Garden Site
Reviews and Complaints

This place is like, totally a disgrace, you know? I mean, seriously, they sell faulty products and their customer service is like, zippo, man. It's a total bummer, dude. So, like, my advice is to not even think about buying anything from here or those halls garden centres. Trust me, you'll thank me later. Peace out.

So, I recently bought this water feature from Garden Site, right? And let me tell you, as I was taking it out of the box, the base just straight-up broke into pieces! I was like, "What the heck?!" So, I decided to reach out to the company and let them know what happened. But guess what? They didn't even wanna hear it! No refund, no exchange, nothing! Now I'm stuck with this water feature that has a messed-up plinth. Ugh, talk about a major bummer, right? Seriously, folks, I highly recommend you steer clear of this company. Trust me, it's not worth the hassle.

I gotta tell ya, I really messed up when I thought this company, who's been around for ages, would hook me up with a top-notch service. I mean, I paid a pretty penny, so I expected some top-quality sheds and service, ya know? But boy, was I wrong! These sheds they sent me were like, super cheaply made, and they weren't even fit for what I needed 'em for. Can you believe that?

So, I decided to reach out to 'em, thinking they'd sort things out. But nope, they just gave me the runaround, man. They tried to put the blame on me, can you believe it? Like, seriously? I'm the one who got stuck with these substandard sheds, and they have the audacity to point fingers at me? Nah, man, that ain't cool.

My advice to you, my fellow garden enthusiast, is to steer clear of these guys. Don't make the same mistake I did. Find yourself a more reputable garden shed maker, someone who actually knows what they're doing. Trust me, it's worth it.

I recently purchased a brand spanking new shed from gardensite.co.uk because my old one was on its last legs, falling apart and all that jazz. Gotta say, the customer service I received was top-notch, both when I called them up and when we exchanged emails. The whole ordering process was a breeze, no fuss or hassle whatsoever. And let me tell you, the advice they gave me over the phone was spot on!

Now, a few days after placing my order, I decided to give them a buzz just to check on the progress. Lo and behold, they got back to me in a jiffy with all the deets. Talk about speedy service, mate! Fast forward to today, and my shiny new shed is proudly sitting in my garden, looking all spiffy. I couldn't be happier with it, I tell ya.

All in all, I reckon gardensite.co.uk is the bee's knees when it comes to buying garden stuff. They know their onions, provide top-notch customer service, and make the whole process a piece of cake. If you're in the market for a shed or any other garden goodies, give 'em a whirl. You won't be disappointed, trust me!

We recently purchased a Wooden Shed from Garden Site and boy, what a disaster it turned out to be! When it finally arrived, I was shocked to find that the shed was not what I had ordered. Not only that, but it was also damaged and of extremely poor quality. We had paid extra for fitting, and let me tell you, the quality was a complete joke considering the hefty price tag of £1,400. This shed was definitely not cheap!

I decided to reach out to Garden Site to express my disappointment and frustration. However, instead of receiving any sort of understanding or assistance, they were incredibly rude to me. They had the audacity to blame all the issues on me and even went as far as calling me a liar. Can you believe it? I had to endure a long and arduous battle, spending months exchanging countless emails with them, as well as seeking help from trading standards and citizen advice. But guess what? I got absolutely nowhere.

Not only did I lose a significant amount of money, but I also wasted so much time and effort. It's clear that Garden Site, particularly D. Cotton, couldn't care less about their customers. And let me tell you, Luke is even worse! He talks down to you as if everyone is a fool. It's truly disheartening to see such a lack of professionalism and customer service from a company that claims to be reputable.

In conclusion, my experience with Garden Site and their Wooden Shed purchase was an absolute nightmare. The incorrect order, damaged product, poor quality, and the disrespectful treatment I received from their staff left me feeling utterly disappointed and frustrated. I strongly advise against doing business with Garden Site if you value your time, money, and sanity.