CB Airlines and Air Travel Frontier Airlines Scammers!

Frontier Airlines review: Scammers! 1

Jennifer Mayer-Bacon of US

Jun 16, 2024 11:30 pm EDT

Verified customer

Review updated: Jun 18, 2024

Featured review

The absolute worst experience.
They charged a hidden fee for carry ons... Both ways! We bought the ticket then once we were in line they said we had to pay 99 each for the luggage. We had no choice... So added the cost to our round trip ticket price.
Then they charged us again to get home with the same luggage!
The flight leaving was an hour late... So we missed the reason we flew instead of driving.
Now to get home they switched the departure time from 7:50 to 11 pm with no communication!
We downloaded the app to get notifications... Yet, nothing.
We chose seats together both times and they separated us... And told us if we wanted to sit together that they would charge us extra!
There are lawsuits against them, but I didn't know till I looked it up.
How can they get away with this?

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E. Sauer

4 comments

E. Sauer

Verified customer

Charging hidden fees for carry-ons, both ways, and then surprising you with a $99 charge at the gate is a complete scam. It’s disgraceful that they can change your departure time without any communication, especially when you’ve gone the extra mile to download their app for notifications.

Being late for your initial flight and then having the departure time switched to 11 PM without notice shows a total lack of respect for your time and money. Separating you from your chosen seats and then demanding extra fees to sit together is just another example of their greed.

Frontier needs to understand that they can't get away with treating customers this way. Keep pushing back, make your voice heard, and let everyone know about your experience. You deserve better, and it's time these airlines are held accountable for their actions. Stay strong and demand the respect and service you paid for.

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Frontier Airlines Contacts

Frontier Airlines phone numbers

+1 (801) 401-9000
+1 (801) 401-9000

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Customer Service

+1 (720) 374-4200
+1 (720) 374-4200

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Head Office

+1 (866) 807-7258
+1 (866) 807-7258

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Travel Insurance

+1 (631) 681-1700
+1 (631) 681-1700

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+1 (720) 374-4560
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Media Contact

+1 (720) 798-5886
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Corporate Communications

+1 (720) 374-4505
+1 (720) 374-4505

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Aircraft Maintenance

More phone numbers

Frontier Airlines emails

corpcomm@flyfrontier.com

90%
Confidence score: 90%

Frontier Airlines address

PO Box 492085, Denver, Colorado, 80249, United States

Frontier Airlines social media
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Nov 20, 2024