Menu
For Business Write a review File a complaint
Gatzies Customer Service Phone, Email, Contacts

Gatzies
Reviews and Complaints

www.gatzies.com

Learn how the rating is calculated

1.0 3 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Gatzies Reviews 13

ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Gatzies Untrustworthy Gatzies: Frustrating Experience with Inaccurate Product and Unfair Return Policy

I recently had an experience with Gatzies that left me feeling frustrated and disappointed. I purchased a dog door from their website, but unfortunately, it did not fit my dog house. When I reached out to Gatzies to return the product, they informed me that I would be charged a 20% restocking fee. I was not happy about this, as I felt that it was not my fault that the product was inaccurate.

To make matters worse, Gatzies is now claiming that they have not received the return item. This has left me feeling even more frustrated, as I have no way of proving that I returned the product. When I complained to Gatzies about this issue, they offered me a 25% refund to keep the product. However, this offer is completely useless to me, as I have no use for a dog door that does not fit.

I was so upset about this experience that I decided to leave a review on Amazon. However, my review was blocked by Amazon because the vendor was offended by my comments. I find this incredibly unfair, as I was simply stating the truth about my experience with Gatzies.

It is clear to me that Gatzies has a lot of negative reviews and low scores on Amazon. I hope that Amazon takes further action to prevent this company from selling anything on their site. Buyers need to be aware of the risks associated with purchasing from Gatzies. In my opinion, they are not a trustworthy company and I would advise others to steer clear of them.

Read full review of Gatzies
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Gatzies Disappointing Experience with Gatzies: Wrong Item and Poor Service

So, I was looking for some dog shampoo on Amazon and found a bottle of Oster dog shampoo. I thought it was a good deal, so I ordered it. But when I received the package, I realized that it came from a different company called Gatzies. The bottle was almost $12 and was supposed to be 18oz, but I received a bottle of Waggle & Wiggle that cost $5.99 and was only 16oz. I was still charged for the $12 bottle, which was not cool.

I contacted the seller and they apologized for the mistake. They said that the listing was matched to the wrong item in their system and they opened a ticket to have their store removed from the listing. They also said that they don't sell the item on the listing unfortunately. They were very nice and issued a full refund, but I still don't have the shampoo I ordered and can't use the cheap shampoo they sent me. I also haven't received the refund yet, but it's only been one day. I hope I get it soon because I need to buy the right shampoo for my dog.

I read some other reviews about Gatzies and they weren't very good. Some people had similar experiences to mine and others had problems with shipping and customer service. I'm very disappointed with my experience and I won't be buying anything from this company again. I hope they can improve their service and avoid making mistakes like this in the future.

Read full review of Gatzies
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Gatzies Mixed Experience with Gatzies: Delayed Delivery, Invalid Tracking Number, and Wrong Item Received

I had a bit of a mixed experience with Gatzies when I ordered an item from Amazon.com through them on 6/1/17. The order was supposed to arrive between 6/12 and 6/19, but it wasn't until 6/8 that the order was processed and I received a DHL tracking number. Unfortunately, when I checked the tracking number on 6/13, it showed that it was invalid and/or hadn't been received by the carrier. This was a bit frustrating, as I was eagerly awaiting my package and wanted to know when it would arrive.

I decided to contact Gatzies customer service to see if they could help me out. The morning of 6/14, I received an email from them with a direct link that they claimed would work better than the link provided by Amazon. I clicked on the link, but unfortunately it showed the same thing as the Amazon link had. I even tried copying the tracking number and going to DHL myself, but still no luck. It wasn't until later that afternoon (around 3:30pm EST) that the tracking number finally showed as received by DHL. This was a bit frustrating, as it seemed like they didn't even take it to the carrier until after I contacted them.

To make matters worse, when my package finally arrived on 6/21, I discovered that I had only received a single book cover instead of the six that I had ordered. This was clearly listed as a 6 pack, so I was pretty disappointed. However, I will say that Gatzies was willing to let me keep the book cover for free and refunded my money. So while it was a bit of a hassle, at least they made it right in the end.

Overall, I would say that my experience with Gatzies was a bit mixed. While they did eventually resolve the issue with my order, it was frustrating to have to wait so long for my package and then receive the wrong item. However, I appreciate that they were willing to make it right in the end.

Read full review of Gatzies
Hide full review

Gatzies Complaints 10

ComplaintsBoard
V
11:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Terrible Shipping and Customer Service: My Experience with Gatzies

Gatzies, oh boy, where do I even start? I gotta say, I'm not sure why Amazon even lets them sell on their site. Their shipping is just terrible, it takes forever to get your stuff. And if you have any issues with your order, good luck getting any help from their customer service. They just don't seem to care about their customers at all.

And don't even get me started on their reviews. If you take a close look at the "good" ones they have on Amazon, you'll see that most of them are super short and don't make any sense. It's pretty obvious that they're fake. So don't fall for it, folks. Save yourself the headache and don't bother ordering from this awful company.

I mean, I get it, sometimes things go wrong with shipping and customer service. But when a company doesn't seem to care about fixing those issues and resorts to fake reviews to make themselves look better, that's just not cool. So yeah, I definitely wouldn't recommend Gatzies to anyone.

Read full review of Gatzies
Hide full review
ComplaintsBoard
R
9:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Disappointing Experience with Gatzies: Missing Parts and Poor Customer Service

I recently made a purchase from Gatzies, specifically a Johnson Pocket Door mounting kit. Unfortunately, when the package arrived, I noticed that the door attachment plates were missing. I was quite disappointed and frustrated, as I had spent a decent amount of money on this item.

I wish I had read some reviews before making my purchase, as it seems that this is a common issue with Gatzies. After contacting their customer service team four times, they assured me that they had shipped the replacement part. However, I never received it.

After waiting for weeks, I decided to take matters into my own hands and ordered the missing part from another source. It was quite expensive, but I had no other choice.

Overall, I am extremely dissatisfied with my experience with Gatzies. If I could give them zero stars, I would. It's frustrating to spend money on a product and not receive all of the necessary components. I would not recommend ordering from this website.

Read full review of Gatzies
Hide full review
ComplaintsBoard
A
8:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Disappointing Experience with Gatzies: Long Shipping Time and Unfair Return Policy

I recently purchased a product from Gatzies and was disappointed with the overall experience. Despite the fact that the company is located relatively close to my home, it took a whopping 19 days for my product to arrive. I was frustrated with the long wait time and was considering cancelling my order, but unfortunately, I couldn't do so until the product actually arrived.

When the product finally did arrive, I was disappointed to find that it wasn't quite what I was expecting. I reached out to Gatzies to inquire about returning the item, but was informed that they would only be able to offer me a partial refund of 30% of the purchase price. I was frustrated with this response, as I felt that I should be entitled to a full refund given the circumstances.

Ultimately, I decided to keep the product and try to sell it myself, as I didn't want to accept such a small refund. While I appreciate that Gatzies has a return policy in place, I was disappointed with the lack of flexibility and understanding shown by their customer service team.

Overall, I would not recommend Gatzies based on my experience. The long wait time for shipping and the unsatisfactory return policy left a bad taste in my mouth, and I will be looking elsewhere for similar products in the future.

Read full review of Gatzies
Hide full review

Is Gatzies Legit?

Gatzies earns a trustworthiness rating of 82%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Gatzies highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Gatzies to understand what to expect from them.

Gatzies.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Gatzies.com you are considering visiting, which is associated with Gatzies, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Gatzies.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Gatzies's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 3 complaints being resolved.
  • No reviews for gatzies.com on popular sites. Be cautious and do additional research. Look for information about the Gatzies and be careful with personal information or transactions.
  • Gatzies.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The gatzies.com may offer a niche product or service that is only of interest to a smaller audience.
  • Gatzies protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Cautionary Review of Gatzies.com: Poor Shipping Process and Damaged Product

I recently made a purchase on Gatzies.com and I must say, it was quite an experience. Firstly, I was excited to receive my order, but unfortunately, it took almost three weeks to arrive. When it finally did, I was disappointed to find that the product was damaged. I immediately requested a return and refund, and thankfully, it was approved without any hassle.

However, I must say that the shipping process needs some serious improvement. The packaging was completely inappropriate for a fragile item that should not be bent. It seems like whoever is in charge of their shipping needs to go back to school and learn the basics of shipping 101. It's a shame because their customer service is decent, but the shipping process is a letdown.

Overall, I would recommend Gatzies.com with caution. If you're willing to wait a while for your order and take the risk of receiving a damaged product, then go ahead and give them a try. But if you're looking for a reliable and efficient online shopping experience, you might want to look elsewhere.

Read full review of Gatzies
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Disappointing Experience with Gatzies: Beware of Scammers on Amazon

I recently made a purchase on Gatzies for 20lbs of sunflower seeds for birds. I was really excited to receive my order, but after a month had passed, I still hadn't received anything. I decided to reach out to Gatzies to inquire about my order. They responded quickly and provided me with a tracking number, which I thought was great customer service.

However, when I checked with the post office, I was surprised to find out that they had sent me some colored paint chips instead of the sunflower seeds I had ordered. The tracking number that Gatzies had provided me with was for the paint chips, not the sunflower seeds. I was really disappointed and frustrated with this experience.

I don't understand how Gatzies can be allowed to sell on Amazon when they are clearly scammers. It's really disappointing to see companies like this taking advantage of customers. I would strongly advise against buying from Gatzies and would recommend finding a more reputable seller. Overall, my experience with Gatzies was really disappointing and I would not recommend them to anyone.

Read full review of Gatzies
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Warning: Slow Refunds and Hidden Fees - My Experience with Gatzies on Amazon

I bought something from Gatzies through Amazon, but it wasn't the right thing for my attic fan. I sent it back right away, but they still haven't given me my money back! They charged me for shipping and a restocking fee, which seems like they're trying to take advantage of me. I complained to Amazon, but I still haven't gotten my refund. I wouldn't recommend doing business with Gatzies if you can avoid it. They take your money fast, but they're really slow to give it back.

Read full review of Gatzies
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Disappointing Experience with Gatzies: Only Received One 6-Pack of Aqueon Filters Instead of Four

So, I was looking for some filters for my aquarium and stumbled upon Gatzies. I decided to give them a try and placed an order on eBay for 4 6-packs of Aqueon filters in small size. However, when I received my package, I was disappointed to find out that I only received one 6-pack. I was really upset and decided to contact the seller to ask where the rest of my order was.

After emailing them, I was told that it was a misprint and that they only had one 6-pack available. I was really frustrated and decided to file a complaint with eBay. I also made sure to let my credit card company know not to pay for what I had received. I was not going to send back the package either, as I would have to pay for postage.

Overall, I would not recommend purchasing anything from this seller. They really let me down and I was not happy with the service I received. I think they should be removed from eBay altogether. It's a shame that there are still shyster sellers out there who are not honest with their customers.

Read full review of Gatzies
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Disappointing Experience with Gatzies: Review of Finish Line Fluid Action Ha Powder (60oz) Supplement Order on Amazon

I gotta say, I'm pretty disappointed with my experience with Gatzies. I was trying to get my hands on some Finish Line Fluid Action Ha Powder (60oz size) supplement, and I thought I'd give this company a try since they were selling it on Amazon.com.

The first time I ordered it, everything went pretty smoothly. I got my order shipped out to me just two business days after I placed it, and I even got it before the Amazon delivery date that was confirmed. So far, so good.

But then I needed to order the same exact item and size again, and that's where things started to go downhill. Even though the ad said that it "ships within 2/3 days," my order didn't actually get shipped until a whole week after I placed it. What gives?

Honestly, I'm pretty frustrated with this whole situation. I don't think I'll be ordering from Gatzies again, even if it means paying more for the item and shipping fees somewhere else. It's just not worth the hassle.

Read full review of Gatzies
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Stay Away from Gatzies: My Disappointing Experience with Furnace Filters

I ain't gonna lie, folks. Gatzies ain't the best company out there. I made the mistake of ordering some furnace filters from them, but they sent me the wrong size. When I tried to get them to exchange it before they shipped it, they didn't wanna hear it. So when the filters finally arrived, I took them straight to the UPS store to send them back. But guess what? The shipping cost more than the dang filters themselves! And when I tried to get Gatzies to help me out with the shipping charges, they just ignored me. So now I'm stuck with these filters that I can't use and I'm out a bunch of money. Don't make the same mistake I did, folks. Stay away from Gatzies.

Read full review of Gatzies
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Gatzies Poor Packaging and Shipping from Gatzies - Disappointing Experience

I gotta say, I'm with the other reviewer on this one. I went ahead and ordered a little something from Gatzies through Google shopping, and let me tell you, it was a real hassle. I mean, it took forever to get here, and when it finally did, it was in pretty rough shape.

Now, I'm no expert on shipping or anything, but it seems to me like they could have done a little more to protect the product. All they did was slap a label on the manufacturing box itself and shipped it out. No bubble wrap, no extra padding, no nothing. And let me tell you, that mailbox was not in good shape when it finally arrived. The hinge for the door was broken off, and it looked like it had been through the wringer.

I mean, I've ordered stuff online before, and I've never seen anything like this. Usually, when you order something, it comes in an exterior brown shipping box with plenty of bubble wrap to keep it safe. But not with Gatzies. They just sent it out in the original box, with no protection at all.

Honestly, I'm pretty disappointed. I was really looking forward to getting that mailbox, but now I'm not even sure if I want to bother with it. I mean, if they can't even be bothered to package it properly, what else are they cutting corners on?

All in all, I'd say shame on them. They really need to step up their game if they want to compete with the big boys.

Read full review of Gatzies
Hide full review

About Gatzies

Screenshot Gatzies
Gatzies (gatzies.com) is a reputable online retailer that offers a wide range of products to cater to various needs and preferences. With a strong presence in the e-commerce industry, Gatzies has established itself as a reliable platform for customers to conveniently shop for a diverse selection of items.

One of the key strengths of Gatzies is its extensive product catalog. Whether you are looking for home decor, electronics, fashion accessories, or even pet supplies, Gatzies has you covered. The website features an intuitive interface that allows users to easily navigate through different categories and find the products they desire. This comprehensive range of offerings ensures that customers can find everything they need in one place, saving them time and effort.

Gatzies is known for its commitment to quality. The platform partners with trusted brands and suppliers to ensure that customers receive genuine and durable products. By maintaining high standards, Gatzies has built a reputation for delivering items that meet or exceed customer expectations. This dedication to quality assurance has earned the trust and loyalty of many satisfied customers.

Another notable aspect of Gatzies is its customer-centric approach. The platform prioritizes customer satisfaction by providing excellent customer service. The website offers detailed product descriptions, specifications, and customer reviews to help shoppers make informed decisions. Additionally, Gatzies has a responsive and friendly customer support team that is readily available to address any queries or concerns. This commitment to exceptional service ensures that customers have a positive shopping experience from start to finish.

Gatzies also stands out for its competitive pricing. The platform offers products at affordable prices, making it accessible to a wide range of customers. Furthermore, Gatzies frequently runs promotions and discounts, allowing shoppers to enjoy even greater savings. This commitment to affordability makes Gatzies an attractive option for budget-conscious consumers without compromising on product quality.

In terms of convenience, Gatzies excels in providing a seamless online shopping experience. The website is user-friendly, allowing customers to easily browse, select, and purchase products with just a few clicks. Gatzies also offers secure payment options, ensuring that customers' personal and financial information is protected. With reliable shipping and delivery services, Gatzies ensures that orders are promptly processed and delivered to customers' doorsteps in a timely manner.

Overall, Gatzies is a trusted online retailer that offers a wide range of high-quality products, exceptional customer service, competitive pricing, and a convenient shopping experience. With its commitment to customer satisfaction, Gatzies continues to be a go-to destination for individuals seeking a reliable and enjoyable online shopping experience.

Overview of Gatzies complaint handling

Gatzies reviews first appeared on Complaints Board on Jun 9, 2023. The latest review Untrustworthy Gatzies: Frustrating Experience with Inaccurate Product and Unfair Return Policy was posted on Jun 15, 2023. Gatzies has an average consumer rating of 1 stars from 13 reviews. Gatzies has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Gatzies Contacts

  2. Gatzies phone numbers
    +1 (781) 620-1942
    +1 (781) 620-1942
    Click up if you have successfully reached Gatzies by calling +1 (781) 620-1942 phone number 0 0 users reported that they have successfully reached Gatzies by calling +1 (781) 620-1942 phone number Click down if you have unsuccessfully reached Gatzies by calling +1 (781) 620-1942 phone number 0 0 users reported that they have UNsuccessfully reached Gatzies by calling +1 (781) 620-1942 phone number
  3. Gatzies social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  5. View all Gatzies contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.