Menu
For Business Write a review File a complaint
CB Online Shopping Gain City Best-Electric Online purchase of iphone 15 pro 256gb natural titanium
Gain City Best-Electric

Gain City Best-Electric review: Online purchase of iphone 15 pro 256gb natural titanium

A
Author of the review
2:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased an iPhone on 29 September 2023 on their website and paid through LatitudePay. Was sent confirmation email from LatitudePay but nothing from Gain City so I got suspicious. Logged in to my Gain City account and saw that my orders page was empty. Started to panic and contacted LatitudePay as first payment has been made and instalment is ongoing. LatitudePay confirmed that the installment and order is active. Therefore, I contacted Gain City and was told that the order is shown as cancelled in their system and they did not receive any payment. I then asked if they can cancel the order but they said that it is already cancelled and asked me to contact LatitudePay again. LatitudePay insisted that they do not have the authority to cancel any orders. Utterly ridiculous!

Why can't the merchant and payment service provider communicate between themselves and get it resolved? Can't they confirm with each other and try to fulfil my order? Why do I, as the consumer, have to deal with both parties and getting pushed back and forth between them while having the power to do absolutely nothing? Am I supposed to keep paying the installment despite not receiving my order? Incredibly disappointed in both parties.

Desired outcome: I'd appreciate it if my order can be fulfilled. Thank you.

View 0 more photos
0 comments
Add a comment
  1. Gain City Best-Electric Contacts

  2. Gain City Best-Electric phone numbers
    +65 62 221 212
    +65 62 221 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 62 221 212 phone number 12 12 users reported that they have successfully reached Gain City Best-Electric by calling +65 62 221 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 62 221 212 phone number 15 15 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 62 221 212 phone number
    Customer Service
    +65 63 331 212
    +65 63 331 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 63 331 212 phone number 4 4 users reported that they have successfully reached Gain City Best-Electric by calling +65 63 331 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 63 331 212 phone number 5 5 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 63 331 212 phone number
    Sales
    +65 68 991 212
    +65 68 991 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 68 991 212 phone number 2 2 users reported that they have successfully reached Gain City Best-Electric by calling +65 68 991 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 68 991 212 phone number 3 3 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 68 991 212 phone number
    Sungei Kadut Mega Store
    +65 65 441 212
    +65 65 441 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 65 441 212 phone number 3 3 users reported that they have successfully reached Gain City Best-Electric by calling +65 65 441 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 65 441 212 phone number 1 1 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 65 441 212 phone number
    50%
    Confidence score
    Ang Mo Kio Showroom
    +65 62 601 212
    +65 62 601 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 62 601 212 phone number 2 2 users reported that they have successfully reached Gain City Best-Electric by calling +65 62 601 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 62 601 212 phone number 1 1 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 62 601 212 phone number
    33%
    Confidence score
    Choa Chu Kang Showroom
    +65 62 261 212
    +65 62 261 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 62 261 212 phone number 1 1 users reported that they have successfully reached Gain City Best-Electric by calling +65 62 261 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 62 261 212 phone number 2 2 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 62 261 212 phone number
    Marina Square Shopping Mall
    +65 64 641 212
    +65 64 641 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 64 641 212 phone number 1 1 users reported that they have successfully reached Gain City Best-Electric by calling +65 64 641 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 64 641 212 phone number 1 1 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 64 641 212 phone number
    Towner Road Store
    +65 62 661 212
    +65 62 661 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 62 661 212 phone number 2 2 users reported that they have successfully reached Gain City Best-Electric by calling +65 62 661 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 62 661 212 phone number 1 1 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 62 661 212 phone number
    33%
    Confidence score
    Causeway Point Store
    +65 68 531 212
    +65 68 531 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 68 531 212 phone number 3 3 users reported that they have successfully reached Gain City Best-Electric by calling +65 68 531 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 68 531 212 phone number 1 1 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 68 531 212 phone number
    50%
    Confidence score
    Changi City Point Store
    +65 65 691 212
    +65 65 691 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 65 691 212 phone number 2 2 users reported that they have successfully reached Gain City Best-Electric by calling +65 65 691 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 65 691 212 phone number 1 1 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 65 691 212 phone number
    33%
    Confidence score
    IMM Store
    +65 65 561 212
    +65 65 561 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 65 561 212 phone number 2 2 users reported that they have successfully reached Gain City Best-Electric by calling +65 65 561 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 65 561 212 phone number 2 2 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 65 561 212 phone number
    Compass One Store
    +65 65 831 212
    +65 65 831 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 65 831 212 phone number 2 2 users reported that they have successfully reached Gain City Best-Electric by calling +65 65 831 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 65 831 212 phone number 3 3 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 65 831 212 phone number
    Tampines Mall
    +65 66 841 212
    +65 66 841 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 66 841 212 phone number 2 2 users reported that they have successfully reached Gain City Best-Electric by calling +65 66 841 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 66 841 212 phone number 1 1 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 66 841 212 phone number
    33%
    Confidence score
    Bedok Mall
    +65 67 861 212
    +65 67 861 212
    Click up if you have successfully reached Gain City Best-Electric by calling +65 67 861 212 phone number 1 1 users reported that they have successfully reached Gain City Best-Electric by calling +65 67 861 212 phone number Click down if you have unsuccessfully reached Gain City Best-Electric by calling +65 67 861 212 phone number 2 2 users reported that they have UNsuccessfully reached Gain City Best-Electric by calling +65 67 861 212 phone number
    Northpoint Store
    More phone numbers
  3. Gain City Best-Electric emails
  4. Gain City Best-Electric address
    8 Ang Mo Kio Industrial Park 2, Singapore, 569500, Singapore
  5. Gain City Best-Electric social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Gain City Best-Electric contacts
Gain City Best-Electric Category
Gain City Best-Electric is ranked 536 among 1606 companies in the Online Shopping category

Most discussed complaints

mayer
1
(opinions to this review)