Game Vault’s earns a 1.0-star rating from 3 reviews and 43 complaints, showing that the majority of gamers are dissatisfied with purchases.
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Stolen money
I put 25 on my game and I went to play and the screen popped up that there was two accounts being played and my mobey was stolen off my game how should I go about getting my 25.00 back this is ridiculous I want a refund and the platform of gamevault Marilyn's palace online fb will not refund my money so how can I get my money back because I never gave my account out
Contacting challenges
It’s like there’s no way to get in contact with Game Vault When you’re with a third-party, you’re sending money to to Trust that they sent it to Game Vault well, anything that goes wrong with that money to game vault they will not help you and there’s no way to get them to help you
I didn’t get paid up correctly and I’ve been trying to get my money that I should’ve won and literally it’s impossible, but it was so easily for them to remove money off my account that I guess I wasn’t supposed to win because it paid more than what it should have idk one time I was playing everything seem normal out of nowhere. I got kicked off the game and a couple of dollars removed off my balance. And I’m over here. I have proof video. I have screenshots also and it seems like nobody wants to help me receive the money money I should’ve won, but of course, no problem taking money out of my account that I shouldn’t have won supposedly. so they only care when they lose, but when you lose out, they don’t care . Hopefully, I’m wrong. I haven’t been directed in the right way still working on this. So on triple red hot 3x I got three 3x in a line and only got 62 cents but it show that 3 3X in a line pays 2000
Recommendation: I could be wrong but here are some pictures. I have video though also but I don’t think it’ll let me let me try. You can see what I want versus what II could be wrong but here some pictures. I have video though also but I don’t think it’ll let me let me try. You can see what I want versus what I should’ve won I think, but like I said I could be wrong.
Took my winnings and froze me out
I won 300 plus dollars on the volcano slot game. As soon as I asked to cash out my account was froze and I was told I can't have my winnings. I got lucky and won I did nothing wrong I would like my winnings. Then I was told by lucky 2.0 that they would figure this out for me but they can make me a new account in a different game and took my money from there also. I just want to cashout what I won fairly. Please I did nothing wrong and I'm not going to be that lucky again. 300 plus dollars isn't even a huge amount but it is to me and why was I frozen out of my account also
Recommendation: Don't tell people 24/7 cashout and then keep the money and lock them out
I won 85$ on a 13$ deposit on the 25th of April and I haven’t been cashed out yet.
game always lags then reel changes this time I had hit $100 only paid me $1 game is trash trash Chinese games made in China crap
Danny’s fishing game one of ur vendors is scamming people out of their money. This is a bad look on game vault and very bad businessI have been playing with them for a while depositing money in residency until now when I actually decided to redeem
I had 140 dollars stolen from my winnings
I played the new game red hot 7s and won but when I changed games it took my credits
I've been playing on the gamevaukt app and all day long when I hit its not adding the money to my balance. Sometimes it will but most of the time it's not giving me the money that I am hitting for.
?
Hopefully they will make it right
My name is michael bynum, I was on 10$ a roll and I hit for this and it only gave me 55$? The person I loaded with lauren gaming refused to pay me my money bc it wasn't added correctly by the game how do I get my money?
I sent the 20 dollars for him to put on my account so I could play and that was Wed or Thursday it's now Saturday and still haven't received the deposit to my account
Game Vault Complaints 43
It took my money and kicked me out my account
Monday January 6th. I was in the middle of playing when a message popped up and said other devices were logged into my account. It then proceeded to lock me out of my account and take all of my money. I have been playing through a person that goes by the name of David gaming on Facebook messenger and he claims he can't do anything about it. It took my money and I really need it back
Claimed loss: $60
Desired outcome: Please refund my money
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Chances are you may be dealing with a dubious or unregulated platform. Stop having anything to do with “David Gaming” and anybody else associated with such an operation without wasting any more time. If you made payments by credit card, bank transfer or payment service, contact your provider to dispute the charge and report it as fraudulence. The relevant authorities like the FTC (if in U.S.) or consumer protection agencies of your country are where you can file these complaints. Share your experience far and wide to alert others about this. Although recovery is likely to be hard, taking these steps will boost your possibilities in this case.
Not being credited 2500 I hit in 3 spins
On dec 27th I was playing the golden $5 game for ten a spin when I hit not once not twice but three times for large amounts. Twice for 1000 and once for 500 that never where added to my account. When contacting the vendor I play through they said they had nothing to do with that part only loading the credits to my account. They've been awesome so I believe them so my search brought me here. What can I do about this. Here's the screenshots of when I hit but as I will see no money was given. What can I possibly do
Claimed loss: 2500
Desired outcome: Collect at least some of what I won
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Game vault on game 10 cash machine
I was playing on 10 cash machine at 1.00 bet and hit the 10 0 00 which is a 1,000 dollar win and it did not pay me so I sent a screen shot to the person I play game vault through and they don't have access to play history and I'm trying to contact game vault directly but having problems doing so. I play game vault all the time and never had a problem until now and would like this issue addressed and fixed ASAP. I know this can be fixed because I use to be in charge of these kind of platforms and when my customers had issues that was my job to fix it, so I'm expecting this to happen with this platform it's only good business and just the right thing to do. I also added a second screen shot of the 20 dollar win I won and was paid for so why pay that when it looks like that but the big win of 1,000 and won correctly was not paid, so tell me the answer to that?
Claimed loss: 1,000 dollars
Desired outcome: To fix the issue on the platform and paid what is owed
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Try reaching out to Game Vault through any official customer support channels listed on their website or app, and attach the screenshots for evidence. If they’re unresponsive, consider disputing the transaction with your payment provider to escalate the issue.
Is Game Vault Legit?
Game Vault earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
The age of Game Vault's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Gamevault999.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Game Vault and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- We detected that gamevault999.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Game Vault protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Game Vault that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We conducted a search on social media and found several negative reviews related to Game Vault. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- We noticed that gamevault999.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.
Game vault
The very first time I used this app and I won 48 dollars playing crab king. When I asked to redeem the store owner took way too long typing in the system then claimed I only had 19 dollars. This owner has been said to do this countless times over various platforms he offers but he is the only store around here that offers it. Mike's liquor in Bloomington CA. Shady as hell.
Claimed loss: 28
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3d fishing
I have wrote the women a couple times that I needed to speak to someone about the game not giving me the coins I won. They were going to me but never changed balance so second time this has happened. I did not realize I was not getting the coins add back so I went threw 26.45 dollars the first time and the last time was 17.10. she only tells me the game is working fine and will not address the issue. I feel like it is stealing from me and I have loaded money many times but never won. I wonder if this is even legit or are u scamming me. I feel like i am being scammed at this point especially since she pretty much ignored what had happened. I don't know how to even prove this but I know that it is completely unfair and if I was getting my coins back from the fish I shot I would have won but all I think at this moment is it's rigged and never attended to give me back the money I won and I am starting here before I go further because it's stealing to me.
Claimed loss: 43.45There is probably more than this but these are the ones I noticed
Desired outcome: Compensation and to not be ignored about issues in the game when we are playing with real money
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
It’s completely understandable why you feel frustrated and cheated by Game Vault, especially if the coins you won weren’t added to your balance. Being brushed off with a vague response, without any real explanation or help, definitely raises red flags. If the game isn’t crediting your winnings and the support team isn’t addressing the issue, it’s only natural to question the legitimacy of the whole setup. It’s unfair to keep spending money without seeing any return, and if it feels like they’re ignoring you, it’s time to escalate the situation.
You might want to document all your interactions and losses as much as possible and consider reporting the issue to relevant authorities, especially if you continue to feel like you're being scammed.
I was ripped off by an agent
I was in the middle of a game and I was up
To $555 when a window popped up saying I was logged in on two devices and I was being removed from my account then I immediately try to log back in and a banner pops up saying wrong password but I know for a fact it was the correct password so I message the agent to cash me out the $555 and there response was what $555 there’s only $58 in my account and said you forget password I reset and we go back and forth and he refuses to pay me my winnings and blocks my Facebook profile. The agents profile name is Ace Vending
Claimed loss: $555
Desired outcome: I would like to be paid my $555 that I won
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Game vault platform
I was playing your platform today after depositing a large amount of money and wondering why my money was going way too fast. I noticed when I would spin at times it would remove 2 to 3 times the bet and not just my current bet. Also anytime I would win anything it would only partially add my winnings I have 2 witnesses that are willing to stand up in court and say they say this happen on many occasions. My player number is 1529570. I want to know what can be do about this before my attorney files suit against your company for fraud and theft. This platform is out right stealing from its people and I will not allow this to continue. My phone number is [protected] please contact me with your solution before the weekend or I will have my attorney file all the motions
Claimed loss: $350
Desired outcome: Please either refund or suggest a better solution to this issue
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Having your bets removed multiple times and winnings only partially added is unacceptable, and it’s good that you have witnesses to back up your claims. It's understandable that you're feeling frustrated and considering legal action.
Your concerns about potential fraud and theft are serious, and I hope Game Vault addresses this issue promptly. They need to investigate your account thoroughly and provide a clear explanation and solution.
One of your vendors game vault
I played Game Vault from a vendor Game Vault who is running your platform hit at $114 went to cash out. You told me I need to send another 20 as a fee to get out the 114 once I did that he took that money as well and has not paid me. He sent vulgar pictures of Porn continues contact me harassing me all my money. I have pictures of all of his texting to me. My is Papa Goldfingers on Facebook? My login is papa90 account 6175664 it be nice to get this resolved or them shut down they’re ripping people off right in the
Claimed loss: $144
Desired outcome: Reimbursed with them shut down it’s not fair. That’s all the money I had.
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Listen, I understand you're feeling cheated and mistreated. You trusted someone with your money and got burned. That's not right. No one should go through that kind of harassment and theft. You're a victim of a scam, plain and simple, and those responsible need to be held accountable.
You've got the evidence – the texts, the pictures – and that's a good thing. You need to make noise about this. Reach out directly to Game Vault’s customer service and demand they address this. Don't take no for an answer. You have every right to see justice served and your money returned.
Don't let this guy get away with it. He's preying on people and he needs to be stopped. Use social media, use whatever platform you have, and expose this behavior. Don’t let them silence you. You're stronger than this, and you can turn the tables. Stay strong, keep fighting, and get what's rightfully yours.
Game vault
Email [protected]@outlook.com account username sugard729 There’s been multiple times where your games cheated me on wins your new game the Red Hot 7 triple and a few are running into where I was supposed to win but didn’t get paid or I got paid but then later on the ticket away to see if you could complement me with a small bonus bonus will never anymore than $.77 I’ve been playing every single day since I’ve started. My account holder doesn’t offer anything to contact you. You deleted your telegram account for customer service. Honestly, I don’t send that much but I do send every day if you can’t compliment my account with something well that’s just you losing a customer to your platform , thank you for your
Claimed loss: Idk I’ve been depositing every single day for the last couple months since I have started
Desired outcome: Maybe you could do me a reload of my biggest deposit one time thing now that I understand the risk playing with you Don’t think for one second that I’m just gonna receive this offer and win or lose and never come back.
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Game vault taking my money
I'm send you a live video of the game as I'm playing it just now... I was up $100.39 and was cashing out but when I went to the home page to exit out the acct said $42.49 was only on my account!then when I contacted my agent to tell her/him the problem they said it was a zero balance and wouldn't cash me out my $100 winnings. The reason I was videoing the game as I played it's because all morning it's been glitching and I went up to $70 earlier this morning and when I went to cash out she said that I only had $6 on the game so I started recording each of my games and games continuously took away from my winnings each time that I changed games and sometimes during the game.
Claimed loss: $170
Desired outcome: $170
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gamevault
so i was playing gamevault i sent $10 to cashapp…he put $24 on the game for me by accident and he asked me to log off of the game bc that was the only way he could take his money off of there…so i logged off and i jokingly said “if you want to give me extra money you can” he then said to me “[censored] you” and he took every bit of the money off of gamevault from me…
now i’m out $. he should have only took $12 because although i only added $10 they give us extra money every time we load money.
can i get that loaded back on my game?
my username is veronica627
if you need to contact me you can email me at [protected]@gmail.com
Claimed loss: $12
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Payment not received
I deposited 5 dollars I won 70 dollars The platform said they only see 35 I sent screenshot of my gamevalt homepage w my game ID and credit amount of 70 They basically called me a liar After about 20 minutes, they messaged and apologized and said they see 70 on my credits. All is good. I deposited 5, so I could only get 50, no problem. Then they asked could they get 10 dollar tip and I said no. At that moment, I was blocked on messenger and Cash App. I have screenshots of the entire conversation
Claimed loss: I diposited 5 dollarsI won 70 and was not paid
Desired outcome: I would like to be paid my winnings. 70 dollarsBut honestly I just want something done . I'm sick and tired of getting ripped off
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Cant cash out
I have 125 dollars in my game vault account that no one can cash out. I contacted the agent who set up the account but they told me they couldn't access it. The account has apparently been sold or something. It is very confusing. My account ID is bree478. The password is the same. The agent who set it up is Claudia Rae. Soon after I asked her about this, she said she was closing down that profile.
Claimed loss: 125 dollars
Desired outcome: Cash out 125 dollars to my cash app $KDCis
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Payment not received
Yeah, I was playing off of Facebook on the user group name a regal Crown 777 and I loaded $15 and I was given $30 as the first time loading bonus period I was told immediately that minimum cash that was 40 I played for about 20 minutes. I asked to crash out at 50 and they told me. I couldn't get their cash out changed to ninety. Once I played a game because I was forced to keep playing. I want 90 and I asked cash out and then I was told wait a minute. Wait a minute for a good an hour and then I was finally blocked from them and not paid. And when I left a bad review on their site, all they kept doing was giving me a thumbs up. They blocked me. I haven't received payment. I'm very disappointed. I play gameball all the time with other agents. And I've never had this experience. I'd like my money please. Thanks again for your time and attention on this in advance. I hope that you can get this matter. Cleared up and stop having people like this. Represent your game. group name Regal Crown 777. Facebook and cash app name I paid too is
Claimed loss: $90.00
Desired outcome: I would like them to lose the rite to misrepresent the gamevault game so others do not getting ripped off as well. An lose gamevault platform creditable name. An I want my original deposit back or my winning would be nice.
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Hey, definitely report this issue to Facebook since you were playing through a group there. They can look into the group’s activities. Also, reach out to your payment provider about reversing the charge if you received no service. Hope this gets resolved soon!
Did receive my winnings
I was playing game vault with a game on fb called Vegas luck they were supposed to cash out 60.69 to me but they rook my money off my game and won’t respond this is there profile link https://www.facebook.com/Thomasshelby.casino?mibextid=AEUHqQ . I have texted them over and over but they won’t answer. I love playing games but feel this is unfair
Claimed loss: 60.69
Desired outcome: 60.69
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Bad servicers
4999254 thats my account. The platform dealers did not cash me out at the 70 dollars we agreed upon saying i tried to hack the platform. Please get me my money. I never hacked anything. They blocked me from contacting them but left my actual game acount open. They scammed me out of my money on false accusations.[protected]@gmail.com4077148399Thank you.
Claimed loss: 70.00
Desired outcome: My money
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Come on cash slot machine
On April 13, 2024 I was playing the game come on cash at approximately 11:45 AM and I won $1000. My account was frozen. I never received the money and I have pictures. I screenshot My winnings. My ID number is 4766056. My username is Ashl720 I have played this game and never had problems like this. I go through a lady on messenger through Facebook.
Claimed loss: Basically, I lost $1000 because I won the thousand dollars and did not receive it
Desired outcome: I would like the thousand dollars that I won fair and square I play a lot of money and I finally won and I cannot get the money that I won is not fair a glitch in the system that’s not right What I was told
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
miraclez.me /game vault game;wild x trio( issue with recieving correct winnings $)
04-09-2024
was playing new game 'wild x trio' was betting one dollar ,hit 3x and 6x on same like which paid 18$ and prior to this win I had 12 to 15$ after the fallow play I showed a balance of $19.26
vendor) miraclez.me
user profile info) Renfro396
ID# 3932813
contact ; dale renfroe. [protected]
email @[protected]@yahoo.com
pls respond at earliest convenience
Claimed loss: shorted 20$
Desired outcome: would appreciate if staff would look over the activity during my first 5 min of play on April 09'2024 verify error and issue a corrected amount to my account
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Gamevault host
I have put a lot of money into my account and I finally got it to 450 and I planned on tipping 250 and having 200 cents to myself and as soon as I asked to cash out the host blocked me and now I am stuck. This makes me livid. The incident took place on April 5, 2024 at 4:15 pm. The host was high stake gamevault JUWA xgames Orion star and Milky Way. They also have done the same thing to my husband.
Claimed loss: $450
Desired outcome: To have the issue fixed and the money sent.
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Game vault fraud
I was playing wheel of fortune on game vault I was at $68.50 someone logged on kicking me off I reported it to game host my password was reset and my balance was gone game host said it's all played it but the game log showed a game ive never played must have been friend noone had my password I have screenshots of all messages I know it was the game host please fix this
Claimed loss: $68.50
Desired outcome: Refund and game host fired
Confidential Information Hidden: This section contains confidential information visible to verified Game Vault representatives only. If you are affiliated with Game Vault, please claim your business to access these details.
Overview of Game Vault complaint handling
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Game Vault Contacts
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Game Vault phone numbers+1 (214) 489-1152+1 (214) 489-1152Click up if you have successfully reached Game Vault by calling +1 (214) 489-1152 phone number 28 28 users reported that they have successfully reached Game Vault by calling +1 (214) 489-1152 phone number Click down if you have unsuccessfully reached Game Vault by calling +1 (214) 489-1152 phone number 20 20 users reported that they have UNsuccessfully reached Game Vault by calling +1 (214) 489-1152 phone number
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Game Vault social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
Most discussed complaints
It took my money and kicked me out my accountRecent comments about Game Vault company
It took my money and kicked me out my account




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