SongbirdGarden
Reviews and Complaints

I'm so happy I stumbled upon this website! They got a bunch of awesome stuff for people who dig wild birds and garden decorations. I found a bunch of neat things to give as Christmas gifts this year. The store was easy to get around and shop in. I shot them an email with some questions about their products and they hit me back real quick. Sandy from Peoria, IL.

This website is the bomb! They got a ton of wicked products for all you bird lovers and garden enthusiasts out there. I found a bunch of rad stuff to give as Christmas presents this year. Navigating and shopping on their site was a breeze. I sent them an email with some questions about their products and they got back to me in a jiffy. Sandy from Peoria, IL.

Yo, this website is legit! They got mad cool stuff for all the bird and garden fanatics out there. I found a bunch of dope items to give as Christmas presents this year. The store was easy to navigate and shop in. I hit them up with an email with some questions about their products and they got back to me super fast. Sandy from Peoria, IL.

I'm stoked I found this website! They have a bunch of awesome products for anyone who's into wild birds and garden decor. I found a bunch of cool items here to give as Christmas presents this year. The store was easy to navigate and shop in. I emailed them some product questions and they got right back to me. Sandy, Peoria, IL.

The return policy at SongbirdGarden is only 10 days from when you get your stuff. That's not much time, you know? Like, I got this thing for my birthday, and I didn't even have a chance to celebrate yet, and then I had to reach out to my daughter and figure out if I wanted to return it. But by the time I did all that, the 10 days were up. It's a bummer, man.

Oh, and another thing, you should definitely check out other places before buying from SongbirdGarden. The thing I got was way too expensive, like they're trying to rip you off or something. And to top it off, the people there are just plain rude. They don't seem to care about customer service at all. I mean, who wants to go back to a place where they treat you like garbage? Not me, that's for sure.

So yeah, I wouldn't recommend SongbirdGarden. They don't seem to care about keeping customers happy or giving them a fair deal. It's a shame, really.

SongbirdGarden.com is like, totally awesome, man! If you're into birding, garden stuff, or nature-themed gifts, this online store is the bomb. They got a huge selection of top-notch items that you won't find just anywhere, like those big box stores or even Amazon. Seriously, we've been shopping here for years and it's been rad. I'd totally recommend it to anyone, no doubt. Lisa from Tulsa, OK, signing out. Peace!

I gotta say, the return policy over at SongbirdGarden ain't exactly up to par with the times. They don't cover the return freight, and on top of that, they slap you with a hefty 20% restocking fee. I mean, come on now, that's just not right.

To make matters worse, when I received my order, it was all damaged and clearly used. And guess what? This vendor didn't even have the decency to apologize or offer any sort of compensation. Nope, they stuck to their outdated return policy and made me pay for their mistake.

Let me tell ya, this whole experience has left a sour taste in my mouth. SongbirdGarden is officially off the radar in this household. They're fired, plain and simple.

I gotta say, I'm super grateful for how fast and helpful y'all were when I had a problem with my online order. Seriously, thank you so much! I'm definitely gonna tell all my buddies about Songbird Garden. Doing business with you was a breeze, no doubt about it. And let me tell ya, that bird feeder kit you suggested and I ended up buying for my grandson? It was the absolute best Christmas gift solution. He loved it! Man, I wish other companies had customer service as awesome as yours. You guys rock! Barbara from Augusta, GA

I bought the Tierra Garden birdbath from SongbirdGarden (songbirdgarden.com) and boy, was I disappointed. This birdbath was originally priced at a whopping $179.00, but they had the audacity to reduce it to $159. Talk about a so-called "discount." Let me tell you, this thing is mostly plastic and it's as flimsy as can be. I mean, come on, for that price, I was expecting something a little more substantial.

Being the savvy shopper that I am, I decided to do some digging and check out other websites. Lo and behold, I found the exact same birdbath on Hayneedle for only $88, plus a measly $6.00 for shipping. Can you believe it? I could have saved myself a whole lot of money if I had just done my research beforehand. Lesson learned, folks. Buyer beware, indeed.

Now, let me tell you about my past experiences with SongbirdGarden. They have been less than stellar, to say the least. This is not the first time I've been let down by their products. And let me tell you, I will never, ever recommend this place to anyone. Not only are their prices ridiculously high, but the quality of their items is seriously lacking.

If I had the option, I would give SongbirdGarden a big fat zero star rating. But alas, I can't. So, I'll just have to settle for warning all of you out there to steer clear of this website. Save your hard-earned money and find a better place to shop for your bird-related needs.

Proof of my unfortunate purchase can be found here: https://mail.google.com/mail/u/0/?shva=1#trash/FMfcgzGlkZCjhmhLQttngBqmKmCnTLKr

I'm really happy that I stumbled upon this website when I was browsing the internet! They have a huge variety of bird stuff and I found the perfect pole for my bird feeder. I had some questions before buying it, so I sent them an email. They replied super fast and gave me suggestions on which products to check out. I was really happy with their help. Their customer service is top-notch and I would totally recommend this store to all the bird lovers out there. I'm definitely going to shop here again! Joanne - Franklin, TN

I gotta say, this online store is a real gem! I was just cruisin' the web, mindin' my own business, when I stumbled upon it. And boy, am I glad I did! They got a massive selection of birdin' stuff, and I found exactly what I was lookin' for - a bird feeder pole. I had a few questions 'bout it, so I shot 'em an email. And guess what? They got back to me real quick and pointed me in the right direction. I couldn't have been happier! Their customer service is outstandin', I tell ya. I'd recommend this store to any birdin' enthusiast out there. And you know what? I'm definitely gonna come back for more! Joanne - Franklin, TN

So, let me tell you about this bird sculpture we got for our grandson on Christmas Eve. It was all fine and dandy until, bam! One of the legs just up and broke, you know? We were being super careful with it and everything, but it still happened. Can you believe it? Anyway, I decided to reach out to the company, right? And guess what? They straight up refused to send us a replacement! Can you believe that? Instead, they had the audacity to offer me some measly 15% discount on my next order. Like, seriously? That's their solution? They claimed they couldn't replace it because it got damaged after it was delivered. But come on, man! Isn't everything supposed to happen after delivery? Did they really think it would break before it even got to us? It's just plain ridiculous, if you ask me.

But wait, there's more! I also had some trouble with placing my order, but that was totally my bad, you know? So, I thought, "Hey, maybe they can help me out here." Well, let me tell you, they were anything but helpful. In fact, they were downright rude! Can you believe the nerve of these people? I mean, come on! I just wanted a little assistance, and they treated me like I was some kind of nuisance. It's like they didn't even care about resolving the problem or making things right. Talk about customer service, huh?

So, let me give you some advice, my friend. Stay far away from this company. Don't even think about buying anything from them. Trust me, you'll save yourself a whole lot of trouble and frustration. They clearly don't value their customers and their products are just not up to par. Spare yourself the disappointment and find a better place to spend your hard-earned cash. You deserve better, my friend.

I was on the hunt for an art pole birdbath, you know, one of those fancy ones that adds a touch of class to your garden. So, I stumbled upon Songbird Garden, thinking I hit the jackpot. Other sites were blabbering about how they were out of stock until the middle of August, but these guys claimed to have it "in stock." Sure, it was a tad pricier than a couple of the other sites, but hey, I was willing to shell out a few extra bucks to get my hands on it pronto.

I went through the whole ordering process, clicking away like a pro, and not once did they bother to mention anything about when I could expect my precious birdbath to arrive. Finally, I completed the purchase and breathed a sigh of relief. But guess what? The very next day, I received an email from them, bursting my bubble and telling me that my beloved birdbath was actually back ordered. Can you believe it? I wouldn't be able to lay my eyes on it until the dreaded mid-August.

Naturally, I couldn't just let this slide. I fired off an email to them, expressing my concern and disappointment. And you know what they had the audacity to do? They completely ignored my complaint about their false claim of having it "in stock." Instead, they rambled on about why it was back ordered, as if that was supposed to make me feel better. Well, let me tell you, it didn't.

In my humble opinion, this company doesn't seem to care much about customer service. They lure you in with false promises, take your hard-earned money, and then leave you hanging with no remorse. It's a shame, really. I expected better from Songbird Garden. So, if you're looking for a reliable and honest company, I suggest you steer clear of these guys. Save yourself the disappointment and find a company that actually values its customers.

I gotta say, I had a really bad experience with SongbirdGarden. They claim to have products in stock, but then they turn around and tell you it's actually on "backorder." Like, seriously? That's false advertising right there. I mean, take this Aspects Super Dome Bird Feeder Baffle for example. They say it's available and ready to ship, but guess what? It's not! And to top it off, they charge you a crazy amount for shipping and tack on an extra $2 for handling. What a rip-off!

So, I placed my order on February 9th, thinking I'd be getting my item soon. But nope, two weeks went by and I heard nothing from them. I had to reach out to them myself through email just to find out what was going on. They couldn't even be bothered to let me know that the item was actually on backorder. Talk about dishonesty!

And get this, almost a whole month later, on March 3rd, I still hadn't received any updates about when my order would ship. At that point, I had had enough. I found the same item at a reputable local business for half the price. So, I decided to cancel my order with SongbirdGarden. But guess what they did? They refused to refund me the full amount! They had the audacity to keep 8% as a non-refundable fee for supposedly "returning my money." But let's be real, they held onto my money for over a month without providing any items or services. And let's not forget about their little lie about having the item in stock. They blamed it on Covid, but we all know that's just an excuse.

I mean, seriously, why would you advertise something you don't actually have available to sell right away? It's just plain dishonest. Any other respectable and honest business wouldn't charge your card until the item actually ships. But not SongbirdGarden, oh no. They'll gladly take your money upfront, keep you in the dark, and then steal 8% from you. It's just not right.

And here's the kicker, you have to dig through their website to find their sneaky cancellation and return policy. It's not even clearly displayed. And even if your order hasn't shipped or been processed, they'll still charge you that 8%. It's just downright deceitful, if you ask me.

Overall, my experience with SongbirdGarden was absolutely horrible. I wouldn't recommend them to anyone. Save yourself the trouble and find a more trustworthy and reliable business to buy from.

I checked out the reviews for this company, and let me tell ya, they ain't so great. People are sayin' that the folks over at SongbirdGarden can be real rude, and they don't even follow their own return policy. Now, I bought me some hummingbird feeders from 'em, and guess what? They started leakin' right outta the box! So, I thought I could just exchange 'em for some that actually work, but nope, they wouldn't even do that for me. Ain't that somethin'?