Gateway Restoration’s earns a 4.7-star rating from 12 reviews, showing that the majority of property owners are exceptionally satisfied with restoration services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Work was done right and quick
Work was done right and quick. Contractor was very professional. They did a great job fixing up my place after some water damage. The guys were friendly and easy to work with. I would definitely recommend Gateway Restoration LLC to anyone who needs some restoration work done. They really know what they're doing and they get the job done right.
This company is amazin'!
This company is amazin'! Everyone that came over was awesome! They were real professional and they do amazin' work.
They were real pros
They were real pros. Got the job done quick and kept us in the loop every day. Super easy to work with.
The peeps were nice and pro
The peeps were nice and pro. They squeezed me in their busy sched. Can't ask for a better time. Def recommend this biz.
Gateway was super quick to respond and totally pro
Gateway was super quick to respond and totally pro. They came over right after I called and handled everything like champs. They did exactly what they promised and made sure I was totally happy. I'd totally recommend them to anyone.
I called Gateway cuz our water heater leaked and water was in a couple of our rooms
I called Gateway cuz our water heater leaked and water was in a couple of our rooms. Alex came out right away and did an excellent job with assessing the damage. I would use Gateway again if I had problems. Alex was very professional and answered all of my questions.
Gateway was really good and professional with amazing customer service
Gateway was really good and professional with amazing customer service. Their staff was nice and helpful. Both *** and *** kept me updated on the progress to make sure the job was done really well. I liked working with them and would totally recommend Gateway, they're really great.
I gotta say, Gateway Restoration LLC was on point from start to finish
I gotta say, Gateway Restoration LLC was on point from start to finish. They were all about getting things done, but they still took the time to answer my questions without making me feel rushed. They even called ahead to let me know when they were coming for follow-ups, and they were always on time. The work they did was top-notch, no doubt about it. If anyone asks me for a recommendation for this kind of service, I'll definitely point them in Gateway's direction.
I'm not from around here, so when our roof started leaking and water got into the living room, we were worried about our tenants
I'm not from around here, so when our roof started leaking and water got into the living room, we were worried about our tenants. But Gateway Restoration LLC came through for us. The tenant said they were always on time and kept them in the loop about what was happening. We've only done the mediation part so far, but we're definitely going to use Gateway for the repairs. Thanks!
Gateway Restoration LLC is a great company to work with
Gateway Restoration LLC is a great company to work with. They were very professional and came to our aid within a day of contact. His crew, Dom and , were very considerate of our home, cleaned up, and answered any questions or concerns we had. *** is very good at what he does and very helpful in giving us guidance and answering questions. The invoice was very fair for the work they had to do. While I hope we never have to experience a calamity like this again, I will definitely recommend Gateway. I can see why they have been in business for so long. *** in the office was also very nice and professional. *** and
I can't thank Gateway Restoration enough
I can't thank Gateway Restoration enough. My roof leaked last week and Adam came out in less than an hour. The humidifiers were delivered and the drying process started that afternoon. These guys are pros, top-notch, and know a lot about restoration issues. I want to thank Adam, Louis, Nate, Nick, and Dustin for taking care of my ceiling and making me feel like I was in good hands. It's been a week and I've already told 3 friends not to call anyone else. For restoration needs, make one call. These guys are the ones to call.
Gateway Restoration Complaints 1
Gateway Restoration helped us with a flood in our bathroom in January 2022
Gateway Restoration helped us with a flood in our bathroom in January 2022. They took out the carpet in the living area, demoed half of the bathroom, and demoed the wall in the dining area. We paid them half of the $3,244.12 to start the work on April 15th. They were communicative at first and completed some of the job, like replacing the carpet in the downstairs living area and closet, putting the wall back in the closet leading to the bathroom, and putting the wall back in the dining area. But when it came to the bathroom portion, they couldn't get us on the schedule until the end of May, after nearly 5 weeks of phone calls and emails. They said they couldn't match the tile, which was surprising since they didn't mention it earlier. Gateway asked if I could help get their supplement approved through insurance, which I did. But it's now August, and we've been without a bathroom for 7 months. We're a family of 6, and we've been operating with 1.5 baths. This has taken a toll on my mental health, my relationship with my wife, sister, and mother. We expect Gateway to let us out of the contract and refund us any money due to the lack of communication, failure to complete the job, and unethical business practices. We feel like we were taken advantage of, and we've lost valuable time with friends and family. This experience has jeopardized our relationships.
Is Gateway Restoration Legit?
Gateway Restoration earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
About Gateway Restoration
Overview of Gateway Restoration complaint handling
-
Gateway Restoration Contacts
-
Gateway Restoration phone numbers+1 (480) 338-2331+1 (480) 338-2331Click up if you have successfully reached Gateway Restoration by calling +1 (480) 338-2331 phone number 0 0 users reported that they have successfully reached Gateway Restoration by calling +1 (480) 338-2331 phone number Click down if you have unsuccessfully reached Gateway Restoration by calling +1 (480) 338-2331 phone number 0 0 users reported that they have UNsuccessfully reached Gateway Restoration by calling +1 (480) 338-2331 phone number+1 (480) 640-3715+1 (480) 640-3715Click up if you have successfully reached Gateway Restoration by calling +1 (480) 640-3715 phone number 0 0 users reported that they have successfully reached Gateway Restoration by calling +1 (480) 640-3715 phone number Click down if you have unsuccessfully reached Gateway Restoration by calling +1 (480) 640-3715 phone number 0 0 users reported that they have UNsuccessfully reached Gateway Restoration by calling +1 (480) 640-3715 phone number
-
Gateway Restoration address7257 S Atwood Ste 105, Mesa, Arizona, 85212-5509, United States
-
Gateway Restoration social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Gateway Restoration contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!