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GEICO review: Auto insurance

T
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3:08 pm EST
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lic

published review 11/10/23

I’ve had Geico for years paid thousands of dollars my car was vandalized my fiancé who died from Covid bought me the car it was a 2008 Mercedes ML 350 I beg for them to fix it. They said it was a total loss I only wanted to pay $4000 and then found out I had a lienholder on my car so they were going to pay them instead of me so I was stuck with no car, no money to get another car and told after two days I had to get out the Rent-A-Car. I’ve been paying monthly to be able to get it. Sent me to the hospital where I was there for almost a month I get a phone call from an investigator saying that he’s investigating my claim and he asked me some questions while I was in the hospital on my deathbed with liver failure. He then says they’re investigating it because I couldn’t answer some questions while in the hospital on my deathbed and they want to do a recording interrogation they have continuously stress me out I’m being treated like a criminal lowballed for my car , and then he had the audacity to tell me they could drag me to court in front of a judge since I didn’t want to be treated like a criminal and record it never recommend them you get treated like the criminal instead of the client

Claimed loss: Auto

Desired outcome: Oct 11,2023

Update by Tonya Everson
Nov 10, 2023 3:01 pm EST

This what I’m left with

View 0 more photos
Update by Tonya Everson
Nov 10, 2023 2:58 pm EST

I’ve had Geico for years paid thousands of dollars my car was vandalized Oct 11, 2023 my fiancé who died from Covid bought me the car it was a 2008 Mercedes ML 350 I beg for them to fix it. They said it was a total loss I only wanted to pay $4000 and then found out I had a lienholder on my car so they were going to pay them instead of me so I was stuck with no car, no money to get another car and told after two days I had to get out the Rent-A-Car. I’ve been paying monthly to be able to get it. Sent me to the hospital where I was there for almost a month I get a phone call from an investigator saying that he’s investigating my claim and he asked me some questions while I was in the hospital on my deathbed with liver failure. He then says they’re investigating it because I couldn’t answer some questions while in the hospital on my deathbed and they want to do a recording interrogation they have continuously stress me out I’m being treated like a criminal lowballed for my car , and then he had the audacity to tell me they could drag me to court in front of a judge since I didn’t want to be treated like a criminal and record it never recommend them you get treated like the criminal instead of the client

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