Fristpay.com
Reviews and Complaints

I ordered a pair of trainers through the website Editz.co.uk. On 10 March, 2016. Payment went through Fristpay. I eventually received a pair of trainers totally different from the ones that I ordered and obviously cheap and nasty. After several emails they refuse to send the correct goods or refund the money.
Although the order was through the website Editz.co.uk, the goods were shipped from:
Izwy
No.1209, HuQingPingGongRoad, ShangHai, China.
SHANGHAI SHANGHAI 200126 CHINA
Phone: [protected]

The first photo is the trainers I received, the second, the ones I ordered.

This website inquires that they are selling real Michael Kors bags for lower prices because it is a previous season, the prices re still relatively high, but the reasons made sense.
After I carefully read the terms and conditions I ordered a purse. After I received the product, the purse is absolutely the opposite of what I ordered. I ordered red big bag, I received orange, small absolutely FAKE (with Chinese tags) purse.
I contacted them as soon as I realized of the mistake I did. On the website it says that I can get a full money refund if the purse doesn't match what I ordered. They did not answer me for a week, when they did they asked me to send them a picture of the product, I immediately did, and since then they do not answer any of my messages. I emailed them already five times, they absolutely ignoring me. I paid $100 and I telling everyone: PLEASE DO NOT EVER ORDER FROM THIS WEBSITE!

I have ordered a pair of Kobe Bryant shoes for my son, thinking the Kobe Shoes Australia website was a legitimate Lakers endorsed website.

I have since been informed that it is an ONLINE SCAM!

I want my account closed, orders cancelled and payment refunded!

I'm sick to death of dishonest people taking advantage of others.

Lucky Floor
www.luckyfloor.com.au/
Women's shopping paradise - Find your favourite bottoms, dresses, outerwear, sleepwear, swimsuits, tops, and more.

I order a Cuddl Duds Cowlneck Tunic, I never received my item. I want these people to be stopped from taking any more money from unsuspecting customers. I want to see them all go to jail. I hope that they are shut down and put away.

Found a pair of gents shoes on The Social Pantry website,
Continued on the site to pay for them & was taken to Firstpay.com,
it didn't register that this company is a scam as I got an order No &
a delivery reference & it looked quite professional.
A week later after paying £15 extra for quick delivery, I sent an Email
& what I got back has convinced me I've been done.
Off to check with my bank that I have not lost more that the original
£65.
Surely something can be done to stop these lowlifes.

Respected sir/madam
Kindly inform you that i was ordered Nike Air Max SQ Uptempo ZM Basketball Shoes before 13 days on www.mensportshoes.in powered by adidas originals, but seller is not any reply and not give me my money my order details bellow. can you help me please? i requesting you please help me.

> Order No.: 1CZY-oo12729rr-fp8177
> Seller website: mensportshoes.in
> Payment Date&Time: [protected]:15
> Amount: 105.91 USD
> Payment No.: YKF1601202215282505
> Tel: +86-020-[protected]
> Fax: +86-020-[protected]
> Email:[protected]@fristpay.com
>
>
> --- On Wed, 20/1/16, Adidas Originals
> wrote:
>
> > From: Adidas Originals
> > Subject: Order Confirmation No: 8177
> > To: "bhavesh vora"
> > Date: Wednesday, 20 January, 2016, 2:15 PM
> > Order Confirmation from Adidas
> > Originals
> >
> > bhavesh vora
> >
> > Thanks for shopping with us today!
> > The following are the details of your order.
> > ------------------------------------------------------
> > Order Number: 8177
> > Date Ordered: Wednesday 20 January, 2016
> > Detailed Invoice:
> > http://www.mensportshoes.in/index.php?main_page=account_history_info&order_id=8177
> >
> > Products
> > ------------------------------------------------------
> > 1 x Online Shopping Men Nike Air Max SQ Uptempo ZM
> > Basketball Shoes
> > University Red/Anthracite/Black (Sport 8047) =
> > INR5, 480.85
> > Size EU42
> > ------------------------------------------------------
> > Sub-Total: INR5, 480.85
> > Zone Rates (Shipping to IN): INR1, 437.00
> > Total: INR6, 917.85
> >
> > Delivery Address
> > ------------------------------------------------------
> > bhavesh vora
> > B-72, Vaibhav park society, Kapodra patiya
> > ankleshwar, 393002
> > gujarat, India
> >
> > Billing Address
> > ------------------------------------------------------
> > bhavesh vora
> > B-72, Vaibhav park society, Kapodra patiya
> > ankleshwar, 393002
> > gujarat, India
> >
> > Payment Method
> > ------------------------------------------------------
> > Credit Card
> >
> >
> > -----
> > This email address was given to us by you or by one of
> our
> > customers. If you
> > feel that you have received this email in error, please
> send
> > an email to
> > service.[protected]@hotmail.com
> >
> >
> >
> > -----
> > Copyright (c) 2016 www.mensportshoes.in.
> >
> >
> > This email is sent in accordance with the US CAN-SPAM
> Law in
> > effect
> > 01/01/2004. Removal requests can be sent to this
> address and
> > will be honored
> > and respected.

I ordered a Polo Jacket from this website and entered my CC details. The charge was made to my card immediately. The website claims the item was in stock.

I immediately received an email with my order number but no tracking information and no contact number. The jacket has not arrived.

Now I am unable to access the website to get customer support. It appears that the retailer is operating from China.

Since the website is either disabled or down I have no way to contact the retailer to request a refund so will have to hope for help from my credit card company.

On 10th January 2016 I found a website called www.link2web.co.uk as they had in stock a particular pair of shoes I wanted. I purchased these using my credit card and they took £54 out of my account. Straight away I received a confirmation email from the website (from sender service.[protected]@hotmail.com). I then received a second email from [protected]@fristpay.com. This email confirmed my order details and that 'HANXIUDUNTECH' would appear on my credit card.

On 20th January 2016 I received a pair of sandals in the post. The details on the parcel indicated it was sent from China and the sandals were plastic cheap ones, they look like they cost about £1.00 to produce. I've kept these as proof. Once I received these I sent several emails to:
service.[protected]@hotmail.com and received an automatically generated Delivery Status Notification to say delivery had failed.
20-01-16 completed the contact us form online via www.link2web.co.uk (no proof of this as it goes from the website) - no response
20-01-16 Emailed [protected]@fristpay.com. - no reply received
21-01-16 Emailed service.[protected]@hotmail.com again - received failed delivery email again.
22-01-16 Received an email from service.[protected]@hotmail.com - broken english and badly written email asking for a picture of the item to be emailed which I did straight away. Have had no reply since.

I've reported both the website and fristpay to my bank fraud team and also reported it to Fraud Action and got a Crime Reference Number. I've also cancelled my credit card and got a new one to be on the safe side!

We need to stop Fristpay! they must be making a fortune!

ATTENTION! Liquidalpha.co.uk IS A FAKE! Don't buy things from this seller, because its not from UK. I have bought a Dress in the meaning its Original and from United Kingdom, I paid in GBP and so I thought its legal. Then I have received a mail from firstpay that any Chinese transferred Money from my bankaccount. I wrote (10!) emails to the "customer Service" of Liquidalpha that I dont want to have the Dress anymore. Nothing happens, nobody answered. This is already over 1 month ago. Yesterday I received a letter from the postal Station that a package is arrived from China. I went there and open the package and inside was... A SHIRT! What? I havent ordered a Shirt, I pay 100Euros for a Dress and received a usual Shirt?!?! OMG... And then I started to wrote again to the customers Service. No reply. SO PLEASE, dont buy on this Homepage. LIQUIDALPHA.C.UK IS A CRIMINAL SIDE, DONT INVEST YOUR MONEY!

My wife have Selected a Italian Mark, we have received a Chinese product, very low quality, impossible to be reimburse, they reply with an Email adress [protected]@hotmail.com, and now we get a survey from [protected]@fristpay.com. They are agreed that the product is not what we have selected but they do not reimburse : dear friend thank you for your letter but you kown, our goods is so cheap, we only earn a little .so hope you can understand . the wrong product is only the mistake .we also want not it .we are apologize for it . best wish We have received the jacket with fur instead of the other.

On 16th december 2015, I ordered a pair of shoes on www.follonicasolidale.it and they sent me a different pair of shoes that have nothing to do with the ones I have paid and ordered. The shoes came from China and not from Italy in spite of the registration and the messages come in italian.The payement went to fristpay.com. I requested the address to send the shoes back but they said to keep the goods that they will refund me in 15%. I insited that I wanted to give it back because the shoes that I ordered was made of leather and the one that they sent me had a total different material and it even wasn´t in the website. During five days(from the 3rd january to the 7th) they only sent a message per day insisting that I must keep the shoes and till now they still haven´t said a word in spite of my emails complaining about the situation and saying that their refund poliy says that if it is their mistake they will refund all the money. Till now I didn´t receive the refund.

MwMm.co.uk appears to be a genuine UK online retailer selling Brand name clothing, accessories, shoes etc...however it is a fake site and they use Firstpay.com to process payments. I did a Whois check and the domain registerer listed as raja taninki opted to have "their address omitted from the WHOIS service" I was lucky and blocked my card (also now cancelled) so the payment could not be processed. The site should be banned from operating and the Firstpay.com as well!

i did order brutus dr martens shirt at Discount shop with the url http://www.schnauzers-negundor.be/. I received a mail that the money was taken of by Fristpay with no further details about the products i ordered. this is not how is normaly goes. i did check the net about fristpay and found out is a fraud company. I did send a mail to [protected]@fristpay.com to cancel the order and ask refund. they did not reply to my mail.

I ordered a ladies style puffa jacket for my daughter on the 13th of December 2015. I receives an email from euangray saying they had received my payment. It cost £60.00 and paid another £13.00 for it to be sent. I received a mans navy blue waterproof jacket. This site looked real... its not. They will not give me my money back. I have been receiving emails from someone who cannot write in proper English. [protected]@hotmail. Who just tries to con me into selling the jacket I got and talks about costs of shipping. The jacket is not real superdry and even the zip doesn't work. I have kept all the emails between myself and and this danae... whoever this is. The order was to shanghai, China. postcode 200126. The phone number I have is [protected]. I have googled the address, and it looks like there is a hotel on this site. The address is 1209, huQingpingGong road.

The order details are as follows: ------------------------------------------------------------------------------------------------------------------- Order No.: 8FJ-5590kk-fp828 Seller website: ineedtopark.co.uk Payment Date&Time: [protected]:18 Amount: 66.82 GBP Payment No.: YKF1512052119021535 Note: Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price. Please note "MGYTHIE LIEFY" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool. ------------------------------------------------------------------------------------------------------------------- Should you need any further assistance, please don't hesitate to contact our Customer Services department at [protected]@fristpay.com Tel: +86-020-[protected] Fax: +86-020-[protected] E-mail: [protected]@fristpay.com A complete scam, goods neder arrived!

I was searching urgently for size 2 Delaney flowery Doc Martins for my niece for Xmas so didn't really check out the Butlercourt.co.uk company I ordered them from. My payment was processed by Fristpay, which I now realise is behind these various shoe sellers. I didn't receive what I ordered but got sent fake Nike trainers, the goods were shipped from China with all paperwork in Chinese with no obvious returns notice. I've tried sending photos of the goods sent to Butlercourt, asking for a Returns Note but realise after seeing this web site that I've probably been scammed. I am furious and will be taking up the matter with my credit card company.

Ordered shoes on a online shoe shop 'www.elektrodemeulenaer.be' and payed 84 euros with my visa on 03/12/2015. Received on 10/12/2015 package form Changhai with a pair of plastic shoes, mentioned value on the shipdocument = 20 USD! Payment confirmation gives phone numbers from China with no answer! No answer from the seller to my emails! please stop these bandits!

I ordered a superdry jacket for my daughter from a company called euangray.co.uk. I only used this site as the official website did not have the size and colour she wanted. I then received a confirmation of payment from fristpay.com. When the jacket did not arrive I emailed both companies but did not get a reply. Alarm bells started to ring as the money had already been taken from my bank account from gangzhenying Shenzhen. I now realise that the company does not exist. The euangray website looks very authentic with the superdry logo. Please do not use this site. I wish these sites could be shut down and there was a way to flag them up as scammers when you open the site.

Found this UK site (yogawithkaren.co.uk)and was glad they carried the shoe model I was looking for and would ship from Europe (I'm from Italy), when I received the payment confirmation email I saw that the phone numbers were from China and that rang a bell, searched the internet for complaints about fristpay.com and ran into this website. I sent an email to the seller right away and of course no answer ever since. Never gonna see those shoes.

I bought a pair of EOS Cisco Ankle Boots online thought the following website. www.sportsshearqld.com.au and paid for postage for them to be sent to New Zealand. Total cost converted to NZ Dollars was $195.91 ($164.44 AUS Dollars).
The boots were meant to be shipped/couriered to NZ using DHL Courier Company.

I gave over my details for postage and visa card details in order to pay for these. I received an email on the 8th August from Fristpay.com saying that my payment had been successful etc. (see attached email), however I not heard anything about my boots being dispatched and when I go online to their website it no longer exists!
I have emailed Fristpay.com twice but have not had any response from them and when I try and phone them using the number at the bottom on my confirmation payment email it says they are unable to be reached.

I would appreciate it if they would refund me my money in FULL if the boots are no longer able to be sent.

Any assistance you could provide me would be fantastic.
Thanks