access the darn software without gettin' hit with a big fat reminder that I've gotta shell out $59.95 to upgrade. Ain't that some bull? I was all set to give them the brush-off, but wouldn't ya know it - they dropped the price to $19.95 soon as I tried to back out. Like, come on, guys! At least try to make your bait-and-switch routine a little less obvious.
So I caved and bought the upgrade, and what do I get? Yet another request to upgrade to their so-called "King" tier, just so I can convert some measly YouTube clips to mp3s. Are you freaking kidding me?! Ain't no way I'm doin' business with these people again. I swear, Freemake should be called Wetake, cause that's all they do - take your money and run.
Moral of the story? If you're lookin' for a reliable media converter that won't jerk you around, stick to the big guns. Freemake ain't even worth the time or the headache.
Beware of Watermark & Hidden Costs: My Review of Freemake Video Converter
This here Freemake software is free to use but it puts a big ol' watermark right in the middle of your video, so if'n you're okay with that then knock yerself out. If not, it's gonna cost ya under $2 for a week's worth of service. It did what I needed it to do for one video. Now listen here, ya gotta make sure you cancel that trial or else they gonna reel ya in for a $40 lifetime license with no warning. That's some bullpucky if y'all ask me, unless you're someone who needs to convert a heck of a lot of videos.
I was mighty ticked off about this and sent them some emails and even complained to Paypal about it. Finally got my money back though, so that's somethin'.
Is Freemake Legit?
Freemake earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Freemake has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for freemake.com can be seen as a positive aspect for Freemake as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Freemake's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Freemake.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Freemake and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Freemake has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Freemake protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Freemake. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Beware of Freemake.com: A Dubious Website Pretending to Offer Free Software
Let me tell you about a website that claims to offer free software, freemake.com. As someone who doesn't expect programmers to work for free, I appreciate the effort they put in. However, I have come across many such websites that claim to offer free software, but in reality, they try to lure innocent users into a trap. Freemake.com is no exception.
It is common knowledge that selling products and services for monetary gain is the essence of capitalism, and I have nothing against it. However, I cannot condone dishonesty in any form. This website uses misleading tactics by pretending to offer free software, but once installed, it coerces users into paying for it.
I'm sure that this website wouldn't hesitate for a moment to install various types of malware if it meant making a quick buck. They are more interested in tricking users into making payments than providing quality service. As for me, I can't bring myself to do business with such shady entities.
In conclusion, Freemake.com is a dubious website that employs underhanded methods to lure unsuspecting users. The website may pretend to offer free software, but it's a trap to collect payments. Stay away from such sites and avoid being scammed. Stay safe and only deal with trustworthy websites while browsing the internet.
Freemake Review: Scam Software and Terrible Customer Support
So, I gotta talk to you about this Freemake thing. Let me tell you, it's not a pretty story. I shelled out some cash for their software and boy, was it a mistake. I mean, sure, it worked like once or twice out of every ten times I used it, but hey, I'm a patient woman. But then, after only a few months, they had the NERVE to ask me to pay AGAIN for their garbage software. What the heck? Ain't nobody got time for that!
So, I reached out to their support team and let me tell you, it wasn't a pleasant experience. They basically told me to buzz off because I "hurt their feelings." Like, seriously? I can't believe these people. I mean, how awful is it to try and rob people of their hard-earned money like that? It's just plain wrong.
I wouldn't trust these Freemake folks if I were you. They're nothing but crooks and they deserve to have their souls bought back with all the money they steal from their customers. Don't fall for their scam, folks. Save your money and find some other software that actually works.
Stay Away from Freemake: A Disappointing Experience with Inefficient Video Editing Software
I'm sorry to say, but I wouldn't recommend Freemake to anyone. It's supposed to be a free video editing software, but it doesn't even work properly. The free version is useless, and you'll only be able to use a few basic features which won't help you accomplish much. If you're thinking of getting the paid version, then think twice. Remember that once you give them your credit card details, they'll charge you every month without your consent, and it becomes very difficult to unsubscribe from their payments.
My personal experience with Freemake was disappointing. I had a video which was too big for other free software I was using, so I thought I'd give Freemake a try. I tried to trim off some sections of the video, which according to the software should have only taken two minutes, but it ended up taking hours and still wasn't complete when I woke up the next day.
I'm not sure why some people leave good reviews for Freemake because it's clearly not worth anyone's time or money. It's frustrating to use, and the free version is very limited. Don't be fooled by their claims of being "easy to use" or "reliable", because it's far from that.
In conclusion, save yourself the headache and don't bother with Freemake. There are plenty of other free video editing software out there that work much better, and won't scam you into paying for something you don't want or need.
Freemake: A Disappointing and Frustrating Experience
I recently ponied up some dough for Freemake and was excited to start converting videos of all shapes and sizes. However, after trying to convert a batch of three short videos (approx. 7 minutes each), I noticed that the program would crash if I tried to do any more than that. I'd say it happened about 50% of the time, which was pretty frustrating.
Even worse, after waiting what felt like an eternity for it to almost complete the conversion to dvd, I'd sometimes get hit with a dvd burn error and the disc would become completely useless. I'd have to start the whole process all over again, which was a huge waste of time.
While dealing with these issues, I reached out to the customer service team at Freemake and my experience wasn't great. I've tried to cancel my subscription and get a refund on multiple occasions, but my requests seem to be met with an automated response. I'm beginning to wonder if there are even real human beings working on this program at all.
All things considered, I feel like I've been ripped off by Freemake. They have promised one thing and delivered another, which is a real shame. If I could, I'd give this program zero stars and warn other users to stay away from it.
Freemake DVD Converter Review: Shifty Business with Complicated Code Key and No Refund
So, my ol' lady tried buying one of them DVD converters from Freemake for a steep price of ?59. She ain't no computer whiz, but even she could tell that this was some shifty business. The code key they sent her was more complicated than a Rubik's cube, and she couldn't figure out how to download the darn thing. She tried to get her money back, but them Freemake folks ain't making it easy. They wanted her to take some snapshots of her computer screen to prove she didn't download it, but she's more likely to take a selfie with a polar bear than she is to figure out how to do that. Ain't these folks supposed to be the experts?
It's been a while, and she still ain't gotten her refund. Honestly, it's a dang shame that there are companies out there who would scam folks like this. So, let me tell you this, friend, don't be a sucker like us and throw your money away with these crooks.
Beware of False Promises: A Review of a Deceptive "Free" File Converter App
Installed this app because it said it was gonna be free, no trial but free like always. It was pretty good for a while with its nice & easy to use interface, however, it took me quite some time to convert those 5 files. I wasted hours of my precious time & energy converting these files just to realise that their watermark is front & center middle of the screen with another line about their amazing converter & its features. What a complete waste of my time, none of those 'free' files were any use. This app certainly shouldn't have led me to believe that it was free over & over again like a broken record. They throttle down the speed so it takes hours to convert any file to trick you into giving in & throwing cash their way. Such a scam & very misleading.
Honestly, I'm not gonna waste a penny on any app like that, that just leads you on a trail of deception. It's just not worth it! Don't waste your time or money people!
Not Worth Your Time or Money: A Review of [Product Name]'s Poor Quality and Lack of Customer Support
This here product is pretty good, I gotta say. Had myself a great five days of use, now ain't that something? But then it went and stopped working on me. Can you believe it? Like, c'mon man. They go and make you pay for a new key or send an email to them dang ol' customer support. And you know what? I even forked over my hard-earned money for the Mega Pack/King/Gold, and it still went and broke on me. Ain't that something?
Now, if you're like me and came to look up their phone number, you're in for a really great time, let me tell you. All they got is some durn recording that tells you to go to their website. But get this, the website ain't got no useful information on it, can you believe that? It's like they don't even wanna help you out. And don't even get me started on their customer support, it's like they don't care at all. I done reached out to 'em on November 1st, and it's been two whole weeks and I still ain't got no resolution yet. It's no wonder folks are saying this ain't freeware.
When you go and look at those reviews with all the praise and admiration, make sure you check the dates first. 'Cause let me tell ya, they done went and broke this thing early in 2020, probably tryin' to take advantage of folks during the pandemic. So save yourself some time and money and just go back to your old hobbies, you hear? Ain't no need to deal with this kinda nonsense.
About Freemake
Freemake offers a wide range of features that enable users to convert videos into different formats, edit and customize videos, create slideshows, and rip DVDs. The software supports a plethora of formats including MP4, AVI, WMV, MKV, MPEG, FLV, 3GP, and many more.
The interface of the software is very intuitive and user-friendly, making it easy to navigate through the various features and functions. It is designed for ease of use and can be used by anyone, regardless of their experience with video editing software.
One notable feature of Freemake is its ability to download videos from popular websites like YouTube, Facebook, and Vimeo. Users can also capture and record their screens to create videos or tutorials for their audiences.
In addition, Freemake is updated regularly, ensuring that users have access to the latest technologies and features. It also comes with a robust customer support team that is always available to help users with any questions or issues they may encounter.
Overall, Freemake is an excellent video editing software that offers a wide range of features and functions for both amateur and professional users. It is simple to use, fast, and efficient, making it perfect for anyone looking to edit and customize their videos with ease.
Overview of Freemake complaint handling
-
Freemake Contacts
-
Freemake emailssupport@freemake.com94%Confidence score: 94%Supportpr@freemake.com86%Confidence score: 86%Communicationfreemake@freemake.com85%Confidence score: 85%pr.de@freemake.com78%Confidence score: 78%Communicationsupport.de@freemake.com77%Confidence score: 77%Supportsupport.fr@freemake.com76%Confidence score: 76%Support
-
Freemake social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Freemake contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!