Cactus Kingdom’s earns a 2.5-star rating from 17 reviews, showing that the majority of plant enthusiasts are somewhat satisfied with their purchases.
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Excellent Service and Great Value - A Happy Customer's Review of Cactus Kingdom
for the quick processing and delivery of my order from Cactus Kingdom! I was pleasantly surprised to find that each pack contained more than ten seeds, which is a great value for the price. The variety of cactus seeds available is huge, and I appreciate the wide selection.
I am very grateful for this shop and their excellent service. I am so satisfied with my purchase that I am already planning to place another order in the near future. Currently, I have another order in processing, and I can't wait to receive it.
Once again, thank you for the quick processing and delivery. I am a happy customer and will definitely be ordering from Cactus Kingdom again.
Impressive Delivery Speed and Quality Cacti - My Go-To Store for Adding to My Collection
I've bought stuff from this store's website a few times now, and I gotta say, I'm pretty impressed with how fast everything gets here. I'm super excited to get my hands on some more cacti to add to my collection, and these guys are the ones who got me started.
Decent customer service and bonus seeds make up for delayed delivery - Cactus Kingdom review
It took a while to get my order from Cactus Kingdom, like around 4-5 weeks, but they made up for it by throwing in some extra seeds as a bonus. I emailed them to ask when my shipment would arrive, and they got back to me on the same day. That's pretty decent customer service. All in all, I'm satisfied with my experience and would definitely consider ordering from them again.
Impressive Packaging and Healthy Cacti - Will Order Again!
Just got my package in the mail today. It was packaged real nice and careful, no damage to the Cacti at all. I was kinda worried 'bout ordering in the winter, but they came in all healthy and good. I'm definitely gonna order again!
Mind-Blowing Trichocereus Pachanoi from Cactus Kingdom: A Thriving Beauty!
I gotta say, I recently got myself a trichocereus pachanoi from Cactus Kingdom and man, oh man, it blew my mind! This bad boy was way bigger than I expected, and let me tell ya, it was packaged up real nice and secure. No worries about it getting damaged during delivery, that's for sure. And when it finally arrived at my doorstep, I couldn't believe how pristine it looked. It was in tip-top shape, my friend.
Now, I'm no expert when it comes to plants, but I knew I had to give this beauty the best chance at thriving. So, I planted it in some cactus soil, you know, the good stuff. But I didn't stop there, oh no. I added some extra perlite to the mix, just to make sure this little fella had all the nutrients it needed to grow like a champ.
And let me tell ya, this trichocereus pachanoi didn't disappoint. It's been growing like crazy! I mean, it's shooting up like there's no tomorrow. I couldn't be happier with how well it's doing.
You can bet your bottom dollar that I'll be ordering from Cactus Kingdom again. If they can deliver such amazing plants like this one, then count me in for more. I highly recommend giving them a shot if you're in the market for some top-notch cacti. Trust me, you won't be disappointed.
Impressive Quality and Customer Service - 5 out of 5 Stars for Cactus Kingdom
I've made a few orders with Cactus Kingdom and I gotta say, I'm pretty impressed. I grabbed myself some seeds and growing medium, and as of right now, about 80% of those seeds have sprouted. I'm just patiently waiting for my next order to arrive. Gotta say, I'm feeling extremely satisfied with my purchases.
The shipping was decent, nothing to complain about. And what's even better is that when I made a little boo-boo on one of my orders, they actually responded to my emails and helped me sort it out. That's some good customer service right there.
Overall, I gotta give this site a solid 5 out of 5. It's legit, it's reliable, and it's got some quality stuff. Can't ask for much more than that, ya know? So if you're in the market for some cactus-related goodies, I definitely recommend checking out Cactus Kingdom. You won't be disappointed, trust me.
Impressive Customer Service and Reliability from Cactus Kingdom
So, I placed my order on December 7th and I haven't received any official updates from Canada Post yet. But the folks at Cactus Kingdom have been keeping me in the loop with whatever information they have. I gotta say, I'm pretty impressed with their customer service. They've assured me that even if my package doesn't make it to me, they'll make it right and compensate me. That's a relief, because I was starting to worry. Despite not having my package in hand, I can already tell that I'll be doing business with them again. They seem like a reliable bunch.
Disappointing Experience with Cactus Kingdom: Poor Quality and Slow Shipping
I recently made a purchase from Cactus Kingdom and I must say, I was quite disappointed with my experience. I ordered a live cactus and it took an eternity for it to finally arrive. And when it did, I was shocked to find that it already had root rot. What a bummer!
To make matters worse, I sought the advice of a cactus expert, who informed me that I had wasted a whopping $65 on this purchase. Apparently, the base of the peyote cactus was all squishy and not in good shape at all. Talk about a letdown!
Feeling somewhat defeated, I decided to give it another shot and ordered some seeds from Cactus Kingdom. But boy, oh boy, was that a mistake. The processing and shipping of my order took forever. I've never experienced such a lengthy wait before. It's safe to say that I regretted my decision to order more from them.
Overall, my experience with Cactus Kingdom has been far from satisfactory. The quality of the live cactus I received was poor, and the processing and shipping of my subsequent order was painfully slow. I can't help but feel like I wasted both my time and money on this whole ordeal.
Disastrous Shipping Experience: Cactus Kingdom's Negligence Ruined My Pereskiopsis Spathulata Cuttings
I recently made a purchase from Cactus Kingdom, specifically unrooted Pereskiopsis Spathulata cuttings. To my utter disappointment, these cuttings arrived in a plain bubble envelope, without any protection whatsoever. You can imagine my dismay when I opened the package to find them completely squashed, transformed into a green gooey mess. It was impossible to even recognize them, let alone use them for grafting purposes. It's truly horrifying to think that someone would actually think it's acceptable to ship plants in such a manner and expect them to arrive in any other condition. It's clear that this seller has absolutely no regard for their customers or the plants they sell. I strongly advise against wasting your precious time and hard-earned money on this seller.
Cactus Kingdom: A Disappointing Experience with Lies and Poor Customer Service
Here's the real deal, folks.
So, get this, I actually reached out to Canada Post, and guess what? They told me that no claims have been made regarding the package tracking that was sent to me. And get this, they also informed me that the package didn't even come from Calgary like these guys at Cactus Kingdom claimed. Nope, it actually originated from the good ol' USA. So, if I did receive some damaged goods due to the shipper's error, which I totally did because the cactus was all moldy and liquifying when it arrived, then it's on them to open a claim with the private shipping company they used to bring it over from the states.
But you know what these guys at Cactus Kingdom told me? They had the audacity to say that they opened a claim with Canada Post and that whether or not I get a refund is now solely in their hands. Yeah, right! They're straight-up lying and trying to steal $125 from me, a loyal customer who was excited to keep supporting their business. Shame on them, I say!
Now, let me hit you with a few more facts, because I've seen how Cactus Kingdom responds to honest bad reviews, and it ain't pretty:
First off, it took a whopping 3 weeks for them to even ship my order. And that's only after I messaged them to find out what the heck was going on after 2 weeks of waiting. Talk about slow service, am I right?
And get this, after they finally shipped it, I had to wait even longer than the time they ask for on their site just to get some shipping tracking info. I mean, come on, guys, give me a break! I only received that info on the day the package was arriving at my doorstep. Talk about cutting it close.
Oh, and let's not forget that they decided to deliver it in late spring, when temperatures were way above freezing. They claim that it froze during the 5-day trip from Calgary to Vancouver, but let me tell you, the temperatures were between 5? and 20? during that time. There was no "unseasonably cold weather" happening, so their excuse just doesn't hold up.
And get this, they sent me a 10" cactus wrapped in a few measly pieces of newspaper, all crammed into a package. No heating pad or anything. Now, if it was really as cold as they claim, wouldn't it make sense to include a heating pad? I think so!
Now, here's where it gets even more frustrating. The moment I opened the package and saw that the cactus was in terrible shape, I messaged them right away to let them know. I had a bad feeling about it and didn't want to be blamed for its condition later on. But you know what they did? They gave me these canned responses that completely ignored the important questions I asked. Talk about brushing me off!
It took a whole week of back-and-forth before they finally admitted that the cactus was indeed rotting. And get this, they had the nerve to say that it was perfectly healthy when it left wherever it came from. Yeah, right, like I'm gonna believe that!
So, after all that, they told me they would send me another cactus once they received a photo of the shipping label. I mean, seriously, why do they need that from me? It makes no sense. So, I decided to request a refund instead because I didn't want another sick cactus infecting my other plants. And that's when things really went downhill, leading me to call Canada Post to confirm the lies Cactus Kingdom was feeding me.
But here's the kicker, folks. I sent them an interac transfer, not a credit card payment, so I can't even file a fraud claim through my bank. Talk about being stuck between a rock and a hard place!
Now, let me tell you, this is the first negative review I've ever felt compelled to write. And unfortunately, it has already cost me way too much money, time, and energy dealing with this shameful excuse for a business. I'm not the type of person who thinks the customer is always right, but I do believe that people should treat others the way they want to be treated. And businesses should have some respect for their customers, especially when they don't have a physical presence and there's no way to actually speak to a real human being for some decent customer service. But now it all makes sense why there's no way to contact this company other than through ignored emails.
Oh, and here's an update for you all. These guys at Cactus Kingdom have responded to me with a bunch of lies. Can you believe it? I sent them plenty of good photos and videos, both before and after the cactus started liquifying. I've got an excellent camera, mind you. But they're still telling me to "trust the process" and that my refund will come through the claim they supposedly put in with the shipper. Well, guess what? I spoke with the shipping company, and they haven't received any claims from them. So, it looks like Cactus Kingdom should have trusted their customer when I messaged them right away to let them know that the cactus was extremely soft and obviously sick.
I've included the emails they sent me as proof. You see, these crooks don't have the guts to admit when they're stealing or lying. Instead, they do everything in their power to push back, cover their lies, and shift the blame. Well, I'm not falling for it, and neither should you. Stay away from Cactus Kingdom, folks. They're nothing but a bunch of scammers.
Cactus Kingdom Complaints 7
Disappointing Experience with Cactus Kingdom: Seeds Failed to Germinate, Poor Customer Service
So, I recently bought some seeds from Cactus Kingdom and I gotta say, I was pretty disappointed. The seeds didn't germinate at all. I mean, I followed all the instructions and everything, but no luck. It's a real bummer, ya know?
I was really excited to see some cute little cacti sprouting up, but it just didn't happen. I even gave them plenty of water and sunlight, but still no sign of life. I'm not sure what went wrong, but it's definitely a letdown.
Now, I'm no expert when it comes to gardening, but I've had success with other seeds before. I've grown flowers and vegetables without any issues, so I know a thing or two about taking care of plants. But these cactus seeds just didn't want to cooperate.
I reached out to Cactus Kingdom to see if they could help me out, but I haven't heard back from them yet. It's been a while now, and I'm starting to lose hope. I was really hoping for some assistance or maybe even a refund, but it seems like they're not too concerned about my situation.
Overall, I wouldn't recommend buying seeds from Cactus Kingdom. It's a real gamble, and you might end up like me, with nothing to show for your efforts. Save yourself the disappointment and look elsewhere for your cactus needs.
Disappointing Experience: Cactus Kingdom Doesn't Accept Online Payments, Outdated Practices
So, I wanted to buy some cactuses from Cactus Kingdom, but man, I gotta tell ya, I couldn't do anything on their website. Like, seriously, they don't take any kind of payments online. Can you believe that? It's like they're stuck in the Stone Age or something. I mean, come on, it's 2021, who doesn't accept online payments these days?
I was really looking forward to getting some cool cactuses for my collection, but now I gotta find another place to buy them. It's such a bummer, you know? I thought Cactus Kingdom would be the perfect spot to get my cactus fix, but I guess not.
I don't know why they don't accept online payments. Maybe they're afraid of getting scammed or something. But hey, there are plenty of secure payment options out there, so I don't see why they can't just hop on the bandwagon.
Anyway, if you're like me and prefer the convenience of online shopping, then I wouldn't recommend Cactus Kingdom. It's a real shame because they seem to have a great selection of cactuses. But hey, what can you do? Guess I'll have to keep searching for a cactus shop that's up to date with the times.
Overall, I'm pretty disappointed with my experience with Cactus Kingdom. It's a shame that they don't accept online payments because it really limits their customer base. Hopefully, they'll get with the program soon and start accepting online payments. Until then, I'll have to take my business elsewhere.
Disappointing Experience with Cactus Kingdom: Missing Seeds and Inconvenience
So, I ordered some peyote seeds from Cactus Kingdom and I gotta say, I was pretty disappointed. The package arrived all nice and neat, but when I opened it up, there was no sign of those precious seeds. I mean, what gives?
I was really looking forward to growing my own peyote plants, you know? I had big plans for them. But now, it looks like those plans are going down the drain. I can't help but feel a bit let down by Cactus Kingdom.
I mean, I understand that mistakes happen. We're all human, right? But come on, guys! If you're gonna sell something, at least make sure it's actually in the package. It's not rocket science.
I reached out to their customer service to let them know about the missing seeds, and they were pretty quick to respond. I'll give them that. They apologized for the mistake and offered to send me a new package with the seeds. I appreciate the gesture, but it's still a hassle to wait for another package to arrive.
I just hope that this time, they actually include the peyote seeds. I mean, it's not too much to ask for, right? I paid good money for them, after all.
Overall, my experience with Cactus Kingdom has been a bit of a letdown. I was excited to try out their products, but the missing seeds really put a damper on things. I'll give them another chance with the replacement package, but if they mess up again, I'll definitely be taking my business elsewhere.
So, if you're thinking about ordering from Cactus Kingdom, just be aware that they might not get your order right the first time. Keep your fingers crossed and hope for the best, I guess.
Is Cactus Kingdom Legit?
Cactus Kingdom earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Cactus Kingdom has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Cactus Kingdom's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Cactuskingdom.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cactuskingdom.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Cactus Kingdom have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Cactuskingdom.ca appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Cactus Kingdom has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Cactuskingdom.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cactuskingdom.ca may offer a niche product or service that is only of interest to a smaller audience.
- Cactus Kingdom protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Keywords related to scams and fraud were identified in our analysis of Cactus Kingdom website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
Delayed Delivery: Frustration mounts as Cactus Kingdom fails to deliver order after 10 days
I can't really rate Cactus Kingdom yet because I haven't gotten my order. It's been 10 days since I made the purchase and I'm starting to wonder if I'll ever get it.
Disappointed with Size and Fullness of String of Pearls Succulent from Cactus Kingdom
I was a bit disappointed with my recent purchase from Cactus Kingdom. I ordered a 4" pot of string of pearls succulent, but when it arrived, I noticed that the pot was kinda empty. There were only a few strings (or stems, if you wanna get fancy) and they were pretty short, like less than 5 inches in general, and mostly around 2-3 inches.
Now, I ain't no expert on succulents, but I was hoping for a fuller plant, ya know? I mean, I paid good money for this little guy, so I expected a bit more. It's like when you order a burger and they forget to put the toppings on it. It just ain't right.
But hey, it's not all bad. The strings that were there looked healthy enough, and the pot itself was nice and sturdy. Plus, the website was easy to navigate and the ordering process was a breeze. So, I gotta give 'em credit for that.
Overall, I gotta say I was a tad disappointed with the size and fullness of the plant I received from Cactus Kingdom. It just didn't live up to my expectations. But hey, maybe I just got unlucky this time. I might give 'em another shot in the future and see if they can redeem themselves. Fingers crossed!
Disappointing Tracking Experience: Lack of Communication from Cactus Kingdom
So, I ordered a cactus from Cactus Kingdom and let me tell you, the whole tracking situation was a real mess. They never sent or updated the tracking information, which left me clueless about the whereabouts of my precious cactus. Turns out, it was just chillin' at the post office for a good couple of days, and I had no idea!
When I finally reached out to Cactus Kingdom to inquire about the situation, it seemed like this kind of thing happened quite frequently. I mean, seriously? How hard is it to keep your customers in the loop about their orders? It's not like I'm asking for a miracle here, just a simple update on where my cactus is hanging out.
Now, I understand that mistakes happen and things can go awry, but this lack of communication really rubbed me the wrong way. It's not like I have all the time in the world to sit around and wonder if my cactus is lost in transit or if it's just having a grand old time at the post office.
In the end, I did receive my cactus and it was in decent shape, so I can't complain too much about that. But the whole tracking fiasco left a sour taste in my mouth. I hope Cactus Kingdom takes this feedback to heart and improves their communication game. After all, a happy customer is a returning customer, and I'm not sure if I'll be giving them another chance after this experience.
Disappointing Experience with Cactus Kingdom Seeds: No Luck with Plant Sprouting
So, I recently tried out Cactus Kingdom for my gardening needs, specifically for some seeds. Now, let me tell you, I've been doing this gardening thing for a while now, so I know my way around. I followed my usual routine, just like I do with other seeds, because hey, experience counts, right?
But here's the thing, none of those seeds from Cactus Kingdom seemed to cooperate. I did everything I normally do, but no luck. They just sat there, not a single plant sprouting out. It was a real bummer, let me tell you.
Now, I'm not one to easily give up, so I tried again. I gave it another shot, hoping for a different outcome. But alas, the same result. Nada. Zilch. Zero plants. It was like they were playing a game of hide and seek, but the plants were the ones doing the hiding.
I must admit, I was quite disappointed. I had high hopes for these seeds, but they just didn't deliver. It's a shame, really, because I was really looking forward to adding some new cacti to my collection. But hey, sometimes things just don't work out the way we want them to.
Now, I can't say for sure if it was the seeds themselves or if I did something wrong. Maybe it was a combination of both. All I know is that my experience with Cactus Kingdom didn't turn out as expected. And that's a real shame, because I've heard good things about them.
So, if you're thinking about giving Cactus Kingdom a try, just be aware that my personal experience wasn't the greatest. Maybe you'll have better luck than I did. But for now, I'll have to stick with my tried and true methods for growing cacti.
About Cactus Kingdom
One of the key strengths of Cactus Kingdom is its extensive selection of cacti and succulents. Whether you are a seasoned collector or a beginner looking to start your own plant collection, Cactus Kingdom offers an impressive range of species, sizes, and varieties to suit every preference. From small, delicate succulents to towering, majestic cacti, their inventory caters to all levels of expertise and aesthetic preferences.
Cactus Kingdom takes pride in sourcing their plants from reputable growers and suppliers, ensuring that each plant is healthy, vibrant, and well-cared for. Their commitment to quality is evident in the condition of the plants they offer, as they meticulously inspect and handpick each specimen before it is shipped to customers. This attention to detail guarantees that customers receive only the finest plants that are ready to thrive in their new homes.
In addition to their exceptional plant selection, Cactus Kingdom also provides a user-friendly and secure online shopping experience. Their website is designed to be intuitive and easy to navigate, allowing customers to browse through their extensive catalog with ease. The ordering process is straightforward, and they offer various payment options to accommodate different preferences.
Customer satisfaction is of utmost importance to Cactus Kingdom, and they go above and beyond to ensure a positive experience for every customer. Their dedicated customer service team is readily available to answer any inquiries or provide assistance throughout the purchasing process. Furthermore, Cactus Kingdom takes great care in packaging their plants for shipping, ensuring that they arrive in pristine condition.
Cactus Kingdom's commitment to excellence extends beyond the point of sale. They provide comprehensive care guides and resources on their website, offering valuable information on how to properly care for and maintain cacti and succulents. This commitment to educating their customers demonstrates their genuine passion for these unique plants and their desire to foster a community of knowledgeable and successful plant enthusiasts.
In conclusion, Cactus Kingdom is a trusted and reliable online retailer that offers an extensive selection of high-quality cacti and succulents. With their commitment to customer satisfaction, attention to detail, and dedication to providing valuable resources, Cactus Kingdom has established itself as a go-to destination for plant enthusiasts seeking exceptional plants and a seamless shopping experience.
Overview of Cactus Kingdom complaint handling
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Cactus Kingdom Contacts
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Cactus Kingdom phone numbers+1 (226) 841-4470+1 (226) 841-4470Click up if you have successfully reached Cactus Kingdom by calling +1 (226) 841-4470 phone number 0 0 users reported that they have successfully reached Cactus Kingdom by calling +1 (226) 841-4470 phone number Click down if you have unsuccessfully reached Cactus Kingdom by calling +1 (226) 841-4470 phone number 0 0 users reported that they have UNsuccessfully reached Cactus Kingdom by calling +1 (226) 841-4470 phone number
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Cactus Kingdom emailsinfo@cactuskingdom.ca95%Confidence score: 95%Support
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Cactus Kingdom social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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