I wanted to cancel my class on 18th March'25 as had an important schedule hence as per the policy I visited the Barsha heights branch twice, but the concerned person was unavailable (One at 12:15 and another at 4:55pm). Tried reaching the concerned at +971 [protected] no response and sent her the wats app message no response. At 4:55pm I happened to meet her and informed her pls cancel the classes but failed to do so.
The class was not cancelled due to the ignorance of the staff. But now she is blaming me that I should be responsible to do the same.
Requesting the Galadri leadership to look into the matter and provide the reschedule class.
I can submit all the supporting documents to suffix the above.
Please look into the matter on high priority and confirm me the status.
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