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Hirt's Gardens
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Hirt's Gardens Complaints 2

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3:06 pm EDT
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Hirt's Gardens ceramic flower pots

Ordered three Ceramic Pots for $53.97 & Shipping $18.79. Two were damaged upon arrival. Hirt requested pictures and these were sent to them within minutes. They offered a refund or replacements. I opted for replacements. Hirt's stated in writing that these would be sent out the next business day. They proved so far to be deceitful. They instead gave an insulting credit of $24.68 and have not responded to the email.

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6:36 am EDT

Hirt's Gardens Wrong seeds

I have ordered a Spilanthes seeds from Hirt's Gardens website and received an incorrect ones. I wanted the lemon ones but received peek a boo seeds.
I was very disappointed and contacted customer service and asked for a replacement but they never replied to my messages. When I tried to call their line was always busy.
So I had no other choice and planted the ones I've received.

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Ralphh
US
May 06, 2019 3:07 am EDT

Bad customer service. Ordered two plants I couldn't find anywhere else, they arrived pretty much DOA. Have emailed, fax, FB messaged, called etc only to receive no response what so ever. Do NOT shop here.order #85630 Rosemary Mint - Mexican Oregano - Poliomintha longiflora - 4" Pot HillcrestPoliomenta 2

Is Hirt's Gardens Legit?

Hirt's Gardens earns a trustworthiness rating of 83%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Hirt's Gardens highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Hirt's Gardens to understand what to expect from them.

We found clear and detailed contact information for Hirt's Gardens. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Hirt's Gardens's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Hirts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hirts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Hirts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Hirt's Gardens. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Hirt's Gardens complaint handling

Hirt's Gardens reviews first appeared on Complaints Board on Aug 11, 2016. The latest review ceramic flower pots was posted on May 2, 2018. Hirt's Gardens has an average consumer rating of 1 stars from 2 reviews. Hirt's Gardens has resolved 0 complaints.
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  1. Hirt's Gardens Contacts

  2. Hirt's Gardens phone numbers
    +1 (330) 239-0506
    +1 (330) 239-0506
    Click up if you have successfully reached Hirt's Gardens by calling +1 (330) 239-0506 phone number 0 0 users reported that they have successfully reached Hirt's Gardens by calling +1 (330) 239-0506 phone number Click down if you have unsuccessfully reached Hirt's Gardens by calling +1 (330) 239-0506 phone number 0 0 users reported that they have UNsuccessfully reached Hirt's Gardens by calling +1 (330) 239-0506 phone number
  3. Hirt's Gardens emails
  4. Hirt's Gardens address
    4943 Ridge Rd (Route 94), Granger Township, Medina, Ohio, 44281, United States
  5. Hirt's Gardens social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Hirt's Gardens Category
Hirt's Gardens is ranked 23 among 52 companies in the Garden and Pond category

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