Menu
For Business Write a review File a complaint
Geisinger Health System

Geisinger Health System review: billing money 8

I
Author of the review
2:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Back in 2007 I was going through a divorce and moved back into my parents home. With my Geisinger health insurance I have a $500 deductible plus copays ect. So I asked to be put on a payment plan about $50 a month until payed off. I would send more if I could. So it took me one year to pay off this account. I have proof from my bank that I paid off this account and everything. So for 2009 I paid off my deductible right away and always had $0 balance. Since I got back on my feet found a great boyfriend and moved out on my own. This year 2010 they tell me I own $75.00 from 2007 it was a balance that I never paid. Now for one this company sends you to collections if you don't pay your bill within 2 months. They are such stingy ### for being non profits. Number 2 I have all the records from monthly payments paying you guys off. So I requested 3 times for the records asking of all my payments for 2007. They refused to send it to me from the billing department. So I still had my bill for 2010 to start paying off. They told me that I was paying on my deductible for this year. But I noticed that my bill was not going down for my $500 deductible when I called them up. Those lying ### took my payments and applied for a phantom bill to 2007 and their is nothing I can to do. I have tried fighting this giant corporation. They are a monopoly in pennsylvania and they are not very nice. They almost killed me during an admission but that is another complaint. Just beware and watch every payment you make to this company. They make up bills that do not exist and will shift money you do give to them to area's you don't want it to go!

8 comments
Add a comment
J
J
jacki churchill
US
Send a message
Sep 05, 2018 9:01 am EDT

took my son to the Geisinger Medical Center in Wilkes Barre, PA for a few stitches on his chin. Total bill was $3, 720.93 and then received a bill for $2, 994.43. This was after my insurance paid and I paid co pay of $171.00. This is outrageous, for a few stitches on chin that took 15 minutes.

M
M
mad lady 2017
US
Send a message
Sep 19, 2018 7:08 pm EDT

Was not treated with professional behavior, the e.r. Doctor was rude and failed to listen to me sent me home with chest pain and no relief.nurses were rude, doctor was rude and called me a liar. I will never use Geisinger Bloomsburg ever again!

H
H
Hippimom
US
Send a message
Oct 17, 2018 9:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been requesting an itemized bill for my emergency room visit at Geisinger Wilkes Barre on July 20, 2018 and for some reason I am NOT receiving it. They told me they mailed it twice and then would email it to me, but still haven't received it. I was concerned since I had the SAME thing happen to me in Bridgeport, CT and the SAME treatment and overnight stay there (but, they fed me food in CT and only broth at Geisinger) and the bill was more than double from Geisinger. All of the diagnostics were billed separately, including the "hospitalists" which were not needed or requested by me at all, and then a line item of $23K...for what? I had blood work and fluid IV's to monitor low sodium overnight in the observation unit, basically check blood and give sodium IV until it is back up again, and as I had said, the labs, radiology, and ekg were all billed SEPARATELY on the invoice. Still waiting for my bill after 3 weeks of requesting, I'll keep you posted folks... Oh by the way, the PA on duty was going to release me after a few hours because she said my tests came back looking good, but NEVER EVEN CHECKED THE SODIUM LEVEL like I told her! I could have had seizures or gone into a coma - good thing I checked her work...

N
N
Nadine Brown
US
Send a message
Oct 27, 2018 6:23 pm EDT

[protected] called about my geisinger and it says its scam likely and I wanted to report this to you

J
J
JReggie
US
Send a message
Nov 12, 2018 6:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

X-ray for lungs, its been two days and films not yet sent to physicians office. They are poorly staffed and the readings should be a smoother faster process. This is poor process and unacceptable. Consider quality service satisfaction the excuses for under staffed is a poorly ran site not focused on customer care.

C
C
Clemencia24
US
Send a message
Apr 21, 2019 6:53 pm EDT

My wife clemencia nejberger was dinied to get her medicin becouse she was a cople of day behim her payment my wife ID # [protected]. I dont think is fare si ce this is a goverment ins
Plus her ins was increise #100.00 dollars more a month and she did not know it

View 0 more photos
B
B
Brian Sands
US
Send a message
Oct 08, 2019 9:05 pm EDT

I'm on Disability and my Disability is for my back nothing is being done for it I get told to go pain management Been there 3 times did not do any good. I want some pain med's or see a doctor to fix my back this [censored]! I want to see the doctor's that I need to see.

D
D
David Gutkowski
US
Send a message
Dec 06, 2022 8:22 am EST

Emergency Room, Wyoming Valley (Route 115) Geisinger. Waited 15 hours to go from the waiting area and be evaluated. I cant believe you can die in the emergency room waiting to be seen. Everyone is complaining. The doctors, staff, all know the conditions and the suffering people have to go through for care.

  1. Geisinger Health System Contacts

  2. Geisinger Health System phone numbers
    +1 (800) 275-6401
    +1 (800) 275-6401
    Click up if you have successfully reached Geisinger Health System by calling +1 (800) 275-6401 phone number 0 0 users reported that they have successfully reached Geisinger Health System by calling +1 (800) 275-6401 phone number Click down if you have unsuccessfully reached Geisinger Health System by calling +1 (800) 275-6401 phone number 0 0 users reported that they have UNsuccessfully reached Geisinger Health System by calling +1 (800) 275-6401 phone number
    Customer Service
    +1 (800) 332-8901
    +1 (800) 332-8901
    Click up if you have successfully reached Geisinger Health System by calling +1 (800) 332-8901 phone number 0 0 users reported that they have successfully reached Geisinger Health System by calling +1 (800) 332-8901 phone number Click down if you have unsuccessfully reached Geisinger Health System by calling +1 (800) 332-8901 phone number 0 0 users reported that they have UNsuccessfully reached Geisinger Health System by calling +1 (800) 332-8901 phone number
    MedLink
  3. Geisinger Health System emails
  4. Geisinger Health System address
    100 North Academy Ave., Danville, Pennsylvania, 17822-4910, United States
  5. Geisinger Health System social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  7. View all Geisinger Health System contacts
Geisinger Health System Category
Geisinger Health System is ranked 29 among 281 companies in the Hospitals and Clinics category