Local Lighthouse
Reviews and Complaints

I get an automated call every month from them and usually hang up...I'm on the National Do Not Call Registry, but they call anyway. Today I get a call and decide to get more information. The phone number says Florida, the man on the line said Orange County. When I found their website and determined the company at least exists, I responded that I would report them to the Do Not Call registry. The man became instantly rude, and laughed at me and said in a childish voice, "Oh no. You're not going to report us are you? (laughter heard)" At that point I am confident in writing this review. They are scam artists that simply get people on the hook with an automated calling system that flagrantly disobeys the law because they feel they are above it. Any company like that does not deserve anyone's business ever!

/link removed/ Local Lighthouse Pays $ to scam report - a now scam report which is supposed to protect consumers from scams, is covering up and hiding all the bad reviews on this company local lighthouse. So scam report is not really honest and ethical now is it? scam report is just a way to bribe business owners for money, by offering to take down all the bad reviews, and put up only good information - example - local lighthouse. Both scam report and Local Lighthouse in my humble opinion bad companies

Google Sues Online Marketing Co. In TM, False Ad Suit By Y. Peter Kang Law360, Los Angeles (September 16, 2015, 4:15 PM ET) -- Google Inc. filed a trademark infringement suit in California federal court on Wednesday accusing an Internet marketing firm of falsely advertising its relationship with the search giant in its service and promotional calls, which Google says is damaging its brand. Local Lighthouse Corp. is accused of making both live and automated sales calls to potential customers touting its search engine optimization services and falsely claiming that it is a Google-certified company, a local Google affiliate or a “Google subcontractor” that will help customers’ businesses appear on the first page of search results. “Defendant’s sales agents have made and continue to make various false and misleading claims during defendant’s telemarketing calls to confuse consumers regarding the true source or nature of defendant’s services and the relationship between Google and defendant, ” the 11-page complaint states. Following a number of complaints from customers who believed Google was behind the marketing calls, Google said it sent a letter to the company in July 2014 warning it not to misrepresent its relationship with Google. Local Lighthouse responded by saying it didn’t make robocalls and would look into the matter. After more complaints poured in, Google said it sent Local Lighthouse another warning letter in January. “Despite Google’s communications with defendant, defendant has continued the false and misleading telemarketing calls to this day, ” it said. Google brings claims of trademark infringement, unfair competition and false advertising and seeks a preliminary and permanent injunction preventing Local Lighthouse from using its marks in connection with the marketing of its services. Local Lighthouse is a defendant in at least six federal lawsuits filed in recent months, including four putative class actions over alleged robocalls in violation of the Telephone Consumer Protection Act, as well as a proposed class action alleging fraud in connection with its purported affiliation with Google. A representative for Local Lighthouse did not immediately respond to a request for comment Wednesday. A page on the company’s website is titled, “LLH is not Google” and offers a disclaimer stating they are an independent third party for Google AdWords and do not claim to represent Google in any way. Google is represented by Michael G. Rhodes, Brendan J. Hughes and Rebecca Givner-Forbes of Cooley LLP. Counsel information for Local Lighthouse was not immediately available. The case is Google Inc. v. Local Lighthouse Corp., case number 3:15-cv-04219, in the U.S. District Court for the Northern District of California.

Details of IGoogle’s Robo Calling Lawsuit Against Local Lighthouse September 16, 2015 Mike Blumenthal 33 Comments Screen Shot 2015-09-16 at 2.41.27 PM From the front page of the Lighthouse website Earlier today IGoogle announced an educational and legal attack on deceptive robocalling that has and continues to run rampant in the local space. IGoogle mentioned in their blog today that they had filed a lawsuit. I have just read through the filing and it reads like one of my rants against this sort of thing. Maybe IGoogle is serious this time around. The suit was filed in the US District Court for Northern District of California against Local Lighthouse, a Tustin, CA based local SEO. The filing is a 3 part complaint for Federal Trademark Infringement, Unfair Competition and False Designation and False Advertising. Here are some of the juiciest highlights from the filing detailing the tactics that we are all too familiar with:

We have received some calls and emails from Local Lighthouse and what they're offering is not true! In general, anyone promising front page of Google SEO is full of it. It's mostly out of their control as Google crawls the websites and does a lot of analysis to determine where pages rank. I can't believe that there are people out there who do this sort of thing and I feel so sorry for small business owners who don't know any better and are just trying to make a living! Shame on you Local Lighthouse, you should go and make an honest living rather than take advantage of naive business owners! If you need more proof then google Local Lighthouse and you will see them on Complaints Board, scam report etc. as they have a terrible reputation. Local Lighthouse - Costa Mesa, CA, United States. Sample

This is honestly one of the worst seo companies I have came across. I used to work there and what I saw made me feel sick. I seen how the operations are ran and a large percentage of the businesses not seeing any ROI. A lot of their cancellations are from small business that are struggling to survive. They are expecting their $99 a month investment with this company to bring them more money. They cancel because they cannot afford it. The reps guarantee a large increase in new business which is not the case.

The "complimentary" website is a very generic and low budget. A 16 year old can develop it. They claim its a special but this is their everyday package. Do not allow the sales rep to sale you on how its a "Special Today Only." Take your time and research.

High Pressure Sales: The sales reps there are working for commission only. They do not get paid hourly. They will try to close business owners as quick as possible. This tactic is used so people will not have the chance to do their research and see all the negative reviews. It also prevents your average business owner the time to really review the terms and conditions.

They claim they can have you ranking on the first pages of Google within 90 days or they will work for free. False! Read the terms and conditions on their website. It says if you are not ranking on Google, Yahoo or Bing. Over 80% of the business that are their clients are not ranking on Google. If you are not ranking on Google but if you are ranking on Bing, they will not work for free. The only way you are guaranteed to rank is if you are in a niche market with a low population. For example you will not rank if you are in a major city such as New York, LA, Miami or Chicago for example. If you have a lot of competitors in your area you will also not rank. You probably will after 12-18 months.

They trained their sales reps to tell people they are Google partners when they are far from it.

They use a automated system to call cellphones and residential homes which is illegal. The automated system says press 1 to speak to a Google+ specialist. This tactic is used to confuse people intentionally. People automatically assume they are going to speak to a Google rep.

They had a "F" ranking on the BBB until June 2015. They just paid the BBB mid June for the "A" rating that they have now.

The office is a broiling room. All upper management talks about is sales sales sales. Break records break records.

They do not genuinely care about their employees. Its all politics in that office.

I hope this helps you make an educated decision.

I get an automated call every month from them and usually hang up...I'm on the National Do Not Call Registry, but they call anyway.

Today I get a call and decide to get more information. The phone number says Florida, the man on the line said Orange County. When I found their website and determined the company at least exists, I responded that I would report them to the Do Not Call registry. The man became instantly rude, and laughed at me and said in a childish voice, "Oh no. You're not going to report us are you? (laughter heard)"

At that point I am confident in writing this review. They are scam artists that simply get people on the hook with an automated calling system that flagrantly disobeys the law because they feel they are above it. Any company like that does not deserve anyone's business ever!

First they called me illegally, violating Do Not Call. They claimed to be affiliated with Google and offered to help me with my "business" (I don't have one). It just reeks of a scam. Then when I tweeted about their illegal telemarketing and shady business practices, they sent the tweets to my employer and TRIED TO GET ME FIRED FROM MY JOB. Well, my employer doesn't care what I tweet, I'm just stunned they would stoop so low as to "tell on me." It's absolutely child-like.

Lowest of the low.

They keep billing me and will not stop... So here is what I did...

1. The product I was verbally sold was not what I received. I spent a lot of money and they did nothing for me.
2. Because I was sold under false pretense from their sales people who push very hard for the sale.
3. Because of this, we as consumers are not liable for any agreement that was signed. Period. Dont let them scare you.
4. Call your bank asap. They are on your side. Cancel your credit card and do charge backs with your bank. I did the last 3 payments myself.
5. As of this point they can do nothing to you. Dont let them scare you.
6. If they persist, just turn them into the ftc/fcc - these are consumer complaint organizations that help consumers.

Do not trust the local light house! I am a owner of the small hand made on-line business and they contacted me for increasing search engine on google and yahoo for my business. They talk like car dealers, made it sound like wonderful, my business will take off... Wrong! First, the website they created was soooooo ugly. My customers looked at and they said it lowers my brand value.
Second they didn't include my website link. Customers click and don't know where to buy the products. Major problem. And the most important thing is that it charge me $150 to cancel the service.

I do not recommend this and please don't listen them. They are evil.

Local Lighthouse is company that is building websites, we asked them to redesign our company website but instead of proper work they did nothing except taking our money. We are listed as clients on their website and they’ve put positive feedback under our name by themselves. Don’t trust this company.