FreeShipping.com
Reviews and Complaints

Hello,
I just checked my credit card and found a charge from CMG* Freepshipping.com. For $9.97. I don't know who they are. I didn't do any kind of business with them. What can I do?
Thank-You,
Christie A. Lescault
clescault@nycap.rr.com4f6b4

I purchased flowers from PROfLOWERS for Mother's Day, the advertisement stated the cost per unit was &19.95 with free shipping available. The actual cost per unit averaged $59.00 and in addition, my credit card was billed $10.97. I will be forwarding an e-mail to both PROfLOWERS and CMG*Freeshipping.com voicing my complaint

Received a charge of $83.88 U.S. for an Canadian equivalent of $96.21 and I did not receive any product or service. What is this charge for and where did it come from?

CMG*Freeshipping charged me 8.97 and I did not order anything then, the very next transaction is EasySaver charge for $14.95.
I will have do complete a study and see how long this has been going on.

$83.88 was posted on my debit account within my checking acccount on 6/8/09, unauthoried. I have filed a complaint with my bank, Wachovia, as they would not handle it online or otherwise, except in writing. This is outrageous and should be stopped.

call [protected] I called them and the guy I spoke with allowed me to "cancel" the account in which I did not create in the first place. I gave them my email and he pulled up my account. I was lucky enough to have the last 3 months refunded to me. however, they still charged me for the other 11 months worth of charges that slipped past me.

i was just charged 83.88 on my credit card from this freeshipping place and i'm not paying it, that's for sure!

The same here, ordered flower for my mother's birthday from Pro Flower and thought they had a promotion on a free shipping. Turn out this freeshipping.com company starts charging me for 11.97 monthly.
I don't live in the states, can anybody there find out who is the right authotiry to report this scam? Something like customer protection agency? This bogus got to stop!

Same thing happened to me for 11.95. When I called them and told them that I have seen that they are fraudulently charging people she said no we are a reputable company. I ordered flowers from Proflowers.com on Nov 24, 2009. The charge came through today, Jan 5, 2010. I am reporting them to the California Attorney General and my bank. When I told her that these are unauthorized charges the lady started yelling at me and told me to shut up and listen to her. She said they would refund the money in three to five business days. We will see!

i am with out words, i check my online banking every day. Yesterday nothing, today $88.83 has been taken out. What am i suppose to do now?

I really hate Proflowers.com and their underhanded business practice. I was mislead at least 2 times I am aware of and unknown what I will discover over the next few weeks. I some how signed up for money to be taken out of my account and to recieve who knows what. I thought was clicking on links to recieve my discount on flower purchase. However do not believe I got a discount in the first place and now that so called great deal on roses for Mother's day have cost not even more money then expected but frustration and run around. I was promised by two companies that took out $14.95 (2x's) and $9.97 that was deleted from their system and will no longer have money taken from my account unless I re activate my account with them. that wont happen, and crossing fingers that they are not misleading me again and actually be deleted from their account.

Proflowers.com - is practicing poor business practice and frauding many people with all their ads to click on. I will never purchase from this company ever. And hope all others less headaches and frustrations many of us have experienced.

I was taken to free shipping during a visit to vitacost about 4 years ago, and have been a member ever since. It is not a scam. I get checks back all the time and have sent many people to sign up. If you do much shopping on the internet then I definitely suggest looking at all the merchants that participate. Ebay and amazon are two that I use a lot, and just the savings that I get from those pay for my membership. Go do the math for yourself. My membership is renewing @ the end of the month, and I saved over $150 last year alone. I also use ebates and retailmenot so I pretty much never pay shipping and get extra discounts, and actual cash back.

thanks for posting--these companies are unscrupulous--they post a deal but never really tell you the details of the transaction--i found your post when i googled for info--very very shady operation

Thank you for posting. This opportunity came up and they were not really forthcoming about what they were really all about and if there would be charges in the future if you took advantage of the free shipping this 1 time. They alluded to a risk free trial which sent up the red flags and sent me to Google and that's how I got you. Thanks again for taking time to post for the rest of us who might have succumbed to the allure of saving a few bucks!

They charged me for shipping when they said it was free! Mofos!

Clearly, this is a SCAM website. Never got my advertised rebate. Stay away!

They are keep charging to my credit card. I don't know why and I don't say to do it.

Crap website! They never sent my refund on shipping! Stay away from this SCAM website!

I did not order this service and on Sept 24 the amount of $95.88 was charged to my VISA.

My credit card has been charged a monthly fee of $12.97 since March 2013. I would like the entire $168.61 that was stolen from my account to be refunded immediately. I spoke with Jen at FreeShipping.com (she said she was the only supervisor in the department named Jen). She said FreeShipping.com has a strict "no refund" policy. I told her these charges were fraudulent and she agreed to refund the last three charges due to non-usage of the membership. Well of course there was no usage. These charges were never authorized by me! I asked for a copy of my signed agreement. Of course this was not able to be provided to me. So now I need to dispute this fraud with my credit card company. Thanks a lot, FreeShipping.com!

Don't waste your time with this company. I signed up for their 30 day free trial. I logged on their site on 1/4/13 and it said I had "one more day left" of my free membership. I took that to mean that my trial membership expired the following day. I logged on the next day to continue with my membership at the cheaper rate they offer if you say you are going to cancel, but they had already billed my credit card the full rate. I called customer service, but the woman on the other end of the line was rude in her tone of voice, telling me they don't give refunds. I then asked to speak to a supervisor, who was equally rude and ended up hanging up on me. She should seriously be fired. Really? A customer service supervisor who hangs up on the customer. I explained that I actually wanted to keep my membership, just at the $6.99 rate, and they were not willing to make any adjustments. So the bottom line for them is that they lost a customer over $6. That is a pretty pathetic business practice. If anyone from freeshipping.com is reading this, here is some advice...the trick is to keep your customers. Perhaps the message I should have seen when I logged onto my account was "Your trial offer ends 1/4/13. Your will be billed on 1/5/13 for your continued membership unless you cancel by 1/4/13." I haven't received any checks, so I'll see how that goes. But my advice is to stay clear of these people because they don't know how to treat their customers.

This company stole money from my paypal account and I am fighting them now over that. This is a scam company. I went to facebook and put that they were a scam on their website. Now they have me blocked from theri site. If anyone really wants to get them, go to their site on facebook and leave a warning to others about how this company scammed you.

It says "a member when you made your purchase" so you should be getting a refund?

I signed up, but used a non-reloadable debit card that has a few cents left on it. If I don't like what I see, I'm not out anything :) I would recommend anyone who signs up for a free trial anything, use one of these types of cards to be on the safe side. IMO :)

ORDER MADE THROUGH BATTERIESFORLESS.COM RESULTED IN UNAUTHORIZED CHARGES TO MY PERSONAL BANK ACCOUNT FROM CMG*FREESHIPPING.COM TOTALING $83.88. SCAM

CMG*FREESHIPPING.COM [protected] CT Complaints - UNAUTHORIZED CHARGES TO PERSONAL ACCOUNT IN THE AMOUNT OF$83.88

What is this racket? I also noticed months and months of unauthorzied subscription charges. Why hasn't this company been shut down?

I just realized that an 83.88 charge appeared on my credit card and will be on the phone to them demanding a full refund
this was with an order I received from Haband and I don't understand how they can send a charge to my credit card.
I will be on the phone to them tomorrow,
Harry van Canada

I am a member of Freeshipping.com and have been since December of 2009. I don't understand all these claims of being scammed. I signed up when I placed an order with Hickory Farms. They have many sites like Pro-Flowers and other companies that all promote freeshipping.com. IT IS NOT A SCAM! I know first hand that it works. While I don't necessarily like how they do things, meaning it is a hassle in todays market to have to send hard copies through the mail to get the cash rebate for up to $10 per purchase. They really do have hundreds if not thousnads of well known retailers listed on their site. I often use ebay, amazon, sam's club, and more. I have received 3 checks totalling over $150, and purchased many movie tickets at a discount price. They also offer double warranty protection, and other sales opportunities. I would recommend taking the complaints on here with a grain of salt. Everyone has an opportunity to thoroughly read the terms and decide for themself what would work for them and what wouldn't. For me, I have become a fan...

I just called the toll free number listed above and spoke to a representative from Free Shipping.com. She insisted they only use information gained on THEIR website and don't get credit card numbers from the merchant from who they purchased our email addresses. When I asked her to delete me from their email mailings, she claimed my email address was not in their system. She wanted my last name and zip code to further my request. Of course, this is just more scamming, proving my name was also sold to them or they need it to further get my credit card number. Be very careful and file a complaint with the BBB and any computer scam website you can find! Thank heavens for this one!
M

I just got charged too, The same amount. I'm trying my best to close this website.Im contacting BBB, Geotrust, and I will also send some info to the biggest newspapers in USA. if anyone can join me, just let me your email here. I'll be checking this site all oer the week.
thanks
Denise
denise.zan@gmail.com

I have never even heard of freeshipping.com nor have I ever visited the site. I was also charged the $83.88. I put in a card dispute online with my bank to get this taken care of. This is ignorant. How do ###S like this get away with this ###? This needs to come to an end!

You all need to learn to read the terms of the program, in no way are you just "signed" up for the program. I love online blogs because they can actually help you with some information, but I really don't like them when things happen like this. A good company gets a bad name because people chose not to read through what they were signing up for. If anyone actually wants to see how to sign up, or has factual information to offer I welcome you to it. I have been with them for years and never been disappointed.

I am the next on the list. I have realized it today and found this forum. I checked into it and we all have the same charge. I have sent them email as I was upset telling them I will report them to newspapers and TVs. I got email back within 5 minutes telling me they will refund me within 5 days. I am so outraged by this...I also purchased Valentine's present from Proflowers. Same story as all of you. I really hope they will reinburse me! I really think we all should try to contact the papers and other places to get this to stop!

look on your credit card bill or bank statement. There should be a 10 digit number in the description . That would be a telephone number. They sometimes leave out the dashes so you don't notice it, but it usually starts with 800 or 888. Call them.

unknown charge on credit card.

they have charged my account with ouit my authorization

Did not sign up for!

Receiving an unknown $83.88 charge

I called [protected] and spoke with someone named Tammy. She explained that the $83.88 is the ANNUAL charge for membership. After this explanation I decided to keep going with the membership because the shipping rebates I've submitted so far will more than pay for the membership fee.

Without my asking, Tammy looked up the list of rebates I had submitted. She told me about them and I was pleased that freeshipping.com had received them and that they were being processed.

Grantfunds is a scam. They took money without authorization!

Granthlpfst is a scam. Took money from my account.

Try Clicking.com is a scam. Stole money from me!

Clickmoneyfast.com is a fraud. Unauthorize billing!

BBVHotbooksSale.com is a scam. stole my money without authorization!

My husband bought an item for me from Signals.com and somehow was signed up for freeshipping.com a shopping membership that charges $12.97 per month. He didn't even realize that he was signing up for this service because it wasn't clear what was happening. He put in personal information because he was making a puchase and thought the info was being requested for the signals.com website. Very fraudulent. I called my credit card company to dispute the charge and they called up the company and couldn't believe we had signed up for this. All money was returned and the account was cancelled. I will be making a follow up call to signals to complain.

I want my money back for this service I didnt sign up for.I just ordered a pair of shoes and free shipping was offered with a certain puchase amount and I dont think my puchased applied when I made my selection. My credit card is being charged with this free shipping mess that I didnt sign up for $25.94

DO NOT TRY freeshipping.com! It is truly a scam! I'm now on my second month of trying to cancel my membership. I've asked for email confirmation, but did not receive it. I've had two charges to my credit card for $12.97 even though I canceled the membership before the trial period deadline. I also did not receive my $15 rebate. I've called three times and emailed twice. The first time I called, I was told that my rebate request was "received and should arrive in 4-6 weeks". It did not. So I called again today and was told my rebate request was "never received because I probably didn't enter the request correctly online". Rubbish! Jackie, my call rep, said she'd fill out my information for her manager who "was in a different building". I don't expect to get my rebate but I want the credit card charges to stop. Do not trust these people!

This company is fraudulent. I submitted every single purchase jve made online. I even asked the company about which documents I needed to submit. When it came to the point for my rebate to Co e in the mail, they emailed me saying I had to resubmit the information again. This was over 30 days ago. I explained to them that they should have all of the information on their files. But of course they didn't, and I would have to go back and look up the transaction receipt number, the order number, the total amount of the purchase price, and the total amount of the shipping cost for each individual order. Before this they could easily look up all of my transactions. But the minute my rebate came due they had no information on these transactions. Their customer service is also the worst I've ever had to deal with. If you don't believe me give them a call and ask them a few questions. Avoid this scheme of a company at all costs.

I bought a PC tablet from TabletPCFreeShipping.com and after 2 months the battery charger failed. I emailed customer services and was told that only tablet is covered by warranty but not charger. This is nonsense of course. They now refuse to answer my emails.

Noticed recurring charges on my credit card that were not authorized. Called the company and they would only cancel service from current month on. Stated "they are considered valid charges because you never cancelled after your free trial membership expired." These people are jerks! Had to cancel my card because of them! Lesson learned: Never Never Never do anything for a "free trial" period if you have to put your credit card information out there. You have to CANCEL - not accept a charge offered after free trial is over.

I don't even remember what I ordered by I know that I wouldn't and didn't authorized a charge for free shipping. It's not "FREE" if you have to pay $83.88 for it. I have contacted the company and disputed the charge. This is the second such charge I have been faced with.

i try to calcel the service earlier yet the merchant were i purchesed the product told me thier not related to it in any way.Lacking of information of the company i could not contact them. So i try to search the web til i found them. email them three times they response that they will try to response with in 24 hr. Yet no body response. Instead i try insiders club n find a tel number at last.Customer sirvice told me that sorry i could not do any thing becouse its already late, but i told her that i try to contact them earlier n cancel the service its just that i dont have any of thier information.. She told me that i called them n cacel it.But i dont call i only e-mailed them sicnce august 14 yet no body reponse and yet she insist that i called.Very rude sirvice.

I ordered flowers from Proflowers.com on August 7. And then they charged 1.95 and 14.95 under EASY SAVER and 11.97 CMG*FREESHIPPING.COM without my authorization. Just called them to cancel and ask for refund. EASY SAVER said it will take one or two billing cycles and FREESHIPPING.COM said it will take 3-5 business day. Hopefully they are not lying.

Absolute garbage, did this 30-day trial to get a rebate on my ProFlowers order. Over a month later, still waiting on my rebate. Called customer service to cancel before my trial was up and they had already charged my card their monthly fee. When I contested it, they put me on hold and then hung up on me. Before that though, they told me my rebate was "in process" but couldn't give any sort of time when I'd receive it. So not only did I end up paying for shipping on my flower order, I'm now out another $13 for this bogus service.

I thought this pop up was part of my jcpenny.com on Nov24. shopping, then when I enrolled they charged 2$ without notice, then a week passed by they charged 19.99$ monthly fee to my card but the bank found it was suspicious so they declined it… what a fraud… I would still want my 2$ back

You try the free trial on line and once you forget about it they keep billing you forever. Ihave lost over $500.00 over the last 4 years. That is a scam.

I was charged 19.00 and I didn’t order anything. What is this charge and I’d like to r3move it from my account please.

9/11/2023 I seen freeshipping.com charges on my PayPal account I don't where it came for I don't need to ship anything 😤 and never setting up account or been on the site to charge anything

I was charged 16.99 every month since May of 2020. I never agreed to this membership. I purchased a covid mask for a few dollars and it never arrived. Later I purchased a t-shirt and it came in the mail. That is all I purchased from Fanatics. My Bank found these charges. I called shipping.com and they canceled a membership that I never agreed to.

i ordered earings on poshmark .com and i paid for shipping for item ..then free shipping .com charged me 19.99 on my debit card. july 11,2023 . order number 64ad9e7766e9b609b499fb91.

we would like you to cancel this and our credit card please we dont pay for shipping from anyone and have no need for this

I've never signed up for this and feel someone had my card info and this is a fraudulent charge. It happened last months and then again this month. I want my money back for both months and this cancelled.

I keep getting billed for $3 every month after trying to cancel it. Today I was charged another $3. I contacted then and was told my account was in active but they were still taking the money from my account account under gpagoodrich@gmail.com, John goodrich

Cynthia Corbin

4765 Bennett Rd.

Buford, ga 30519

[protected].

I did not authorize you to take money from my account.

total of $41.00. I want a full refund. ASAP. I will file a complaint

with the BBB.

you have taken money out of my account 3 times since December.

please refund my money and cancel anything I did not authorize.