Frontier Airlines review: Frontier airlines lost my baggage 1

On August 31, 2023, I was on a flight # 662 (Frontier Airlines) from San Francisco to Denver. Before boarding, I paid an additional fee of $69 to take my carry-on luggage aboard with me. I had arrived to the airport 2 hours before departure. There was considerable chaos at the check-in counter. Seeing as the flight time drew closer, I asked the ticket agent if I could just proceed to the gate, seeing as I had no luggage to check. I asked the security to let me go through quickly, as my flight would be leaving momentarily. I ran to the gate. My electronic boarding pass was scanned by the gate agent at the gate. I then proceeded to walk through the jetway into the plane. At this point, the flight attendant informed me that all the overhead luggage compartments were full, and that my carry-on would need to be checked. My bag was taken, and I received no claim check. When I arrived in Denver, I waited in the jetway to learn where my luggage could be picked up. I was told at that time that my luggage had been sent on to my final destination (Syracuse). At this point, I walked to baggage claim to see if my luggage was there. It was nowhere to be found. I was then instructed by a frontier employee to scan a QR code to report my missing luggage. The form I needed to fill out required a claim check number. As I had not been issued one, I was unable to fill out the form. I then asked another employee for assistance. She filled out a "delayed baggage incident" report. Having filled this out, she gave me a copy for my records. I asked her what the next step would be. Her instructions were to call the number she had written on the form after 48 hours. [protected]. I have called this number numerous times. Each time I am informed "No one is available to take your call. Goodbye."

I am at my wit's end, seeing as I had many crucial items for my work in this bag.